I called for a tow the night before I needed it and they immediately responded and setup a…read morescheduled tow with no problem at all. Excellent customer service, timely response and very fair prices. I definitely recommend and would use their service again if needed.

Requested a quote and they contacted me within 5 minutes. Asked them for a rate on a flatbed tow…read morebecause I didn't want a lifted tow and they gave me a really good deal for what I was asking. I had it towed from Dallas to Argyle and they were on point with everything from beginning to end. They even worked with my people to get the car on the truck because my battery was completely dead and they didn't want to drag it out of the driveway because of the respect they have for other peoples property. I highly recommend them and their team for your towing needs. I'm locking you guys in for the future. Appreciate y'all making it happen for me as fast as you did and for providing A1 service. Customer service - 10 Driver - 10

disappointed in this lot just can't deal with someone who won't work withthe customerread more

There were some ok qualities about this place but i doubt a car dealership will ever above a 3 from…read moreme seeing as how much they charge for cars and repairs. But the irritating part about this place is I called multiple times if our registration sticker was ready and it finally was so she asked if I would like for them to mail it to me and i said yes. 2 weeks later nothing so I went by and picked it up. I guess maybe dont ask if I want something like that done if you dont intend on doing it.

1 Star - No Loaner, No Communication During Active Safety Recall / Buyback Case…read more I brought my vehicle to Kia Southwest after discovering a serious safety recall that made the car unsafe to drive. The dealership took possession of the vehicle and informed me it is now under review for a manufacturer buyback. While the buyback process is underway, the handling of this situation has been completely unacceptable. Despite the severity of the issue, Kia Southwest has: Refused to provide a loaner or rental vehicle Failed to provide consistent communication or updates Offered no clear timeline or expectations I am now left without transportation and without answers, while still dealing with the financial obligations tied to this vehicle. For a manufacturer-authorized dealership handling a safety-related recall and buyback, this lack of support raises concerns regarding basic customer care standards and potential obligations under consumer protection laws, including the Texas Deceptive Trade Practices Act (DTPA). At minimum, situations involving unsafe vehicles and manufacturer defects should include: Temporary transportation assistance Clear and timely communication A defined process for resolution None of these have been provided. Due to the lack of responsiveness and support, I am also considering escalating this matter by filing complaints with the Texas Attorney General, the Better Business Bureau, and pursuing further action if necessary. I would strongly advise others to be cautious when relying on this location for assistance with serious recall-related issues.

If your in the Dfw area and need towing service, RDZ towing is who to call…read more Junior was very professional and was very fast not only towing the car also came in less then 20 minutes 10/10 service

Great service, they answered fast,friendly. The price was very affordable. Thanks for everything…read moreguys.