Water Boy Systems did an amazing job with our water softener. We have now had it for a year and a…read morehalf and we absolutely love it. Grant came out (during a snow storm!) for the initial estimate. He tested our water and explained everything clearly. I previously had our water tested by an independent lab and, even though Grant did not know about these lab results, everything he said lined up with the lab results I had. I appreciate the honesty in something that seems like it can sometimes be a shady business. Mike came out for the install. I liked that he came with the right tools for the job and clearly knew what he was doing. He made sure everything was done exactly right and explained the water softener in detail. We have been using them for salt deliveries, which have been on time and reliable. Water Boy feels like a very wholesome and positive family company, which I very much prefer over some faceless corporation with cheesy sales people.

No one beats this company! Service is amazing, my equipment stays up to date, and it's worth every…read morepenny!! Very educational experience... they tested my "treated" city water and it had a scary amount of chlorine and hardness. I purchased a Reverse Osmosis and a softener, my acne cleared up after a couple weeks and my hair is no longer thinning. Love water boy systems!

Only go here. Gary is knowledgeable and always gives good advice. Very fair on pricing.read more

Knows what they r doing. Family owned. Good people! Lots of stock and reasonable prices.read more

Our experience has been great. Sales guy Corey helped us select a hot tub right for us. His…read moredelivery time quoted was spot on. The delivery team was excellent! Josh called for delivery set up and showed up on time! His team worked together to safely place our hot tub and were kind and professional. They took their time to explain how to use and set up the hot tub as well. And finally a special shout out to Henry and Nolan who made an extra trip back to attach our cover lift because initially it wouldnt fit with our gazebo. So far we are thrilled with our new hot tub and the service received thus far!

Stopped in on a Saturday afternoon with $75,000 ready to spend on a swim spa. Five to six people…read morewere sitting in the counter area. Not another customer in the store. Took forever for one of them to acknowledge I was there. I have used swim spas many times, was ready to buy one, and wanted to support a local business. I asked one simple question: "Do you sell swim spas?" Salesman started ranting, stating that they could get them, but nobody likes them because they will blow you against the opposite wall unless you are a professional swimmer, there is nowhere to sit, etc. Proceeded to tell me I should just buy an in stock $18,000hot tub just to sit in. Guess I will have to go elsewhere. I do not appreciate being told what I want.

John the installation guy is the man for the job!! He moved our hot tub to our new house safe and…read moresecurely. He came to our aide the same day I called even. I can't say enough good things about this guy and his partner. I would highly recommend him. Thanks John for an awesome experience moving our precious cargo! Amy Carpenter

From the owner: At Sunny's Pools & More Monroe we carry an extensive line up of Swimming Pools and Hot Tubs. We…read morecarry all your maintenance and chemical needs as well. Our prices can not be beaten on hot tubs, swimming pools, or accessories. We will meet our competitor prices and make sure you get the best deal available!

Four years ago I decided to buy a hot tub. I did my research on the internet and then went to the…read moreSuburban Showplace for the Tub and Spa show. I talked to probably every vendor there. I chose Glenn because he answered every question that I had. He was a local vendor and available for any follow up service that I may need. He sent the electrician to my house for the electrical work. The next day Glenn delivered my hot tub and the electrician came back to do the final hook up. Two years ago I decided I wanted the cover turned so that it opens in another direction. I called Glenn and in a couple days he was there to fix it the way I wanted it. I've had a couple minor things happen and when I called Glenn he walked me thru the problem over the phone, no service call needed and no charge. April 2020 my hot tub has been cold for about a month. I think the heat pump went out. We are in the middle of the Covid 19 pandemic and the store is not open but I called anyway and left a message. Glenn called me back within an hour. I just wanted to know how much a heat pump costs. He asked me what it said on the display and when I told him SL he said there's nothing wrong with my pump that I had put the hot tub in sleep mode (you can stop laughing now). So he told me how to get it out of sleep mode and it's working fine again. I can't say enough about the excellent customer service I have received from him which is probably the most important part of the whole purchase. So if you are looking to buy a hot tub do yourself a favor and go see Glenn. You won't be disappointed.

We had another company come out to fix a leak. They "fixed" it and within a day it was still…read moreleaking. They didn't seem to want to come back. So we called Glenn's and they came out within a week. Ken was very knowledgeable and found the source of the leak right away! I wish we had called them first! Also, their prices were very fair.

Less than one star. Purchased a pool one year ago. Had install one year ago almost to the day. Have…read morehad nothing but problems with any question we have. Pool town employees are not knowledgeable about the products they sell. All major questions are directed to Rick, who is also the installer. After one year our liner has a leak. They claim there is a warranty on liners but only cover manufacturer defect. Avoid installation from Rick and buy your pool from somewhere else. Now we have to go to an outside contractor because Rick is rude and pool town is refusing to help us.

***WARNING!!! SCAM ARTIST WORK HERE***…read more This place is an absolute joke. Came in looking to purchase a hot tub at the end of April and was quoted $5,200. Came back a week later to put the deposit down and the price "went up" to $6,000 and they wouldn't honor the quote. We told Ricky (our sales person and manager) that we had a 220 hook up outside and could only get a hot tub with that hookup. He told us that the one we bought had a 220 cord and we could simply plug it in and be good with it. Once the hot tub was delivered we noticed there wasn't a plug. We called the store and they told us "yeaaaah that doesn't have a plug. You have to hardwire it into the actual box." So not only did they not honor the original price, but they mislead my wife and I about how to hook up the hot tub and we are forced now to find an electrician to come out and spend over $1,000 to hook up the hot tub. Spoke with Ricky and he has the worst attitude. He doesn't give a crap about customer service. He simply cares about taking your money and not taking care of his customers. Read the reviews on here... he can't run a business. He said "I should have known better" about hooking up a hot tub and was very condensending. When I reminded him what he told my wife and I he simply said "well I guess there was a miscommunication but there will be no compensation." No compensation even after misleading a guest. What a joke. DO NOT SPEND YOUR MONEY HERE!!!!!!

These guys are great. They have helped us out with some random issues, give us suggestions for the…read morechemicals and offer discount cards for frequent purchases.

We love our new hot tub! We chose Hot Tub Outlet because it is a family company. You can see from…read morethe reviews that they will stand by their product and their service.