0 stars. DO NOT BOOK HERE. This had to be the most disappointing service I've ever attended. Eric, the director of the day promised so much and didn't deliver none of it. We paid for a service 3-7 but was only in there from 4-5 and then they shut it down. Out of respect for your loved ones, find a better service than this to lay them to rest. read more

This place is the absolute worst, they are so unprofessional, rude and disrespectful, I completely regret having anything to do with their services, Eric is a straight out liar, he gave me his word to do certain things and did not do so. I highly recommend anyone looking for a funeral home to look elsewhere. read more

They made a sad occasion bearable. They have assisted my family and friends with several services. May JEHOVAH continue to BLESS them for their kind and continued professional services for the dear departed love ones. Thank you ,R.Curry read more

We used Long Beach Colonial for the memorial services of my brother in law. Our funeral director was Eric and he was assisted by Norma. The service I received throughout the entire process was nothing short of EXCELLENCE AND COMPASSION. My sister who is having a very difficult time grieving was probably their most challenging client but even in the worst scenarious, Eric and Norma maintained their professionalism and patience. We went for the cheapest package but we received FIRST CLASS SERIVCE. This mortuary should have a 5 star rating. The casket was beautiful, the mortician did a very very good job, their assistance in the mass was absolute, the police escort, the military honors at Riverside Cemetery ...my brother in law was beaming with pride/ honor. Long Beach Colonial Mortuary took care of everything humanly possible to provide your family the best sendoff for your loved one. Joji read more

WE were referred to Long Beach Colonial from a dear friend Mildred Johnson. They had represented her uncle for a service here. My sister and I scheduled an appointment and were met by Eric, very kind humble, funny ,easy-going gentleman. We were immediately drawn to his charismatic nature and making us feel at home. We had many questions and he answered all of them and what he couldn't answer he said I will get back to you and then he followed up with that. His attention to all our questions was excellent. Everything from having someone sing at the service to the finances. We didn't leave with anything unanswered. We decided to remain with Long Beach Colonial because of the personal relationship we reached with him. We had many changes for services to try to coincide with the Riverside Cemetery and not once did he hinder any unhapiness that we were bothering him.. we also dealt with Yolanda and she was excellent in getting any of her questions answered and Mr.Morrow called me at one time. And he was very kind as well. The staff here worked with us with everything that we needed. If needed we would definitely use Long Beach Colonial again thank you Eric for your magnificent attention to the service for our dad. The venue is clean, well lit, very organized they had all the supplies that I needed for our service. Thank you for making our services such successful event read more

I just want to say thank you so much for the handling of my mom's homecoming service words cannot express how grateful I am that I went with you. You were able to bring my mom home from North Carolina with no hiccups you were able to conduct service at high-level Eric was amazing. He was attentive to all of my needs, he made sure the service was exactly what I wanted and the family was so well taken care of I thank you so much. Thank you to the owner, the Marrow family you took great care of my mom. read more

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Beautiful place! I always pass by here in Long Beach after living in the city for 28 years. My friends and families usually use Forest Memorial Lawn. It has a cute charm to it and a nice intimate space for smaller gatherings. However, the only downside is guest experience and service. When I recently attended my friend's mother's viewing, guests were not offered water. Only a few did. I spoke and requested politely to one of the staffs. She informed me twice that they do not serve water, until I told her that a few other guests were provided complimentary bottled water. She finally went to get a mini bottled water for me. My friend and her sister poured a lot of money into Long Beach Colonial Mortuary and a tremendous effort to make their mother's viewing a very special day. They deserve nothing, but excellent and highest quality service, including all of the guests. When I first stepped in, I even thought how nice it would be to use their services in the future, until I encountered this situation. All clients deserve to get their money's worth. read more

If I could leave ZERO stars I would! The first time I called they came off as helpful and understanding. Once we were ready to proceed they made it impossible for my grieving sister to cremate her baby! They DEMANDED that we involve other agencies that we contacted and told us they don't get involved. When I advised this man that we wouldn't be moving forward with the service because we couldn't force the other parties to come out he began yelling at me! This man was telling me I was wrong and that the police department was lazy and not wanting to do their job. The switch up was very quick when I told him we couldn't move forward with the service he became hostile and rude! I made sure he knew I would be writing this review and he was more upset and demanded that I listened because he knows what he's talking about. I wouldn't recommend anyone to deal with this level of disrespect and unprofessionalism specially when grieving. Save your time and look elsewhere! read more

My daughter was entrusted to Colonial Mortuary of Long Beach. The team did an amazing job from start to finish. The dignity and respect given to my loved one is immeasurable. The genuine love and concern for my family will never be forgotten. Preparation of my daughter was beautiful. All funerals cost, so be prepared. read more

What can I say about this Mortuary they are very phenomenal very professional the owner Lenston himself is very amazing his staff Shirley did a wonderful job with my mom Eric Was so amazing Mr. Collins is very amazing gentleman Christina very helpful so much more to name I will always use this mortuary for anyone who pass and I will always recommend this mortuary to anyone They buried my niece my sister my mother n law and my self when I pass Thank you so much the LONG BEACH COLONIAL MORTUARY AND STAFF read more

We had a very complicated circumstance where my brother's remains needed to be repatriated from another country. Long Beach Colonial Mortuary (LB Colonial) was who we selected to go to the airport to accept and transport the remains. They were great with coordinating with the non-US mortuary in getting the shipping details sorted. Customs and Border Patrol held my brother's body in quarantine as paperwork got sorted out and the representative from LB Colonial waited very patiently to receive the remains and communicated with us to ensure we knew the moment they took custody of his body AND let us know when his body reached their facility in Long Beach. We really appreciated the communication. Eric, our funeral director, was caring, personable and very clear throughout the process of walking us through the decisions, costs and contract. The family viewing was handled very well and everything went exactly as planned for the services themselves. My family is so appreciative of the caring and effort put in by the LB Colonial team. Thank you. read more

I have to give it 1 star based on how they proceeded to embalm my uncle when my cousin had said YES there will be a service but not as to what kind of service. They did not know if she was cremating him or not due to financial situation. No they did not charge for embalming him but did charge a fee for picking up his body from hospital -$450. I know when I called Inglewood Mortuary they did not charge me to pick my dad up when he passed and they came quick. read more

Thank you to Eric and staff at Long Beach Colonial Mortuary! They're very professional & I thank them for helping put my mother to rest peacefully in January of this year. They made a very sad time less stressful because everything went smoothly. The flower arrangement they made for my mother's casket was beautiful, they even included Iris flowers since my mother's name is Iris, I really appreciated that special touch. My mom looked very nice and they did a great job on her hair, makeup, and her nails. Great communication and flexible where they could be, I highly recommend this mortuary. Thank you! read more

The owner is the VERY RUDE for no reason!!!! Her whole staff is scared of her that they end up being rude too just to make her happy. I never heard of a company with bad customer service sooooo bad you can't do anything about it. I'm a delivery driver for a local florist and everytime i go there i get treated really horrible I dont know why. I hope its not cause of my race that would be said to know. this last visit was the worst this is how it went...(07-31-11) Me: role up to delivery area ring door bell and try to be nice even tho i know they were going to be rude. Owner: YES?! me: i got a delivery for tomorrow viewing from the family. We cant deliver tomorrow and my boss spoke to **** and said it was ok since they have enough water to last until tomorrow. Owner: UGH! (walks away) another employee: do you need help? me: um i want to drop of a delivery but she just walked away employee: i'll take it (shaking head), i dont know why she always does this. me: yeah why is she always so rude Employee: is that all? me: yeah thank you! (so pissed i call the owner right after since she took off) so i ask if she was the one who was rude and left me hanging outside with an order. Owner: yeah hangon! me: (holding very pissed now) owner: it was taken care of so what do you want? me: will just to confirm and also to ask you this: why own a business if you are such a bitch!!!! owner: cause stupid people like you! Me: you are such a bitch and bad service how do you deal with the family of the deceased? owner: (hangs up the phone) read more

I wanted to let everyone know how great Long Beach Colonial Mortuary. Eric went beyond the call of duty to help me, help my 93 year old mother. This was good old fashion caring about your customers. This Wonderful young man took the papers to my mom's house so she could sign them. Did you hear that, HE LEFT THE OFFICE AND TOOK THE PAPERS TO MY MOM. He knew I live about 50 miles from her and I need the papers signed right away so I could get her help. THIS WAS AWESOME CUSTOMER SERVICE. Because of what he did I make the deadline that everybody thought impossible. Thank you for your help. Kelita Kelly read more

I had the honor of having LB Colonial provide the mortuary services for my husband this past weekend. My interaction with all the staff was exceptional from start to finish. Including our limo driver (Allen) who was so patient and kind. The staff at LB Colonial (Lenston, Shirley, Mr. Brown) helped to make a sad occasion a little bit lighter by being so professional, sympathetic, patient and understanding to any request or concern we may of had...They are top notch all the way...Thank you so much LB Colonial family. read more

Awesome services to our community our family had the pleasure of having them to take care of our mother Catherine Parker, complete funeral services, we were pleased. read more

Recently my Granny passed away. Our family acquired the services of Long Beach Colonial Mortuary. We dealt directly with the owner, Mrs. Anna Monroe. Ms. Anna "as I loving called her" was absolutely wonderful. She was very kind, loving, compassionate, attentive and professional. Although this was an extremely difficult time for our family, Ms. Anna and her staff made it easier for us to endure the planning for our loved one. The level of professionalism and compassion was very much appreciated by our family. Ms. Anna always had an encouraging word and/or a loving huge for me. Our family would like to thank Ms. Anna and her staff and let them know how pleased we were with their services. Thank you. Emma Mosley/The Callahan Family read more

Colonial mortuary is the best service you would want in the time of need. Lynn and his staff provided excellent care to my family during our time of bereavement. The care and professional service was beyond care. They provided with leadership and choices that was beyond caring. In your time of bealreament don't hesitate to call them. read more

In my business I work with many Mortuarys, This is the Best! They are anounted and operate with the Spirit of Excellence.