After leaving Chili's because hair in our food we noticed before the food ever hit the table we went here to eat. After about 2 bites in to our salads my granddaughter looked at my sister & said "stop " my sister stopped eating & looked at her in horror thinking maybe she had spotted a hair in her food. It wasn't a hair it was left over gobs of dried food on the outside of her salad bowl an upon further inspection all over the edge & inside the salad bowl. I wish we would have gotten a picture before we left! Yuck! Maybe they should be paying attention to these things when their making their salads......gross! read more

This is a mediocre steakhouse at best. Have been several times because the prices aren't bad but you get what you pay for. Service isn't timely either. Drinks are better than the food everything just tastes microwaved... read more

First I want to say that we have always loved Logan's Roadhouse! That's the reason my husband decided to eat at Logan's while on business in Cleveland today. As always the food was great and the server was very good. I really can't say this review is negative as much as it a reminder to management. I do appreciate the free bag of peanuts we were given. But, it was very apparent they were swept off the floor. Mostly peanut dust and several hairs. The bag contained 22 peanuts and the rest was debris. Again, we will continue to eat at Logan's without taking home a bag of peanuts. read more

Food and waitress was excellent. Service was fast. No other customers were wearing masks and most of the waitstaff were wearing them under their noses. Loved everything except the lack of social distancing or masks. Maybe it's a local thing. Maybe stick to takeout until the pandemic is over read more

Hadn't eaten here for a long time when I went to lunch there today. You just never know with a chain so I was pleasantly impressed. The food was fresh and tasty, from the moonshine glazed salmon to the broccoli. The rolls must've just come out of the oven-they were light and hot, just perfect for melted butter. Props to the waitress-impeccable timing, just the right amount of attention and friendly. Great meal and experience. read more

Typical restaurant food. You receive better service in the bar from my experience. Prices are very fair considering other chains. You get way you pay for. I never heard of cheap, fast, and high quality at the same time when describing a restaurant. read more

We left before we got seated. The hostess was less than welcoming- I guess smiles are not to be expected! Women's restroom very dirty. Do not recommend this restaurant read more

I do wanted to be able to give this place more stars. My family and I decided to go here for Valentine's Day, and we went early (at 4 pm) as we all like to eat early, and didn't want to fight the rush later. Our servers were friendly and attentive, that is the good part. Everyone was hungry, so we ordered quickly. Rolls and salads came, very good. Meals arrive and there were a couple mistakes. One steak was basically raw, another was supposed to have fries (arrived with a sweet potato), no sour cream although ordered. Sent back the steak, fries and sour cream were brought out a few min later. I think the most disappointing part was the lack of flavor in the meat. I got the featured steak that came on a bed of sautéed onions (they were bitter and papery as they didn't peel the onions enough) and the steak was supposed to have garlic butter ( not there), and had onion straws (best part) on top. Steak was cooked appropriately, but had no real flavor and you couldn't use the sautéed onions as they were not good. Overall it was just blah! Should have gone to our favorite Mexican restaurant. Way more flavor!! read more

Without a doubt THE toughest Ribeye I have ever tried to chew. Cooked medium-rare, but tougher than well-done. Same with my wife's sirloin. Shrimp was good, mini-bucket deserts were good, service was ok considering how busy it was. Try something other than steak if you don't want to pull a jaw muscle trying to eat it. read more

This place is okay, but not my taste. The service is excellent and the peanuts are fresh and delicious. I would recommend it if you just don't feel like cooking. The price is reasonable. read more

Took my family to Logan's this evening as they were in town for the Thanksgiving Holiday... The wife and I have been here before with less than stellar results, but we thought we would try again... So Saturday evening about 6PM we arrived, having to wait over 40 minutes for a table and to ask the gretter several times why it was taking so long when there were empty table but they were not cleared of previous customers dishes... Others were being seated while we waited - guess Logans only has a few table for 6 people - not good!!! Our waiter was reasonably attentive and seemed to get the food right but the food came out to the table just barely warm and we had to send back 2 potatoes because they were nearly cold and one steak because it was undercooked... This isn't the first time at Logan's I have sent food back for being cold or improperly cooked... Can someone please tell me why a steak house does not know how to properly cook a steak and why they can't get food to the table hot??? Ridiculous!!! So this is the 3rd and final time for us at this Logan's Road House... They never have medium rare prime rib because they cook it the night before and it would seem they don't know the difference between medium rare steaks and medium steaks and can't seem to get food out on the table hot... I'm done with this one!!! I'll spend my hard earned money somewhere else, hopefully where they know the difference between medium and medium rare and can get the food to the table hot and I don't have to wait nearly an hour for a table for 6 people!!! read more

We visited Logan's on Saturday around 200pm and we asked for a booth and were seated in the back. The sun was shining in the window so we asked to be moved and were told no other seats available but there were plenty. Three or 4 employees tried to lower blind with no success so we were told sorry. We were moved to the back booth after requesting it 2 or 3 times. The menu and blinds were very dirty with spots and our meal was not up to standard. We got grilled chicken it was too thick and not hot or cooked well enough. We ordered loaded potatoes, received 1 plain, and rolls were not browned at all. Overall a bad experience, we dine here often and it is hit or miss everytime! read more

Better than Outback. The food is better but the tables are sticky. Need a facelift. Used to be better but slid down hill over the past few years. read more

Burgers were ok.. My wife ordered a bowl of chili and it was cold when she got it. Ended up taking it home and warming it in microwave and said it tasted ok. read more

i came in with my mom and dad and i have to say the service this time was amazing the server was kayla garnett. she was very professional and was very polite, made the experience great. If more servers were like her i think i would come more. I say this because most servers are bland and slow and just not too friendly. But she actually made me feel like the company actually cares about the customers. read more

Visited Cleveland, TN Logans on Monday 5/13 at 6:10pm to celebrate grandson's elementary school awards. Party of seven.(3 children) Very few vehicles in parking lot. Hostess said 15 minutes. Another party of seven came in and was seated. Several smaller parties came in and were seated. After 30 minutes we asked the Hostess what was up, she said they only had 3 wait persons and they were trying to get us one. No indication or movement toward seating us so we went on down the road. Guess they don't care about business. read more

I love coming to this Logan's, because no matter what I know I'll always have great service here. Waiters/waitresses have always been very nice, respectful, and fast with what they do. The food is always excellent, and taste amazing. read more

Logan's has the most amazing steak and side.. I love everything I have ate here.. my favorite thing is steak and fries

This is the spot to hang out before 10PM! Everyone in town seems to be there. Always a good time. Drink specials are nice. Company is great. Service is point on most of the time. I'll keep coming back. read more

It's a pretty average steak place. The food is decent and the price doesn't suck but there are better options nearby. I am always annoyed by the peanut thing. Service quality is luck of the draw, I've had great and terrible. It's not really bad in any way, just not great. read more

Last time I went I bought one plain hamburger. Not very expensive, right? Well I checked my bank statement a few days later and it said I spent over $40 there. Knowing it could have been an honest mistake, I brought in my receipt and showed it to the manager (after waiting 30 minutes to see a manager) and they never did anything about it. After several trips back and even calling corporate, I was never reimbursed the money that was charged to my card. Needless to say I am very disappointed with the customer service and the way the company as a whole handled things. I won't be revisiting. read more

I used to eat at this Logan's Roadhouse at least once a month. I always ordered the Logan Sirloin because it was my favorite. Unfortunately the past few times I ordered the Logan Sirloin it was so tough I left with my jaws aching. I took a break from eating there but decided to return on my Birthday, 27 Feb. I sat at a booth in the bar area. It wasn't crowded since I arrived at 5 pm. The waitress took my drink order and I pointed out they advertise Yuengling Draft on the menu even though they no longer serve it at this restaurant (I used to get it there). The waitress brought my drink and took my order after what I considered a fairly long time. I ordered a 12 oz ribeye with horseradish sauce due to my previous experience with the sirloin. The sides I ordered were vegetable skewer and salad with ranch. It was well over 20 minutes later when I got the salad but no rolls. I ate about half the salad when another person brought out the steak, set it on the table, and walked away. Never asked me to cut it to see if it was done right. I ordered medium rare but it was nearly medium well. A few minutes later the waitress finally put some rolls on my table and I pointed out that I didn't get the horseradish sauce I had asked for. After already waiting so long, I just started eating since I didn't want to wait any longer. The steak was okay but very fatty and the salad and veggies were good. By this time the bar area was pretty packed and very noisy. I finished my meal and after another long wait the waitress asked if I wanted to round my check up to the next dollar for Veterans families or something. I said okay and asked to get the 10% Veteran discount since I'm a retired Veteran. She took the check back to get it adjusted and after another long wait finally returned. I asked her if she was the only person working in the bar area and she said yes. I told her I would be putting it in my review. There are at least 7 booths and 5 tables in the bar area and one person cannot handle it when it's packed. The waitress did her best and I tipped her 15 percent because she was trying hard. The reason I'm giving one star is because of the long wait, lack of staffing, and bad timing on the food. I arrived at 5 pm and it was after 7 pm when I finally left. If this Logan's ever wants my business again they definitely need to make some changes. read more

My wife and I was there tonight (Thursday) around 730. Was busy for a weeknight with some waiting to be seated. We saw several tables in the bar area and decided to sit at one of those tables. Both tables was dirty and we stood beside the table for up to five minutes waiting on a waitress to come by and clean it. There was a young girl, black hair and tats on arms that walked by several times and I finally stopped her and asked her if she could clean it. She had a since of customer service like talking to a wall. She walked off and came back with a dirty towel and cleaned the table. I know it was dirty because it had food stains on it. She walked off, never saying much of anything to us. I started to sit and noticed she failed to clean the seats on each side. I just did it myself. We sat at the table for 14 minutes, yes I timed it before our waitress finally came over and said "I'll be with you folks shortly"! She then walked off to the back and came back ten minutes later. I was very aggravated but she finally walked over, laid some bread and butter down and took our drink order. It was over five minutes before she returned with our drinks. She then took our orders and walked off. The short bartender with tats on her arm walked by several times with food to another table. I was out of tea and asked her if she could bring me some because our waitress hadn't came back through. She blankly stared at me and said sure. She never came back with the tea but thankfully our waitress eventually came back. I just flat out asked her if these tables always had one waitress to cover them all. She said "we are short handed and I'm doing my best". She was covering all of the tables in the bar area without help. But yet I could see several waitresses from the main area just standing around talking. By the time we got there, got our meal and left it was well over 90 minutes and up close to 120 minutes. I love Logan's but that was the worst visit I had ever had. read more