Three years ago this company installed a boiler with an upside down relief valve and an undersized…read moremain circulator, leading to system failure and no heat this winter for my 83 year old father, living alone. After $2k emergency repair, another $5k to fix.

Nothing but fantastic things to say about Central Air Systems and hvac technician Will who came to…read moreprovide emergency service for me in Ridge today. My upstairs zone AC air handler stopped working during this crazy September heat wave with temps consistently in the 90s all week. Called for an emergency service repair to try to get me up and running. They were able to squeeze me in only 2 hours after calling. Service call rate was extremely reasonable (half the price of others I called that weren't able to get to me for at least a day - even as an "emergency"). Inspected my condenser coil and pressure, air handler coil, and blower motor. Diagnosed blower motor control unit on the fritz / starting to fail, combined with super high head pressure due to clogged condenser unit coil. Was able to get me back up and running cleaning coil and jump starting blower motor within 30 minutes and unit cooling much better than it was before to hopefully get me through this heat wave before cooler fall temps come back. While they were here they were able to measure and run some calculations to put together an estimate for me to convert my upstairs zone over to a ducted heat pump setup, relocating my air handler for my second story upstairs zone to my attic from my basement and better plenum / air box design to help resolve lack of airflow issues also contributing to inefficient cooling upstairs vs replacing the blower motor in a 12 year old unit as a cheaper option. With that said service rep was very knowledgeable and transparent regarding the different options and cost effectiveness. Never felt like I was being pressured or sold in any direction, only given details to make an informed decision. Hoping when I get the estimate back to convert this zone to heat pump, taking advantage of various rebates (federal and state / PSEGLI as they are an approved contractor for utility rebates to stack), alongside attractive financing options to help with monthly budget crunch due to overall inflation from pandemic, that will be able to upgrade and save money in the long term vs trying to keep my 12 year old less efficient Rheem system running. Definitely going to continue to use Central air systems for service and preventative maintenance going forward! I will provide an update once I have the heat pump installed, but given my extremely positive service experience, hopeful that value on install and overall performance is also a 5 star experience. My pets thank you for helping to keep us cool during this heat wave Will!

my air conditioning was barely blowing to cool the house and running constantly. My LG&E bill was…read morecrazy high. Someone recommended Absolute and now I know why. Isaiah came to assess the situation and he was so knowledgeable. My system was so old he couldn't tell what Freon was needed. He called Drew at the office and He knew exactly what year used what. Isaiah explained everything to me in terms I could understand and showed me pictures! He also understood my budget situation and offered me many affordable options. Honesty and integrity is refreshing when so many companies want to just want to make a buck.

They did a complete replacement of our A/C and heating system because our new house system was old…read more They kept to their word and was there when they said to expect them. We were very happy with all the work that was done and they were there each day until job was completed. Workers were polite. We couldn't ask for anything more. Thank you Dom!

Lots of delays, missed appointments, damages, will not honor warranty…read moreWorst contractor I ever worked with in my entire life ! Stay away!,,

Total life saver! I'm a new home owner. Trying to save on oil, Well, I forgot about all that…read morenonsense during the holidays and ran out of oil over night and the burner would not restart. Called as an emergency and they prioritized me to get same day service. A totally awesome experience. Tech was awesome and got me up and running, I'll be calling for my yearly maintenance with these guys!

Fast, friendly and absolute heroes! My worst nightmare happened - A/C went out during a heat wave…read moreand cool guys came to the rescue. Best part was they made the time between stops for me and didn't kill me with emergency fees! I've already recommended to several friends.

Dashon came over to fix our central AC unit as well as putting in a drain tray and switch. He was…read moreextremely friendly, professional, and thorough. He took the time to make sure all of our issues were fully resolved and that everything was working properly before leaving. Really great service experience, highly recommend!

In the hottest day of the year two Techs came to my home in Jericho Steve and Dennis. They were…read moreprofessional and explained everything in detail. They came same day! Cool Power now has another residential customer!

Waited a week for an appointment only for the tech to tell me he doesn't know what's wrong with my…read moresystem.

He would never ever hire this business again when I you could see my previous review and the…read morebullshit that was answered. They charged me for two days work over $1100 and the guy did nothing nothing at all except to tell me that I needed a different part for another $400. He came back the next day and did absolutely nothing and stood around. I had a friend here was watching everything. I wouldn't hire a new company the next day and they came and fixed the issue within a half an hour to 45 minutes and charged me a reasonable amount. I will never ever contact Jen again. I will never recommend this business. It is horrible. They rip you off.

I want to give a big THANK YOU, to Josh Pfieffer, one of the technicians at Jen air. During the…read morewinter we had a problem with our furnace. Being new home owners we tried everything to get our heat to kick in. We even had another company come prior to Jen Air and they only resolved one issue. We continued to have issues with no heat. We contacted Jen air and Josh was sent over to assist. Not only did he walk us through what we needed to do for maintenance but he doubled check everything before he left. Fast forward a few months in, I noticed a leak coming from my office ceiling fan. We reached out to Jen Air again and requested Josh. He showed up, on time and resolved the issues. No more leaks, pipes were sealed and I can run my air conditioning without being nervous that I'd damage my ceiling. Thank you again to Josh for being knowledgeable and professional. If we have any issues moving forward you guys are going to be our go to.

I received a quote the next day. But when I tried to book an appointment. I received no response. I…read morecalled the office and left a message. I emailed them and left a text message and still no response. So I hired another company

We had a small addition put on our home and had Joe come in to let us know the best way to cool…read morethis area. He recommended we replace our handler and condenser with a larger unit to compensate for the extra room, plus our equipment was nearing the end of it's life cycle age wise. It just constantly felt like it was running to make the house cold. He also added a supply and return in the small addition. We had the system put in during October 2022. Joe and his team are always extremely knowledgeable and a really nice group of people. Joe has an after hours messaging center which is 24 hours, and his team is always well equipped. Joe himself even came out a couple of times to help us with things. We are very pleased with the work and promptness that Joe and his team provide. A very stand up guy who stands behind his work, and has excellent employees! Highly recommended!

Needed a whole new hybrid unit, inside and outside. John was exceptional. The old unit left in the…read morecondo was horrible and there were so many things wrong that we didn't realize until it finally stopped working. John, James and Kyle went above and beyond the original scope of the work to do a proper install. Needless to say we now have an amazing unit done correctly. He and his crew are meticulous, neat (cleanup looks like no one was working there) and his recommendations were spot on. A real pleasure to have found him. Hopefully I won't need his services in the future but if I do he'll be my first call. Thanks again.

I had them come out for troubleshooting. When i asked them any questions they said "pay the service…read morefee" when i asked when they were going to repair or get parts to repair it. I was only told "pay the service fee" The person didn't know how to communicate and only say "pay the service fee" I tried to call and schedule the repairs but they don't awnser or return phone call. I only went with this company because it is through my warranty. I would NOT reccomment this company to anyone. Don't waste your time.