Love my local Autozone here on Ray Rd. And McClintock. You may ask yourself, what makes this autozone particularly different from any of the other locations? Why is this one so special and better than the rest? Well, let me tell you. The customer service here is exceptional. And the attention to detail is beyond super. They really take the time to help you, determine what the problem is, and take all the necessary steps to relieve that problem or issue. They truly tackled the problems head on. For example, Fernando was amazing. He went above and beyond what was required of him. I would like to write his service five out of five for helping my elderly mother, replace her headlamp bulb. Amazing guy. They might not have all of the tools or specific parts that you need to fix your vehicle in stock at any given moment. But they are willing to help direct you in the right direction, and they have a can-do attitude which to me is everything. On a sidenote, it's quite interesting how that right across the street is an O'Reilly auto parts store. I'm sure there's a huge rivalry from street to street. No hate against them, I especially love their jingle. Oh ohh ohh, O'Reilly (ohh'Reilly) auto parts. Yow! But I'm gonna have to give it to the get in the zone, AutoZone. Some of you are older than the age of 40 people know what I'm talking about.. And thanks for reading my review. read more

Chenoa is literally the best. She is so knowledgeable about everything and so nice. I will come to this autozone SPECIFICALLY because of her. read more

Cant say enough good things about this store. My elderly mother in law was disoriented, lost and had driving around the Chandler area for hours She was over 31 miles from home and distraught. She stopped in to this store and the staff immediately jumped in to assist her. She was comforted by staff and given a chair to wait for us to come get her! She told us that they constantly checked on her and her well being. Thank you Grayson and the other staff from the bottom of our hearts for the kindness showed to her and our family! read more

Rayne was amazing, she went above and beyond to help me with my head lights and brake lights. I couldn't have done this without her. Beyond grateful! read more

They took what was an extremely stressful early morning in the cold and insured. I did not leave that store without everything I needed. Amazing staff read more

Chance is rude as hell Hire better associates Use manners Be polite Be helpful Finish helping someone before going to another read more

AutoZone Auto Parts - Chance - Auto Parts & Supplies Near Me - Chandler, Arizona

The only place I'll go to have my car parts purchased and have them check whenever. Somethings wrong. I can drive over there and they'll hook a computer up to it and tell me exactly what I need. I highly recommend them. read more

I Love AutoZone! They are helpful, Knowledgeable and at this place, Valerie and Lenni were supper amazing and helpful with our car battery issue. However, when we returned later in the day, we were bummed with the manager on duty, Elisha and employee Calvin did not really care to help out and everything we asked seemed to be excruciating for them, (I get it it's hot in Az but...) and hence they lost the 5the star...But Valerie came back out and helped finish the job! Because of her and Lenni, we will still keep coming back to this location! read more

My car was acting up this morning and I need to swing by AutoZone to get it checked out . I was blessed to be greeted and helped by Josh T. Great personality ,great job on showing the parts ,great job replacing . five stars somebody needs to give this man a raise !!!!what a great personality and skills are awesome thank you Josh I appreciate it !you made my day!!! read more

I normally hate going to car parts places and has my fiancé go for me, but on the one day that it decides to pour down rain in Arizona is the day one of my windshield wipers decides to go flying off, so I had to go. the associate helping me ( I didn't get her name but she had long dark brown hair), was so helpful and honest and got me out of the store in three minutes and replaced them for me. read more

Valerie Went ABOVE & BEYOND. Offered to help me change my battery and her manager offered to go pickup the battery from a different location before I got there. Incredibly impressed read more

Its sad that you HAVE to give even one star because I'm done with Autozone. I usually order suspension parts on line from Amazon or ebay because I get top NAME brands, the prices are usually much better, and my status on these sites gains me very fast shipping that has never failed me. So this time, even though the price was a little higher, I decided to order some bushings from my local autozone store at 3920 W Ray Rd. because they told me they would be in by the 17th. On the 17th they had not arrived and I was told it would be two more days. Now, because of my work schedule, I will lose an entire week, not just 2 days. The only option the store gave me was to cancel the order. Great customer service from a company that obviously could care less about their promises OR their customers. I should have known better, shame on Autozone and shame on me. UPDATE!!! I am a fair person so I am updating this review. Autozone contacted me to tell me they had my bushings so I went ahead and went to pick them up, and even though it DOES NOT REALLY make up for 2 days of unexpected down time, they made the gesture to refund my money and still give me the bushings. I will give Autozone another chance as this gesture was unexpected and appreciated. So I upped my grading to 3 stars since even if this might not have been their fault, they took it on as their problem and did what they could to try and make me happy and I thank them for that. read more

Huge shout out to Valerie and Hunter. I was stranded in the parking lot of Autozone and they went above and beyond to help me with my vehicle and find the exact part I needed. I don't know what I would've done without Valerie's help and exceptional customer service. read more

Rene did a great job he saved me money and eased my stresses with great customer service thanks AutoZone

Rene was super nice and helped me when I had no clue what I was looking for! he even installed my new break light for me. Great service and all within 10 minutes read more

Had a quick run in to my local Autozone today- a new car requires a new sunshade! This place was very well organized (and I must admit I'm not a frequent car parts shopper). Found what I needed in less then 2 mins and boom I was done. Gentleman checking me out was super nice and I was on my way! read more

AutoZone Auto Parts - Auto Parts & Supplies Near Me - Chandler, Arizona

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Came in to get a replacement battery for my son's car Josh greeted us upon entering and asked how he could help us. He proceeded to find the options available and assisted in installing the battery. He did it promptly, courteously. I usually don't go to Auto Zone as I have had bad experiences at other locations. I will return to this one and recommend it to anyone needing automotive products or assistance. Thanks Josh. read more

Jacob and Anthony were awesome. I had done some research on YouTube and Jacob picked up where YouTube left off. Would have never gotten the parts needed without their help. Definitely one of the best experiences I've ever had at an AutoZone. read more

We have gotten many new car batteries from this location. We live a half a mile from this location and today's visit was especially impressive! Kyle was very friendly and helpful and apologized for taking so long to replace my car battery. It made me laugh because I felt like he did it instantly and I barely had to wait at all. He was very professional and seemed to genuinely care about his job and taking care of the customer. Thank you Kyle! I appreciate you! read more

Car batteries apparently have shorter lives in Arizona than other places or so I've been told. Maybe something to do with needing to blast the AC about 6-8 months outta the year, or maybe just due to the hellfire heat in general. *shrugs in Canadian* Have done car battery changes here over the years and have always had quick and friendly service from this Autozone. Always been in and out and on my way under 20 minutes! Glad to have them nearby. read more

The people here are amazing. My battery had died. I got my car started and Kyle checked it. The battery was a year old. He replaced it at no cost. Don't ever go to O'Rielly they are the worst. Go see these guys instead. Professional, honest and that actually care. Well done gentlemen from start to finish. read more

THANK YOU to kyle w for helping me get a new battery & installing it for me. he helped me right away and was so kind and helpful and explained everything he was doing so i understood. (i'm clueless with car stuff). the world needs more kyles! rockstar employee. thank you! read more

Amazing service. One of their employees helped me with my problem from start to finish and did an amazing job. These guys care about their customers and their vehicles. They even helped me find a cheaper part for my problem that what was recommended. Very satisfied and will only be going back to this AutoZone. read more

Terrible service. Went in to get my truck looked at and the kid who was helping me didn't have a clue to what was going on. Wasted 45 min of my day in 120 degree weather. Would not recommend service from any of the people, they are extremely rude and don't care about anything. Luckily on the other hand, we were able to get exactly what we needed, within 15 min and EXCELLENT customer service across the street at O'REILLY. read more

I came in about 30 minutes prior to closing for a bulb for my taillight. Greg looked up which one I needed and discovered he didn't have the one I needed in stock. Instead of leaving it at that, Greg went well above and beyond and came out and looked at my vehicle to see if we could make a different bulb work. Low and behold, Greg found one, for a much better price, and he even put the bulb in for me. Wonderful customer service and I greatly appreciate you, Greg! read more

I needed assistance with my car and Anthony B was more than responsive and willing to help me when the assistant manager didn't want to. Thank you, Anthony for your compassionate care!!! It was more than appreciated! read more

Super helpful always have what I need. One tech went above and beyond to help me with an engine part swap out.

Yesterday My children and I were checking out the chandler mall for the first time. My son was waiting for my daughter& niece to come out the mall. He was listening to music but the car wasn't fully on so he drained my battery completely at almost 8 pm on a Saturday. I called autozone and spoke with Josh about the portable jumper. He was simply amazing just overall I took an Uber to the store to get it and return to my car. Once I returned and attempted to start the car it wouldn't start still. I called back to the store and spoke with Josh at this point it's a few minutes after 9 pm. I'm nervous but Josh answers again and I told him the problem he looked up my info and said you have a warranty my co worker Isaiah will bring you a new battery! Listen I never felt so blessed in my life, I had 5 kids with me worried about how to get us home. Isaiah arrived took out the old replaced with the new one in the mall parking lot! These are the type of people we need in the world because they didn't even hesitate they just DID it! I am truly grateful for JOSH and especially for ISAIAH!! Guys y'all are so amazing please keep it up!! read more

I (being a female) don't know a lot about cars, but knew I needed oil and some coolant. Stopped in the local Autozone by my job and the young man MARSHALL, was so extremely kind, rang me up, walked me out, added some oil, poured in my coolant and all with a genuine smile and even a lil story about both of us being Dodge fans and how the new Barracuda and Magnum will be released later this year. I was able to get to my destination safely because of Marshall. Big shout-out to him for helping a lady today! read more

LOVE AutoZone! hobbled in for a new battery not knowing which of the two were bad. Walked in and was immediately helped by Marshall. He was polite, professional and diagnosed which battery was the offender in record time! Changed it out with a new one and we were on our way! They're awesome! Thanks! read more

I was thoroughly impressed with the customer service I received. Derek had me in and out within 20 minutes. Which included taking out my old battery and replacing it with a new one. In my 2016 Malibu. He was very friendly and didn't mind me watching and asking questions. TOP NOTCH customer service. read more

They don't have the selection of the enormous Tempe store, but I can't complain about this location. The employees are friendly--even when you do something really dumb like miss a whole shelf full of oil filters--and most of them actually know how cars work! If you need something that's only at the giant Tempe store, they'll call ahead and have it held for you. I'm in here for consumables and detailing supplies all the time. And batteries every three years or so. Well-organized, well-stocked, and the employees are always eager to help find something. If I had one complaint (which I'm not docking this store for), it's that corporate's grown a little bit too excited about the register selling opportunities. No, I don't want any of the three crappy Lucas products on special this month. I do not want them for a boat. I will not put them in my goat. I do not want them, CFO, please take your cross-sells and go. read more

I stopped by Auto Zone this morning as my battery was indicating death was near. Johnnie quickly replaced my old battery with a smile and I was back on the road in 10 min!! Thanks Auto Zone - You are always happy to help. A few weeks ago, I stopped at same store and they replaced the wind shield wipers in a jiffy. read more

Don is the most courteous and helpful individual! I called ahead for a battery and he was such a delight to speak to. Once I arrived he was ready with my new battery all set up on a cart for assembly. He answered a million questions for me regarding the heath of my vehicle with a smile. What a fantastic interaction during what can be a stressful situation. Thanks Don what a MVP read more

I love their stores , I had a check engine light on my vehicle, went there and they checked it for me NO CHARGE!! Also they have a large inventory of products for cars. read more

Went there the other day since I was heading in that direction to kill 2 birds with 1 stone looking for a tool...worst customer service ever went up to the counter to ask the kid if they had the socket I needed....kid replied if you don't see it there we don't have it and I can't check inventory or other stores.. and acted like he couldn't be bothered then he walked away from me and started messing with a battery...I walked back over to the tool section to look again and got frustrated. I then went back to the counter and asked the other guy a question who I assumed was a supervisor and he was more interested in talking to his friend saying he was getting ready to leave and pretty much didn't answer my question no one seems to know anything about parts tools or cars there at all....at that point I walked out and went next door to harbor freight.....won't be going back to that auto zone again WORST CUSTOMER SERVICE !!!! read more

BIG BIG THANKS TO JACOB. It was 122 degree but he helped me to figure out which windshield wipers are correct for my Ford and he installed it for me! And the his co-worker Tyler was excellent. He really has excellent team work with Jacob. read more

I am so grateful to have stopped at this location. I had a bad battery. Typically any AutoZone I go to everyone that I have met are very helpful! Today I had the pleasure of having Justin assist me and he was my life saver. read more

I want to give a big shoutout to Gaelan over there. Today I set out to do some big work on my car the fuel injectors, spark plugs and MAF sensor. After doing the work my check engine light came back on and he suggested after all the work I did to swap coil packs. Then for sure it'll be the problem. That did the trick! Came back and the code moved from cylinder 3 to 4. Bought a coil pack and replaced it at home and now my car is driving like brand new. Major thanks to Gaelan for his help and patient. Great employee you have working there! Very knowledge and hospitable. Thanks again!! read more

Awesome, friendly and quick service at this location on Ray in Chandler! I went to another location right before that wasn't as helpful.