Food was hot and made quickly. It's not quite the same as the "old days" (haha) but it was good. The staff is friendly and efficient. The store was clean. It was overall a decent visit. read more

Long John Silver on Marbach just gave me raw fish. The manager refused to give me a refund. I ordered TO Go and waited 30 mins for raw fish! Manager said they put too many fish in the fryer so the outside cooked but the inside was covered in batter and not fully cooked. He told me i would not get food poisoning because they technically cooked it just wasn't fully done but i could come back for a few vouchers. I don't want a voucher I want a refund. For all i know I can be given raw fish again the next time I return. By the way he said it, It sounded like a regular thing during a rush. He was not surprised at all read more

The food wasn't fresh. The picture of the 3.59$ bowl of clams was full with crispy dark golden clams. What I got was a scant amount of clams not cooked enough to enjoy the crust. Rip off. My fish was dried out. No fries or drink came with my over $10 combo. Just 2 fish hush puppies and 1 side. I chose the tasteless coleslaw instead of fries. Bought a small drink for 2.50 $. Because the combo doesn't come with a drink. Servers need to b replaced with ai Ill will NEVER return Did not like the renovation which reminded me of the other fast food joints. It cannot hold a candle to the old school long john silvers restaurant. I'll go to sea island if I want seafood. At least there the fried fish COMES with fries if it's a plate or COMBO. Ambience reminded me of sitting in Taco Bell or a Burger King except their food is decent read more

on Wednesday, June 13,2026 I ordered a family pack from Long John Silver on 410 because of my brother's hand Cape I am not able to pick up the deliveries. Therefore I used DoorDash. I requested a family meal with fish chicken and the sites were supposed to be coleslaw and the waffle fries when the delivery was delivered the meal was not complete. It did not have one fish did not have one chicken coleslaw or the sauce that I had asked for therefore I contacted both DoorDash and Long John Silver. I was informed by Long John silver that I cannot talk to them all over the phone and I needed to contact DoorDash. I put a comment in a complaint in Longjohn silver and had not heard from them or DoorDash on June 14 I went over to Long John Silver on 410 and asked for my mail replacement. I informed her that it is ridiculous to try to serve a meal with half of the meal missing. the young lady who was the manager at at Long John Silver. Anastasia asked me what I was missing. I informed her the items, and I also informed her that I was missing the sauce for the chicken. She stated that they do not carry the mustard sauce for the chicken, and therefore she cannot offer it for your kids. Enjoy the sauce, the most, and was very upset that they did not carry it in their business after being advertised I told her about the situation and she told me that I had to go through DoorDash. I informed her I did and I had not got a response. While smiling She started talking back to me and informed me that she would just give me the missing coleslaw the missing fish in the missing chicken what is that gonna do the Meal not complete? She told it was not there responsibility for missing items. That was door dash issues. I informed her I didn't not want some on my food after being collected at the store. That was restaurants responsibility. Therefore, I told her no thank you I will not need those items because it wouldn't do me. No good. I am highly disappointed. I am a first responder for 34 years and to be treated in such a way is unacceptable. I have it brother and And he's very limited in what he wants to eat. I have been to this establishment before, and it continues to give that business by not completing the meal while I was there a meal was not completed for a customer that was being served at the counter if you're going to this establishment, I would recommend that you count everything that you want and make sure everything is there I will no longer be doing business with this establishment, but will try to find other on John Silver in the surrounding areas that I can go to please whatever you do train your staff, especially your management to realize that there are several people out there that have committed to the community and deserve to be treated with respect, sincerely, DELIA read more

my husband and I were in the drive through , it took 55 minutes with 3 cars in front of us ! WTF and then we get home , they messed up the orders. the tacos were messed up and missing ingredients , the fires had zero salt and for us waiting as long as we did. it wasn't even hot. they're are 10 better locations in san Antonio, if you want something good and with no attitude, go somewhere else. HORRIBLE !!!! if I could give negative stars , I would. YALL SUCK read more

Same tasting fish as I remember as a kid. Service was great and fast. The place was clean. When I went had a great selection of places to sit. read more

Fantastic! I had not been to this location in well over 10 years lol BUT I had a random craving and boy I was not disappointed. I went around the 5pm hour and it was not too packed (it being lent so it's usually busy) thankfully. The cashier at the drive thru was so nice and gave me as much time as I needed to glance over the menu, which was good. All prices are cheap for the amount of food you can get for the singular meals. Now the outside wasn't too bad, it was the typical area I remember, just updated colors and logos/signs. Now once getting my food, it was extremely fresh, everything was so good and just as good as I remembered. Ultimately if you haven't been here in years due to an issue, I highly recommend you try it now, you won't be disappointed. read more

Long John Silver's - 2 fish and 1 chicken meal. - Fast Food Near Me - San Antonio, Texas

This is the second time I've had a bad experience at this location and the workers were just horrible and rude, the first time I had an issue I had to wait over an hour for my online order, it was wrong of course and the staff was extremely rude and dismissive and even ignoring me, but today was the worse customer experience I've ever had. I was trying to pay for my order using a split pay however they messed up somehow and ended taking all my money out of my card when I asked for the money back they were very very rude and said it was gonna take 5-7 business days, leaving absolutely screwed, I then tried to speak to a manager but apparently they weren't there so I ended speaking to a team lead a young girl and she was not help and kept ignoring me and threatened to call the cops so I had to take the loss and leave, I've been to this location over 10 times never a great experience but today was just extremely upsetting and embarrassing This staff can't seem to get themselves together! read more

#7 1 fish 2 chicken with green beans & fries Small cheese bites & triple chocolate cheese cake. Almost no pepper shakers & no to go pepper packets. I heard a staff member say she would have to go to Sam's to get some until the location can get more. Cheese bites are decent. Lightly seasoned. Chewy. Decent cheesy taste. Pairs with ketchypretty good. Their green beans are always spot on, seasoned well and temperature hot. Fries lack crunch and seasoning. Had to add pepper and salt to the ketchup to liven them up. I've always been a fan of their fish, yes it's greasy. I do like the taste & light crunch of the fish. Pair with their lemony tartar sauce & it's a good time. The crispy chicken is decent as well, juicy flavorful inside as well as the crunchy exterior which has a nice seasoned flavor as well. The floors could definitely do with a good sweep and mop. I haven't been here in a long while and I'm glad I did because it brought back some good memories of my family sitting around eating together and watching some good shows and talking. Not fond of the prices as LJS has always run a little expensive for the portions you get, yet it does get you full at least it always filled me up. read more

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The food was good, as usual. Customer service left much to be desired. I was greeted w/a stare vs. a smile, pleasant greeting, & asked for my order. Managers, let's not forget to teach these kids on the Frontline the importance of 1st. impressions. read more

I hardly ever come here, but I really like the chicken. One of the best things about ordering chicken or fish is the crumbs. So golden and crunchy. They're the little bits that fall off the battered chicken. What annoys me is if you ask for extra crumbs, the order taker always says they come in the box with your order. What's the big deal? Why can't she just put extra in the box? Or charge an extra $0.50? One of the reasons I don't like to come to this location. read more

Long John Silver's - LJS - Fast Food Near Me - San Antonio, Texas

Ms. Loretta is the nicest person we have encountered in a food establishment in a while... sad but true. We came from Alamo Ranch area and the drive was worth it to try this old staple. Not many left. Last of its breed, in other words. The food was just how we remembered it and super hot and fresh. You know dang well I had to get my free side of crumbs. Everything was clean! While we were sitting there we could hear Ms. Loretta interacting with her team and she was so sweet and friendly to everyone. It was so nice to hear and witness with it even being so busy. Blessings to her! read more

I only come here a few times a year. They are very pricey for the amount they give the chicken planks are the size of a fish stick the one's you get at the store. I have too admit the flavor still good just the size got small and the the price went HIGH. But what in this world hasn't gone up. I am sure I will go back one more time before the end of 2021. Thank you for reading stay safe. read more

Long John Silver's - I will write my review in a few - Fast Food Near Me - San Antonio, Texas

Giving it 4 stars because the staff was extremely friendly. They were great so the review is not about them, it's about the food. Missing 1 star because the food was salty AF I literally felt disgusting the entire time with the amount of sodium you can feel in each bite read more

Long John Silver's - Fast Food Near Me - San Antonio, Texas

I havent been in a long while. But decided to visit a old favorite. My hubby and I ordered both a salmon and grilled shrimp and 2 sides plate. I love the hushpuppies. The lady said they both come with hushpuppies. Great I said but didnt get hushpuppies. I went to tell her she asked nope the donr sorry. Really you could have given me the hushpuppies.? The restaurant needed to be updated or at a minimum painted in some places as shown in photo. We visited tonight at 830pm The rice on both sadly was old and hard.High Hope's deflated sadly. read more

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Went today for a early cheap dinner.. boy never again..night crew sucks..this explains y we show up around they open..couldnt even order bc 2 loud mouth girls(employess) tht were leaving were so loud n yellin..really uncalled for..looked n back..no one wheres gloves...health department will b called..werent friendly..lazy and dirty n there.. read more

This place was FANTASTIC! Great food and GREAT service from June and Annie! Thank you! We will be back! read more

So the drive thru wasn't busy but the drive thru employee had a little bit of a attitude. She told me to move up instead of asking me to move up so I was totally thrown off. I was just like ok maybe shes having a bad day but the plain face wasn't a great face representing the company. Throw on the smile and fake it to represent your work well! Anyways, the food was delicious! Everything was fresh and hot! I have visited this location many times and it usually is a hit or miss with the customer service. The food is always amazing so it makes up for the service. Prices are reasonable also and don't forget the kids pirates hats are free! Drive thru is usually empty and the menu was recently updated. read more

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I been there since I was a little boy I love the food me and my cousins always go there go a lot we always enjoy the food but they close the one near us I hope we go there soon I recommend read more

We were really glad to find a long John Silvers while visiting San Antonio. We figured it was a busy location due to how many cars are parked in the parking lot when we arrived. But it's Friday night in the South, fish is the way to go. We ordered one of the new mixed platters and added on a piece of classic fish to round out our choices. The food came plentiful and flavorful, but a big greasy. We had so much food we ended up taking some back to the Room and having it for breakfast the next day. My family also enjoyed their selections food. Try out the whitefish it's a little lighter and flakier than the original. The shrimp were also tasty but covered in a lot of breading. Note: if you want cocktail sauce, you have to request it at the counter. This location is situated in the parking lot of a strip mall, which was pretty easy to find but a little dangerous to drive in-and-out of due to the location of the entrance. We witness someone in line to order from the drive thru get bumped by someone backing out of a parking space. There set up could be a little bit better to control traffic and safety. read more

This is a destination for me. I have to go pretty far out of my way to get to a Long john silver loc. I am amazed that 40 years hasn't affected the experience much. So many of my childhood memories have lost their appeal due to repackaging, rebranding and corporate updates. I crave the unpretentious atmosphere, unique presentation, family friendly food that brings back a lifetime of memories. read more

Food was good and hot. Service was with half smile and didn't brush up on her product knowledge. NO BABY CHANGING STATION! ':( read more

Tried to order sea share and was told they don't offer it but yet you can get it if you order online and then go. Just to lazy to do their job clearly! read more

I went to 4350 W. Commerce location [#70265], and the fish and chicken was horrible. They smelled very bad, like dead fish. they were hard, dried out. I did not eat bc I did not want to get sick. I had stopped at LJS on my way home after a long day; I did not have the energy to go out again. I did respond to the survey link on the receipt and was surprised that someone responded by email the next day. He seemed nice and willing to help. He asked how he could make it right. I asked for a refund as I am unwilling to try the food again. If the employees don't know the difference between fresh food and something that needed to throw away, I am unwilling to waste my time again. Of course, he said I could get a refund, but then I never heard from him again. I'm not surprised. I'll never go back to any LJS. And I warn others to do the same. This company does not know how to run a restaurant. read more

Service is no good, ordered a family meal and did not get what I ordered. I called and was told they'd replace my order, life happened and was not able to return next day, i returned a few days later, I had given my name and then they asked me if brought back the order that was wrong...... like I'm really gonna keep days old fish?!?! Gross!! And because I didn't bring the old food they didn't replace my order even after I was told they would.... Asked for cooperate number and supposedly don't have one. Looks like they are losing my business. read more

Should have taken a picture because it looked so good and steaming, but it tasted too good to wait! The nicest ladies were working today at lunchtime. The food was hot and fresh. I didn't see the combo I wanted on the menu, so the knowledgeable and friendly cashier helped me make a custom plate with the flakey, white fish and two golden chicken planks; coleslaw, fries, and hush puppies! Mmmmm. Reminds me of my childhood when a trip to LJS was a treat. And don't forget the malt vinegar!! read more

Amazing food and even more AMAZING customer service. I had the pleasure of dining in and coming across a manager named Annette. She was so friendly and welcoming and made everyone feel at home. You could tell she loved her job and she did it well with the biggest smile on her face. We will definitely be going back. We need more people in this world like Annette! Thank you for making our experience so memorable! read more

Oops I thought I clicked on Red lobster. Hahaha, those are not photo to long john silvers. Red lobster has remodeled their building and the food and service has gotten sooo much better since. read more

Stopped here for a quick dinner with my 2 kiddos , The place was packed and service was still amazing ! The cashier (Mel) was very friendly and courteous , once we sat down the food was right behind us . Not only was our order correct it was hot & fresh ! Half way threw out meal the cashier stopped by and asked if we needed any refills or anything else ! Now & days that's very rare ! I will defiantly be coming back ! I rang the bell twice on the way out ! Great job guys ! We'll be back ! read more

This place sucks! For details, check out my Check-in! As an update, LJS DID come across and try to make up by sending me a chit for a Family-sized meal. I'll give 'em that. But, I'd rather have my innocence back... read more

I've never been to a Long John Silver's, so I was excited to give it a try. When we got our food home, my fish literally was so dry and had the weirdest taste...like the smell of paint thinner. My first experience will be my last!! What a huge let-down!! read more

Nice and clean place.employees always friendly and helpful.food is very good and if you are in a hurry.this is the place to go.especially for lunch.i have never encountered a line of more than 3 people.the seafood is good and is cooked to perfection and a good choice of sides. read more

I hadn't been to LJS in years! Decided to take my daughter there after passing it by and reminding me of old delicious memories! My daughter was a little skeptical at first and said "I don't want no square fish it's not real" lol. Well we went and she is now a believer too! The fish and shrimp was just how I remembered it! Oh and I can't forget to mention the awesome customer service! All smiles and one worker whom may have been the manager was all smiles and so friendly with all the guests. It was like she personally knew each and everyone of them. As we were leaving she was even seen walking an older gentleman to his car! Will definitely go back and bring the rest of the family! Can't say all LJS are this way but this one even though in a very busy neighborhood was a jem! Way to go!!! read more

I have been going to this particular location for many years and last night I had my best meal ever! Annette the manger has quality control in check. She is also training the staff, old and new, to be kind, courteous and attentive to the need of the customer. The fish and fried okra was hot, fresh, and very flavorful. I will definitely go out of my way to return to this particular location! read more

My food was good and came out quickly during the lunch rush. The highlight of my lunch was Lupe. She was very friendly and actually seemed to like meeting people while doing her job, something you don't see much of anymore. read more

Great place to eat!! Food was great and customers service was through the roof in awesomeness. Will definitely eat here again. Thank you read more

As fast food goes this is pretty good. Our food was hot and fresh. The service was as expected. The restaurant was clean and inviting. I love the malt vinegar. Fries were crisp and tasty. Recommended. read more

Ur looking at a review for long John silver's. ..that's ghetto! Chicken tastes like its fried in the fish oil and the fries to..I'm bored!

Yea I would never eat here again the bathrooms were horrible the doors never lock and the service was just terrible. Took too long and the employees look at you with a disgusted look in their eye I mean by God is this is what you call a good restaurant then someone needs to get you a good pair of glasses. I ask for the manager and she was just sitting down talking on the phone like wow what a good boss your really helping out around this piece of crap restaurant. If I had the option of giving negative stars I would give this -5/5. read more