Jeff, Nick and company do an outstanding job! They are exceptional when it comes to customer service. The MECHS are awesome! Every time I get my bike back, she really runs strong. read more

The guys at Long Beach BMW Motorcycles are TOP NOTCH! They are not only Pros at what they do but they get things done when you would expect them to be done! Best of the best! read more

Thank You! AMY you're a amazing Soul! Very genuine and honest! I had the best experience buying my 2026 S1000RR. I absolutely love this therapy machine! The whole process was smooth! I love this place everyone was chill! nice merch too! Aaaaahhhhhh!! read more

Long Beach BMW Motorcycles - 2026 S1K RR - Motorcycle Dealers Near Me - Long Beach, California

Awful. Salesperson did not know her numbers. Kept making mistakes on the deal. Then I compared Long Beach's numbers with another dealer. I mean who wouldn't try to get the best price on a depreciating asset that is over $30K out the door. Turns out the two dealers were talking to each other the entire time. So sleazy. This has completely turned me away from the brand. BMW's are amazing. The dealers are not. read more

Absolutely terrible experience. They ran my credit, dropped my score for absolutely no reason, and then treated me like I was trying to commit a crime instead of buy a motorcycle. I went in with my cousin as a co-applicant, something that was accepted by their staff from the beginning. After running our credit, they suddenly claimed it was a "straw purchase" and accused us of fraud because we live at different addresses. They might want to refresh their knowledge of lending and compliance, because they clearly don't understand what constitutes a straw purchase. And if different address was going to be an issue, why wasn't it brought up before they submitted our application and pulled our credit? I currently have a $156,000 loan through BMW Financial Services in good standing, excellent payment history, and have worked in the dealership industry myself. I called simply looking for a clear explanation and was met with arrogance and disrespect. The sales manager's response was, "I've been doing this longer than you've been alive." That's not an explanation--it's an ego trip. Instead of treating a customer with respect, he chose to be condescending and dismissive. To make matters worse, when we first came in ready to buy, we arrived around 4:45 PM and they basically pushed us out the door because the staff didn't want to stay for a sale. We knew exactly what bike we wanted and were ready to move forward. Between wasting my time, running my credit unnecessarily, accusing me of fraud, and providing some of the worst customer service I've experienced, I would never recommend this dealership to anyone. There are plenty of dealerships that actually want your business--this isn't one of them. read more

Outstanding service and parts people. Love amy and carl. Alsoo great coffee and pop corn, man i would stay there all day.

Thank you very much Amy! She was very attentive and answered all my questions before coming down to purchase the C400GT. The whole process went through smoothly. I definitely highly recommend coming to Long Beach BMW! read more

try to buy parts here. The woman that answer the phone is rube and unknowledgable. She obviously hate her job. I would suggest staying away from this dealership and using a qualified knowledgable location. read more

I'm changing my review of Long Beach BMW Motorcycles! I just got a phone call from the service manager Jeff, and he explained the details behind invoicing and service, as well as my own misunderstandings having to do with the service they provide and how they need to track and stand by their work vs work done by another place. Jeff was clear, kind and I greatly respect and appreciate the phone call to clear it all up, and he offered help where he can related to my BMW. I will in fact recommend this spot based on this interaction. Solid business actions and explanations. Again, I appreciated Jeff taking the time to clear things up! read more

I just wanted to give a big THANKS for such a great buying experience from Long Beach BMW Motorcycles (LBBMW). I have - and have bought a lot of motorcycles from many brands and dealers, and have to say THANKS to the Long Beach BMW folks for an A+++++, 5 - Star experience. Unfortunately, buying motorcycles from many motorcycles dealers is a less than professional experience, and that's putting it gently. LBBMW stands WAY high above the crowd in terms of the overall "experience" and the "PEOPLE". Us bikers are passionate about biking - and buying your very personal bike should be a great experience, and this was. First and foremost, I want to say THANKS to AMY, she was a first class Sales PROFESSIONAL, knew her stuff, is nice, smart, and professional - and did I say she knew her stuff? She really did ... about the best PRO in the business, esperienced in product AND knowing how to treat people, AND knowing how to get a deal done with gratitud, pleasure, and fun ... she smiled all through it, but also deeply knows her stuff - ASK FOR AMY if you want a great bike and buying experience. She followed up courteously and professionally, helpsed me order my bike, and was simply really nice and a joy to work with! Most folks have to go back and forth with their manager and make the negotiating pricing experience uncomfortable and awkward and high pressure (to say the least). Not Amy, she handled it all, we sat at her desk, we spec'd out my new order bike, she knew all the options and knew how to explain them, worked out a deal on her own, gave me very good and fair pricing, wrote it up and it was 110% as it shoud be, a joy! (a rare treat)!!! Amy treated me like she and the dealership appreciated me and their customers .... simply 110% A+++. She actually made buying so easy and I'll even say fun. The owner also came over and spent some time chatting with me, and he also was just as nice and appreciative and as warm as he could be. It's kind of nice to know owner is nice and appreciates his customers ... and has created an environment that people want to work there, AND customers feel good about buying from them. I also was introduced to their parts manager, and she knew her stuff as well. They truly treat you well and like part of their biker family. If you want a great bike, great price, smart people, and want to be treated with gratitude and "family", this is the place to go for your bike. **and for the record, BMW bikes are premium amazing bikes, but they are priced competitively, so definately give BMW a serious look when you are looking around, they are the best - and you'd be surprised, not imtimidated, they are competively priced and oh that very special German engineering is beyong great (I've had several of them)! Thank you Amy, thank you LBBMW, thanks to the owner and staff ... everyone wants to be treated well and appreciated, and everyone wants fair pricing and a good sales experience. I can't say enough as an experienced buyer and lifelong rider, this place and their people (and bikes) are as good as it gets!!!! A PERFECT 5 Star, A+++ experience and people! Thank you, I appreciate you all. read more

Horrible experience. Even though I'd bought a new motorcycle from them recently and had them sell my low miles clean S1000R (they make 15% commission of course), they overcharged me for a very simple 2 minute job. When I brought it up the manager was rude and kept saying you signed the papers and you were aware. I clearly stated that I was not aware of this particular charge but he wouldn't even knowledge to somehow satisfy a customer who's given him business. I will never buy or service with this dealership again. If you're south of Long Beach I highly recommend Ivy Seaver in Orange (they're very professional and very helpful) and if you're north of Long Beach of course you have lots of dealer options in Los Angeles. AVOID THIS PLACE!! read more

Sales or service, this isnt the one. I purchased a vehicle from this dealership. many fishy issues and the service manager was spoken to today. Jeff is false, rude, disrespectful and claimed what i had to say was all "B***s***" Strictly money based. dont buy a tune from them because the warranty will be voided. this isnt the dealership. read more

Michael the sales rep is awesome. Not pushy, friendly, and professional. They have a Great selection of motorcycles. read more

Quick update. My battery died on my bike and I was not able to find a replacement anywhere online other than through BMW. Via the general website, I bought a battery and got a call from a local dealer a week later. They told me they could not ship the battery. Then there was a small hassle to get my order canceled and refund. I called Long Beach BMW and told them what happened. The sales rep offered to drop the battery off at my house on his way home!!!! I had the new battery at my house within hours. I have never had a business go out of their way to do something like this and feel awful that I didn't catch the persons name. But I hope this helps get the word out on how great they can be. read more

Long Beach BMW is great. They stock more parts than any BMW dealer I've visited. They have a nice showroom with a lot of gear, accessories, and bikes. Jeff W. is awesome and the epitome of how dealer customer service should be. It's about an hour and a half away from me but I would trust this dealer with new and used bike purchases, parts, accessories, and service work on my bike. read more

I took in my BMW g310r for it 6K annual service the technicians did a great job the bike feels amazing there was a little awkward situation with Jeff which was kind of funny at the time I was kind of mad at the situation but knowing that he called and left me a voice message to apologize made it all up I will be coming back for a rear tire and for more services in the future sorry about the grunty exhaust lol but anyways yeah they're pretty solid they fix my bike up they install the front tire thank you Jeff and Eric and all the technicians back there keep doing a great job!!! I mean I can be mad at the dealership they gave me a chance they gave me such a great deal on my bike thanks.. read more

Long Beach BMW Motorcycles - Motorcycle Dealers Near Me - Long Beach, California

Mr. Jeff has always been very communicative and helpful. Had a wreck they picked bike up and fixed it. Helped at the track too even. If you're honest with him he will be honest with you. Thanks read more

Long Beach BMW Motorcycles - Motorcycle Dealers Near Me - Long Beach, California

Took my R1250GS for a warranty front caliper replacement and found the front gold anodized rim discolored. They replaced the caliper but also allowed the brake fluid to drip onto the rim and discolor it. They did not take responsibility. Not cool. Will not return for any kind of service. read more

Do not take your bike here- incompetent staff- intoxicated service manager. Go anywhere else but here.

Great place for parts and service. Friendly sales staff. Will be going here again for my Beemer needs.

Staff are rude and unwilling to help. Arrived at the dealership and there were 6 people sitting at their desks and did not acknowledge or assist us. We have owned BMWs for decades and this is the worst dealership in Southern California. We had even bought a car before and had a bad experience then, but were willing to give this a second try. Never again will they ever get our business. Buyers beware! read more

I get why this is the #1 ranked BMW Motorcycle dealership in the US! From sales to the entire service department, it's been nothing but smooth experiences. Big shout out to Eric and Jeff in the service department! Highly recommend this location for servicing your BMW motorcycles. read more

The spirit of great BMW dealerships. Pulled up on a Friday afternoon, 300 miles from home and not yet at my destination. Pulled all the stops to get my ABS sensor swapped and bike tested despite a busy workshop. All that with the a smile and a warm welcome. I will be back shortly to get me and my wife one of the great fun t-shirts they sell. It's just why you pay that little bit extra to buy a good brand with a good network of excellent dealers. read more

I would also like to thank the sales staff with their amazing experience they provided. They are very helpful and extremely experienced. The sale was very easy and straightforward. Keep up the great work!!! read more

The people in sales are helpful. But good luck trying to get ahold of the service department. You'll get an answering machine every time.

Three weeks ago, I was on the market for a motorcycle as a new rider and first time buyer. I had only been to two other dealerships before coming to Long Beach BMW Motorcycles and was already feeling overwhelmed. For the first time, I wasn't met by a sales person that bombarded with me questions or who rushed to get me in the seat in front of his computer. The dealer I conducted business with was Michael. After learning I was a brand new rider, Michael was able to provide the knowledge he has and make it so as someone like me could understand and be confident in my motorcycle selection. He displayed a great deal of patience when he answered all of my questions. And when he didn't know the answer, rather than making something up because I didn't know any better, he took the time to find the answer or ask someone else who did know. He was very real when I asked opinion based questions regarding gear and motorcycles which made me trust him more. Michael made a sale that I was very happy with. Not only do I have an extremely affordable payment, but I can ride in confidence knowing I'm backed by the customer service they provide. After it was all said and done, Michael took it upon himself to go above and beyond for me. On his day off, Michael helped me get my new motorcycle home and pretty much taught me how to use it to its full potential by explaining all of its features. I understand that it's Michaels job to ensure he makes that sale. But I sincerely feel that making sure I was satisfied was his priority. Although it has been a few weeks, Michael and I are still in contact. He's invited me to go on rides and to even join him when he goes to the tracks. Lastly, because I took the Beginners Riding course with Long Beach BMW Motorcycles, they kept their word by reimbursing me for the course and crediting me $500 to go towards gear. Without a doubt, the best experience I've had when it came to purchasing a vehicle. read more

Long Beach BMW Motorcycles - Motorcycle Dealers Near Me - Long Beach, California

Staff was fast and efficient! Was able to solve my exchange. I was in and out with in 30 mins

I recently purchased a new bike from them and had an overall pleasant experience. I visited them a few times over the course of a month and never once felt rushed or pressured. One of the best things about this dealership is that they let you test ride as many bikes as you like. This was super critical for me because it really helped me feel and understand the differences between the different models. I can honestly say I didn't end up buying a Triumph because I wasnt able to test drive one. Another nice part of my experience was the help from Gaje both before and after purchase. He even went so far as to send me a homemade video on how to detach a plastic gps cover that I had trouble with a few days after I took the bike home. read more

I brought the bike in for routine service and, having learned that I could only pick up the bike during the week, the team made accommodations for me to pick up the bike at an earlier time Friday. read more

I've almost been with Long Beach BMW 10 years. My first experience was so good, I purchased my hp4 from LB even though I was hundreds of miles away in the Bay Area. As a motorcycle instructor, the students loved the HP4 and that always led to me to ask students to consider LB BMW, even though it was really far. (Because I was so impressed with LB BMW I still bought from them though I was living hundreds of miles away). I told so many students about LB BMW that some actually did end up buying from there, and there were also some that had actually already bought from LB and brought their bikes up North. The DMV had issues and sent out the plates late. So the "LB BMW" placard got a lot of attention as the HP4 went around and also stood out at the classes. So many of the staff and previous staff were great. I even had great interactions with David (now the manager). I don't know what happened to David. I've heard other customers complain about him. You can read about it in the recent 1 star yelp reviews. I brought his behavior / attitude to other staff and they said, "That's just David." I think they said he was in the Navy or military or something - and he just brought that kind of perspective and treatment into a customer service position. Rude. Abrupt. Condescending. Unapproachable. I wish LB could attract and maintain their customers 10, 20, 30 years. That's going to take some attention, priority, and focus though to Management's execution of customer service. I probably wouldn't have written this review. I thought that maybe David just hated me personally so I'd just leave it at that. But I felt something's not right with the recent Yelp reviews. I want to see LB BMW go back to its former time when they would get people to buy from hundreds of miles away - Bay Area. Or the other yelper "Z P" from Utah & Ohio. Wish you the best, David. I thought it was just me until I read some recent yelp reviews. read more

This review is specific to the parts department. Dewey and Jamie were awesome. They took the time to ask me questions about why I was swapping my parts out, what I was trying to accomplish and offered me the correct parts. They took time to discuss options and were patient with my questions. I drive from Santa Clarita all the way to Long Beach just to do business here. I have to note, this is after Burbank and Newbury Park BMW Motorcycles' parts departments made me feel like I was bothering them. read more

Very pleased with the overall experience at Long Beach BMW Motorcycles, especially with my salesperson Greg. Greg went above and beyond to make sure the entire process was seamless. He is also extremely pleasant and easy to work with. I would highly recommend asking for Greg if you are in the market. read more

My review is based on my recent experience with the dealership on 10/8/2018 (not the service center). I, unfortunately, did not purchase the bike I was considering as I was given different conflicting answers from different sales associates. I originally started corresponding with Gaje via email last week on seeing a used motorcycle they have listed online. He was prompt with his reply and answered almost all of my questions and told me we could talk about negotiating a price (as I had asked them if it was solid or negotiable). I told him I'd come by and see the bike the following Monday if it was still available (he agreed to keep me posted). Monday came, I stopped by and looked at the bike then was greeted by Ron, who was extremely helpful and friendly. He admitted that he didn't know much at all about the bike's history and that another sales associate took it in on trade. I asked him as well if there was wiggle room with the list price and he said yes, some. So he went in and let my wife and I discuss the bike further. While my wife and I were speaking we found some leaks on the bike (maybe oil or grease) and a few oxidation/rust spots (some expected for an 11 year old bike). However one big issue I found was that the clutch pull made a really strange sound when pulled in, it didn't sound safe. David the general sales manager (part owner as well) came out and started the bike up for me, we spoke, I told him my concerns and his answer was that it's an old bike. Also, the seats had tears in the leather, but he said a shop down the street could repair it for $150, I asked if that could be added to the sale/negotiated and he said no. He then said he'd "rather sell the motorcycle at auction for the list price he could get then negotiate at all on the price". (quoted) End result being, they lost a customer with check in hand, unfortunately. I don't like bait and switch tactics and don't have time for 2 people telling me they could negotiate the price a little and another guy (who actually has the final say) telling me that there's no room for negotiation at all. Unfortunate they wasted my time on the 40 mile drive down to Long Beach but so be it. Maybe I should chalk their conflicting answered up to poor training or the sales manager having a bad day, who knows. Just to elaborate as I've been contacted by David via PM, what I mean by bait and switch is that I was told one thing (negotiation) could be done by two associates and then told no negotiating could be done by the actual person in charge. So by this I came down only because I was told the negotiation could be had on the existing price and there was told the opposite when I got there by the final decision maker. So maybe bait and switch isn't the proper term but certainly sounds better than lied to or decieved. I dont blame David explanation for this at all I just wish I would have been told that the price was solid/non-negotiable from the first email/phone contact and then I wouldnt have wasted time. read more

Bought a 2023 BMW F750GS from Greg here a few months ago and he is as customer-focused as they come. Ultimately this was the smoothest process and experience of all the auto/moto purchases I've ever had. Please give that guy a nice Christmas bonus. ;) Just today though I was about to ride and the bike notified me that my rear tire pressure was at 11PSI. Inspecting it I saw a nail in the tread and immediately called BMW Motorrad Assistance. They got my biked towed to LB BMW Motorcycles and when I got there, Jeff helped me to get my bike up and running. And this was on the last day before they were going to close down a few days for the Christmas holiday. Jeff was able to squeeze me in their schedule somehow and now I'm able to ride this Christmas weekend with my boys. Great to see that there are folks out there like Greg and Jeff who go the extra mile to serve their customers. Please give Jeff a raise as well. ;) Overall, my experience with BMW and specifically LB BMW Motorcycles has been a great one. They are quick to respond and their product and service is high quality. read more

Where is integrity? My dream was to ride across country on a BMW motorcycle. I spoke with Mike, emailEd and texted... we had the bike picked out, and agreed on price. I said let me give you a down payment now. He was reluctant to take a down payment with me not being present. I sent him confirmation of funds and bought airfare from Chicago only for him to text me today that he sold the bike... I guess I should be happy I didn't board the plane. read more

I just purchased my first BMW motorcycle and have to say it was close to the best experience, I've had at any dealership! I showed up on a Wednesday to test drive an R1200 GS, and the salesman Mikey, was helping another customer but made eye contact to let me know he was aware that I was there. When he had a second, he ran over, said that I could sit on any bike I wanted and that he'd be with me shortly to set up a test drive. When I went back on Friday to make the purchase, they were fair with my trade-in and made the entire purchasing experience quick and painless! Mikey also took the time to answer all of my questions, thoughtfully, and even gave me his number in case I had any questions about the bike or cool SoCal rides!! What an amazing experience, and I hope you'll give Mikey a call when you're ready for the best bike on the road!! read more

I have been a long term customer at Long Beach BMW Motorcycles. Their service department is top notch and they are customer satisfaction oriented. Great job by Jeff, Eric and the tech team! I am posting today however because I just traded my 2018 K1600GTL in on a 2022 model of the same bike. I worked with Michael in their sales department. He was super knowledgeable and very helpful in facilitating the sales transaction. I got a super fair deal and couldn't be happier with the results! Their parts department is top notch too; kudos to Dewey, Jaime, Chelsea, and those behind the scene. I wouldn't go anywhere else. If your looking for a bike, or service on your existing ride, this is the place! Bob read more

Service: Complete untrustworthy with extremely overpriced and very shoddy work, not far from being a complete scam. Unfortunately, got completely reamed here. An annual service (glorified oil change with "safety" checks), 2 new tires (one which was 7 YEARS OLD!!! when installed), some brake pads and rotors (also unnecessary and used crappy aftermarket Bikemaster rotors marked up 100% from regular retail, which is NOT OEM), brake and coolant flush, a new radiator fan (which was working just fine...replaced for no reason or maybe it wasn't replaced at all) comes out to a WHOPPING $2600!!!! I wish I were kidding, but I'm not (please check the photo attached). Take a look at the photo.. And to top it off, all this took several weeks, they were EXTREMELY rude, but more importantly returned the bike back with ZERO freeplay in the clutch lever, a maladjusted brake light, which they claimed to have fixed, and crucially didn't even offer a valve check/adjustment...only offered unnecessary and incorrect replacement of parts and service. It's obscene and I almost can't believe how outrageous this is. Sales: Not particularly helpful sales people with very little knowledge of the actual motorcycles they are selling. I saw a used lightweight BMW G650 Xcountry (350 pound curb weight) on their showroom floor with Harley Davidson Heavy Duty tires meant for 600+ pound bikes. The sales people tell you they will call you back and then never do....multiple times, claiming their busy. Yet when you walk in, they're twiddling their thumbs, doing nothing. Parts: The one time I bought an oil filter here (about a year ago), the guy was very nice and stashed it for me outside because I couldn't make business hours. A+ here. UPDATE: This business has contacted and complained to Yelp in an effort to remove my HONEST and UNBIASED review. So much for an ethical business. If you want to go to one of the shadiest BMW dealers in SoCal, welcome to BMW of Long Beach. It appears they have a long track record of doing this. Check the "removed" and "not recommended" reviews. AVOID AVOID AVOID!!!! read more

Long Beach BMW Motorcycles - The outrageous bill...$2636.48!!!! - Motorcycle Dealers Near Me - Long Beach, California

This is THE place to get your Motorrad purchased or serviced. The owners (David and Charles) are terrific and go out of their way to support customers and the community. I have participated in several of their sponsored events. BDR presentations, rides, campouts and a track day. Service is always great. Jeff will take the time to answer all questions and make sure you are satisfied. I always am. Buy your bike there and they'll hook you up with a loaner when you come in for service. read more

I took my R nineT for clutch replacement, I don't have the tech name but whoever worked on my bike really took care of it, feels like new , special thanks to Dave and Dewey but of course the rest of the staff Erik and the techs, my bike was completed when promised, inspected and adjusted, clean and recommended service, is my 3rd bike from here and won't be the last one, Charles, Jeff and everyone in parts, thank you for always been professional and respectful to me and my family. Can't wait for the next purchase ! read more