Best purchase ever made! Worth every penny!…read more I use my twilight 8.25 Hottub everyday! I can't describe how peaceful and relaxing it is. It pains me to have to get out to make dinner .... At least I'm totally relaxed and muscles feel great! Super easy to maintain! Thanks Drew and Suntek! So thankful

I just recently worked with Suntek for the first time. I was helped by Dylan. I really felt like I…read morewas in good hands and working with honest experts who weren't trying to upsell me. I find that to be rare these days. I have more work that has to be done this spring on our pool and I will for sure be heading back to Suntek to get this project done.

Fair pricing very helpful would highly recommend for all the problems that come with owning a poolread more

Garrett did a great job with my pool opening. Great communication and I am really impressed. He was…read morevery professional and friendly to boot. He made it look easy - although it isn't. I'll certainly be booking him for all my future pool work and I strongly recommend him.

Great prices and location Lorenzo help me out with my salt…read moreto the Car, very helpful and polite!

They have everything and are very helpful. Anything you might have is in stock and on the shelves.read more

I was searching online for a bearing and seal kit for my pool pump and came across this company…read more Their website says "if you have any trouble finding parts or placing an order please contact us, emails answered fast!" I emailed the company and provided them with my pool pump make, model and part number and asked if their specific bearing/seal kit was correct for the application. I recieved a reply email stating "Yes Sir" along with an invoice for the part so I ordered it. Once I tore down my pump it was obvious that the bearings in the kit that I recieved were not the correct parts. I called and emailed the company several times for a few weeks and never recieved a response. I had to source the correct parts from other online companies to complete my repair. I called and emailed the company again this morning and finally recieved an email reply, however I was blamed for ordering the wrong parts..... "You're asking for a refund via email so you could've asked me for the correct parts three weeks ago via email considering you bought the parts via the Internet but not the phone We only accept exchanges we don't refund any money So if you send the parts back, you will have a credit with us for 3995, not a credit card credit eight in-house credit, or you can keep the part and sell them on eBay, craigslist etc." If they ever answered the phone then maybe I could have ordered over the phone. As a former New Yorker myself, I'm ashamed of this NY based business. According to the business address listed on online, it looks like they run it out of their house. Seems like the customer is always wrong, even when their company provides bad information before a purchase! Avoid this company!

Joseph and his crew are all business until they are not. After ordering bearings I ran into more…read moreserious issues with my pump motor. I called Joseph to see if he could recommend a spa company near me and he convinced me to just ship the motor to him and he would get it fixed. I shipped the motor and when I followed up after 3 weeks (per his suggestion) he did not get back to me. After two more follow ups I got a one line reply: "The pump was unable to be repaired." I have contacted him several times since and although I have been given promises, nothing has been done. It's now been over six months and I'm out a pump, plus all the new parts I had bought to rebuild it (basically a new wet end)! DO NOT TRUST THIS COMPANY! BTW, I've discovered that he also does or has done business under the company names: Pump Supply Parts and WetheaD Pump Repair!

im not one to do a review but had a bad experience with Padilla Pools. I scheduled an appointment…read moreto have my pool opened. Received a call the night prior that one of the techs girlfriends was in the hospital delivering the baby and couldn't come to open my pool. Of course, unexpected and understandable; I rescheduled. They never showed up. Had to call and of course was put on the schedule for another day. They came to open and the owner was present with an unskilled worker. There was an issue with my filter as mice got inside and ate the grid system so they couldn't run the filter. Juan took the model information and was gonna look into a price to replace them and a bracket for my stairs. Firstly, the model was incorrect, second he took four days to get back to me with a crazy price. I took out the grids, brought it to my local mom and pop pool store and they installed them and everything for Less than a third of what Padilla pools were going to charge me. Once installed I couldn't get the pool up and running so I called them back as I was told he would come back to start the filter since I paid for that service In the initial open installation. They did come back, couldn't get it started, caused two leaks and stepped on my blower in my shed and broke it. Then had the nerve to charge me almost 200.00. i could see a service travel fee to come back but that half the charge for the original opening! Called the office and she waved it but was gonna have Juan come back to evaluate the leak. She promised she would call me back in 24 hours with a day. It's been almost two weeks no call and no service call for the bracket for the steps. DONT USE THEM. UNRELIABLE!

we just closed our pool with JUAN and crew. Best experience…read more If you need a great pool company please call them. Carol in Copiague Harbor, ny

Couldn't be happier with our pool! Got several estimates, but Long Island Pool and Patio offered…read morethe best completely customized package to meet our needs. Completed on time, customized the way we wanted. The software they use allows you to have a direct line of communication with virtually hourly updates. Billy was on top of every single detail. Highly recommend Long Island Pool and Patio!

The staff is very knowledgeable and helpful in deciding what chemicals are needed in your pool. I…read moreusually bring a sample of my pool water for diagnosis, and then they tell me what to buy and how much to put into my pool. So far, they have helped me keep my pool crystal clear! They also have a nice variety of items from outside ovens and Jacuzzis. Thank you John and Enrique!

Did a good job with vacuuming , good service and availability. Thanks! My pool is clean now!read more

Need to get my pool serviced at the last minute for a party over the weekend. Jose showed up within…read morethe hour, did a fantastic job and took care of the chemicals as well. Couldn't ask for a more hard working, honest, and helpful guy.