1. Lock Stop and Key

    1. Lock Stop and Key

    0

    Santa Rosa, CA

    Lock Stop and Key

    4.9 (212 reviews)
    Closed Closed

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    Response time

    10 minutes

    Response rate

    100%

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    Photo of Carrie F.
    26
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    3 years ago

    Excellent company! Always use for my lock and key needs! Great staff and owner is top notch! Highly recommend!

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    Photo of Lisa V.
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    3 years ago

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    2 years ago

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    3 years ago

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    3 years ago

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    Photo of Maia S.
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    2 years ago

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    3 years ago

    Fast efficient service.cost was affordable. I really appreciated the quick efficient service.

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    3 years ago

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    J J.

    Thank you, Jessica, for contacting us. Happy to help!

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    3 years ago

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    3 years ago

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    2 years ago

    Communicated clearly, price was reasonable, showed up on time, and did what he said he would do. An excellent experience. Call them!

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    2 years ago

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    5 years ago

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    2 years ago

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    3 years ago

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    J J.

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    5 years ago

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    J J.

    Helpful 2
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    2 years ago

    Great service and prompt, polite with reasonable pricing. Helpful and on time. Recommend

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    2 years ago

    They go above and beyond. Super quick. Make it easy. Would highly recommend. Good value. Worth it.

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    2 years ago

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    Photo of Rhonda A.
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    6 years ago

    Helpful 2
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    3 years ago

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    3 years ago

    Needed a key fob programmed. Took no time at all. Read codes on truck and quickly got my new fob working on all features.

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    3 years ago

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    Photo of Ally B.
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    4 years ago

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    3 years ago

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    4 years ago

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    2 years ago

    Professional, cared, affordable, knowledgeable and great customer service! I highly recommend this company.

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    J J.

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    Photo of Julia ..
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    4 years ago

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    4 years ago

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    4 years ago

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    6 years ago

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    3 years ago

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    5 years ago

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    3 years ago

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    4 years ago

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    7 years ago

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    7 years ago

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    Page 2 of 6

    Ask the Community - Lock Stop and Key

    Review Highlights - Lock Stop and Key

    Josh responded to my inquiry immediately on a Sunday even though the job I wanted done wasn't urgent.

    Mentioned in 76 reviews

    Read more highlights

    Unstoppable Towing & Recovery - Unstoppable towing and recovery to the rescue on a cold and foggy late night in Point Reyes!

    Unstoppable Towing & Recovery

    (22 reviews)

    Avoid this company at all costs. Whether it's the owner or one of their employees, they drive like…read morean insane person. Just this morning in front of me I saw the giant red truck as shown in picture running stop signs red lights and then speeding up on the highway on highway 12, looking to the left, with their camera up, to try to take a picture of me because I took a picture of their truck at a stoplight. This is not a sane person driving it. Thursday, May 29th, I observed this truck run the stop sign at Challenger way *(just north of Mercury way) westbound, ZERO stop at sign, just rolled right thru, disregarding oncoming traffic.. Then at the stoplight just north of that intersection at Sebastopol road, No stop AGAIN, they ran the red light on a right turn on red. When I pulled up next to them at a stoplight on their right at the next intersection, they observed me taking this picture because then they drove like an even worse Maniac and trying to keep up with me. Making a left northbound on Stony point to get into eastbound highway 12, they swerved across multiple Lanes of traffic while towing a vehicle to get onto the ramp behind me, and then they desperately floored it while towing a vehicle to hold their camera up and turn to the left while they're driving 70 mph towing a vehicle. I can't talk about their towing ability, for all I know this is one person shop and this is the owner, but I sure hope they see this review, find out who was doing a pickup on Mercury way at this date and time and fire their ass. And if it IS the owner, what the hell? I know many tow drivers, they are METICULOUS about stopping, obeying every law, driving safely, why are YOU? Whoever They are.. They should not be behind the wheel. And before you think this a made-up claim, I have every bit of this on dash cam. All saved, getting turned into the police now. Who said they can't do much, but they will make a note. They said they would have to see it themselves, not second hand, and can't follow up on my dash cam, but it goes into their files?

    A service request went from my insurance carrier 2.5 hours ago today and the provider never showed…read moreup or answered any calls from my insurance. We finally had to cancel the towing with this towing company and start all over with a 2nd company adding another hour to the tow request. Do NOT use these people to tow your vehicle!

    America's Tire

    America's Tire

    (366 reviews)

    On July 31, I called the America's Tire on Cleveland Ave in Santa Rosa to ask about a specific tire…read morefor my truck. I specifically asked if it would work, and Chris told me, "I don't see why not." Based on that conversation, I ordered the tires. I left my truck at the store all day, hoping to have them installed. Unfortunately, the tires arrived late, which I understand was outside the store's control. I made another appointment for the following day, drove back to the store, checked in, and waited about 25 minutes before being told the tires didn't meet the load requirements for my truck and they would not install them. To be fair, the staff did take the time to look into other tire sizes and brands and even contacted another store, but they were unable to find an acceptable alternative. My frustration isn't that they refused to install the tires if they didn't meet the proper specifications--that was the right decision. My frustration is that this should have been determined before the tires were ordered and before I made multiple trips to the store. A little more attention to detail on the front end would have saved everyone a lot of time and frustration. Overall, it was a very disappointing experience, and based on what I experienced, I can't recommend the Cleveland Ave location.

    Here's the Good the Bad and the Ugly about America's tire and the location on Cleveland Avenue…read more GOOD. They do a first class job installing tires efficiently and cleanly with good balancing and, amazingly, the correct tire pressure. This last item seems trivial but it is the first time in decades a tire shop actually got the pressures correct; they are usually way too high. Staff is friendly and seem well trained. Waiting room is sterile, not a place you want to spend a lot of time and while there are wheels in there for you to look at, oddly, not a single tire. Waiting room is clean though, chairs are comfortable and make sure if you are to be there a while you bring any drinks or snacks as all they have is a water fountain. One would think they would have an example of each of their most popular tires in each category in there but, no, not a single one to see. BAD. The website allows you order tires and pay for them only to be told they are out of stock locally and nationally. They were correct as I could not find them anywhere either as my size is "odd" for this fay and age it seems at 195/50-15 for my 1994 Miata. There was no immediate credit issues so I contacted HQ to do that before ordering more tires on line, ensuring they were available at other locations on the web other than America's Tire. No they are not the lowest priced tires as they advertise. Costco is as they include hazard damage in their pricing while America's tire does not. Costco does not carry my size of tire though. THE UGLY. Do not make the mistake I made by going towards Guerneville Road on the small lane leading there as there is no actual curb cut to enter and exit dead ahead; it is oddly 20 feet to the left. I unfortunately did not realize that as there is no sign or barriers so over the curb i went in the Miata smashing down on the frame rails. I don't believe there was any damage but a lower car would have suffered severe damage. There needs to be a sign or barrier telling you there is no exit there and directing you 20 feet to the left. Better to simply exit on Cleveland Avenue which is how I had come in. I would return but I'd like to see me be the last person to smash the underside of their car exiting on what looks like a driveway exit onto Guerneville Road.

    Lock Stop and Key - locksmiths - Updated September 2026

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