Michael and his wife refinished my mahogany front door and side lights and did an incredible job…read more If you have furniture or woodwork that is worth restoring, Michael is your guy. You get what you pay for.

I had the pleasure meeting Michael, great person, he's work is impressive! I had furniture with…read more a lot of damage from flood water. I was amazed with Michael's work. They look like new. No sign of water damage, absolutely amazing! Thank you Michael. Highly appreciated and highly recommend!

We utilized Deborah's services to appraise our son's engagement ring. We were extremely impressed…read morewith the care that was given to the appraisal. We learnt so much about the ring but also diamond assessment. We could not be more pleased and even though we live in FL, we will seek her guidance for all of our appraisal needs.

We had a family heirloom, a large jade piece, and had no idea of its worth. We found Deborah and…read moreshe was able to come over and assess the value of the piece. Appraisers who can do in home visits are not that common and the visit was priced extremely fairly. I can't even say how much she was a godsend at a time that was quite stressful for us. Along with her professionalism, came a genuine joy and love of the precious stones she worked with that shone through. I found her to be such an absolute pleasure to work with and she was so helpful with follow up questions that we had. Deborah really went above and beyond when working with us and that shows her dedication to her craft and to her generosity. The report we got back was so detailed and gave us so much insight into our piece; it was more than we could have asked for, and we could tell her knowledge was from decades of working with the precious stones. Our family is extremely grateful and fortunate to have worked with her and highly recommend her. I personally am so happy I met her, meeting someone today who loves and is so skilled at what they do is rare indeed. Dare I say it? She's a gem of an appraiser!

My nephew was just drafted by a major league baseball team. To celebrate him and for good luck, I…read morewas shopping for a particular charm. Time was of the essence. One jeweler in Bellmore was closed, the other didn't have what I was looking for and pushing other charms on me. Not appreciated. The staff at Philip Joseph was friendly, understanding and had exactly what I was looking for. The price was very good. I asked for a jump ring, and they said they needed to see the chain. The next day I went back with the chain, broken, and asked if they could rush the repair as his flight is leaving in just a few hours. Within the 1/2 hour they called me back, told me the repair was done and charm, ready to go. SO ACCOMMODATING and they made giving my special gift so easy. Many, many thanks. I've found a new jeweler.

If I could give 0 stars here, I would. The customer service here is DISTURBING. I cannot believe…read morethis place has been in business for as long as it has considering the way they speak to their customers. The rest of these reviews are likely fake, written by the unprofessional people who work there. My sister got her wedding band here about a year ago. She works from home, and is very careful with how she treats her jewelry. Twice now, she has noticed diamonds have fallen out and/or cracked. The first time she spoke with the jeweler, they repaired the ring, but said they could not guarantee it wouldn't happen again and said "diamonds break." My sister was blamed for the diamonds breaking. The second time my sister went back to the jeweler, she was met with anger and hostility. When she walked in, the jeweler asked "what did you do?" Once again blaming my sister for their poor quality ring. The OWNER of the store said "maybe your brain waves broke it." They compared the diamonds falling out of her ring to a car malfunctioning after purchasing from the dealership. If this were the case, one would bring their car back to the dealership and expect it to be fixed, however, they refused. My sister decided to go to a real jeweler for a second opinion. This jeweler explained that this ring shouldn't have been sold to her in the first place because these tiny diamonds are prone to falling out or cracking. Would have been nice to know, and a legitimate jeweler would have been transparent about that rather than just trying to make money off a customer. Expect your diamonds to break if purchase from this jeweler. It's one thing to have poor quality jewelry, but another to understand customer service. These is a poor excuse for a business.

They say that good things come in small packages. This store is definitely one of them. This…read moreshop is located on a small road that goes into the Mineola LIRR train station from MIneola Blvd. There is some parking on the way in and then a little further into the station. It's not unlimited-plentiful but there seems to be enough metered parking available. This is a wonderful shop and Nilesh and his wife are the owners and people you will speak with once here. I had agreat experience having some old items repaired and purchasing new ones. They are also proud members of the Mineola Chamber and here to work with our Mineola residents and surrounding guests They have a lovely inventory of gifts for both male and female and a very nice selection of watches. Nilesh designs jewelry and when you see it, you will be very impressed. As far as retail goes, I feel very comfortable in this shop. KUDOs to the team at Pristine Jewelry.

Perfect local small jewelry store for repairs and new purchases. Family owned and extremely…read morefriendly and easy to deal with. Prices are reasonable and repairs were expertly done and on time. You won't be disappointed.

Avoid Ralph at All Costs - Incompetent and Dishonest…read more I'm writing this from the courthouse where I've just filed a lawsuit against Ralph. That alone should tell you everything you need to know. I brought my father's watch to Ralph for a simple gasket replacement. It's a diving watch he wore while serving in the military, and I'm heading to Ukraine to serve myself--I wanted to wear the watch in his honor. I chose Ralph because of the many glowing reviews online. Big mistake. The first red flag was the overwhelming smell of marijuana in his shop. I dismissed it at the time, thinking maybe it helped him focus on delicate work. I couldn't have been more wrong. When I first brought the watch in, it was functioning well--just running about a minute slow each day. All I asked was for Ralph to replace two gaskets. We agreed on $200, which was all I could afford as I won't be working for the next six months during service in Ukraine. For such a basic job, it was a fair price. A day later, I called to ask if he could look into the cost of a new crystal. After not hearing back for a couple of days, I followed up--only to be told he had already replaced the crystal for $150 without my consent. When I told him I wouldn't have agreed to that, he flew into a rage, yelling about how he wasn't making enough on the job. It became clear to me he may have serious issues, possibly substance-related. When I finally went to pick up the watch, the bezel no longer turned. Ralph claimed I had damaged it myself, which I hadn't. Then I noticed the self-winding mechanism wasn't working. He insisted it was fine, despite clear evidence to the contrary. It was rubbing against the back plate. I stormed out taking my watch, but later returned, hoping he would take responsibility. After more yelling and resistance, he begrudgingly agreed to take another look. Weeks passed. My departure date for Ukraine got closer. Today, 2 days day before I leave, Ralph texts to say the watch is ready. I go in--and unbelievably, it's in worse condition than before. The winding mechanism is not working as it should. The bezel now turns, but it could easily be roomed with a thumbnail. I walked out refusing to pay. This time, he followed me outside, becoming aggressive. I told him I would see him in court. Later that day, I went to another, far more competent watch repair professional. He opened the case and immediately found the issue: the movement wasn't seated properly, and the retaining ring was missing. I know that was there when I gave it to him because I open the watch myself to see what gaskets were needed. Without it, the entire mechanism is unstable. If a replacement can be found, the watch might be salvageable. But it's an older model, and chances are slim. This isn't just a watch--it's a deeply sentimental piece of my family's history. And it's also quite valuable. Ralph, if you're reading this: You know exactly what happened. That retaining ring didn't vanish on its own. It's either still in your shop or you carelessly threw it away. I don't forget things like this, and I'm not letting it go. Ever. To anyone considering trusting him with something valuable: Don't. The reviews are misleading. My experience was a disaster, and now I'm left with a broken watch and a legal battle just days before leaving. Also, take a moment to read the negative reviews--those are the accurate ones. Many people have had experiences similar to mine. And look at his responses: full of excuses, never accountability. He clearly lacks the ability to take personal responsibility. Pathetic. Take a look at the photo I've attached. You can see at nine and 10 o'clock the space between the watch face and the case itself.

I dropped off my Panerai and Omega for polishing on Thursday and received a call on Monday that…read morethey were ready for pickup. Both watches were restored to mint condition-- the Omega had significant scratches and the Panerai had a ding, all of which were flawlessly repaired (check attached pictures). Excellent service at a reasonable price. Highly recommended.

My better half had a necklace that needed its clasp repaired…read more I came here and the proprietor tinkered with it a little bit, saying it needed an adjustment. When he was finished, I asked, "What do I owe you?" and he said, "No charge." Now that's a five-star experience.

I came here in 2022 looking to buy a diamond necklace for my girlfriend. Although I had…read morereservations about visiting a small, unknown place versus a Kay's or other established chain jewelry store, I thought these guys would be able to give me more personalized service. I'd never bought an expensive piece of jewelry (for anyone) before, so I'm sure the naivete and nervousness was written all over my face. I told the two gentlemen working there what I was looking for and my price range, and they guided me to a beautiful piece. At no point did I feel pressured, manipulated or like I was being upselled. Before leaving, I cheekily announced that I'd be back for the engagement ring if all went well. Well, turns out, I actually meant what I said. I came back a year later just before Valentine's Day to pick out a ring. I ordered it on Thursday and got a (discreet) text 2 days later informing me that it was ready. No fuss, no problems whatsoever. By the way, she said "Yes."

I brought both my engagement ring and my wedding band to David for repairs. One of the diamonds in…read moremy wedding band had fallen out but I had the stone, and one of the very small diamonds in my engagement ring band had fallen out and needed a full replacement. David was wonderful. He pointed out how the prongs around the stone in the engagement ring needed to be fully repaired to allow the diamond to be replaced and for the wedding band, the white gold itself needed to be built up to allow him to fully repair the prongs that were needed to hold and support the stone that had fallen out. My husband and I had just celebrated our 15th wedding anniversary, and both rings had not been polished or dipped to protect and restore shine in that time. David suggested and took care of this for me as well. He promised the rings would look as they did on the day they were purchased and he did not disappoint!! Was so excited to pick them up and see how beautiful they looked. David offered fair pricing, meticulous work, and extreme care and security in holding my jewelry for me. Thank you again!

I brought in a few bracelets that needed repairs, and I had heard great things about David. I can…read morehonestly say he exceeded my expectations. All of my bracelets look brand new! I will definitely be returning to David's for any future repairs. Highly recommend him!

I was in the store earlier today looking to sell a 14k gold chain that I have had for almost 30…read moreyears. I couldn't have been more happy with the service I received. Thank you so much Laurie your help, and the great conversation we had.

Great Service Kind Staff All my needs were met - Resized a ring, fixed watch and Amazing Brighton…read moreJewelry and wallets and Pocketbooks and overnight bags. Love this store.