Worst service you can imagine. They lie right to your face. Kid behind the counter said 10 mins, andI even gave him a second chance and said 10 mins really? not 20? It took 32 mins for 1 hot and ready bread sticks and wings. This place is just awful. read more

Hot and ready my ass.... Always have to wait but the pizzas aren't bad for five bucks. Staff is ok...

Very organized. Gets pizzas out with quick. For the price you really can't go wrong. The staff has always been very helpful and kind.

Ordered pizza online. Got an email at 6:14 saying pizza was ready. Shows up to the store, it's 7:04 and still no pizza. Cashier returned money and told me to leave without pizza. Waited for them to make me my pizza. NEVER GOING HERE AGAIN!!! WORST SERVICE EVER!!!!! You Only got one star because it made me. read more

I wish there was a 0 Star rating, we waited 40 mins for 2 cheesy breads and 2 pizzas. Then when I told them I was waiting for 40 minutes the manager proceeds to walk to the back and start bad mouthing me to the other workers, I could Hear it clear as day in the front. Everyone in the restaurant wanted their money back. At least the manager apologized. read more

Great choice if you want to wait 40 minutes for a hot and ready pizza. Horrible service, staff was incredible unhelpful, won't be returning.

The service is horrible, the wait time is always 20 minutes or more. They are very unorganized no one seems to know whats going on. Several people were asking for their money back cause they had been waiting for upwards of 20 minutes. I decided to leave and go down the street pay more but get better service. Won't be going back to this store!!! read more

This Pizza is the CHEAPEST way to shut your hungry kids up. At $5 a pie...you can easily feed three kids under nine. Voted the worst-tasting Pizza by all the major food testers - LC is the king of everything lacking...in today's diet. Don't touch their lethal, Trans Fat-laden breadsticks either. They sell food this cheap simply because it costs them only $1.99 to make each pie. The insipid sauce is nothing but Tomato Puree, water and Catnip. The greasy, tasteless Pepperoni comes from whatever Mexican sausage factory who can process meat the fastest. The rest of the savings lies in the underpaid help used to make it all, from scratch. Even their rubbery cheese is not 100% Mozzarella - it's actually 50% Muenster cheese....clearly, the most expensive part of the entire Pizza! read more

We came in at 520 on a Thursday afternoon and we order one dip dish pizza one ready to go pepperoni and garlic bread and we waited for 30 minutes and the manager was super rude . She had no idea what was going on they were understaffed it was just not a good experience read more

VERY frustrating experience! I was there this past week with my son, he ordered the pizza, paid for it, I waited outside and after 40 MINUTES... I got inside and asked my son what was taking so long, he told me that the order wasn't put in...and I asked the cashier (super young kid) how much longer, he said maybe 10 more minutes! No apologies or anything. So another person comes from the back and I see all these pizzas in the warmers already packed and ready so I asked this guy if I can have one of those pizzas and he rudely answered "NO, THERE ALREADY LABELED" and turned around and left. I figured we already waited almost an hour, my son was hungry so they gave us the pizza and left....DON'T GO THERE, they don't care, no respect and very RUDE!! read more

A few days ago I went into Little Caesars and I simply wanted a hot and ready pizza and breadsticks. I was told the wait would be 10 minutes which I didn't have a problem with, but about 45 minutes later I still didn't have my order! The lobby was full with customers waiting the same time as I did! I asked to talk to the manager and the one young lady tried to grab the manager who owned the store and said the manager did not wish to speak with me. I couldn't quite remember the managers name but they need to certainly get better management in that store. Waiting close to an hour for two simple things that should be already ready is ridiculous! Where is the other manager that use to run the store? Once I got my order the lady gave me some free wings and free dippers of my choice. Very nice lady and I appreciate her help. read more

Horrible, horrible and horrible location. I ordered through the app and arrived after the time it said it would be ready. 5:50pm and nothing. I quietly wait till 6:20 and still nothing, finally the manager says they are working on it. This is one pizza, I will never go here again. Worst experience I've had, do yourself a favor and don't go here. read more

Absolutely the worst location ever! The employees move at snails pace. No pizzas were ready, a bunch of people waiting, just unbelievably slow. Makes you wonder how this location is even open. Very poorly run store. read more

What happened to HOT & READY All Day All the Time?? NOT!! Stopped by several different times and they never have pizzas Hot & ready! TERRIBLE SERVICE!! read more

I felt I should leave a good review because I think all of the 1 stars are unnecessary. I ordered and paid online, I came in at the time it said it was ready (about 15 minutes after I placed the order) and it was ready...I didn't have to wait a long unnecessary time like these reviews are saying. I'll also add the person at the cash register was nice. Seriously this place is fine I think some people just like to complain about something. read more

Friday night we ordered one thin crust pizza and an order of breadsticks. It took 3 calls for someone to pick up the phone and then it sounded Iike the guy had the whole phone in his mouth. I didn't know what the f**k he was saying. I put in my order as best as I could. All the while my husband is telling me this location sucks and we should have made the drive to the Palm Desert location. We were told 10 minutes on the phone and when we get there wait in line and pay we were told the pizza wasn't ready. After another 15 minutes I was told they lost the order and it would take another 10 to 15 minutes. I'd already paid so we stood there and waited. The manager in the black shirt was yelling at the employees and being all around bitchy with them. Just as I walked up to get a refund they gave us the pizza. We waited a total of 50 minutes for a thin crust pizza and an order of bread sticks. That manager needs to be fired. Never again will I set foot in that location. read more

We love little Caesars pizza especially for the price and the hot and ready concept! But the hot and ready pizza is rarely hot and ready at this particular location. There is almost always a 5 to 10 minute wait. That kind of defeats the concept. read more

It was like asking for a kidney at this place. We originally went for two Box sets for $9. The register girl was in the middle of boxing one, and that was the only one they had ready. So we took that and their last pep pizza. And neither pizza was sliced! read more

No reason for any Hot & Ready signs or advertisement, never ready and lines out the door of people waiting

Horrible service. Extremely unprofessional. My order for a 5$ combo took 20 minutes! I will never come back to this location again.

do not go here!!!! our kid got food poisoning from your cookies and you messed our pizza, again, for the second time. the cookies have no experiation date, everyone had pizza and no one had cookies but him. read more

It doesn't matter how much you stress "extra mushroom" or how much they end up charging you for it...you won't get it. You'll be lucky if your whole pizza even has cheese. Feel free to call in your order, it's not like the person who takes your order will remember to give it to the cooks by the time you get off the phone. You'll still get there and wait. read more

Worst service. I was here for more than 30 mnts just waiting for 2 pizzas. Everybody was coming in and out, except me.

Waited more than 30 minutes for 2 " ready to go" pizzas. Not even Dominoes or Pizza Hut. Not coming back sucks its the closest one around.

ordered pizza at 5:25, wife went pick up at 6pm, nothing in portal and clerk had never seen email receipt before !! i have to find manager. pizza shows up 15 minutes later never going into portal. perhaps a little training is needed. i'll go to stuffed pizza next time.n read more

If you are looking for good pizza at a cheap price Little Caesars is the perfect go to place! I needed 6 large pizza's for a 1st grade party and thus had to call the order in, they were very accommodating and friendly. Angel took the order and he had everything ready for me when I got there and I have to say, great work ethic! I tried to give him a tip, basically tried to force the tip on him and he declined saying they couldn't take tips. Employees like that are rare so if the Owner happens to read this review, give this guy a bonus, he deserves it! Parking is never a problem, due to the shopping center parking lot and it is right down the street from the freeway so easy to get to. This is my 3rd time ordering from here and the order has always been right and staff always been friendly so as far as consistency goes, I have to give it a 5 star rating. Is it gourmet pizza, of course not, but if you are looking for quick and easy at an affordable price, this is definitely the place! read more

I would give them negative 0 if I could they are awful made we wait 20 minutes for breadsticks while other customer came in and got their breadsticks. Not only that the pizza where cold and skimpy and according to them there was no issue read more

Sorry guys, today's visit was a big disappointment. Who doesn't love a great pizza at a great price? And when you advertise hot and ready, well, that's even better. So I've been seeing this comercial on tv about a smokehouse pizza that looks and sounds amazing. So at dinnertime I thought I'd just walk in and buy this pizza which is advertised hot and ready right? Wrong! Not only did I have to wait 15+minutes for it, but when I got home, this was the farthest thing from what was pictured on all adertising. Not even close. It was like a cheese pizza with what I can only describe as one third or less covered in pork and bbq sauce. See I wouldn't even mind paying a little bit more, but if you're going to make a great pizza, don't skimp on the ingredients. It's just disappointing. I'm giving you two stars because your bread sticks rock. I took a picture of it and if I can figure a way of posting it I will. read more

Little Caesars Pizza - Smokehouse pizza, big disappointment. - Pizza Near Me - Palm Desert, California

Get the deep dish pizza. (with extra sauce) It is better than their standard round pizzas. I always call in and make a special order so there is no waiting. Quick and good. read more

Late with pizza, supposed to be ready when you get there( such a lie...) Has us waiting for TEN MINUTES when cashier told us 5. But, the food is the BOMB. On the other hand, customer service might needs serious work. read more

I don't care what anybody says its great when you have a big family and need something cheap. It's good for what it is. The people that work there are nice so its all good to me . read more

So let me start by saying I have been going to little Caesars ever since I was a kid. That being said after my most recent experience with this particular little Caesars, I will NEVER go there again!!! I always order a deep dish pizza with pepperoni and light sauce( because I think they overdue it on the sauce and I'm not into that) when I called them to order my pizza they said they are going to charge me extra for putting less sauce on my pizza. Sounds weird right? They have never ever done this to me before. These people have to make every pizza anyway, how hard is it to not put as much sauce on the pizza as you normally do? When I asked why he said its because I'm customizing the pizza... So let me ask, if I order a sausage and pineapple pizza is that not custom also? Every pizza is made custom to how the customer orders it. So they were going to charge me for an extra topping to put less sauce in my pizza. So I said no and instead ordered extra cheese to make the excessive sauce seem normal. I finally arrive to pick up the pizza I pay the ridiculous price And go home to eat. When I open the box all I see is pizza covered in cheese, so I figure maybe the pepperonis are under the cheese since I ordered extra cheese. I ate two pieces and never tasted any pepperoni. At this point I'm pretty pissed off. I rip the cheese off of every piece of crap that they call pizza only to find that they did not give me any pepperonis. So they rip me off for the light sauce thing, and than they don't even put pepperoni on it. WORST EXPERIENCE EVER!!! You would have to pay me to go back to that place!!!! read more

Pizzas are good and a great deal. But they are never ever hot and ready sometimes the waiting time is absolutely ridiculous

Pizza was hot after I had to wait passed the time they said it was going to be ready. The place was dead but they only put my order in the oven when I got there. this is the third time that my Oder has not been ready in the past 4-5 months. Service is horrible. read more

We may not have the best pizza or the best service. But you don't realize the economics. Our cheap prices attract more customers making us more busy than other places. Besides, a smokehouse is a special pizza and remember, "Hot and Ready is just the slogan. Our real hot n Ready's are breadsticks and pepperoni. If we don't have our pizzas ready it's because we got a rush and you barely came in on the right time. Don't just judge hastily because I would say, you try being in our shoes. read more