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    Level 10 Hair Design

    4.9 (12 reviews)
    ModerateHair Salons, Waxing
    Open 9:00 am - 4:00 pm

    Services - Level 10 Hair Design

    Color only

    Haircut

    Cut and color

    2 More Services

    Hair styling

    Waxing

    Level 10 Hair Design Photos

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    Fred did my hair. My first time at the salon. AMAZING!!!!! Manhattan quality salon. I will go back!!!

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    Ask the Community - Level 10 Hair Design

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    Review Highlights - Level 10 Hair Design

    Fred took as much time as I needed to discuss the options.

    Mentioned in 5 reviews

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    European Wax Center

    European Wax Center

    3.7
    (64 reviews)
    2.0 mi
    $$

    I don't know why anyone wouldn't love EWC. I'm warmly welcomed upon checking in and when I leave…read moreafter my service- the front will let me know how many wax sessions I have left. THIS DOES NOT MEAN I EVER FEEL PRESSURED TO BUY MORE SESSIONS. I appreciate being told if there are upcoming specials if I'm running low and want to take advantage of any upcoming price reductions. And this doesn't happen every visit so no one is hounding you. Miranda is hands down the best technician I've had. She's careful and careful and thorough! She makes sure I look my best before leaving. And she talks me through what I think will be painful- and it isn't because Miranda is so great. This salon is the cleanest I've seen. I was getting waxed at hair or nail salons in a back room on a folding table before finding EWC. The rooms are hygienic and CLEAN. Fresh paper on the wax bed after being wiped down, clean counters and no hair everywhere. If you are going elsewhere- you're doing it wrong. This is where you need to be going

    Preface this with the fact that I have been going to various different locations EWC for several…read moreyears and this is my first visit at this location. Right off of that as soon as I walked in, there were two other people waiting, and the store was completely silent no music. Reception was probably the worst part of this experience. The girl that handled me seemed somewhat preoccupied and on the phone insisted that I arrive as soon as possible, but I waited another 20 minutes not such a big deal, but it felt really weird standing around with nowhere to sit, and pretend to shop for some of their products to pass the time. My experience was the Brazilian wax was great. My wax technician was very friendly, nice and knowledgeable. I didn't really pay much attention to it at the time, but when I arrived home, I noticed that there were a few missed spots on my inner thigh and other lady parts . Checking out I was offered to purchase a bunch of different options for wax passes for one or three of the services that I just gotten and I felt bad that the receptionist did all of the work out to offer several different kinds of payment plans declined as I always do at EWC - like most people I don't go in for a $60 wax and just casually drop 900 bucks on a year worth of waxes that's some thing that I deliberately purchase and don't need to be asked every single time I get a wax. I wasn't even annoyed and even thanked her for doing the work, but she simply shook her head and checked out. Gotta say that went right up my behind and solidified my never returning to this location and prolly EWC altogether- it was giving me Barnes & Noble vibes where if you don't purchase their unneeded membership, then guilt you into thinking they're going to get fired basically. the quality of the wax they use has kept me coming back here since prior to Covid but I just don't know if it's worth the uncomfortable decline of wax passes every single time.

    Photos
    European Wax Center
    European Wax Center
    European Wax Center

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    Massage Envy

    Massage Envy

    3.5
    (44 reviews)
    2.1 mi
    $$

    I came here for the first time to get an introductory massage and am so pleased with my session! I…read morepersonally like firm pressure and Aaron, my masseuse, was fantastic. Questions ahead of time helped focus on the areas that give me the most trouble and made me so relaxed at the end. The place is very clean with a lot of different services and a friendly staff. The membership also seems quite reasonable since you can interchange facials for it as well. I'll be back!

    I just had two phone calls with your South Windsor, CT franchise and am in disbelief at the lack of…read morecustomer focus I've encountered. Late last night (Sunday 5/31), around 8:00 or so PM, I was online looking at appointments for a massage. I selected a time for Tuesday (June 6/2) in which I was not scheduled to work, which was 1:30. At 3:30 today, Monday June 1, I was called into work during that time on Tuesday I had scheduled a massage. I called Massage Envy in South Windsor and explained that I need to reschedule due to work. I was told that I would be charged $65 for changing the appointment because I was outside of the 24 hours. I explained that I did not know two hours prior that I was going to have to go into work. I was told the policy remained. I then spoke to a manager who told me the same thing. I asked to speak to someone who had the authority to change this policy. I was told no onsite person could make that change, but that they would contact the senior person over that clinic and call me back. I did get a call back and they said they would waive the $65 if I rebooked right then over the phone for the therapists open slots for next week. I said I was very reluctant to commit a week out given the hard time I was given already today about needing to change due to my work schedule. I said I would need to call that day to know what my availability was, but she said to not be charged the $65 I would need to give them a date/time today. I was then told that the senior manager of that location said that my calling to change my appointment two hours after the 24 hour policy was keeping the massage therapist from "being able to eat". I reiterated that it hadn't even been 24 hours since I made the appointment online. And it wasn't confirmed until 9:00 this morning. I called to change the appointment at 3:30. That is 6 hours that the appointment was "in effect". I completely understand lining up employees and last minute cancellations or no shows. But I didn't cancel. I called to reschedule. And was still going to be charged $65. Essentially, the appointment was confirmed and in place for only 6 hours. I have the text confirmation to verify the time Massage Envy sent a confirmation text the following morning. I have worked in customer service my entire life. And this entire situation has me appalled, baffled and unwilling to do any business with Massage Envy. I have friends who have thought about doing facials, etc and I will advise them and anyone else never to book appointments here. There is an undercurrent of a scam and it doesn't sit right with me. Two hours. I found out two hours after the 24 hour window that I needed to reschedule for work purposes. Work changes that I had just found out about. However, the lady did explain that if I had a doctor's note, they would not charge me. A doctor's note? I'm a mid-forties woman, not a middle school student. In jest I said, "so someone could forge a note from a doctor and not get this $65 charge?" She said, "yes that is the policy". Unreal. Absolutely unreal. I do not for one minute believe that an appointment that had been "live" for 6 hours is going to cause that therapist to starve, nor do I think that calling within 2 hours of a window and asking to change times should be treated with such ridiculously "policy" rigor. Again, I completely understand the intent of the policy. But the execution of this policy in the way it played out for me, leaves zero customer focus as a priority. I intend to fight the $65 with my credit card company.

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    Massage Envy
    Massage Envy
    Massage Envy

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    Bliss Brow Bar

    Bliss Brow Bar

    2.1
    (9 reviews)
    1.6 mi

    This place sucks they don't know how to thread eyebrows you would do a better job doing them your…read moreself. The lady with the glasses and dark eyeliner was beyond rude and the sad part is her breath smelled like horseshit! Go anywhere else but here save your money these ladies have no skills!!!! No stars given really!

    I went here to go get my chin threaded and sideburns threaded. The woman that worked with me she…read morewent really rough on my skin. And she didn't remove every hair. She claimed that they were ingrown hairs but not all of them were ingrown hairs. She could've pluck them out but she didn't. The threading that they use is not soft. After I left the salon I noticed that my whole chin was red and irritated. And I also saw that I had a bunch of cuts on my face. This experience was one of the most horrible experiences I've ever had. When I went back to the salon to tell them what they did. The Woman I spoke to said she couldn't do anything for me. She was horrible to me. And she was very disrespectful. She couldn't even hold herself accountable to what she did to my face. I was telling her straight up she left my chin with a bunch of cuts and irritated all she can say was oh that she showed me already and that she couldn't do anything for me. First of all, who can see anything in that room. This business is very unprofessional they literally do threading in the dark with small lights on. I couldn't see anything but redness in that room. But when I left the room and was in better lighting I was able to see all the cuts in my chin and jawline. I ask for my money back because I was unsatisfied with the service that I was given. And she refused to give me my money back. She accused me of cutting my own face and making my face red. And she said that I could've been my mask that made my face red in full with cuts. Unbelievable a business that doesn't hold accountability to their mistakes. She's kept saying that she was not responsible for what had happened when I was her client she was in charge of taking care of me during that time and she couldn't help me. When she couldn't help me I asked if I can speak to her manager and she said she was the manager and then I asked if I could speak to somebody higher up than her she wouldn't even give me their number or any kind of contact info. She gave me a flyer to the store number she said it was her bosses number but it wasn't she lied. She was very disrespectful very rude and I am never coming to the salon ever again. Here I will display photos of what this woman did to me. The fact that she is a manager is disgusting. Thanks to this "manager" I have to go to a job fair looking like this.

    Photos
    Cuts, scaring, irritation, and hair that she claimed as ingrowns when those hairs weren't ingrowns.
    Cuts, scaring, irritation, and hair that she claimed as ingrowns when those hairs weren't ingrowns.
    Update: I was washing my face and this happened. The woman that threaded my chin gave me a rash.
    Update: I was washing my face and this happened. The woman that threaded my chin gave me a rash.
    Cuts, scaring, and irritation.

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    Cuts, scaring, and irritation.

    Level 10 Hair Design - hair - Updated June 2026

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