I was really excited to check this place out, and I want to preface that the food is REALLY good. Like, some of the best "fancy" Mexican food I've had (I'm a food truck kind of gal when it comes to more authentic Latin American food). But there were some issues, and for the price point, the food being really delicious just isn't enough.
Service - it was a miss. We had like 3 different servers all sort of jumping in at different times, and none of them seemed to communicate with one another so it was an awkward, impersonal mess.
I asked for drink recommendations and was basically told none of them are bad (ok...?)
Drinks took a long time to come out, were wrong, taken away because they were wrong, and then the correct drinks still took a while to come out. On top of that, I am gluten free (celiac). It's sort of gluten-free friendly naturally, but when we were there they fried crackers in the same fryer as other items, which was communicated after we ordered, so I couldn't eat everything we had ordered.
They include a "service charge" which was like an automatic fee of I think 20%? - not 100% sure on that I can't remember exactly what it was but either way it's sort of confusing, because like, do you tip on top of that? We did a little, but it's not entirely clear what is expected of you, and that's uncomfortable.
I also gotta say, probably don't come here unless it's a group of 2 people, maybe 3. There were 4 of us, and in order to have a full dinner, we had to order almost every single thing on the menu. I couldn't eat certain items, and we left just feeling sort of unsatisfied as far as the amount of food we received, and lack of selection. Look, I am alllll about seasonal menus, and think it's cool to have a small menu focused on what looks good that week. But, having 6 items on a menu that are more of a sharing small plate sort of deal, makes it annoying for a group much larger than 3 without ordering multiples of one thing, and who wants to do that?
With all that in mind, the food was really good. We ordered almost everything on the menu because of our group size. We had some ceviche (bleh, not super great, shrimp were tough), some chilaquiles plate I couldn't eat, some sort of dish with melon in it, broccoli barbacoa, and a reallyyyyy good fish dish. Fish was everyone's favorite, chilaquiles dish was another favorite.
It was like $400 with a round of drinks, and 2 people ordered another round. That's just insane for the issues encountered. I ended up grabbing a couple of birria tacos after because I was still a little hungry.
Take away - food is lovely, but service needs to be better, or food needs to be cheaper. Servers having a rehearsed spiel about why the dish is special doesn't negate the lack of knowledge of the menu when questions are asked. read more