I'll preface this by saying it was my first facial - but I had a PHENOMENAL experience from start…read moreto finish! I was a bit nervous going in, but left happy, glowing (and red from extractions lol), and felt like I was more informed about my own skin than when I came in. The staff and Estheticians were unbelievably kind, knowledgeable, and confident without being rude or snobby. The facial itself was an incredibly relaxing, and I felt like it did wonders for my skin's texture. The bed was comfortable and warm, the bathrooms were beautiful and clean. They weren't pushy or too salesy with me, and didn't try forcing me to buy products I didn't want, which made me way more willing to buy products on my way out (which I did). Wish I took pics, highly recommend! Will definitely be back.

I was gifted a facial for Valentine's Day weekend by my husband, completely unaware that Jalan Spa…read morehad been on my wish list for quite some time. I was absolutely elated when I realized where I'd be going! All the girlies on TikTok talked about Jalan Spa being their favorite place to go and I can say firsthand this place lives up to the hype. When I first walked in, the whole place looked and felt like a spa. There was relaxing music and dim lights right when I walked in. They had an area with bathrooms and a locker area for me to lock up my personal items and change into comfy flip flops. I was then led to the waiting area which had 2 areas to choose from- a complementary foot bath or an area with spacious lounge chairs that had a zen garden and books. I opted for the foot bath where the workers brought out a delicious tea that immediately relaxed me. When my esthetician was ready for me, she brought me to a private room with a heated blanket for me to settle into, and explained everything in good detail before we got started so I knew what to expect beforehand, without many interruptions of talking during. The facial was fantastic and my skin was lifted and glowing afterwards. I felt very well taken care of without being rushed. Afterwards, I was brought out to the same waiting area with a headed neck and shoulder pad for me to relax and take my time to leave when I'm ready. I think the whole experience was so unique with the care and attention I received before and after the facial made this place stand out above the rest. I will definitely be back!

I took my entire family, and the service was great. The venue was super clean. The massages were…read morephenomenal. The customer service is top-notch. I highly recommend this place to anyone looking to be rejuvenated!

This was a nice back rub, at best. I don't feel muscles were targeted, like a trained massage…read moretherapist would do. Nice back rub for the price.

Beautiful salt room and facility! A little gem right here in Castle Rock!…read more Sauna, red light also wonderful. Highly recommend...

we came here to do the VIP salt spa room for 3 people and loved it. It was extremely relaxing! The…read moredim lights, soothing music, salt mist, vibrating beds and salt as the floor made the experience amazing! They even provided hot tea and bottled water. We would definitely go again for some of their other amenities!

I was greeted by Kirsten and Angel and was checked in promptly and was served the beverage of…read morechoice, H20. Sitting in a very comfortable chair I waited for my appointment time to start. My masseuse Steven greeted me and took me to my room. Steven reviewed my choices for the days massage and asked some detailed questions as to my preferences. It has been awhile since my last massage so my mussels were very tight. During my massage I could feel my muscles and the rest of my body relax and become very flexible. After Steven was finished I got off the table and felt like a totally different person. I have had many massages but I have never had a session like this where the pain points were prominently addressed and when finished I really did feel totally different.

An update! Since I left my first review yesterday, I got an email from hand and stone saying "we're…read moresorry to see you go". When I logged back in, my 10,000 reward points had been freshly zero'ed out. I feel extremely cheated as I could have redeemed those separately at another location. I don't understand the pettiness going on here. Hopefully someone higher up can help.

I had a deep tissue massage from Kevin. He is very strong and concentrated on my back…read more He worked on all the tight spots . If you like deep tissue massage I would recommend him.

Had a wonderful couples massage experience! The atmosphere was relaxing, the staff was friendly and…read morewelcoming, and both therapists were attentive to our preferences and pressure requests. We especially enjoyed the head massage and foot scrub! We left feeling refreshed, relaxed, and much less tense. A great way to spend quality time together, and we'll definitely be back.

I had a wonderful massage experience on my birthday earlier this year. It was a bday gift from my…read moresis, because she knew I wanted to get a massage on my birthday. They treated me so well and made me feel so special. The place is not very big, but has what's needed for a very nice experience. I look forward to going back for another massage. I highly recommend if you are looking for a great massage experience and willing to pay for one. There are places cheaper, but you may not get the same level of quality & professionalism.

Finally, I found a place that soothes my body pain and leaves me feeling relaxed and rejuvenated. I…read moreusually try out massage places both in and out of my state almost every month, and this is one of the best massages I've ever experienced. The atmosphere was amazing--I hesitated at first because it was cold after a snow day, but as soon as I stepped into the spa, the ambiance, especially the coziness of the room, the music, and the aroma oil, was just perfect. I booked the 90-minute massage, and I'm glad I did. My massage therapist was amazing and so nice. She worked out my knots and the tension in my upper shoulder. Totally worth it, I highly recommend this place!

It had been a long time since I had gotten a massage, and Ashley was booked, but worked me in for a…read morehalf-hour session. With just that amount of time, I feel totally renewed. My shoulders and neck don't feel jammed and my knees and lower legs aren't aching. Serendipity Massage is an amazing asset, not just for a smaller community, but for ANY community!

Came here for the first time for a couples massage with my husband for his birthday! Wow! What an…read moreamazing experience. We were greeted with smiles, the facility is VERY clean and Coco and May were the BEST! My husband is very picky with pressure and he said this was the best massage he has ever had. Not to mention, mine was fantastic as well! We will definitely be back. Thank you Coco and May for an exceptional experience.

I was very disappointed with my experience. After booking through Groupon, I did not receive a…read moreconfirmation or any kind of welcome message. Instead, the first communication I received was a text referencing a 20% gratuity expectation based on the full-service price, which felt off-putting and unclear. I don't trust a business who runs like this. This approach made the experience feel unprofessional and left me with concerns about the business's overall practices. If you also purchased a Groupon deal, request a refund; they will provide an in-ap credit. ZERO STARS!

Gina is great. I really enjoyed the hot stone massage, reflexology, and facial. We had some laughs…read moreand my skin looks great!