My and my boyfriend came here one night and noticed the place was really loud even in the dining area. We got the calamari appetizer first. I will say I have always been a big fan of calamari. But I was not a fan of this one. It was so bad we had to ask to take it back. The calamari was very soggy and the breading was seriously falling off of the calamari. It was not good. When we told the server, he must of told the manager and the manager came up to us and made a comment about how calamari isn't for everyone because they don't know it's squid. I had to let him know that I've tried calamari plenty of times and that I know it's squid and it wasn't the reason why we returned it, it was because it was soggy and the breading was wet. I've been back before ordering their pizzas to go and they are really good. Pizza sauce is so good. I highly recommend their pizzas! read more

Ordered a large cheese and a medium with ground beef, or hamburger can't remember. Order was ready on time for oil up, the guy who helped me was nice. The pizza was good, close to NY good. Opened the medium box and was shocked at the tiny amount of beef. $3.25 topping charge and they barely put any on it! That was a rip off to charge that much and put that little . Probably continue my search for a better NY pie. read more

Libretto's Pizzeria - $3.25 for this little amount of beef? $3.25 extra for that??? Yep, 1 and done for them. - Italian Near Me - Charlotte, North Carolina

Stopped in for a beer and a slice of pizza after a few months out of town w a few friends. What a difference ! Quiet background w great jams playing in the background and great bar service, (Rebecca ?). Was able to have a conversation without the loud obnoxious crowd usually present the last time here. The New Yorker was outstanding. Crust crisp to perfection. Ice cold beer @ 2.50 in Ballantyne is also a welcome surprise ! 5 families w kids enjoying dinner inside and out despite the heat. Overall a great experience for a family local pub/pizzeria. read more

At first this place reminded me of NJ pizza But over and over I keep getting disappointed. Tonight we ordered wings ( frozen thrown into the fryer) mozzarella sticks ( cold pieces of rectangular hard cheese) and a large pie, 1/2 plain 1/2 sausage, mushroom and onion. The onions were raw thrown on top, I think I may have counted 4 bits of mushrooms total and it was over loaded by slices of sausage ( not ground what is what Were use to in NJ) and the overall crust was soggy! and all this was almost 50.00!!!!! Seriously!!! I wanted to like this place, but this is my last time ordering from them or going to the restaurant. read more

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Ok. We saw Juniors subs and sandwiches being posted on Facebook for a few weeks and we were so excited to try it out. 1st. The bread is amazing and the meats on the Italian were really good quality. My wife's godfather panini was really good as well. Noooow, we sat in the bar area at a high top. When we arrived there was 11 people in the entire restaurant. Staff consisted of. 1 bartender 1 waiter 1 manager 3 kitchen staff. It took for everrerrr to get our 2 sandwiches. Out of the 11 people only 4 were eating the rest were drinking. My sandwich sat under the warmer for 9 minutes came out cold and had to send back. I asked for Italian dressing and they said they ran out. How do you run out Italian dressing at a pizza restaurant. It was 1245pm they opened at 11. My wife's pasta salad noodles were very undercooked and smothered with mayo. I am going to give it another chance because the bread and meats were great quality. I'll try another hoagie next time. read more

We ordered take-out tonight for our first experience with Libretto's. It arrived 35 minutes past the scheduled delivery time, food was cold and had to be re-heated, and nothing was particularly good. Mozzarella sticks were bland and the pizza was about 45% plain crust on the edges with all toppings/cheese piled up in middle. Really disappointing. In the future, we'll stick with our regulars of Hawthorne's and Dean & Deluca. read more

Came in to get food to go and a drink while I waited. I wasn't sure if I was coming in too late to get food but the bartender, Ashley, assured me they would be glad to take my order. We got Chicken Parm with spaghetti, bruscette, meatball, sausage and peppers hero, and garlic cheese bread. Everything was prepared perfectly and absolutely delicious. The service was inviting and genuine throughout my experience and overall I know I will be back. By the way, I came here by chance due to a different biz not being able to perform. I wouldn't have had it any other way. read more

Big mistake to dine in Sunday evening. You can tell no one was on charge. . Since we step in servesr staff walk around you and ignore customers at the door. Finally a hostess appear. On a bad mud. Service over all bad. To be honest are better NY pizza places on South charlotte than this. At the time of you order make sure those specials on the board still available. Reason server said...because football season....so ERA SE the damm board. And check you bill before pay...just a tip. I don't see thus place longer on that location. Good luck guys. read more

Libretto's Pizzeria - Meet lovers pizza......weird never been trying with ground beef. - Italian Near Me - Charlotte, North Carolina

We used to be "regulars" here. We ate here at least once or twice a week. About 18 months ago we stopped coming here. A lot of the servers we knew had left for different locations and it seemed like service and food was not the same. We decided to give it another try again tonight. Needless to say, nothing has changed and it is in fact, worse. We waited 10 minutes to be greeted and or seated, and were told, "just sit anywhere and I'll try to get to you when I can."We sat down and watched the same guy who told us to sit down, stand in front of the cash register, looking down at his phone, paying no attention to us whatsoever, for 15 more minutes until we finally walked out. It's hard to imagine we will give Librettos a third chance after this timr read more

This food was nasty. The pasta sauce wasn't special whatsoever. You can tell they just boil noodles and apply the sauce on it per order because the noodles were bland and flavorless. The pizza was weird. I won't be eating here again. This food down here is nasty. I miss Detroit. read more

Libretto's Pizzeria - Small Pizza w/Pepperoni. - Italian Near Me - Charlotte, North Carolina

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I ordered takeout from here a few days ago and was very pleased! I can't speak for their pizza because I ordered a salad and my husband ordered a sub but we both very much enjoyed our meals. There was a little hiccup with delivery but the customer service from the store to fix the issue was great - the gentleman I spoke with was super friendly and helpful. We will definitely order from here again! read more

My husband and I really enjoyed our sandwiches. You can tell the bread is homemade. I ordered The World's Best Sandwich and it was delicious! The prosciutto was excellent and the sandwich was very flavorful. We will go again. read more

I have had some good experiences with this restaurant ordering delivery in The Ballantyne area in the past. The shrimp scampi is delicious as well as there linguine and clams. However, tonight they really failed on something as simple as a calzone. Seriously how hard can calzone be? I did create my own which was vegetables and cheese and there was so little cheese in there I actually thought that they had forgotten it. So I opened it up at in my own cheese and some seasonings and made it edible. Come on guys you can do better than that. read more

Libretto's Pizzeria - Calzone. Where's the cheese? A calzone should be beautifully melty warm cheese with all those ingredients no? - Italian Near Me - Charlotte, North Carolina

Ordered fettuccine Alfredo- delicious sauce and the noodles were cooked just right. Looking forward to trying the pizza.

Food was terrible. Service was horrible. Ate lunch here based on article in Ballantine Magazine. Feel like I was flecced out of well over $30 for a horrible lunch. read more

I used to love Libretto's- it was the only pizza I would order. But, the past 3-4 times I've gotten pizza from them I have been disappointed (received cold pizza, additional toppings not included, special instructions not recognized). Last night was the last and final time for me. The pizza was meh...fine enough to eat but mostly we regretted wasting money on it. For a $30 medium pizza, there should be SOME wow-factor but it was overall bland despite having pepperoni, red peppers, sausage, and ricotta cheese on it. One thing that has annoyed me MANY times with them is that when I order delivery, I always ask for ranch/bleu cheese in the "special instructions" box (because they took off the actual place to click a box to add the condiments to your order) but never not one time have I gotten the ranch/bleu cheese! That may seem like a small thing but 1. Their ranch is pretty great, and 2. I've asked in-store "how do I ensure this will be added to my online order?" and that's what they said to do. When the pizza is as bland as theirs has become, you truly need the dipping condiment. Overall, disappointing pizza and entirely overpriced for what you get. read more

Worst hostess of 2019. I been getting the same meal for $6.44 and the hostess/cashier charged me about $7 to get a special. When I asked about the price she had an attitude stating that the special is for dine-in only. I told her I've been coming there for years and they always charged me $6.44 for the same special to go! She's obviously new but when I asked to speak to the manager. She stated he stepped out and when he came back in she said nothing to him. I just dined in for that time. No longer a loyal customer read more

BEST. PIZZA. EVER! The crust is perfect The sauce is perfect I don't know what else to say about the New York style pizza because its awesome! read more

If Tony Soprano were to come to your house and order up some of their specialties, he would be one satisfied customer. From the Penne Vodka to the Chicken Parm to good ol fashioned Spaghetti and Meatballs, this place is amazing! I am one tough customer when it comes to true Italian delights and this place had it all. Right down to the Cheesecake! Will definitely be coming back for more. "questo posto è fantastico!" read more

Can be VERY noisy. The help is not always very knowledgeable about the menu. To be frank, its more or less a bar these days with tables so they can stay open. Their Alfredo sauce is the best thing. Other than that? I don't have much for you. read more

DO NOT EAT HERE!! THEY SERVED RAW CHICKEN THEN DENIED IT ONCE THEY TOOK IT AWAY!!!!!!!!!! Nothing like sitting down for a nice lunch on my day off and getting 1/3 way into my chicken dish only to notice that the meat is raw!!! NOT WHITE. Pink to dark pink in color. So just had to run to the restroom as the thought of just eating raw chicken made me lose what I already ate of the lunch. I thought it was overcooked when I first bit into it cause of the consistency. Boy was I on the wrong end of the spectrum. SO disgusted right now. Stomach is flipping around. It's a medium sized pan grilled chicken fish. How the heck do u serve that raw?!?!?! It's been 15 mins now since I notified my server. He's been very apologetic. Said the manager would be right out and he's still not here. I'm sitting here nauseated, unhappy and they're making wait now?!?!?! Waiter just told me he's testing the chicken before coming to see me?!?! Seriously?!?!?! I cannot be more upset right now. The manager, Aaron, came out, immediately had an attitude asking me "So what's you're problem with the food?" He's now denying that the chicken was raw. He's saying it was completely white, lying to my face!! Even the server verified it was raw when he took it!!!!!! If it was clearly white like he claims, why the 20 min wait so they could test their cooking times and the chicken????? This is how you run a business?!?! This is how you deal with making a mistake?!?! Tell me I'm lying so you can cover yourselves?!?! Cause I have so much to gain by a partially eaten meal and vomiting in the bathroom?!?! Do yourselves a favor and do not eat here!! Update: The icing on the cake. Apparently when u post a bad review on yelp the employees or friends of the employees for this establishment take it upon themselves to send you nasty private messages via yelp using newly created fake accounts. While I appreciate the owner Mike returning my phone call and offering us a free dinner, until they get new in-store management we won't ever be back. read more

Best pizza in Charlotte! NFL playoffs is the perfect excuse for pizza delivery, and whenever my husband and I give into our pizza craving it doesn't take long before we call Libretto's. It is by far the best pizza in Charlotte and we were thrilled when we found their Ballantyne location. We have eaten Libretto's pizza many times and we are never disappointed! That being said, I have to rate the restaurant itself a 4/5 is because while the pizza is unbeatable, the rest of the menu doesn't offer anything to write home about. My husband and I were both disappointed after testing out a few pasta dishes and salads. So make Libretto's your go-to pizza place, but don't assume it can meet all your Italian dish needs. read more

Would not give any stars if I didn't have to in order to submit review. I ordered lunch from them for delivery on 2/4/19 and requested grilled shrimp be added for a surcharge which made the price nearly double the normal cost of the salad. The manager called to inform me that the additional menu item was not available and assured me I'd be refunded the surcharged amount. The next day I had to call off work for food poisoning (probably contaminated lettuce). I called the restaurant on 2/6/19 because no refund had been made to my account, and the manager said to allow 3-5 days for the credit. It is now 2/11/19, and I have not received anything from this restaurant except a $15 basic caesar salad (not even worth its regular price) with a side of food poisoning and horrible customer service. UPDATE: @Mike, You blame the bank for your lack of responsibility and accuse your overcharged paying customers of lying. No apology or accountability for my inconvenience whatsoever.... Thank you for displaying the unprofessional and poor customer service of your establishment. You've helped me justify my 1-star rating. read more

Librettos has unfortunately been an inconsistent experience for me. Sometimes the food is great, sometimes the food is horrible. The pizza is NY style and it's really good sometimes, with perfect crust. I like adding prosciutto and spinach to the Bianca. It's one of my favorite pizzas in CLT... When it's good. Then other times the pizza is cold or isn't cooked enough or just meh. It's really expensive pizza ($2.50 per topping with bacon costing the same as tomato?) so it's hard to justify the gamble. The pasta dishes are on par with Olive Garden. Ravioli tastes like froZen kind from grocery. Don't get to go slices- always cold and dried out toppings read more

A slice of NYC Style Italian in South Charlotte! This location is right of of Johnston Road and 485. It offers indoor and outdoor seating. The outdoor is a square courtyard. The indoor is dark woods, white walls and purple ceilings.The walls are decorated with 1940-50 B&W pictures of Italian families living large. The music was a bit loud and too rocking for a lunch crowd. C'mon can't you play some Sinatra? The staff here was quick, courteous and friendly. I made it before the lunch rush and was in a hurry to make it back to work for an afternoon conference call. The food here is pretty standard: pizzas, pasta and salads. The lunch specials were reasonably priced and included a side salad and soft drink. I choose the lunch special of Penne Vodka, Garden Salad & Coke. The salad was very basic consisting of baby field greens, tomato and light dressing. I was kinda puzzled that no bread was served before or during the meal. Italians are known for their bread. I was a bit disappointed in this omission. Penne Vodka was great. The pasta was cooked al dente and the vodka sauce was savory. If you are in the area let Libretto's bring NYC Italian to you. read more

Really bad pizza... I am giving them 1 star for the the online ordering and delivery. I'm giving a 2nd star since it seems from the other reviews that their other food might be better than pizza? At any rate, I ordered the Brooklyn pizza (cheese only). I incorrectly assumed it would be a thin foldable crust. If it was good pizza, I wouldn't care if it was NY style. I was open and hungry. However, it was a square, thick and soggy pizza with very strange cheese or cheese application. I really wish I had my phone with me so that I could take a picture. I knew right from the get that it was not going to be good - just by looking at it. No taste. Weird cheese. Disappointing crust. Sauce was fine. I forced three pieces down because I am stuck in a hotel room with no other options. I'm actually kind of pissed I spent $20 plus $5 tip for totally crappy pizza. read more

Lame. Lame. Lame. Seriously, for the love of all things pizza, stay away from this place. Service is bad in the restaurant, as it's young kids waiting on you. Delivery is incredibly slow and will come warm if you're lucky with evidence of being thrown in the car. Anything fried is WAY too greasy. Meatballs and sausage are tasty but overall Librettos is inconsistent. It's sad, The two real non chain options in Ballantyne are mediocre at best. Seems this small business is struggling and the minimal portion control overpricing tactics are in full swing. read more

Libretto's Pizza and pastas are just okay. Certainly not the best in Charlotte. I've been here to the restaurant a few times and the place is never packed with customers. Food is basic. Nothing special. Portofino's (Arboretum) and Lorenzo's (Ballantyne) are a much better choice for Pizza/italian. read more

Libretto's used to be our go to place for New York style pizza but we moved and haven't been able to go in years. Decided to take a date night after the kids went down and it brought back old memories. Pizza is cooked to perfection! Will be back when we get another chance. read more

Very disappointing!! Ordered 2 large pizzas , at $47 plus we gave a 20% tip. Only 1 pizza was delivered, said they could send the other one but would take 45 minutes. We had already waited 1 hour. We asked for a refund for the one we didn';t get. Also the pizza we did get was cold! read more

As I am a hardcore Brooklynite and a very good authentic Italian cook. I must warn against the food. Great people own the place unfortunately they fall way short in the kitchen. The pizza is kinda middle of the road yet decent (I am used to Rosas in queens and L+B in Brooklyn) but not bad for N.C. My wife's Irish aunt ordered the antipasto... I laughed so hard it hurt. I wish I could help them straighten out their dinner menu. An authentic fully staffed Italian joint would kill it $$$$. read more

FInding great pizza is impossible outside my hometown of Chicago (Deep Dish) and pizza from NY/NJ. However, this place gets it fairly close. I love the fact you can just get a slice anyway you want it. My personal favorite is the Chicken Parm pizza slice. It's good thin crust. The garlic bread is okay, needs more garlic. Service is good, not great, but it's a pizza joint. I know it's in the middle of Ballantyne and the residents near there are used to a more posh type experience, but hey like I said it's a pizza joint. If you want great service go to Ruth's Chris. Great location, good selection of beers. If going to have pizza, this place is on the short list. read more

We visited Libretto's Pizzeria in Ballantyne last night, after a torrential downpour. It was relatively empty even though it was a Saturday night, due to the weather. The restaurant is smaller than it looked like it would be from the outside. It has faux brick walls and rustic wrought iron accents. There are at least 5 large televisions in the relatively small bar area. We opted to sit at the bar, as the hostess informed us the back dining room was a little loud. Service was unimpressive. After 5-10 minutes of waiting, we caught a waiter's eye. He came over and asked us if we'd been helped. When we said no, he seemed taken aback, but decided to take our food and drink orders anyway, and he was our waiter for the night. When I ordered Miller Lite, assuming I'd get draft since it was clearly on the tap, I was surprised to receive it in a bottle. He explained that it was on special in the bottle, which was great. Just wish he'd mentioned that earlier. When my husband needed a drink refill, our waiter was either nowhere to be found or actively ignoring us. (He had perfected the "ignore everything but what's directly in my line of sight" walk throughout the restaurant.) Someone who appeared to be a manager paced all around us, but his eyes were so glued to the Panther's game on the television that there was no way to get his attention without shouting at him or physically going up to him. After waiting so long for a refill that he had almost finished his meal, my husband finally decided to go directly to the bar for his refill. When the bartender informed our waiter, he didn't seem terribly pleased with us, but it was a relatively empty restaurant, and trying to flag down someone - anyone - for ten minutes for a refill was unacceptable. The pizza (San Gennaro) was good, but didn't stand out. We ordered a Medium which was ample sized for 2. The Bruschetta "3 ways"? Not so good. The classic tomatoes/onions bruschetta topping had pale tomatoes. Not a sin in December, but it's August. The olive tapenade was good, but the bean puree was underseasoned and bland. We had a nice evening out at Libretto's, but the food was pretty forgettable and the service was sub-par. I'm pretty sure we won't be back. There are too many other good pizza options in this area of Charlotte. read more

The main reason you go to a restaurant is for the food. Libretto's does have good pizza, their other entrees are decent. But their service is by far one of the worst places to experience in Charlotte. If it wasn't for their good pizza I would not come back. They don't greet or seat you. Several times the wait staff have been plain assholes and rolled their eyes. If they don't want to work with people, don't be in the food industry. read more

I love these two places, immensely. We've been to the Woodlawn location many times. We recently moved to a different neighborhood and were happy to find a Libretto's near our new place. I've ordered delivery, twice, already! What a treat to have fresh, delicious, Italian American food with no mess in my kitchen! The chopped Sicilian salad is so flavorful and crisp! Lasagna is a dream. The portions are generous! The cannoli, mmm. But remember, the food has to travel from the store to your location, so, if mozzarella sticks are hardened by then, you'll live. read more

Do yourself a favor and skip Tony's pizza. Trust me. Come to librettos. This place is legit. I should know; my parents are New York natives. I know pizza. I've grown up on good NY pizza. I love pizza. Dang, I've even dreamed of pizza. Granted, that was while I was pregnant but still. Pizza!!!! Librettos has good pizza. They know what's up and have perfected their pie making skills. Their pies are a perfect marriage of crispness, cheesiness, chewiness, sweetness and tanginess all rolled into one. It's one of the most perfect foods ever made! There. I said it. Pizza is awesome. There are a lot of places in NC that claim to have NY style pizza, but most of these places are houses of lies and are not even close. We order takeout at least once a week and I've had lunch a couple times in their restaurant. Their lunch specials are great! What other place in Ballantyne can you get great service, a slice, salad and a drink for $5.95? My favorite is the Monday special - cheese pie and garlic knots for $10.95. Good deal for a quick dinner when you don't feel like cooking for your family...mostly because you don't want to wash dishes or unload the dishwasher. So, go here. Order pizza. Experience deliciousness. Repeat. You're welcome. read more

Allright, Just moved to Charlotte and have been here 4x in a month. My good friend Joey V. introduced me cause he knows both of us being from NY like good wings and good pizza. The wings here are good size and extra crispy just how I like them. The buffalo wings sauce tastes just like back home. The pizza is good and flavorful. I prefer a real Italian thin crust and there's is close if you ask for it that way. Its cozy and service is excellent and friendly and very tentative to our needs. Definitely will be going back again and again!! Mangia Mangia!!!! read more

I love their pizza. A lot of New Yorkers seem to prefer Lorenzo's pizza, but I prefer Librettos. I order delivery frequently. In one two week period I ordered delivery from them at least 3 times. My normal order is a medium pizza that's half cheese/half pepperoni. I also get a side order of fries. I've checked every pizza place in Ballantyne, and Libretto's is the only one with fries on the menu. (That delivers) I've been to Italy, and my good friends are Italian and own a pizza shop, so I think I'm a decent judge of good pizza. This pizza is delicious! I'm really shocked at the reviews on here. I have lived in Ballantyne over 5 years, and I've eaten Libretto's many, MANY times and I've never been disappointed. We've only dined in there once, but I believe we got pasta. The cannoli is also fabulous, and even when getting them through delivery they arrive displayed so nicely! Great menu! Great food! I'll definitely continue to eat my body weight's worth of their pizza! read more

This place always disappoints me. The Hawaiian pizza tastes good, but I think whoever cut it tonight must be high. I've attached a picture of this... We also got a brownie sundae. The brownie was actually cold like it had been in the freezer. I tried a bite, and the brownie is gross whether it's cold or warm. The ice cream they gave us with the brownie sundae had really bad freezer burn. It was inedible. We got 6 Medium wings. 5/6 were drums, which was disappointing. The only flat wing was tiny, soggy, and had broken bones inside. My first bite of it consisted of a little bit of meat, soggy skin, and bone fragments. While the drums were sturdier (no broken bones), they were still soggy and not very good. My ranch that came with the wings was only filled halfway. As a former server, that level of laziness drives me crazy!!! Finally, the only good thing was the Sicilian style Diavolo pizza. For $25, I'm glad they didn't mess that up. read more

Libretto's Pizzeria - Italian Near Me - Charlotte, North Carolina

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I so wish I could give this place more stars because the Pizza is fantastic however I can't because it was so hot I'm leaving with sweat dripping down my back. I over heard one of the servers saying that the owner does not like to turn the air on. How in the world on a 90+ degree day in Charlotte can you not turn the air on in an establishment that serves piping hot pizza?! Sadly we will not be back. Turn your air conditioning on! read more