I found him! That guy, Keith, from a different store left and now he's here at Autozone!!! Went in…read morelooking for brakes and his smiling face was happy to greet me. Helped me find all that I needed and even some I forgot about to get the job done right. Everyone in the store seemed in a decent mood and greeted me warmly. Will definitely be back!!!

Good things that I know of 1st hand that AutoZone employees have done…read more 1. Military retiree (Scott) on way to Wheatland Wy from Virginia. Diesel truck 2 bad batteries called the store Saturday night about 10 minutes until store closed, said he was about 20 minutes out and needed batteries. Customer informed store closed at 10 and they were going thru shut-down procedures and cash registers wouldn't be avail, however if could pay with card they could do transaction. Took customers order over phone. Store was closed, he arrived at 1020, Scott helped employees install his batteries. 2. New Yrs 2019 Family returning to Kansas from Montana, Chevy Suburban, Waterpump went out. Customer ordered parts on-line. Assisted customer in store swap-out fan blade assy, they couldn't get it off installed new blade assy. They bought 4 gallons of 50/50 mix antifreeze $70 sum bux plus tax. Customer informed let's see if we can find an empty gallon container, they inquired why. Customer informed we're here to try to save you money also. We found an empty container, refunded customer the money and recharged him for the straight anti-freeze, made their own 50/50 mix of antifreeze, saved customer about $40 bux. 3. Dec 2019 Customer had bad thermostat, purchased parts but not really sure how to change out parts. Employee changed thermostat for customer in about 15 minutes 4. Dec 2019 Customer purchased wiper blades and headlight bulb at another business, they couldn't install them, came into store told us they bought elsewhere but asked if we would install them. Customers parts installed.

I have to highly, highly, commend the employees at Car quest Auto Parts.My son and I went in there…read morelast December to get a part for my 2004 Chevy Trailblazer. After we were home awhile, my son looked at a video about the work that would need to use that part for, then he told me "Mom, that part isn't going to work," and he continued to explain why. The part was unopened and I kept the receipt. I can't remember why it took me so long to return, I'm never like that, (we live in Burns) so about a month ago I took back. They opened the box and said "absolutely." I almost fell over. I also with the return money bought new wipers and the dear young man asked me if I would like him to put them on. I said, " can you please?" He again said yes. And he did, it probably took him MAYBE 5, 6 minutes!!!! I will go back there always when I need something for my car. I did Customer Service for OVER 30 yrs B4 I retired. So I'm VERY aware of it WHERE ever I go, it's very obvious to me these young men LIKE their job VERY much. I would tell you to there FIRST. I HIGHLY recommend them...

From the owner: Carquest is a locally owned and operated auto parts store that has been serving our hometown for…read moreyears. We stack decades of hands-on experience like playing cards to get our customers the right answer, the right part, right now because in our business real answers from real people are crucial. Carquest customers always get a quality, local parts experience while also being backed by Advance Auto Parts and the largest parts distribution network in the industry. But we're not accountable to a corporate spreadsheet like our big-box competitors. We answer to the legacy of family businesses and to the towns and neighborhoods we grew up in. From the repair shop to the Little League field, we're here, and we're committed to you.

Greg was awesome! I went to get a new battery on my lunch break. He gave great recommendations and…read moregot me in and out quickly. The battery had to be installed by a professional. He recommended Brakes Plus next door to install it. They were also very quick and super friendly. Would recommend both of these places!

Best advance auto crew in the country hands down. You'd be stupid to go anywhere else.read more

Some of the greatest guys to work with. They are very friendly and customer oriented. They love the…read moremilitary and making sure things are right. The parts are better and hold up. This store specifically has a bunch of great people to talk to. They know their stuff.

I wish I didn't have to give them even one star but oh well. The guys in here are simply rude and…read morelazy. We went in because our napa brand started broke three months after we got it. Napa products are covered by warranty. These guys refused to replace it or be of any help. So instead of getting it (rightfully) replaced 5 minutes from our house, we had to drive down to Wellington. And guess what happened there? We were in and out in less than 5 minutes with a brand new starter. Don't waste your time with these guys. They just don't care.

Came in to get wiper blades and an oil change. Keith was amazing and found everything that I needed…read morevery very quickly and without any problems. Kathy served me at the register and was extremely sweet with a smile. Kim was very knowledgeable and was helping Keith with everything that was needed. This crew was amazing! I'd also like to know, right before I was served the customer before me was searching for a very difficult to find part. Keith found the part and even though they didn't have it Keith sent him with all the information to obtain it.

I was attempting to use your same day delivery with a store in Cheyenne Wy and it had ben over 2…read moredays and had not received the order. I called and they stated that the order was still setting there and it was not their issue but Door Dash issue as they did not pick it up? When a company offers a service does the company not honor and be held accountable that the service is met? Apparently not the Del Range store as the guy there stated that they only process the order and its another company's responsibility to deliver it and not Advanced auto? I would think that they would be concerned about the integrity of the store, but apparently not! Don't think they know what customer service is. I canceled the order and will go to O'Reily's to get my future auto needs.

When it comes to honesty and affordability- this is the best place I've found in Cheyenne. I'm a…read moresingle mom and my car was having a weird issue. I took it to 4 places in town each telling me it was something different or recommending a certain service that would be needed. Long story short I ended up here. Communication is no bs- no fluff- no sales pitch. I appreciate that. It was refreshing to have someone talk to me about what was happening with my vehicle without feeling like I had to weed through intentions and sales. Maybe not the best social skills when it comes to customer service but I'd rather have an honest and knowledgeable repairman that tells me like it is any day of the week. I recommend and will always go back.

Drive to Ft. Collins. Or go anywhere but here. Everyone was rude from the get go over the phone…read more And BEWARE if you're military and ask for a discount; you have to ask AHEAD of time for them to honor it. My wife's truck had a bunch of lights on on the dashboard. We called and spoke to Tom who wanted to know exactly which lights were on. Since we had the truck at another shop and weren't looking at it, we didn't know off the top of our head all of them that were on and he was annoyed and snappy with her. When we went in to pay, we asked for a military discount. The person at the counter told us that they have a military discount, but we would have had to inform them of it before they wrote the invoice. I asked them to rewrite the invoice so that we could get the discount and they refused to do so. Way to respect military personnel...