Great experience buying our CRV from David. He was very patient and informative and made the whole process very smooth. The whole staff was very easy to work with and No pressure at all. Would do business with again! read more

I've been trying to book a simple service appointment for 4 days straight and can't. I've tried using their website but the automated system doesn't work.. I tried the website's live chat but they're unable to book the appointment for me. The live chat rep sent a message to the service center asking them to contact me. They did not call. I've tried calling the service department repeatedly, during business hours and it goes straight to voicemail.. I left a voicemail but they don't return my call.. No one even answers the sales phone number. I've been trying to book an appointment for 4 days and finally gave up. It shouldn't be this hard. Then I went to Dublin's Honda site, used their automated system, and was able to instantly book a service appointment for the next day. Livermore Honda is worthless. read more

Fantastic buying experience with George Pan. Can't say enough about George. Absolutely no haggling, no pressure,price quoted was extremely fair and was the price paid. There are no hidden surprises. Earned a car customer for future purchases. Will not be disappointed if shopping for a Honda. read more

To all who are considering doing business at a LAPIS dealership (be it Porsche, Audi, Land Rover, Honda, Ferrari or Mercedes-Benz). Here is my experience...and it's not a good one. I had sought out a particular vehicle and finally found one of interest; the problem was, it was over 500 miles away in Southern California (I live in Northern California). However, even if the vehicle was in the area, I would still need to perform some type of due diligence, in order to assure I was purchasing a sound/functional vehicle. That said, I found a Lapis Dealership only 20 minutes away from where the vehicle resided and made an appointment for a Pre-Purchase Inspection (cost $740). Days later, I was contacted by the service manager and told the vehicle was in good condition, although it still needed some suspension work and to replace a few leaking seals. With this endorsement in hand, I purchased the vehicle and had it shipped to Northern California. Upon arrival, I immediately noticed the following: * No AC * No headlights * Windshield wipers inoperable * Antenna won't retract * Parking brake won't hold * Tachometer won't go above 2,000 * Windows require manual intervention to operate * Each door lock is keyed differently and neither works with the keys * Erratic Idle/RPM * Rear shocks leaking * Fuel leaks * Oil leaking from bell housing/main seal For those of you not familiar with cars, most of these items (some safety-related) would have been easy to identify by either pushing some buttons in the driver's compartment or readily visible with the vehicle up on a car lift). THE TOTAL COST OF RECTIFYING THESE ISSUES HAS RESULTED IN A REPAIR BILL EXCEEDING $30,000! Of course, I was less than pleased and contacted the dealership. While they were willing to refund my $740, they were totally unwilling to accept any responsibility for their obvious mechanical oversights...essentially just patting me on the head and hoping I would just go away! Well, $30,000 is a huge chunk of change and I wasn't willing to go away quietly. I contacted the Customer Care Manager and Customer Service Department for the car manufacturer and both told me the COO of LAPIS/Mark Venti would be my main contact for resolving this issue. However, after numerous attempts to contact Mr Venti to resolve this issue, my communiques (email, as well as certified mail) have fallen on deaf ears - NO RESPONSE WHATSOEVER. While it took every fiber of my being while writing this, I have refrained from utilizing 4-letter expletives to portray my displeasure, although a $30,000+ bill to cover their mistakes is pretty close to a living hell. In short, BEWARE the LAPIS Dealership Group does not have your back! I would highly recommend you seek out alternatives to a LAPIS Dealership! read more

I've helped my parents and younger brother purchase cars from various dealerships, but none compare to the experience I had at Livermore Honda. It was by far the best dealership experience I've ever had! Ask for David Modic -- he was incredibly informative, patient, and respectful throughout the entire process. As a first-time car buyer, I did my homework and test drove multiple vehicles at different places. David stood out for his honesty and expertise. He never pushed me to add unnecessary features or upgrades I didn't want. I also shared a previous bad experience we had at another dealership, and David was refreshingly straightforward and transparent. If you're looking for a smooth, pressure-free car buying experience, I highly recommend Livermore Honda and working with David Modic. Thank you to Frank, David, and Xander! Awesome team! read more

Livermore Honda - New family SUV - Car Dealers Near Me - Livermore, California

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Typoed my virtual office address and didn't receive the dmv paperwork, drove back there and they messed up my address again, this time my residential address, theyre incompetent and now Mike won't call me back to help. Its been over 2 weeks now no response, I've been trying to get this fixed. SV VEHICLE SOLUTIONS LLC read more

Recently worked with Sales Consultant David Modic and it was a pleasure. He made the process very straight forward and was able to work out a deal and purchase my new Honda Civic ST. Really appreciate his help and advice. If you want a good experience at Livermore Honda, couldn't recommend David enough. read more

Just had the best experience at Honda. Our main guy was Justin Winn! He was so great showing us the cars and fighting for a price that met our needs. And the sales team as a whole were great and made it a smooth and easy process. Couldn't recommend this team enough! read more

Livermore Honda - Car Dealers Near Me - Livermore, California

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Horrible experience. Horrible sales manager Frank!! Horrible service and horrible attitude!! Lots of mistakes in their paperwork and overcharge. Be very very careful if you buy a car here. Went to buy the used odyssey. Have been working on the details and numbers with another sales guy Yama and the finance manager who have been very nice and patient. 1. Extremely bad attitude. When I tried to negotiate down even $40, Frank was yelling and screaming 'Not even a penny!!' in the whole showroom. Everybody heard that. This was super rude. Can't believe a dealer treated a customer with such attitude!! 2. Lots of critical mistakes in their contract. When we worked on the paperwork, terrible mistakes happened three times. Basically nothing was correct in their paperwork. #1. He put in wrong address in the contract even I provided correct address. We had to reprint everything and redid everything. #2. After that he put wrong sales date in the contract. And we had to go over again everything. 3. Overcharge After I went back home I found he put zero down payment in the contract even though I paid $2k down payment. I didn't check it very carefully while at their dealership because I trusted they have been doing this for years. And Frank was extremely impatient and wanna us to finish quickly and leave. So we didn't have much time to check. So the monthly payment was $50 more because of their mistake. And they could over charge me over $3k over the payment period!!! Then I had to drive one hour and go back to their dealership the next day and redid all paperwork again for the third time!!! Bought cars at different dealership in the Bay Area. Never met such rude sales manger. Never met any dealer who had so many mistakes in the sales contract. Very super careful if you get a car there because you could lose thousands of dollars there. And they could even humiliate you. read more

I was so happy with the end result buying my 2025 Honda Civic from David. From the moment we parked David was there ready to greet us. Answered all the questions we needed, tried his hardest to get us into a car that we wanted. In all honesty we have shopped around at other dealers for the right price. But ultimately David at Livermore Honda got us the best price in all the Bay Area. Would definitely recommend working with David for your next car! All friends and family looking for a car, I would definitely send them over to Livermore Honda to look for David. read more

I wanted to take a moment to recognize the outstanding service I recently received at Livermore Honda's service department, specifically from Service Writer Daniel and Shop Foreman Tony. I brought in my wife's new Honda Passport due to some glitchy software issues and, more concerningly, a safety-related incident where the SUV completely shut down while backing out of our driveway. Daniel and Tony took my concerns seriously from the start. They listened carefully, didn't dismiss the issue, and immediately began working with Honda to get to the bottom of it. It's reassuring to know that the service team is not only competent but also genuinely concerned about customer safety. On a separate visit--completely unannounced--I dropped by to ask for help with unpairing my Android phone. Nena, a service writer, had offered to see what she could do to help until Tony was available. Then, despite clearly having a full plate, Tony personally took the time to walk me through the process step by step. That kind of customer support is rare these days and very much appreciated. To top it off, one of the other service writers (Omied), overheard our discussion and offered insight into why my Android phone was automatically pairing to the SUV without me initiating it. Omied explained that it's a known behavior in some Honda vehicles until a software update resolves it. His explanation was helpful, practical, and gave me a much better understanding of what to expect moving forward. Kudos to Daniel, Tony, and the rest of the team at Livermore Honda. Their professionalism, patience, and willingness to go the extra mile really stood out. I left feeling confident that both my concerns and my time were respected--something you can't always say about a service visit. read more

Yelp says what could improve? Do yourself a favor and don't take your car here for service. We came for some simple service under our Honda service agreement and got turned away for their fear that Honda wouldn't reimburse them. Luckily a trip to another dealership was different. They scratched their heads and said they weren't aware of any such reimbursement limitation. So I called Honda of America and they told me the same thing; that they weren't aware of that limitation. I'm grateful for the interaction because I'm wise enough to see a terrible organization once and know never to come back again. Thanks Livermore Honda hope to see you again NEVER. read more

We recently explored our options for a new car and worked with David Modic at Livermore Honda. While we ultimately chose to keep our current vehicle and did not make a purchase anywhere, I still wanted to share how positive our experience was. From the start, David was great to work with. He was communicative, checked in a few times as we went through the decision process, and always made it clear that he was there to help, not to push us into anything. That kind of low pressure approach is rare in car shopping and it made a big difference. The other Yelp reviews mentioning this were absolutely right. It felt like he truly listened to what mattered to us and respected our pace. Even though we did not buy a car, we walked away with a very good impression of both David and Livermore Honda. The whole experience felt straightforward and honest, which is exactly what you want when you are trying to make a big decision. If you are looking for a dealership that treats you well and a salesperson who is friendly, patient, and real, I would absolutely recommend reaching out to David. We appreciated the experience and would not hesitate to come back when we are ready to buy. read more

George Pan and Rachel were fantastic to work with at Livermore Honda and made the experience a seamless one from start to finish. This is my second Honda, but it was my first time going to a dealership. As someone new to it, they made me feel comfortable and walked me through it all in detail without making me feel pressured. George was especially knowledgable about the products, specs and features of the model that I was interested in, and was so helpful with navigating the process. I highly recommend Livermore Honda if you're car shopping! It is a pleasure to work with their efficient and friendly team. read more

Livermore Honda - Car Dealers Near Me - Livermore, California

Sabrina one of the sales associate she was wonderful, she was polite and nice and answered all my questions that I needed to know read more

Livermore Honda - I would like to thank Sabtina for the wonderful job she did for helping me purchase my new 2010 Hyunda Genesis - Car Dealers Near Me - Livermore, California

I would like to thank George and Rachel for getting us a good deal on our new CRV. Through out the whole process we did not feel like if we were getting ripped off. Thank you! read more

The service advisor Omaid was professional and courteous . We will always use this Honda Dealership for our future service needs.

Auggie was my salesperson. I reached out over the internet to get quotes. Auggie contacted me and asked what I was looking for and my timeframe. Auggie received that information and contacted me when a vehicle that met my requirements for price, features, and color was available. In addition, he sent me paperwork so I could put a deposit to hold the vehicle until I was able to get to the dealer. Net result is I was able to get the vehicle I wanted, and was not pressured to overpay, or accept anything less or another vehicle. Auggie listened to my wants and honestly explained the pricing policy and what I should expect, whether I bought the vehicle from him or went to another dealership. read more

Qadeer Nabi Is a ROCK STAR! I bought a 2025 Civic Si and also a used 2013 Civic LX and made my purchase journey an enjoyable one. Very professional, friendly and made me feel more like family instead of a customer. If you're in the market for a used new car, come see him and anyone in the Livermore Honda family at this dealership. If you want your car serviced here you will get extraordinary service from Nena Ames-Morales and Kassidy Streeter. read more

Our sales consultant Qadeer Nabi was the best! He did not make us feel pressured into buying a car but was very knowledgeable and helpful. He was very calm and patient with us and gave us a great experience! Thank you Qadeer!!!!!! 10/10 Recommend buying with the help of Qadeer Nabi. read more

Livermore Honda - Qadeer Nabi - Car Dealers Near Me - Livermore, California

We live in Santa Cruz and purchased our 2025 Honda just over six months ago from Livermore Honda. Thinking that we could have free dealer service after six months and over six thousand miles, we drove all the way there only to find out that it was premature because a yellow time-for-service light had yet to appear on the dash. The manager made an exception for us. It made our day, and we love our car. read more

Service department is dreadful. Never returns calls. I was even promised the service manager would return my calls and he never did. They misdiagnosed the problem and ended up charging me for a new battery that I didn't need. On the second visit for the same problem, they finally figured out it was the starter. DO NOT GO THERE FOR SERVICE!!! read more

Purchased a Honda CRV Hybrid Sport. Our salesman Qadeer Nabi was terrific. We are an older couple and appreciate the time he took to listen to us and provided the information we needed to make our decision. He made us feel welcomed and like family. I love the car and would recommend Qadeer as a salesman! Shirley read more

We've been shopping for a new car in the Bay Area for weeks, and contacted all Honda dealerships from South Bay to North Bay. We tried to negotiate the price, and we were laughed at by their salespersons. Until we found Livermore Honda, David Modic is the man you need. He's patient, polite and honest. We got our 2025 CR-V Sport Touring from him. Very happy with his service and help. Don't need to search for another Honda dealership in the Bay Area. Livermore is the one. Call them today. read more

Livermore Honda - Car Dealers Near Me - Livermore, California

Unfortunately, I have to change my review. I was so excited when I purchased this vehicle because I had great customer service at the time of purchase. After the first week, I noticed that my vehicle was having problems and the service team "made repairs". Consistently I've been back into the Honda maintenance shop due to many problems that were not disclosed at the time of the purchase. I've had this vehicle 5 months and drive in town locally, now they want to charge up to $3k for a repair they didn't catch on my last oil change. Unfortunately I believe I was sold a lemon and now management is dodging my calls. Beware. I am hoping they make it right and I can once again update my review with an updated experience. read more

Auggie is the best!!! He takes the time to make sure that all of your needs are met during your purchase and double checks to make sure that you are completely satisfied with your purchase. He goes above and beyond when answering questions and most importantly, he follows up with you to see if all is ok and to see if he 100% met your needs. Auggie is very sincere in his approach to help you and truly cares about giving you the best purchase experience. Thanks Again Auggie!!!! read more

I've taken my car here many times always charging the most but the past two times I've had to get my serviced and i don't know what they do inside but my car still had the same problem when I got it back so much for a dealership when the techs are so fucking ass ur better off going to a different shop read more

Yama is really really nice and very knowledgeable . Frank is also very helpful with explaining about the financing issues

Worked with George Pan. Made the experience very good and easy. Walked us through car set up and questions as this was our first electric vehicle. Even followed up next day. read more

I would like to offer my thanks to both George and Zamir for helping me with my purchase on a new Civic. They worked to obtain the best deal for me and my family and I couldn't be any happier. The experience from start to finish was extremely efficient and as expected. I highly recommend Livermore Honda. Thanks again guys! read more

We were looking for a new car for my boyfriend, and after the cold shoulder experience with the Tracy Honda, the Livermore Honda was a breath of fresh air. Immediately upon arriving on the lot, Michael Hyczar helped us through the process. He was kind, honest, answered all our questions and gave us a competitive price. He walked us through all the new features of the new car, and we left Livermore Honda satisfied and with a new car. We would highly recommend Michael for his quality service and we're coming back with my parents for another!! read more

First, I want to start by saying Nabi is the best, he's very honest and works hard for his clients! We purchased our CRV through Nabi after trying several other locations. Nabi made our choice easy on who to trust. He worked out an amazing deal for us and changed us from a Subaru family to a Honda family! If you want someone who gets straight to the point (a good deal) go see Nabi. He made us feel heard and like family! We will be back with future vehicle purchases! Thanks Nabi! read more

George pan was great to work with. As soon as I got there he warmly greeted me and helped me the best way he could. He has a great personality and got me a great deal! Highly recommend. Thank you George! read more

Qadeer & Rachel were amazing. I've been in the market for a used car for over 2 months, went to countless numbers of dealerships and they treated me right. The Sales Manager was very friendly and everyone seemed like they wanted to work with me & not against me, which earned my business. Go see my friend Qadeer Nabi if you need a new vehicle & Rachel will take care of the finances. Both of them are extremely friendly & personable. I appreciate the experience you all gave me, thank you. read more

worst place to go for service! To reset a TPMS light will cost $220 when other honda dealerships are doing it for free read more

George Pan was gave us great customer service in helping us get our CRV Touring Hybrid. No pressure, answered all our questions and explained all the features of the vehicle. Very satisfied with our purchase. Our third Honda. Keep up the good work George. read more

David Modic is a terrific salesman who sold my family a Honda Civic Hatchback!! He went above and beyond to help us negotiate a good price for the car and you can tell he does everything he can do to help you out. He's easy to talk to and fun to chat with during the test drive. read more

My wife and I went to buy a Honda Accord on Dec 22, 2024, the car is great but we both feel they pull one over us. I specifically told the sales person several times that we did not want the extended warranty, we'll when we went in the finance office I was distracted with trying to get auto insurance, I was on the phone at least an hour and the finance lady kept talking, my wife don't know anything about cars and contracts, I trusted the sales person and the finance lady that it would not be included in the price, but I was wrong, she put it in the sales contract, I was very upset and was not a happy customer. I talked to the sales manager and the finance lady they not going to do nothing to correct this, so I reccomend that no one buy a car at Livermore Honda, STAY AWAY!!! read more

Worst customer service I've experienced at a dealership.The employees are unhelpful, never get back to you, and they simply don't do their jobs. Buying the car was a breeze but getting help from them after was literally impossible. I spent 6 months trying to fix an issue and got no where .This place is not trustworthy and is unorganized, I would avoid purchasing a vehicle here at all costs . read more

Leased a new car few mins back. Sabrina Noguez is very nice and good . no hurry , patient enough. Total lease Transaction took 2.5 hrs. Sabrina stayed and showed controls as I am new to Honda so I'm going back . read more