Absolutely the worst manager in Autozone history works here. Bought a brand new battery in February…read more2025. Here we are March 9,2025 with a dead battery. I brought the dead battery in to get it replaced under warranty and he refused to swap it out. The first manager was going to swap it (like it should have been) but then this guy (the only one without a name tag) came over and belittled the employee right in front of everyone there. He then went through this whole thing on how he has to charge it. The other guy knew right away that it was dead. The not nice one said to come back in a few hours and then maybe get it swapped out. I have not dealt with such a rude manager in quite a while and was really surprised by the lack of professionalism. We will never be back to this particular autozone as I believe they are one of the best auto stores out there.

I hope this review goes to the Priest Drive Tempe location- I could not seem to locate it on this…read moresite A big shout out for Customer Service!! Joseph Luis- give him a raise- excellent job with battery

Isaac was so helpful! he immediately asked us if we needed help as soon as we walked in, found the…read moreright replacement battery for us, and installed it and had us back on our way, all within 10-15 minutes! he even gave me a lesson so i could try to do it myself next time. A+ highly recommended!

5 stars. This location gets some of the most traffic in terms of customers just because of the…read morelocation the store is at. Among other things I'm sure. Has a lot of bad reviews from numb nuts who go in ask for a wrong part or aren't familiar with their vehicles enough to know what part they actually need and then go ahead and blame the store for their own lack of knowledge. This place is a gem and I'm grateful we as citizens can go to a store to be able to order parts so we can do it on our own instead of worrying about the crazy bill you'd get at a shop.

Man- I've tried so hard to make this my auto parts store but they make it very difficult to do…read morethat. It was under a different manager and was worse. The new manager is great. Very helpful, but most of the staff are not helping the store. Especially the pm/weekend staff. And the worse is the older gentleman. He only knows the word NO. He only wants to look up parts and ring them up- don't expect him to openly and freely go to help you away from the register. They really DGAF as far as I can tell. Sometimes there are three or four staff up front and other times, like today, there is no one on the floor anywhere to help me. C'mon guys-really want to make you my go to store....

I came in to get a radiator for my truck 7/31/25 at around 3 pm and Evelyn helped me she was all…read moresmiles and very helpful. Thank you again Evelyn for all the help !

I do not recommend this location. When I visited the Broadway AutoZone in Tempe on the evening of…read moreMonday, the 15th, I was made to feel unsafe due to information shared by employees. Both an employee and the store manager shared details about a recent incident in which someone pulled a gun on them in the parking lot and attempted to rob them. Hearing this information directly from staff while shopping was extremely uncomfortable and unprofessional, and it raised serious concerns about customer safety at this location. As a result of this incident, both the employee and the manager refused to assist me with a simple headlight installation. I have been a loyal customer for over six years, and AutoZone locations have consistently helped me with this service, as my vehicle is very easy to work on. I then drove to the AutoZone on McClintock the same night, where I was assisted immediately and treated professionally. I was in and out in under five minutes. The contrast between these two locations was significant. Sharing sensitive details of violent incidents with customers and refusing assistance as a result reflects poor training and management at the Broadway location. I hope this is reviewed by corporate.

Angel went above and beyond where other employees don't. Not only did he help find the exact part…read morenumber I needed, but he also ensured it was installed properly. He even took an extra minute to walk out with me to check that the gas lid closed securely, going beyond his required duties. This kind of service creates memorable experiences that keep customers coming back. It's the small, thoughtful actions like these that drive sales and build loyal clients who happily share their positive experiences. I'll definitely return because of the service that Angel delivered on.

Great location very clean and well maintained. Augustin was very helpful, fast, and efficient…read more Really appreciated the excellent service!

We came here with a dead battery after breakfast. Hector was very friendly and assertive. He was…read morevery knowledgeable about everything. Got us in and out in no time at all. Thank you again, Hector, for making it such a positive experience

easily a top yard in this state. my only complaint is it usually takes a couple days (like the…read moreother reputable places) Michael is really good over there and his favorite food is cheez-its

He is a con artist paid $34000 for twin turbo 427 took 4 years and after numerous calls telling him…read moreI want my money back he tried to keep everything the engine he gave me was not the one I bought $20000 for engine $13000 for turbos all I got was a long block he is a punk nobody should do any business with this guy you have to be buzzed into his shop now I know why too many bad deals look him up before and you won't do business at all with this guy

Juve's it's amazing! 2018 Jeep Compass, engine blew. I didn't know what to do or who to take it to,…read moreJuves was highly recommended. Once they got my car, I was updated continuously. They had it less than a week and it runs better than it ever has. I will never go anywhere else and will refer my friends. Honest, sympathetic, easy to communicate and worked with my warranty! Customer for life!

Absolutely grateful to have been recommended this auto mechanic! Maria is kind and pleasant to work…read morewith and Juve did an amazing job addressing all the issues I brought my vehicle in for. Can't say enough great things about their service. I will be recommending my family to this place. Thank you! Lynn T.

Customer service. I went in to get a coolant hose. Showed the guy a picture and asked if he maybe…read moreknew what the piece was . But he then proceeded to tell me to take the hose off my car so I can bring it in. Note , I had just stopped driving so my coolant would be hot to touch. I'm not a mechanic , so I have questions and would appreciate help. Not because I'm lazy. The guy then started having a conversation with another customer and rambled on about how people are so lazy these days and expect them to do everything for them. I took myself to oreilly auto parts and was way more satisfied with their customer service. I normally don't write reviews , but this was just awful and rude customer service.

Needed to replace my front right blinker. The gentleman at the front was able to locate the part…read morewith ease, and in less than 10 minutes I was out the door and back on the road. Very fast service was appreciated.

Love my local Autozone here on Ray Rd. And McClintock. You may ask yourself, what makes this…read moreautozone particularly different from any of the other locations? Why is this one so special and better than the rest? Well, let me tell you. The customer service here is exceptional. And the attention to detail is beyond super. They really take the time to help you, determine what the problem is, and take all the necessary steps to relieve that problem or issue. They truly tackled the problems head on. For example, Fernando was amazing. He went above and beyond what was required of him. I would like to write his service five out of five for helping my elderly mother, replace her headlamp bulb. Amazing guy. They might not have all of the tools or specific parts that you need to fix your vehicle in stock at any given moment. But they are willing to help direct you in the right direction, and they have a can-do attitude which to me is everything. On a sidenote, it's quite interesting how that right across the street is an O'Reilly auto parts store. I'm sure there's a huge rivalry from street to street. No hate against them, I especially love their jingle. Oh ohh ohh, O'Reilly (ohh'Reilly) auto parts. Yow! But I'm gonna have to give it to the get in the zone, AutoZone. Some of you are older than the age of 40 people know what I'm talking about.. And thanks for reading my review.

Cant say enough good things about this store. My elderly mother in law was disoriented, lost and…read morehad driving around the Chandler area for hours She was over 31 miles from home and distraught. She stopped in to this store and the staff immediately jumped in to assist her. She was comforted by staff and given a chair to wait for us to come get her! She told us that they constantly checked on her and her well being. Thank you Grayson and the other staff from the bottom of our hearts for the kindness showed to her and our family!

I went here for a new battery. While it was installed they broke something and it cost me another…read more$200.00 to repair at Yota pro! If you have a Toyota or Lexus, google yota pro and don't go to double your fucking price o Riley's auto parts.

I went to O'Reilly's today to have my battery checked on my car. First, he could not figure out how…read moreto open the hood. So when I showed him how to open it, he brought out the battery checker. Put on the battery cables and says nope your battery's fine. He didn't show me anything saying it was fine or offer or anything else. So I left and thought I really don't think he knew what he was doing so I went over to AutoZone and they checked it right away. Said the battery was bad and they showed me the calculations on how the battery was almost down to zero in power. I don't think that the gentleman at O'Reilly really wanted to do any work to be honest. He mentioned that when he couldn't open the hood he said, oh I really don't like to work on other people's cars and I think to myself you're in that business.