Ok, look... this is a family-style Italian/Pizza joint... they have fancy paper napkins, and a cool ambiance that almost mirrors romantic, but if you're looking for highfalutin... this is NOT your place. The food is good, well made, fresh, filling, and yummy. My husband and I generally get take out on Friday nights, but last Friday (10/3/2014) I decided to tidy up well enough after my evening workout for him to actually take me out... (I know, sometimes it's more of a stretch that you'd guess after a long week)... the point is... we wanted to go somewhere tasty, and close to home... So we chose Libretto's (as we have done MANY times before)... This time, we ordered the El Diablo pizza, and I had a spinach salad with salmon... The salmon was a TAD overcooked, but no matter... no one actually asked me HOW I wanted it cooked... The salad was crisp and fresh, and the pizza was delicious... I decided to really splurge and order a glass of the house white... it was a Pinot Grigio... cool, crisp, refreshing, and really took the bite out of the super spicy El Diablo. Our waitress was prompt, courteous, very kind... the hostess who seated us was happy and chipper... the food was yummy, as always. I have also had the meatballs, the lasagna, the antipasto, and many other dishes here... if you like garden-variety home-made Italian food, this is the place to go. If you're looking for wait-staff in tuxedos and uber-fancy service... go elsewhere... people bring their families here... there's always some loud dudes at the bar, someone's always laughing too loudly... it's great! I love it! read more

Did the takeout here, 3 slices because they're kinda small. Very tasty pizza, but otherwise nothing special. The crust is waaaaay too thick for ny pizza. I definitely prefer Tony's thin crust to this. Libretto's does have more topping options when you go by the slice than Tony's, but I'm all about the thin crust. Guy at counter was nicer than the guys at Tony's, so props to him. The bar area is super loud, FYI. read more

Soon after arriving in Charlotte I dined at Libretto's Pizzeria & Italian Kitchen for lunch with a family friend who works in a similar field. There are two area Libretto's: this one is in Ballantyne and the second one is uptown at the EpiCentre. Additionally, there is a NYC location and a fourth location in Jacksonville, Florida. Libretto's serves a full Italian menu with specialty pizzas, salads, soups, traditional entrees and pastas as well as heros, wings, calzones and desserts. For lunch there are some great specials including the eggplant parm special that I tried. To start, we shared some of the delicious, buttery, garlic knots served with tomato sauce for dipping. These are truly worth the carbs and were great with the salad that comes with the lunch special (salad not pictured). The eggplant parmesan includes choice of pasta with sauce and it's a huge portion! I took half home for later. The dish itself was quite pleasing, with a well-balanced tomato sauce, lots of cheese and plenty of eggplant goodness. The pasta was also tasty with that same great tomato sauce. I had one odd thing happen when I went to the restroom - I won't go into great detail but let's just say that the restroom needed some real attention! I mention this mainly because as soon as I told our waiter about the problem we noticed that the staff shut down the restroom for cleaning - a good sign that they actually checked out the issue when I brought it to their attention. Service was actually quite good overall, which is always welcome. I really enjoyed my visit to Libretto's and I look forward to trying them out again soon for another lunch or for dinner. They are also prepared for folks who want takeout also as you can order pizza near the door and take it to-go. I will be back! read more

Just ordered takeout. In town for kids hockey (shocker) and needed a quick pick up. This was DELICIOUS!! Large portions. AMAZING sausage & pepper hero, kids had steak & chz and meatball sub. Too big to finish so we have leftovers. Great fries too! Wish they would have given me napkins and ketchup. Oops. Very messy but ABSOLUTELY worth it!! HIGHLY Recommend. read more

Horrible customer service! Placed an order online and had to wait a hour past the pick up time to receive the food. Staff was not honest regarding my order being prepared timely. read more

Best pizza in Charlotte. (That I have found so far). Visited the Ballantyne location. Saturday afternoon after thanksgiving at 3pm was a great time to come for no crowd. This has got to be the only pizza joint in Charlotte with an original location in NYC. The homemade marinara is amazing with the fresh mozzarella frittes. A decent beer selection. We will definitely be trying not only the parktowne location, but also the NYC location ASAP! read more

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Ordered a Pizza because someone said that the pizza here is almost lke the New York pizza. Big mistake. Either the guy who said that had never been to New York or he wanted to have a laugh at my expense. I recently moved from NY. This is nowhere close to that claim. Yet to find a good pizza place in CLT but this one goes way down in my list. read more

My family has been going to this place since it first opened and we love it! It is not your authentic Italian feel, nor is it a nice quiet dinner. But it is good food and a friendly staff. The white pizza is amazing (sorry to the other reviewer that did not like it). A quick call on the way home from work will ensure it is ready for you when you arrive to take home. The staff is very friendly and quick to respond to any need you may have. Try the penne palermo. It is my standard if I am not in a pizza mood. The sausage and penne are topped with freshly cut mozzarella (delicious!) read more

I absolutely LOVE this restaurant! I've been a patron for years, and as a former service industry employee, I tend to be pretty critical of those in the like profession. That being said, I have always gotten exceptional service at Libretto's. My delivery driver (Mark) was super polite, and was even earlier than anticipated. The food is ALWAYS fresh and at the proper temperature, and they have NEVER botched my order. I called and spoke with Jessica to update some of my account information, and she was so kind and accommodating! My expectations are always exceeded. My personal favorites are the lasagna, any of their pizzas, and of course, the cannoli. When I meet someone who has just moved to the area? I always recommend Libretto's- everyone needs their go-to neighborhood pizzeria! Keep up the great work everyone- you've got a good thing going! read more

Best NY style pizza in town, usually always my go to , if you are from NJ you will appreciate it

Love this place and I went there one time and the people were so friendly that it made me want to go there Again and it is never too loud I am also a regular now also try try their Buffalo wings so good read more

I ordered food using postmates and was really hoping I'd enjoy the salad and authentic Italian mozzarella sticks. My boyfriend had the meatball sandwich and said it was just okay. Unfortunately, neither of us cared for the mozzarella sticks. They were cooked to long so the cheese became hard and chewy. The salad tasted okay but it was the price that I can't agree with. It was $9 for the spinach salad and the entire entree barely filled up half of the container. The bacon pieces were all clumped to one side and seriously stuck together. I think the concept is there: convenient locations, good menu, fresh food, but there needs to be better quality control. read more

We get delivery from here a lot because it is the only delivery outside of the chains in our area. Too often the crust is burnt so we started ordering our pizza "undercooked" which is still hit or miss on what you receive. The pizza always seems to look like it has a rough ride to our house. Tonight we ordered 1/2 sausage and received a full sausage pie after about a 75 minute wait (added photo of pie and order in the photos). My husband hates sausage. Disappointed.... Again. read more

Libretto's Pizzeria - Epic fail "left side sweet sausage" especially when the husband doesn't like sausage. - Italian Near Me - Charlotte, North Carolina

I get so sick of ordering Pizza from Dominio's and Pizza Hut, I thought I would try Libretto's ! Well, not the most pleased. I ordered the Chicken Parm , the 18 inch with Grilled Chicken, and Ricotta, and fresh mozzerella, I like the crust , the ricotta was pretty good but the Chicken and the fresh Mozz were not there. I could not find them anywhere ...a couple of brown small pieces of what looked like fake meat but no grilled chicken. I also ordered a 18 inch Il Diavolo , well I received a 10 inch with 5 pieces of Pepperoni and a couple small pieces of what I think was sausage. Once again, I liked the crust, but the pizza was so lacking in toppings it was ridiculous on top of being 8 inches too small! They did refund me 10.00 but I dont know if I would ever chance ordering Pizza again from them. Now for the positive. I also ordered the Stuffed Mushrooms which were probably the best I have ever had! The cream sauce over the top was so delicious I could have drank it as soup!! My thoughts are so confused on this place. Not sure what to do? read more

We had a pizza with peppers, sausage, and pepperoni. It was sooooo good! It was delivered hot and fresh to our door with plenty of toppings and delicious sauce served with garlic knots. read more

Yum! Traveling on business to Charlotte Ballantyne and this place was recommended by my hotel as a place that would deliver. Great variety in the menu. I ordered the grilled chicken with mozzarella and peppers sub/hero and a side salad. Delicious. They told me delivery would take awhile (an hour) but it was so worth it. And the lady who dropped it off was lovely. Highly recommend. read more

Love love this place I come for the three course meal special on Monday or Tuesday for 10.95 they give huge portion of pasta and amazing dessert . We came there close to closing and they still let us dine in. Well come back again . Great service read more

Libretto's Pizzeria - Three course special for 10.95 - Italian Near Me - Charlotte, North Carolina

Didn't really get to see about waiter service because apparently they close at 11 not 10 and but they let us order food to-go and even let us take an extra pepperoni pizza they were just going to throw away. They were extremely friendly for a to-go order though :) Monday special large cheese pizza and garlic knots $10.95!!!! read more

Libretto's Pizzeria - Large cheese :) - Italian Near Me - Charlotte, North Carolina

Heard this was a great place for pizza... So I tried it. Can't say that I would seek out Libretto again though as I felt my pizza was pretty sub-par and the wings were kind of soggy. I ordered the New Yorker pizza, and it was fine... Pretty basic yet scarce toppings. They go very light on the sauce which is fine... But the pizza was so bland and flavorless I couldn't tell if it had any seasonings or salt at all. Then I moved on to the Buffalo wings. I could tell by looking at them they could possibly be fried soft., and I was right. Sadly again, unimpressed with my selection. If I was in the kitchen I would have left the wings in longer... Who wants to chew squishy buffalo skin? Gross. Will be trying other pizza parlors around the city in search of something better, which shouldn't be too difficult. read more

I was out and about in town and my girlfriend and I really wanted a great pizza and a few drinks, this was a great stop to make! Fun and friendly staff, and the pizza was great. We also had a few apps. Food came out hot and fresh and the bartender(Elise) was kind and had a great sense of humour. Great local spot, good menu selection, and great local beers on tap! Come check it out! read more

I have ordered from the Ballantyne location several times, and for the most part I am always satisfied. I have only dined in twice, both the service and food were fast and friendly. I usually order delivery and On a few occasions, (not many) my order was incorrect (something not delivered or wrong). But what sets them apart from many other places is their management. They always make it right, he takes ownership and fix the issues. I am a consumer that can love something but if I am not treated right my business and money will go elsewhere. So with good food and service I will always be a customer. This is what you call getting right! If you are looking for good New York style pizza, this is definitely the spot. read more

I've lived in the area for six years. Not sure how long this restaurant had been here in Ballantyne, but finally tried it out last night. My husband and I ordered take out. The food was good. I would like shine kind of sauce on the pasta. We ordered Chicken Marsala. And the sauce of the marsala. was good but the pasta could use a dressing. I would definitely go back and try the other items on the menu. The garlic knots write absolutely delicious. What a difference from having fresh garlic used to powder or seasoning as some other restaurants do. I walked I to pick up our order and the place was smaller and not what I expected. Its relaxed and there's a bar that's nice for drink with friends or a date. I didn't find the bar area to be too loud as mentioned in another review. I would return. Maybe a date night why my husband soon. read more

This would be a 3 or maybe 4 star review but we continue to have issues with Librettos take out. It seems everytime we take out an order, something goes wrong. Either it takes an hour (this has happened) or they give us someone else's order (this has happened), everytime we take out, we are disappointed. I really wish this place would get their act together when it comes to taking out food, as we would be much more inclined to go and recommend. When they got our order wrong, I should mention they did credit a little money back to us, but we still had to drive all the way back to the restaurant to get the correct order. The food itself is solid. Basic NYC pizza that you will find at numerous places in the south Charlotte area. Nothing special about it, its solid. The rest of the menu is just ok. Good beer options, the atmosphere is just ok, service is good (when dining in). There are many options of NYC pizza in Ballantyne (thanks to the thousands and thousands of New Yorkers who have migrated here), and at this point I would probably go to any of them, sans Librettos. I just can't promote or give business to an establishment that is constantly screwing up our orders. read more

This is hands-down one of the best pizza spots in all of Charlotte. Their New York style pizza is everything you want when you're craving a classic slice of NY pizza. Their delivery service is fast and reliable! I personally received a really burnt pizza once and the manager was swift, caring, and understanding. They made me a brand new pizza and the manager delivered it himself. Don't skip out on their lunch specials either! They're affordable and delicious. read more

Tried an open-faced Cuban Sandwich. Only available that day for testing. Best Cuban I ever tasted. I hope they add it to the menu! Friendly atmosphere, comfortable seating, and good service. Very casual and intimate. read more

Mmmm! I lovelovelove the spinach calzone. Their sauce (for dipping) is also really tasty. Pizza is really good, too. Tends to be very crowded, so we do take-out mostly. read more

Our first experience to Libretto's was on July 12. The pizza was terrific. Headed back the following Saturday, 7/19, with the family. Ordered two pies: sicilian and white pizza. I don't think I've ever had this happen. Someone reheated the white pizza from the case! It was stale, burnt, brown on top, quite disgusting. I informed our server who "tasted it for himself" to see if he agreed. We had to wait for another pie to be prepared fresh. No adjustment made in our bill. No apology from a manager. Too many other places to get pizza in Charlotte. Oh and how do we know the pizza came from the case? It was full when we came in; one pie was missing when we left. Won't be back at Libretto's. read more

This is a great, consistent, and fast choice for Pizza and Italian fare. Our local Ballantyne favorite.

New to area and wanted to find a decent pizza place near my home. Yelp reviews weren't the best but I decieded to try the pizza anyway. My husband is from NY and likes to get pizza that claims to be NY, to try it out. Ordered the pizza from their website- they use chownow. We ordered a 18 inch half Pepperoni- half Sweet Sausage. The pepperoni wasn't that good and reminded me of kid's pepperoni- small, thick and curled up edges. The sausage side was much better. The crust was good, enough cheese but not enough sauce (for my husband). I liked the pizza enough to try it again Also, for some reason my order through chownow was a couple dollars cheaper than me ordered it through Yelp.. read more

Hands down best Jersey style pizza in the CLT area!!! Great atmosphere inside. Great beer! The pizza is the best. I enjoy a large pie to myself after every triathlon I do. Love it! read more

Best thin crust pizza I've found in the area, and they deliver very fast to Indian Land via Door Dash. I'm a NJ/NY pizza snob and it's taken me a long time to find a pie I like around here. read more

Yuuuuuuuummmmmyyyyyy!!!!! Awesome job! Delicious wings! Wahhhhhoooooo!!!! The order was correct and everyone's food was tasty!

Awesome service and the pizza is fantastic! We ate outside and they brought us our slices. Great atmosphere and a wonderful staff. Will eat here again for sure! read more

Prior to Covid we ate here atleast once a week. We absolutely love Rachel and several others there, but take out has not gone so well. We were ordering once a week, but our food was always wrong. We gave it a nice long break and tried again today... order wrong again! I know we ask for modifications, but the gentleman that took my order was super nice, read it back to me correctly and we had hope. Got home and only 1 of three items was right. The receipt was mostly correct, but food was wrong. Jalapeños are NOT the same as Banana Peppers, eggs not scrambled on the pizza and bacon only does NOT equal " ALL THE MEATS" for the breakfast pizza... Not sure if we'll continue to try and hope for the best anymore. It's really disappointing. read more

I used DoorDash for delivery from Libretto's... I have ordered twice! I'm new to the area and everyone raves about Portifino's.... ummm, me, now so much! Libretto's food is out of this world! I also love their Canoli's.... better than some of the restaurants in NYC. Great food, reasonably priced... not even gonna waste another dime on trying other Italian restaurants near me. This one is tops!!! read more

Good pizza, hot and plenty fresh toppings. Order was ready within time frame given. Friendly service phoning in order and picking up. Being a first time customer that matters. We will return! read more

The best pizza shop in charlotte and excellent management, we love "Doc". Chopped Sicilian salad is delish! It isn't true New York or Brooklyn style pizza but close. read more

We've been ordering from Libretto's since arriving in Charlotte 6 1/2 years ago. Back then we were thrilled to find real New York style pizza here (guess that's because they are from NYC where I lived most of my life). We've moved around Charlotte quite a bit over those years and owner Mike Libretto had the "courtesy" to open another Libretto's location within delivery distance of us ;-) Aside from their pizza, we enjoy their Sicilian Chopped Salad w/balsamic vinaigrette, their Chicken Marsala and Chicken Francaise, Penne Palermo (Italian sausage, roasted red peppers, fresh mozzarella) and Penne al Verde (w/sauteed broccoli in garlic and oil). read more

Walked in, grabbed a table and was promptly greeted. As I had never been there, they explained the menu. I ended up ordering a slice of pepperoni pizza and a water. The pizza came quickly. The pizza wasn't bad but it wasn't great either. Just sorta a piece of pizza. Not life changing. But for $2.75 I can't complain! It's loud inside. read more

I've been in NC for 15 years and this was some of the worst pizza I have ever had. Everything from the crust to the sauce was not what you'd expect for a pizza. Huge disappointment. Spend the extra money to have quality italian food not overpriced ketchup on bread. As a follow up and only because someone can't take constructive criticism....I am not affiliated with any of the places I rated. I work for a fortune 500 company in CLT and am a foodie plain & simple. I had a free evening and just decided to rate all the places I've eaten in the last few months including yours. I believe in rating the places I dine at no matter how good or bad. If you've done your research on my profile as you've indicated then you'll notice I gave more than one negative review and more than one review in the same day. I can't help it if the 5 star pizza place is the best in Charlotte. You should try the pistachio pesto pizza. It'll make you want to close up shop, go to Italy and learn how real pizza is made. Boo-ya !!! read more