Steve's work is fantastic and I'm recommending him to everyone I know…read more Our furnace went out this year, and it ended up being in need of some major repairs (cracked heat exchangers). I asked around and got a strong recommendation from a friend for Smart Move. I'm so glad I did. They helped us out, sourced all the parts we needed, and coordinated an inexpensive but very thorough repair. Steve and his team did great work quickly and at a fair price. They're friendly, helpful, and they're happy to discuss technical details with interested nerds like me. But more importantly, our house is very comfortable and we feel safe thanks to the thorough repairs Smart Move made. Thanks so much!

Steve installed a hot water tank bought from Menards for me but refused to give me the receipt…read morethat held my warranty. He literally argued with me on why I should have a receipt of an item I paid him to purchase. He still have not given me the receipt. This is a bad business man!!! He lost a customer for his ruse unprofessional behavior!!!

Scheduled a service call with this company, and I can say I wasn't satisfied till this guy Paul…read moreshowed up to my condo . Times are hard and he provided me with with a wonderful price and great customer service. I'm 13 yrs in with my company and customer service and my staff sure can use some pointers from this guy. Appreciate the product knowledge and overall great service. Thank Lee 's Furnace Company.

I had issues with plumbing in my home, I needed a new toilet and had leaking tub. Paul was…read moreavailable sooner than I expected. I explained what I was looking for he provided different recommendations. He know his stuff and very knowledgeable about his work. Service was phenomenal, will be looking forward to having Lee's perform more work in my home.

once you make payment for a job not done and he leaves with that payment, expect excuses. he will…read moregive you a million reasons why he can't come back, to ignoring your calls and messages. he will never inform you of any change in plan until your whole day is wasted. he will schedule time knowing fully well he will not come back. he got paid and the job didn't work, coming back to fix it became a problem. made me miss a lot of important abt appointments. integrity is core of any business and I didn't experience it with Rashad. before this will cost me hiring someone else to fix a problem he created, I will make sure another customer don't fall victim. I do not recommend this service and if you respect your time and money, take note of the negative reviews. other people complained about this same thing

Rashad, thanks for the quick response and coming out immediately to check my heating issue. My…read morefurnace needed service and he was able to diagnose my problem and get the heat back on. It was so cold in here we were in a panic. Great service and definitely would recommend.

Jason did high quality work at a very competitive price when he did maintenance on my heating unit…read moreand humidifier. Good honest work at a good price. What more could I ask for?

My water heater went out. The company that "diagnosed" the problem charged me $99 and said that…read morethis did not include the cost to replace it. The company then quoted me $2200 as the cost to replace it and reiterated that this did not include the $99 that they already charged me. So yes, had I gone with that company, it would have cost me $2300. Armed with this information, I posted pictures and exactly what the "diagnosis" said and asked for emailed quotes...to be clear I said EMAIL only. I then got no less than 10 phone calls saying "please give us a call so we can talk about your situation. Some called more than once. Lakeland Heating and Cooling (Jason) was nothing like that... $1270 flat rate to replace the water heater. Yes, thats how he replied in his email.. as I requested. He came in.. with the water heater... replaced it... and went on his way. Other companies, that followed directions, also came in higher than $2000. I am EXTREMELY satisfied with Jason and Lakeland! High Quality, Tremendous VALUE

I had a main line back up and called Regan to come out for a quote. Once his team member Kodi…read morelooked at the line, the quote was way more than expected. Rather than a simple rodding that fixed the situation, he quoted using a machine that would take hours. I decided to go with the other company that was 70% cheaper and guaranteed their work for 6 months. At the same time I had the plumbing issue, my AC was leaking. Seeing that the company worked on AC I asked if Kofi can take a look which he gladly did. He did tell me Regan was the more knowledgeable one on AC and he got him on the phone to help. It ended up being a easy fix of which I am thankful of. I'll keep them in mind for future services.

Our A/C unit started malfunctioning and was not blowing cold at all, this all happened around…read moreMemorial Day weekend so I hesitated contacting anyone. I contacted Ago Cooling and Heating on Tuesday morning, by Tuesday that same day after I got off of work, they came. They weren't trying to sell me a dream or doing anything such to waste my time. They came, diagnosed the problem, and as they proceeded to repair, they explained in detail everything and it's purpose. They were there for less than an hour and fixed the problem. I am so satisfied and grateful.....and cool now. Thank you for great work and great customer service.

Temur had the best quote. Installation was fast and he was responsive over text. The new furnace…read moreruns great

Very professional and helpful. On time and made good suggestions. The price stated was the price…read morepaid. Will definitely hire again

Requested a HVAC and Furnace tune up through the yelp projects…read more Quick response and got us on the schedule. They came out today and the tech was great, checked everything out. Happy with the service and would recommend to other. We will be repeat customers in the future

Even though we hadn't adjusted the thermostat settings, we were unable to understand why our energy…read moreexpenses had been gradually increasing each month for some time. We requested a comprehensive home energy assessment from this company. They went above and beyond what I had anticipated, a simple once-over. The professional tested HVAC performance, insulation levels, duct leaks, and even conducted a blower door test to find leaks and drafts for several hours. He compiled a list of fixes based on potential savings and produced a detailed report including thermal photos. We improved the attic insulation and sealed the ducts. The improvement has been amazing--the home stays more consistently conditioned and our heating and cooling system operates less frequently. We have already observed a 25% decrease in our utility costs. In addition to selling us equipment, They truly stand out for their expertise and transparency.

The tech came out and was able to repair my electric furnace that was blowing only cool air. He was…read moreable to figure out the issue in a timely manner and repair it for a reasonable price.

I love the prompt and professional service. Gerome was very knowledgeable and helpful. I would…read morerecommend this company. I had my furnace and outside unit replaced.

Stay away from this business! My entire cooling and heating system was left in an inoperable state…read more I called for a diagnostic of the air conditioner today because cool air isn't coming from the vents. I was told the diagnostic would cost $149. I asked to be informed of any repairs that had to be done. Technician checked the system and recommended replacing unit. We discussed replacement unit and cost. I was ready to pay deposit. In the next 10 minutes I was told that the model I selected is old and not available. New model costs $1000 more. I asked for a proposal to decide later. Technician told me that the visit costs $396. He said that he fixed air conditioner that was not working. He never told me that he is fixing anything. Through our the visit it looked like he was figuring out the problem. I talked to the owner and we agreed that any repairs that were done will be undone so that I do not have to pay for repairs. Then the technician removed all the wires from the board making both heat and fan unusable. He did not just undo the "repairs", but made entire system unusable including fan and heat which were working before his visit. See the photos to show what was done!

Reply to 2 reactions from Harmonic on my 1 star review…read more 1. A. & K. claimed A. fixed my heater Tuesday; lie. Bad customer service. Harmonic deserves 1 star, but all the starts below 5 are NOT indicated on the Google graphic of the numbers of review stars 1-4: false. 2. I never promised a review pull-down for a discount. My husband & I have better things to do than having an "agenda" as Harmonic accused. My husband was on a business trip. 3. I never called for an emergency repair. I did not switch from repair to cleaning & maintenance. I asked A. if C & M was possible afterward, unaware of 2 more with no heat. Harmonic called me "selfish" for this. 4. Any possibility A. and K. have unconscious biases towards people like me? They accused us of "manipulating" what? To save a few hundred bucks, while we spent in the tens of thousands at Harmonic's better former (aquired) company) you imagined up? 5. How could Harmonic accuse me of lying about my pain. Because I was able to and had to carry my 10 lb dog for a short moment because of her barkin? Why do I even have to explain my chronic severe back pain and mostly failed back surgeries and weak immune system? 6. I had no "agenda," but getting my heate fixed. I am not playing any "game" as accused. I am standing up for myself. 7. K.'s statistics on the number of my Goole reviews are false. 8. A. & K. are the ones who were "aggressive, harsh, unethical, disrespectful, and manipulative." Stop projecting and gaslighting. I wish I would remember to record conversations when I am alone with a person like A. Why did K pull down his absurd replies on Google?

Olu came to service our commercial refrigerators and freezers. He was dependable an honest. He…read moreexplained what was wrong in detail. The prices were fair.

From the owner: Repair and Install ALL BRANDS of Refrigeration, Air-Conditioner, Stove, Oven, Heat, Furnace, and…read moreIce-Maker