Alex is amazing, he answered all my questions over a quick text. They can use unscented products and had everything back the next morning! I opened my apartment door and it was sitting right there for me. Unreal service! Will definitely use again. read more

I read a lot of really good reviews for LwL so I thought I'd give it a try once I broke my foot and couldn't carry my laundry up and down from the basement. Yikes. Not impressed at all. I guess I can only complain so much when someone else is doing my laundry for me, and it's great that they give you the text heads up with an ETA (although pretty inaccurate). But for $30+ I would expect them to at least match up my socks. All my collared shirts (polos, hawaiians, SSBD's) were real wrinkled and every collar was uneven and messed up. Was hoping to use this service for the duration of my broken foot recovery, but will likely explore other options because I ended up having to iron out all my work shirts & collars and spent 15 minutes matching up all my socks. Not quite "life without laundry" if you have to do a bunch of work after. It's too bad, because it's a great business model and you get a text from the owner of the company which means they care a lot about their customers. Hoping all the best for these guys, just disappointed in the results for the money I paid. read more

So I have an update. Spoke to Alex today and he refunded me my $ from the last batch of clothes which was nice of him. I hope he continues to be a stand up businessman. I still won't be using them...( I mean where are my jeans and leggings???) But the fact that he was willing to contact me personally says a LOT about his character. Character is sorely lacking these days. Try them out. I'm quite sure I'm an anomaly. Really stupid random things like this happen to me quite frequently. But like I said in the previous reviews, the first two times I was very impressed with their services. My next apartment has a washer and dryer in unit so if I lose my jeans its all me! :) read more

I was very pleased with this service. Easy pickup and delivery. Clothes folded, clean. Website easy to use. Good customer service. Overall, excellent ! read more

They did my family's laundry so perfect and so much better than how I do it. They took our clothes even though they weren't separated and that helped me a lot since I can't do much work at the moment. Pick up and drop off were on time too read more

I am so thankful we found Life without Laundry. We were Washio clients when they went belly-up the day before a pickup for us. I searched and found LWL- and wished we had known of them before. Great service with much less stress than we had with Washio. And I love the fact that Alex reached out to welcome us on board. It is great to have a company that feels personal and that you know if you have questions (which I have) you have someone responsive who will answer. read more

It's only been once (so far) but I'm a fan and have signed up for a monthly plan now. Laundry picked up, done and dropped off all folded the next day? Hells yeah, I couldn't even do that when I did have laundry on site in my apt. read more

I have used several laundry services in the area and would recommend Life Without Laundry. Very happy with service!

This place is the cats pajamas they are always on time always professional. A life without laundry is so much sweeter

Service is excellent. Quick turnaround and laundry always is neatly folded and dry. Never lost an item of mine. They let you leave comments about specific items or temperatures, etc. Feels like I'm working with a team that understands I have preferences about how my clothes are washed and are ready to accommodate those preferences within reason. Certainly worth the price for peace of mind and convenience. read more

I've been using their services for the past few months and have had a fantastic experience. I've corresponded with Alex a few times and he's always been quick and courteous with my questions. It feels like he goes out of his way to help his customers and try to make them happy. I was elated when they began offering unattended drop off/pick up. This is the ultimate in convenience! My clothes always come back clean and folded into the cutest little squares. read more

I've sent two orders to Life Without Laundry and I couldn't be happier with their service. Everything I've sent them has come back clean and folded perfectly! Alex responds to every email promptly and was even kind enough to give me the discount offered for dry cleaning on my laundry service. No where else can you get next day, delivery service for your laundry for a such a great price. My clothes will see you next week! read more

Amazing. So convenient and great customer service. Great prices. So worth it. They washed my sheets and towels and all my clothes a bunch of times. I recommend them to anyone in Boston. I since moved to Los Angeles and tried a similar service - but got someone else's clothes returned mixed in with mine and random costs tacked on without notice, it was over $50 for 1 normal load. It made me miss life without laundry. I wish it was in every city!! read more

I hate doing my own laundry, so Life without laundry was perfect for me. They pick up on time, and deliver it washed, ironed and folded in 24 hours. SO SO convenient and they were really good about rescheduling when something came up at the very last second. Highly recommend read more

Never thought I would use a laundry service, but I have no real available laundry in my building or around where I live, so I decided to give LWL a shot. I am beyond thrilled with both the service and how wonderful my clothes looked (and smelled)! The whole process was super easy, even when I had issues scheduling a pick up, I was called quickly and got everything resolved. Same thing with email. Pick up was within 20 minutes of the scheduled pickup window and same with delivery. I still can't get over how perfectly folded everything was. I also enjoyed how much extra free time I had instead of doing laundry, so for me it's a total win! I will continue to use LWL in the future! read more

Life Without Laundry and it's owner Alex are the best! After a week with a broken washing machine, I finally broke down and reached out for help. My laundry room was overflowing! Alex responded immediately and was able to pick up my items the same day versus the next day which is the usual policy. I could not have been more appreciative. What a wonderful and refreshing customer service experience. Thank you so much!!! read more

Hands down one of the best laundry services out there. I work a lot during the week so the last thing I want to do on my days off is laundry, and Life Without Laundry will pick it up when it works best for me and drop it off whenever I need it. I've done other wash dry and fold services and paid just as much, but they don't pick up or deliver. I'd definitely recommend this to anyone in the Boston area looking for a wash dry and fold service. read more

LWL is amazing! Everyone there is incredibly nice and professional. Usually I don't send out my laundry, but after moving to Boston, we had a ton of dirty clothes that would've taken three days to wash on our own. Everything was done quickly and beautifully, will definitely be using LWL again! read more

Love this service! Have been using them since 2014. They pick up one day and deliver the next. Makes life so much easier.

Excellent service! We use LifeWithoutLaundry regularly. The clothes come back clean, folded, and smelling great. The service has always been dependable and consistent. In the past year we've been using them, we only once had a very minor issue and we're happy with how responsive Alex was. Thanks LifeWithoutLaundry for a great service! read more

Have been using them off and on for years and the service is always good. A little disappointed that the prices keep climbing, but that's life. Had one problem with some damp jeans once, and they immediately gave me a discount AND sent me a coupon. These guys are on point. read more

I had debated using a laundry service but that debate is now over. Life Without Laundry came to the rescue. They whole signup process is a breeze and they offer of delivery options, which is nice. No more looking for quarters or trying to beat neighbors to the dryer. I found the price to be comperable to the corner laudrymat but what is not comparable is the service. The staff at Life without Laundty have to be one of the nicest, friendliest and more responsive staff at any company out there. If you leave a voicemail, you get a call back within minutes. If your pick up or delivery will be affected by weather they anticipate that and adjust. I liked that the clothes smell clean but not overpowering and they are nicely sorted. I'm just mad at myself for not using this service sooner. read more

This is a great service. My husband was against using a laundry service but totally changed his mind when he saw what an excellent job they do with the washing and folding. The web site is easy to use, and if you have an issue they respond quickly to e-mails. read more

Great service for a great price. When something didn't go as expected Alex was quick to respond a very helpful. I would definitely recommend this service. read more

Alex and team had a water main break that flooded their whole office. They knew I had an early flight the next day and communicated with me personally and still managed get the pile of laundry I needed delivered. Can't thank these guys enough. If you're going to use any laundry service, this is the group to call. They're first class people. read more

Rather than use Laundry service @ my hotel I walked to the address given on Yelp, as it was close by only to find No such real building or store. Totally online p/u & delivery which is fine. Called the # was told to order online or leave a message. Walked a little further & dropped off @ a Brick building around the corner & was just as happy, but would have loved to give you the business, but preferred face to face. read more

update: do not use. i have legit health reasons wh if h prevent me from even picki ng up a glass of water so i sure as heck couldn't get laundry downstairs myself. i hopefully the owner corrects this and does not tip the drive already never again will i tip in advance it makes the driver lazy and mean!!! most decent humans would help! read more

I had a good run with these guys for a while but recently had some issues and will no longer be using them. I actually thought the service was great and convenient until I had a chance to speak with "the owner" (Alex)- who continued to mention he was the owner like that was going to change the way I spoke to him or fix the issue we were discussing. The issue I had was my laundry was suppose to be dropped off between 7-10pm- I was leaving for a work trip the following day and had some laundry out there that was needed for the trip. 10pm came and went with no laundry. I got a call around 10:15pm from "the owner" stating that the driver forgot 2/3 of my laundry (not the first time) and that i wouldn't be able to get all my laundry till the following day. Unfortunately, that wasn't going to work for me due to a flight in the morning. I understand that everyone makes mistakes but what got me fired up was the non nonchalant- matter a fact- pompous attitude the owner took over the situation. Not ONCE did the "owner" apologize or even take the blame for the situation instead he went on to tell me it is what it is, "theres not enough laundry in the 1 bag we dropped off to get you through your trip" and continued to mention his 4.5 star rating that I couldn't care less about. After a few phone calls back and forth at 11pm he told me that hes going to have a driver work "overtime" to complete the scheduled order. The door bell rang at 12:15am and I received the rest of my laundry. Great- or at least I thought until I realized my jeans were missing. Was this out of spite? or was this again an honest mistake? I cant tell. I appreciate getting a refund for the services but with the "loss" of jeans this still leaves me in the red. Lessons learned- schedule drop offs earlier in the day so you can factor in delays and don't send out nice clothes on the off chance "they get lost". read more

I primarily use life without laundry for dry cleaning services, being that I routinely wear business casual/suits for work. They have been spot-on every time, and it has been unbelievably convenient having my dry cleaning picked up and dropped off at home. If there are ever any issues, they are super responsive and seem to take great care in making sure everything was perfect for a given order. The drivers will reach out to you direct if there are any issues or delivery questions, and I've personally found them to be very easy and pleasant to deal with. Life Without Laundry is a bit on the pricey side compared to other brick and mortar dry clean services, however I'm happy to pay the premium for convenience, superior service, and consistency. read more

Love the life without laundry services. Any issues I have encountered with my account or services have been handled efficiently and professionally by Alex (the owner). He really cares about the concerns of his customers and is always available to help. While I have recently graduated from BU and relocated to Florida, I would highly recommend the lwl services to any student or resident living in/moving to the Boston area. read more

Second time using LwL and I am very pleased. Always on time, clothes are soft and clean, organized accordingly. Socks paired, everything is folded and delivered right up to my 5th floor walk up apartment. :) Really happy with the service overall and will surely use them time and time again! Thanks, LwL! read more

I have tried numerous such services in Boston and could not recommend Life Without Laundry more highly. I have been using their service for dry cleaning and laundry over the past 2 years, and they have always provided impeccable service. Pick-ups and deliveries are consistently on time, and they actually pay attention to special instructions that you provide when placing your order. The owner, Alex, is also exceptionally friendly, helpful, and easily accessible via phone if you have a change or question about your order. I could not be happier with this service. They are quick, affordable, and reliable---the perfect combination for a laundry service. read more

Last year I would have asked for a function to give this company six stars. Since I signed up, prices have gradually gone up to the point that it makes less sense to me to use this service as long as there is laundry in my building. In the past, the price was comparable or just slightly more than the cost of doing a few loads in my building. Now, if i can figure out how to get access to the damn room in my basement, I think I'll most likely just use that. Honestly though, when i joined, it was $9 for twenty pounds, and I expected a price increase in the future. It was just so reasonable that it seemed untrue! The service has always been great, the drivers pleasant, and if the price were lower, I'd probably continue to be a very loyal customer. read more

Incredible! Very helpful, very well done, very accommodating. Smooth, mobile friendly website makes the service a snap! Well worth the money so you don't have to waste a day off doing laundry. read more

They're very efficient and friendly. My clothes are clean and I'm happy with their service. Highly recommend.

Very impressed with the high quality in service, never had shirts look so nicely folded/stacked after I do laundry. Scheduled on a Tuesday night, clothes were picked up sometime Wednesday and returned by Thursday night. I will definitely be a return customer! Dan read more

This was my first time using a laundry service, but I am impressed! They were really fast about returning my laundry the next morning. Everything was neatly folded and placed on top of each other. They even packed my comforter very nicely in the bag! The only thing is I sent a nearly full fabric softener with my laundry and they came back nearly empty when my clothes did not really smell like it at all. Texted them but did not receive a reply :(. BUT I would still use their service again, I just won't send anything with the laundry anymore. read more

Life Without Laundry is a fabulous service! 3 kids coming home from camp with huge bags of some of the grossest laundry is overwhelming. Last year I drove the bags to a wash/dry/fold place one town over and thought it was great. This year I learned that place had closed so I searched the internet. Even though Life Without Laundry didn't officially deliver out as far as we live, Alex added our town and 2 days later I had all their camp clothes clean, folded and on our doorstep. Last weekend when our dryer broke I didn't hesitate to schedule a pickup and am once again a very happy customer. Thank you for offering this service! read more

The wash and fold service is pretty fast and very convenient. And on top they are very nice and caring. But it seems like roulette whether you get your laundry back clean or with some extra stains on it. read more

Life Without Laundry is great! Easy to set up, reasonable prices, and pick/up-drop/off time flexibility. Highly recommended.