Josh responded to my inquiry immediately on a Sunday even though the job I wanted done wasn't urgent. We set an appointment for Tuesday to rekey all of the locks on our home. Edgar was the technician who called to let us know that he would be arriving in 30 minutes which was well within the hour timeframe that Josh had given me. Edgar was a lovely and polite young man who finished all 7 of our locks in a very timely manner. I had contacted 2 other companies and their cost estimates were 4 times what Josh charged. I was very impressed by Josh's responsiveness, the quality of Edgar's work and the price. I would definitely recommend Josh and his team. read more

Found Lock Stop and Key by searching the Yelp reviews for a lock repair needed on my older Honda's door. I did call another locksmith and the dealer, but this shop seemed the most convenient and had competitive rates. Since I had already forgotten and locked myself out of my car earlier in the week; convenience to get the work done was important! I am happy to report that Yelp was right on with this business. Great service, exceptionally clean waiting room, and the cost and time of repair was exactly as quoted. The time also went quickly chatting with the very nice owner, Josh. Highly recommend this shop for anyone looking for lock or key work. It is also a veteran owned business ++. Wishing this business continued success. read more

Neighbor recommend LOCK, SHOP, and KEY, Texted Josh Jacobs & he gave me a call. Explained the urgency of the situation & he had Sebastian at out home in 1/2 hr. Quickly assesed problem, solved immediately. Friendly, knowledgeable, respectful, efficient.. Rates were fair. My big problem was solved instantly. read more

Came in to get two auto keys reprogrammed and cut. It only took him 15 minutes and they had great customer service ,price was fair and even offered a discount on some new battery remotes,would recommend this place to everyone ,5 stars. read more

We locked ourselves out of our home today and called Lock Stop and Key. They gave us a fast quote and were willing to come right away! Luckily we were able to get in on our own and didn't need their help this time, but will keep their info for if this ever happens again. read more

I'm very pleased with my experience with this company. Josh was very honest, knowledgeable, and offered great customer service. He helped me get into my safe, which I had lost they keys for, and it was a great experience. They showed up to the spot right away and got things done. Fast, efficient, and the price was right. I totally reccomend them. read more

Very professional and courteous Company. I called them out for some rekeys to my apartments and they did a great job. I highly recommend them. read more

Josh was very helpful and copied my car door keys within a couple minutes. I wanted spare keys just to get in my car in case I locked myself out or something lame. Great customer service and much higher quality copies than I have received from home improvement stores. Highly recommend. I'll be sure to call him for any other lock/key services in the future. read more

Wow! can this guy do locks or what! He arrived on short notice and on time and did a fantastic job! I can't say enough about his work ethic. He's got a great smile and a winning personality. Let's face it--sometimes a locksmith shows up and you get worried that he might keep a key himself. Not this guy. He's an entrepreneur who takes great pride in his business and his work. This is one of those businesses that you want to see make it to the top. I will use him and recommend him highly. read more

Great job! Requested a quote, got service very fast, quick and reliable. Not only replaced our lock but had the replacement in stock. My family and I are very thankful. Great job, appreciate it. Thank you. read more

Great service, friendly staff, and reasonable pricing. Came in with a 2nd key fob I purchased for my car. Joshua wen out of his way to test it and try and get it to work. When it didn't, he sold me a good quality one he had, paired it, and cut the door lock key all in under 30 minutes. He knew I was there on my lunch break and was working to ensure I made it back to work in time. 10/10 read more

Josh did excellent work in all ways: returned my voicemail quickly, could do the work first thing the next day, arrived to my parents' place when he said he would, finished within 40 minutes and did great work. My parents were happy with the rekeying. I HIGHLY RECOMMEND this business! read more

Josh was awesome! He was quick, friendly, personable and made the whole process seamless. His rates were very reasonable too. Definitely recommend Lock Stop! Stop here and look no further. read more

He showed up on time and changed all the locks and re-keyed everything . Wire a mask. Maintained social distancing . I recommend this company read more

The gentleman showed up when he said he would.He was fast, and the price estimated was the price charged. I would happily use them again.

These guys are great and very helpful. I had a key stuck in the ignition and based on their advice I was able to get it free. Highly recommend! read more

After many calls with 5 different locksmiths of which 2 never called me back, even after I gave the dispatcher a call to let them know .....all good though because I spoke with Josh and he gave me a quote and told me it would take 2-3 hours. He said to look for the key again and call him back when Im ready to have my car towed to his shop. So I finally got my car to him after a lot of bumps in the road. He called me back a couple hours later to say everything was finished and that my battery was dead, which he charged for me. I had a ride issue trying to get to his shop and he needed to get on the road, but he waited for me . This was the best service, with friendly, helpful, and patient person, who did what he said he would do , when he said it would be done. I will be a customer with his company always! Thanks Josh for making a very stressful situation, easier! Cat read more

I got a super speedy estimate that was spot on for what I was ultimately charged. Very friendly, speedy service exactly as described. Delightful! read more

Joshua showed up ready to go. He answered my Yelp post in a few minutes and within the hour he was at my house. He fixed my cars keys and got the alarm reset and left me with 2 new keys within 30 minutes. Plus he suggested some fixes for things I had not considered myself. Highly recommend and will use again. read more

Was in and out with a new set of keys in less then 5 minutes. Super reasonably priced. Skip the key machine at Safeway and come here!

Josh gave me a quote and scheduled me for that same day. Upon arrival, Josh was professional, courteous and efficient. Everything went just like he said, with no surprises or hidden costs. This was all in the middle of the worst torrential downpour this year. MY HERO! I would without a doubt recommend Lock, Stop and Key to anyone locked out of there car or needing a replacement key. ***(Being that common courtesy is hard to come by, I give a bonus 6th STAR to Josh!)*** read more

I called Lock Stop and Josh came out quickly. He was awesome! I was back in my house in no time.

I had a fast response, they give me the solution and price right away, I highly recommend this place

I am so lucky I found Josh! I had an emergency, my lock just quit working and I have a diabetic cat so it was urgent to get in my house. Add to that, I'm out of town. Josh worked with me and my sister to get us into the house and saved the day!! Josh-thank you so much for coming to my rescue, my cats say thank you too! I highly recommend Lock Stop and Key, Josh was up front about the cost, he was prompt and available because of my situation, his kindness is so appreciated! read more

I can't speak highly enough of this place. I had been looking for a locksmith since we moved to our new place and found this place. I decided to go to their store to see if I can get an appointment for them. The gentleman I spoke with Tyler, was very helpful and polite and got me scheduled. He just finished doing my locks and I couldn't be happier. I highly reccomend them and will be referring folks to them. read more

First time rekeying some locks and I was really impressed with the speed of them replying, ease of setting up a convenient appointment, and speed of service. He was very knowledgeable and explained why some of the locks were more expensive as he had to replace some of them as they were old and badly made locks without the traditional pins. It was still cheaper and easier then me replacing them myself. I highly recommend them. read more

Tyler is a pro! Great service, came out on short notice to replace a front door lockset. Tyler was in and out in minutes, recommended good products, and installed the locks perfectly. Our go-to for any lock and key needs. read more

We broke our electronic key fob. The dealership wanted over $400 for a new one. Joshua at Lock Stop and Key was able to order a new case and reinstall the electronics in it. All for about $80 including shipping. Works like new. Thank you Joshua. read more

Lock Stop and Key - Broken on right - Keys & Locksmiths Near Me - Santa Rosa, California

Received excellent service from Josh, who changed all of the locks in a new home and installed a great combination lock. Josh provided invaluable suggestions regarding keeping my new home secure, including several excellent and innovative ideas that would have never occurred to me. He arrived on time, worked very quickly and efficiently, was neat and clean and left no rubbish behind (which happens with discouraging frequency with most service providers), took a few extra minutes to make sure all my questions were answered and patiently walked me through the new locks. It is a great pleasure to meet someone who clearly takes pride in providing excellent service. Also, you want to feel like your locksmith person is trustworthy, and Josh is certainly a person who inspires confidence. (As a retired investigator, I can usually tell if someone passes the "smell test" and this young man certainly does.) Definitely my go to Locksmith from here on out. read more

Great service from Josh. Quick response, fair, and friendly. Extremely competent. We needed a new electronic deadbolt installed in our community hall and a number of locks rekeyed. Took care of the whole job as quoted. We highly recommend Josh! read more

Needed a new ignition switch and key in a motorhome located pretty far up River Rd almost to Guerneville. He arrived on time, sent a text 15 min prior to arrival and was $100 cheaper than the other supposedly "economical" locksmith shop I called in Santa Rosa. He's friendly but if you're not clear in your request he'll stop you mid-sentence and ask specifics to clarify. I appreciate that! It's not rude it's just getting to the point! He got the job done quickly and communicated well. He also gave me another quote on my 2016 Charger that was 1/2 price than the dealer. He also offered to save me some cash if I was able to bring the car to his shop early in the morning. I'll def be calling him for that soon even though I live in San Francisco because I trust him and his prices are reasonable. read more

Got the job done it was 170$ to unlock my car and get a copy of my key (car was in Santa Rosa ) but the guy was quick and had his mask on so I was happy about that , I left them 4 starts because 90$ is allot to unlock your car and they weren't able to make me a remote after confirming that they could read more

I had the cross bar replaced on a metal exit door and they cut the new lock to fit our existing key. These guys were professional, fast, and did excellent work! read more

Over an hour blatebtgeybdid call but still, the office said, they over scheduled their day. Well good for you, thanks for wasting my time!!! read more

I hired Lock Stop and Key to replace a conventional lock with a smart lock on a residential house. Manuel and his associate Sebastian were responsive, (after a prompt), and engaged. They were open to installing my smart lock of choice and were able to deal on-site with a strike plate that wasn't aligning. They were good value, showed up on time despite having to persevere through some tricky local road closures. Recommend. read more

I needed locks changed on newly vacant home ready to list in Glenn Ellen area. I am out of area realtor, called Lock Stop & Key and Joshua answered the phone. He was great! Super professional on phone, came out quickly, showed up when he said,  returned calls, replaced 7 locks and made 3 sets of keys in about 30 minutes. Reasonable rates. Helped with my sign too!  Would highly recommend! Glad he was the one I picked. Thank you for excellent service. read more

Fast and responsive, honest great service. They programmed and cut key for my 2016 Acura TLX done in 20 min and way cheaper than the dealership who wanted me to wait 2+ hrs. Highly recommend and thank you again!!! read more

I needed a snapped key on an OLD car replaced and was given a low and high estimate over the phone based on if they could cut a duplicate key with my broken, or worst case, replace the lock. Was able to snag an appointment nearly next day, and the rep worked hard to make a duplicate key out of my broken/bent one and it works! He was super fast, friendly and I walked out with copies of my whole set (just in case)! read more

Josh is AMAZING and really helped save the day (thank you Yelp!). Super efficient, direct, and courteous -- I needed an urgent (read: immediate) locksmith job out in Russian River, and he was out there in no time. He thinks quickly on his feet, was super easy to communicate with, and was very fair with his pricing. I would highly recommend him and echo the five star reviews here! read more

We received excellent customer service and quick responses from Josh and Sebastian. We highly recommend Lock Stop and Key.