Solid, no-frills spot. Machines are newer stainless front-loaders (looks like Dexter commercial…read moreunits), clean and lined up properly. Everything looks maintained, not beat up. That's a big plus. Pricing is clearly posted: around $3.75-$4.00 depending on cycle. Straightforward. No guessing, no surprise upcharges. Extra rinse/wash options are listed clearly. There's a change machine on-site and a small soap/bleach/softener dispenser. Practical setup. Clear "No Smoking" signage. Floors are basic tile but look clean. Not luxury, but functional. This is the kind of laundromat you come to get in, wash, and leave. Efficient, organized, and businesslike. Only reason it's not 5/5: no visible seating lounge vibe or extras. It's purely utilitarian. If you just want reliable machines and clear pricing, this place works.

Big washers Fair prices…read moreNO parking I thought it was coin only but apparently not. Ill go back and check out the app

Apple Maps showed this location as Open 24 Hours, and the door was unlocked when I arrived around…read more11:30 PM. There were no employees present, yet customers could still enter the facility. After my wash finished, I stepped outside briefly and was locked out with my wet clothes still inside. I called customer service three times, explained that I have a flight in the morning, and was only told to wait until business hours. The last representative even ended the call while I was still speaking. Very poor customer service and a clear lack of management and oversight. If the business is closed, customers should not be able to enter in the first place Update: The owner's response doesn't match what happened. I wasn't hung up on because of any "threat" their team ended the call the first night while I was explaining my situation. The following morning, after the 6:00 AM opening time listed on their website, I was told, "I don't know if there's someone available to open the door for you." That's when I asked, "What am I supposed to do, break the glass to get my clothes?" It was a question after finding the door still locked over 30 min past opening time, not a threat. My issue was being allowed in after hours, then being locked out with no assistance. The timeline speaks for itself.

Wish I could just use card instead of the app. I didn't know there was 'other' option so I put more…read morefund by mistake. When I tried to request refund for the remaining fund, the chatbot said I do not have email account set up on my account so I'll have to email them. Wish this app made the process easier.. otherwise, the place was clean and I don't have much to complain.

This laundromat was worth the drive. It's small, but well maintained. The man who I see often is…read morevery helpful. Not a lot of space to fold laundry so be prepared to stuff and go if the place is busy.

I have not used the laundromat for a long time so I didn't really know how to used them. I called…read morethe number on the yelp and he answered. It was on the weekend. He guided me how to used them. It was a clean place too.

I've lived across the street from here over 20 years. There are about 30 bedroom windows that face…read morethis corner. Some of us work nights. I bartend and my neighbor is a nurse. About 5 years ago they hired someone who thinks her job is to howl good morning 3 times in a row to everyone and thing that passes by. Cable cars, dogs, early risers, everything! This used to start at 6:10 AM but they must have changed her hours because now it starts at 7AM every weekend. The rest of the week is relative silence and rest. Earplugs don't seem to help. It's like she's out on the fire escape. We sent a letter once asking them to keep it down until a reasonable time but nothing has changed. I'm know others have a problem with our unwanted urban alarm clock but the way the internet is now nobody wants to be a Karen

The app is difficult to avoid needing to end up paying twice for a wash. Refund is only via email…read more There were three such double paid washes. But after the first refund was processed the next two were given long boilerplate excuses citing suspicion of something fraudulent. Payrange app has yet to refunded the two double pays; amounting to 50% overcharge. AND a significant number of machines are out of order.

AVOID AVOID AVOID!!!…read more After weeks of calls, unanswered messages, and repeated promises that a manager would contact me, I finally received a callback only after reaching a number listed on my credit card transaction details. The representative was immediately defensive, repeatedly talked over me, dismissed my concerns, blamed me for the damage they caused, and insisted that her experience justified ignoring my written garment-care instructions. I had explicitly requested hang drying, yet multiple expensive garments were returned shrunken and damaged. Two of the worst-affected shirts had never been washed before Laundré handled them. Rather than investigate or offer a remedy, the representative said they would increase my existing charge and bill me additional hang-dry fees because those fees had not been applied correctly, while dismissing the possibility that the missing charges reflected the requested service not being performed. She also denied any recollection of a documented 30-minute pre-subscription call and focused on how I obtained the business number instead of why nobody had returned my calls. Mistakes happen, and this is exactly the kind of local business I would have loved to support. Laundré presents itself as an environmentally conscious, community-oriented service that takes thoughtful care of customers' clothing, and I likely would have given them substantial repeat business. Instead, the aggressive and dismissive response, combined with the complete refusal to listen or meaningfully investigate my concerns left such a terrible taste in my mouth and I am leaving this review as a warning. Do not take your clothes here. Do not risk it. Reaching anyone with authority is nearly impossible: calls and messages go unanswered, employees repeatedly promise a manager will call back, and those callbacks never happen. They can never admit any fault of their own and always double down.

Clean, highly frequented laundromat in the mission. So far I've only used laundre for their dryers…read more Right now, I think that 6 are out of service. This still left a good amount of machines available. I came twice in the same day on a Sunday afternoon and waited no more than 5 minutes for an available dryer. It's 25 cents for every 6 minutes. The dryers work well and you can definitely dry a medium load (depending on the density of your laundry) for under 20 minutes. There was a staff member in site sweeping and folding laundry at the front. I think that all the of the washers were in service. Unfortunately, their quarter machine is out of service. However, the good news is that the machines accept credit card for no extra fees!

TNT Laundry is definitely one of the better laundromats I've been to in San Francisco! The machines…read moreworked amazing & were honestly really worth the price. The staff was super kind, welcoming, & helpful, which made the whole experience even better. I love that they offer multiple ways to pay -- you can use quarters, tap to pay with your debit card, or download the FasCard app, which is super convenient. Not to mention, with every dollar you spend you gain points, that can be used for future discounts. The laundromat itself was very clean, well maintained, & located in a nice, safe part of the city. Lee answered every question I had, gave me very detailed information, & explained everything really clearly. They close at 10 PM, & I didn't finish drying & folding my clothes until around 10:45. After I finished, I went outside to wait for my Lyft, & Lee actually came outside to let me know I didn't have to wait out there & invited me back inside until my ride arrived. That level of kindness & customer service really stood out to me Overall, such a great experience & I'll definitely be coming back!

Solid laundromat. Very well maintained. Machines work well and take card or cash. There's an ATM on…read moresight. There are different machines for different sized loads, all costing different amounts. They have a vending machine for detergent and dryer sheets as well

No frills, only one cart, very hard to move around it anyone else is there. Hopefully the new…read morewashers make a difference-previously my clothes never came out very clean. *update: nope. Clothes still come out dirty. How does this happen? It's worth the walk going somewhere else

I've come here a few times to wash my delicates because my building's washers are top loading and…read morewere snagging my clothes. The washers consistently underestimate the cycle time. I'm currently waiting for my wash that was supposed to be done 15 min ago. It has said "9 min" remaining for the past 4 minutes. It was supposed to be a 50-min cycle that is taking at least 75-min but likely more. Update: This time one of the front-loading machines didn't finish running essentially. It was clear at the cycle end when it said "spin" that it was rinsing. Then it was stuck flashing "01" minute to go. I called for help and was instructed to wait 5 min after to changed to an error message before opening the door. When it was safe for me to open the door, all of my clothes were sitting in several gallons of water. At least I could wring them out right there, which took me 15 minutes. (They are delicates, so no dryer.) In all, it took an extra 30+ min and now I'm soaking wet carrying my soaking wet clothes home. I appreciate that the owner tried to help by text, but that machine needs to be labeled "out of order". I won't be back

Had to buy a $10 card. They say you can put it in an envelope and slide under the door to get a…read morerefund. I left very clear notes with my PayPal and Venmo, and neither ever got credited. This is a dishonest business and I don't trust them.

The dryer left black marks all over my clothes, which was incredibly frustrating. There was also a…read morehomeless man in there while I was doing laundry, and since I was alone it made me feel pretty uncomfortable and unsafe. An update- I got in touch with customer service and got reimbursed for my clothes. They were incredibly helpful!