I'm trying to reserve a bus and they won't even respond to my messages. I asked for an in person…read moreappointment to see the bus and they ghosted me.

We rented a bus to drive us from OC to Hollywood Bowl for a…read moreconcert. The experience was amazing. Bus was beyond clean and inside is lux. The driver was so sweet and accommodating. The process of booking was easy and seamless. Great communication prior from the staff. Loved our experience even my son. His first party bus experience!

I highly recommend this company for limo transportation service. Driver was professional and…read moreextremely courteous. The luxurious vehicle interior design is impressive. I really liked being able to adjust car temperature to my comfort level. Thank you for a safe and comfortable ride.

My daughter was worried because I chose to use Raptor Limousine Service, because they did not have…read moreany reviews. Since I informed Yolanda that I needed their Limousine for a wedding, I thought that I could trust that they would not ruin my daughter's wedding day. I was impressed that Yolanda was willing to work with me regarding the pick up time, since we were uncertain as to how soon the photographer and videographer would be finished taking their shots and videos at the hotel. Someone else talked to the limo driver regarding the pick up time after the wedding, and there was a slight misunderstanding. To make a long story short, the wedding party ended up renting the limo longer than the amount of time that I paid for. Fortunately, Raptor Limousine was available to extend the rental period. I am very thankful that the initial minimum amount of rental hours was less than other Limousine companies for a weekend. Their price for a Mercedes Sprinter for about 13 passengers was also better than numerous Limousine companies. It was also nice that Raptor Limousine also provided complimentary drinks and snacks! I usually get complimentary drinks whenever I rented a Limousine, but Raptor also had yummy snacks! I'm no longer accustomed to giving my credit card over the phone, but I did receive a receipt right after I made the payment. I also received follow-up texts and calls regarding the pick up date and time. The limo driver called me when he arrived the hotel. I would highly recommend Raptor Limousine Service.

My Bus helped transport guests for my wedding. They offered great service at a totally reasonable…read moreprice. They were easy to get in touch with and super responsive. The bus itself was clean, comfortable and prompt. I'd recommend without reservations.

No wedding is perfect!…read more When my wife and I were planning our big day, the biggest piece of advice everyone gave was to understand that every wedding is fraught with at least 1 complication; the best thing to do was anticipate and be ready to adapt. I feel more than fortunate saying that the only "snafu" of our wedding day was our transportation situation. We got married in Malibu and as there are no hotels in the area, we reserved hotel rooms in the Westlake area. My wife's family generously made a shuttle available to provide transportation for all guests staying at the hotel to the venue and back so there would be no issues regarding driving before or after the festivities. My wife also wanted to plan a fun surprise and have all the groomsmen and bridesmaids travel together, then use the bus as a hang-out for the groomsmen while the bridesmaids got ready/did their last minute touch-ups at the venue. The problem really was a domino effect from an initial horrible mistake and our transportation situation went downhill from there. The bus driver who was instructed to pick up the groomsmen from one hotel ended up picking up a few families (women and children included) from that hotel instead, going to the next hotel to pick up more families, then started on its way to the venue. About 15 after we were expecting to see our driver for the groomsmen party, the mother of the bride began calling the company and they continued to say "she was 10 minutes away"... they kept saying this. Only 30 minutes after the scheduled pick-up time for the groomsmen, did the driver arrive, drop off all the guest she had accumulated at one hotel, and then proceeded to pick up the groomsmen and then the bridesmaids. She then go the directions wrong on the way to the venue and did not know where the venue was. From her actions, the main shuttle carrying all hotel-staying guests was also 30 minutes late. Finally, the company was responsible for picking up individuals from the venue to take them back to the hotel, and showed up and left 10 minutes earlier than the originally planned time for pick-up without making any notification to any wedding coordinator. This left approximately 30 guests waiting about 1.5 hours for the next shuttle, and forced the best man and several groomsmen to get an uber as the last shuttle was too full as a result of extra guests it needed to accommodate. When my wife's family called to ask why everything had gone so terribly wrong, the company stated that there was no coordinator at each location to usher people accordingly (which was never discussed before hand... and I mean really - if you're picking up "Groomsmen" dont you think woman & children should be your first clue that something is not right). The company offered a menial discount to the total bill as a means for compensation. Overall, this was really the only fiasco of our wedding, but was the most stressful part of our wedding... ultimately taking time away from both families to spend with loved ones.

Absolutely the best all around! On time, courteous and very professional. Limousine was detailed…read moreclean and smelled perfectly good, not overwhelming yet quite chic and the interior lighting and sound system you just have to experience it for yourself UNBELIEVABLE!!! Gilbert is the owner so make sure to ask for him, Great guy... Thanks again

I rented a Hummer limo for my Nana's surprise 80th birthday party. Gilbert was FABULOUS!!! He went…read moreabove & beyond to make sure we were all happy and taken care of. He even got some great photos & videos of us which was really nice. It was a super smooth ride; stocked with ice, water, and sodas. The sound system was real good too (plug your phone in and play your own music). There were 11 of us (some heavy set) and we had plenty of room. Could have fit a few more people if we wanted to. I would definitely recommend his services for any event. Awesome experience all the way around!

Last min booked for my daughter and James went above and beyond to make it special . Decorated in…read morepink just for her last min and she loved it . Helpful , accommodating and highly recommend .

We used their service for a party bus to celebrate my wife's birthday out with friends. James went…read moreabove and beyond to help make our evening perfect! We will definitely be using them again.

Recently me and a couple of friends wanted to rent a small night club so we could get our private…read moreparty on and I ran across this ad for Rainbow Bus. I saw a few snap shots of the bus and thought it would be different. How right I was! The bus accommodated me and 12 friends. We took a party beach tour where they took us too all the beaches on the coast! It was great feeling the breeze along with my Marguerita's and ..... I never thought about a party bus before but man this is the WAY to go! Private, tinted windows, great music and wet bar. They even run music videos! I love these guys!

The Rainbow party bus was so much fun and worked perfect for our group of 13. We celebrated my…read moreboyfriend's 40th bday with friends and I didn't want anyone to drive. Kali was incredible with her professionalism, while also being very flexible & accommodating with our change of plans, wild escapades & crazy group! I recommend this party bus over others not only because of Kali, but also the great pricing!! Thanks again, Kali

We take the Corporate Coach Charter bus from the Gardena Transit Center to Yaamava' Casino in…read moreHighland. The drivers are friendly, skilled, very knowledgeable and are great at communicating the rules at the start of the trip. We always feel safe during our trip and have no issues with the trip. A little advice for the company. When there is a free giveaway at Yaamava' there is only enough seats for people at the Gardena Transit Center, the riders at Bellflower and Cerritos are not picked up due to the lack of seats. This has happened at least 5 times in the last few months. Perhaps Cerritos could be picked up by the Fullerton/Orange County bus, or eliminate Cerritos and direct them to Fullerton or another location. Bellflower could be added to Long Beach if room allows. Thank you for providing this transportation service to the casino!!!

We had a great day trip for our group today from Ventura County to Pasadena. Our driver was Jesus…read more(JD) -he was professional and very competent - we were in good hands and the bus was very clean and comfortable! Thank you!

Was such an easy and amazing experience with Black Crystal! From start to finish me and my kids had…read morea blast. Definitely recommend this service.

Highly recommend if you're an anxious parent when it comes to using car seats that aren't yours for…read moreyour littles on vacation! I found BCT Limo from a recommendation in a Facebook group and I am so glad I did. We never travel without our kids car seats, but when I spoke with Samer during booking he assured me that not only does he use top of the line seats, but he sanitizes them and replaces them frequently, and has back up covers on hand if anything happens. He was very accommodating when I requested specific seats as we still have our 5.5yo rear facing at home in the exact seat he offered and our other 2 are on the cusp for weight limits rear facing in one of the seats he had. Samer was always on time and had excellent communication before and during our trip. The vehicle was immaculate, waters were available upon pick ups, he even offered to take us to target if we had an order to pick up, and he gave us tips and advice for our Disney vacation! What my kids enjoyed the most was the little keychains he gave them as a welcome surprise! You can tell he loves what he does and takes pride in providing an excellent service! We will absolutely use BCT Limos whenever we go back to the area and will now have a high recommendation for anyone that asks. Thank you for helping make our trip easy, Samer!