Horrible experience. They did not tell my wife price for oil change upfront or give options. It's a…read more2014 van it takes conventional oil. Nope did not ask stuck in synthetic and charged us 98.00 Don't go in unless you have money to waste!!

I brought my car into Valvoline at 3930 W State St Boise, Idaho for an oil change. On my last…read morevisit, it was suggested that I get a manual transmission service performed, so at this visit, I paid for the transmission service along with the oil change. 35 miles later as I was pulling into my parking spot at work the transmission completely seized up due to the lack of oil.  It was later found by a local mechanic, that the drain plug was not properly tightened as well as the crush washer not having been replaced on the transmission. While Valvoline did take responsibility for the transmission and cover the labor, they left me to pay for the clutch and flywheel. They told me the mechanic said it was normal wear and tear. When I talked to the mechanic later, he said that was never said and that it was damaged from the transmission seizing. Valvoline lied to me to get me to agree to their terms so they wouldn't have to pay for the parts. When I confronted them with this information they still refused to pay for the parts even though they knew they had gotten me to agree under false pretenses as well as only verbally, they still refused to pay. In short a $99.99 service is now costing me $700 and I was without a car for just under 2 weeks. Don't go here unless it's an emergency, last and only resort. You might only make it 35 miles before you're car is toast. Thank goodness the oil change was fine otherwise they probably would've gave me a bare block and said the rest was normal wear and tear nevermind the absence of oil.

These guys were really communicative and did a good job on the services we agreed to have done…read more They did take a long time to diagnose one particular problem and when they attempted to fix it and it didn't work, they didn't charge us for that repair. I really appreciated their communication, not recommending things that didn't need to be done, and for taking good care of my daughter's car who is there in college.

From the owner: Welcome to Downtown Boise’s automotive repair shop! Dowdy's Automotive is a local family-owned…read morebusiness serving the Treasure Valley area since 1984. The mission of Dowdy's Automotive is to uphold an establishment founded on trust. We offer an array of services like engine and transmission services, factory maintenance, brake work, heating and cooling system services, and so much more! We feel every customer should receive respect, honesty, and fair pricing. Customer satisfaction is our priority, and we strive to earn lifelong trust through personalized service and an honest work ethic. For auto repair service you can trust, stop in or give us a call today, we look forward to getting you back on the road!

Very friendly, they honored a coupon even though I couldn't bring it up on my phone... Also gave a…read morediscount for bringing in my own oil. They are very entertaining. You can really tell they love their job. They also installed my new wipers I bought else where I highly recommend this location.

You ever have one of those days where you just feel like death or that death would be better? ok,…read moremaybe not that serious! But you get what I'm trying to say, right? Well, if you ever feel like a big ole pile of shit and you need someone or someoneSSSss to lift your spirits up....you can always count on the guys at Einsteins to do just that... Also, you'd kinda need a tune up or oil change or something if you're paying them a visit. HOWEVER, they are always so.damn happy and uplifting there that if you just popped in to talk to them...they'd be happy to chat with you. These guys always make a tune up or oil change better. They have to, right? Its kind of their job! But aside from the business aspect, they are all amazing, ALL AMERICAN guys who do a fantastic job. This particular location, the one on Glenwood, across from the stadium/fairgrounds is the best. All of them manage to put a smile on everyone's face. JAKE! Jake is the manager there and his positive energy, his weirdness, his "funny" jokes (lol) will definitely make you laugh. He knows his jokes are dorky, but the way he tells them makes you laugh and the way he laughs at himself...will make you laugh even more.. This company knew what they were doing when then put Jake in charge. Not only is that guy cool af, he has a staff that is reflection of him. They are all wonderful guys. I definitely left feeling better than I did when I got there. They do an incredible job at the BUSINESS aspect! They have this crazy language they speak in...its like they are speaking in tongues You want quality service, good prices, and an amazing staff...stop at Einsteins. I've been to others, but Glenwood is definitely the best. Jake, if you see this....you done good, brotha! You run a great place over there And...that... is all. Thanks for reading, peeps! Cheers

This place is peak, quick and professional with some of the best customer service I've ever…read moreexperienced

Went for transmission flush manager stated it was dry so I told them to just do, let him know I…read morejust did the new pan and gasket 4 months back but jiffy made sure it was full. told him so it must be burning or leaking it he said I can go down there and tighten it no problem I said are you sure he said yes and 5 min later comes up saying a bolt broke when there was two they broke! Now I have jp weld and a leak because they could not say no I cant under policy. Been with no car 4 days tomorrow and now I can't go to appointment, work, or even do things for and with my kids this is so upsetting not even corporate has reached out and I got it done October 31!

What a great independent auto repair shop. They are little hard to find the first time because…read morethey are tucked away just off of Chinden. Great Service and communication. They know what they are doing!

From the owner: As your trusted auto repair shop in Garden City, ID, we provide honest, transparent, and friendly…read moreservice to ensure your peace of mind. Our motto is to be the one stop shop for you and your familys vehicles. Our certified technicians coupled with advanced equipment will welcome you with honest, transparent, and friendly service.We keep you informed on your vehicle every step of the way by using a digital inspection software. You can rest assured that were being honest and transparent about every big and small detail regarding your vehicle. You can expect honest, detailed, and transparent service to help you make informed decisions. We include photos/videos for every service we recommend on your Digital Vehicle Health Report. We are dedicated to keeping your vehicle running longer. We offer 36 months/36,000-mile nationwide warranty.We are a veteran-owned and family-owned operated complete auto repair and maintenance center. With many years of experience in the auto repair industry, our certified technicians can fix your car right the first time.We pride our company on being small enough to get to know our customers, but not so small that we cant serve their needs. Our mission is to provide the very best quality services that can possibly be given. We consider honesty and integrity to be the most important part of quality service, while excellent workmanship guides every job we perform. This is our guarantee to you. Give us a call today!

WOW. What a lovely experience from start to finish. I've had my fair share of being scammed by the…read moreToyota dealership and other places around town, and I am always hesitant of who I leave my car with. I came by for just a simple oil change and told the manager (I hope), Mike, what a near by shop quoted me for some work that had to get done to my car. It was over 3k worth of stuff. Mike looked shocked, and then quickly wrote up some numbers and quoted me just under $1k to complete the same work. Talk about top notch customer service. I was SHOCKED! At jiffy lube?? I never would have thought. He was so intentional with his pricing ensuring he could get me any discount he could and took great care of me and my car. Mike was amazing. Another worker there, Nick, spoke so highly of him as well which spoke volumes. I don't think I will ever take my car anywhere else from now on as long as he is there! This is a location you WANT to bring your business. Thank you again!!! -Anna with the Prius

Zero Stars- if possible! Apparently, this Jiffy Lube #2540 has a D- with BBB. More like an F- in…read moreJiffy Lube University. Complete fail. I was the last customer, stopped in at 5:40-checked out at 6:04 PM (per my receipt.) Closing was 6 PM. The pit guy confronted me in the waiting room asking if I was getting a "last minute oil change." After yelling about being at work since 7:30 that morning. I could hear all the yelling from the customer waiting area. Never would I have thought that someone's hurry to get off work would equate to destroying my engine. Followed up next morning when they opened. Didn't have the bay doors open at 8:10. Was told my check engine code and severe knocking was a bad camshaft sensor by Mike the manager. Knocking continued, so I followed up the next day. Offered a free oil change, talked down to, Mike the manager avoided me completely. 3 Jiffy Lube visits (within 3 days) 9.9 miles later my car was inspected by a certified MB mechanic, stating I had minimal oil, and oil all over the engine, with clear photos that the oil plug was leaking brand new oil. They destroyed my engine by not tightening the oil plug. Denied all responsibility, refused to provide insurance information. Requested a call from regional manager, told I would get a call from Steve. Later, Mike the manager LVM for me, saying he wanted to inspect my car (forth time.) I don't know how many screw ups someone can have. I don't feel safe nor do I feel that Mike, the manager, has the authority to check my car after numerous failed attempts. Oil pressure controls the camshaft, having the wrong pressure is what caused the malfunction/sensor error. * I am filing this complaint regarding serious negligence and unprofessional conduct at Jiffy Lube #2540. After an oil change was performed at this location, my engine was damaged due to the oil plug not being tightened. Corporate regional needs to get in touch with me ASAP.

I have been going to this franchise for over 10 years. Today they put the wrong oil in my Mercedes…read more350 ML but assured me it was OK. They did not check my air pressure. They did not reset my maintenance warning in my vehicle. I will not go back to these guys again. Terrible service, terrible attitude, and a piss poor way of treating a regular customer.

Avoid taking your automobile here, patch up work will be done with out your knowledge. Got oil…read morechanged at this location. In apirl 2023. They installed a "piggy back" drain plug with out my knowledge, and cross threaded the pulg so when i went to get my oil changed again at a different shop they realized the threads came out when they pulled the plug out. I reached out and filed a claim, they said it wasn't them. And took no responsibility. Now I have to replace my oil pan at least $500, something Valvoline doesn't do. The employees that did the job nonlonger work there and no responsibility was taken by the company. Extremely disappointed, and will make sure that family and friends avoid these shops.

Very nice group here! No pressure on things you may need to have done but don't choose to. Fixed up…read moremy car quick and gave me a lot of information. The most affordable prices as well. I will definitely keep coming back!

Jiffy Lube is the best on State Street in Boise, we always get the best customer service. The…read moreprices are good compared to other places. I was in there today September 3rd forgot my coupon I asked if there would be any way to get my 15% off reply no problem. The other thing I like with newer cars Jiffy Lube will send a reminder to get air filters changed. Thank you to all Jiffy Lube employees you are the best!!!