Server spilled coffee all over my table but that had nothing to do with the food and its quality.

So we got here around 650 from our text notification. Seated at 655p. Let's just say if slow service gets rewards Longhorns takes the 1st place price. We've had two loaves of bread and Caesar salad. Our food just got to our table at 8:06p. I ordered salmon and broccoli. My salmon was NOT cooked and was pink in some spots indicating it was raw. In an hour and half that's my one drink a watered down almer palmer and no attempt to refill my drink or my mothers. Our other two table mates got refills without having to ask guess I'll have to ask and wait another 30+ mins. Very disappointed, the staff here lacked enthusiasm and the effort is truly lacking. I'm used to Southern hospitality and this just was not the experience I was looking forward too. Nearly a 2hr wait for our main course meals and going to have to send it back. Overall a horrible dining experience. read more

See all

Food was great. Ordered spicy bites, Texas Tonions with salads. Server Wawa was friendly and helpful. Would recommend this place to anyone traveling through. read more

LongHorn Steakhouse - Spicy chicken bites $7.49 and mixed green salad added for only $1.49. - Steakhouses Near Me - Florence, South Carolina

See all

We waited 1 hr 15 min. We was ok with wait. Seated ordered then 45 min later come tell me NO LAMBCHOPS. NO I DONT WANT NOTHING ELSE AFTER I SAT FOR 45 MIN AFTER I ORDERED. PISSED PISSED. So kitchen staff and management didn't know what food was getting low. THATS FUCK UP to wait that long after ordering. NO Manager came out and said anything. This is HORRIBLE. 3 hours of wasted time. My husband had get his food to go. They brung his food out 37 min after they told me no lambchops. read more

This place is Horrible!!!!!! Do not go here. The staff at the door are RUDE and do not want you here. The two females were upset our party of 5 entered the door. They told us it would be a wait of 25 minutes. After a wait we received a text our table was ready. When I walked up she asked how many in my party. I have been standing in front of her the entire time. I showed her my text. She appeared disgusted and told me to wait again while the got our table ready.......... Then a party of two just just walked in off the street and she sat them right away while we kept waiting. When we arrive at our table it was fairly clean but it looked like they wiped all the crap off the table and on the floor!!!! The restaurant is NASTY! Do not eat here!!!!!! read more

The wait was 45 minutes which we didn't mind since it was on a Sunday. We were seated and our waitress came and took our drink order and then our food order. She was really nice and friendly and was going from table to table. The food is the not so good part. I know most restaurants have different views on how to cook their steaks. My girls and I ordered our steaks medium and when we got our plates all 3 were very red and bleeding. The waitress took them back to be cooked longer and mine and my oldest daughter's steak was better but my youngest daughter's came back still very red. The rest of the food was good but I feel like the shrimp I had could have been cooked a little longer because it just felt undercooked when I was chewing it. We probably won't be back to this location since we are going to be moving at the end of next month but I would love to try LongHorn again after we move. read more

See all

Food was ok at best ambiance was ok .service sucked so bad. Every time we asked the waitress for something she didn't come back we had to ask another waitress for or it. She never checked us and she was very, very slow. Everybody's entitled to a bad day I guess but it kind of ruined the whole experience. read more

Terrible food!! We ordered a ribeye and it was tough and NOT a ribeye but had a ribeye price! No marbling in the meat at all!! I do not recommend eating here. We have tried it several times to see if they were having an "off" night... unfortunately this is their norm! Terrible food! Save your money!! read more

My kast visit food came out super late we got seating quickly and waiting on food iver an hour was told that our food had been forgotten about because our server was busy read more

Waited an hour for two people to be seated. (Understandable, just know what you are getting into) Waited another 20 minutes to place a drink order. Waited another 20 minutes to place a food order. Ordered a sirloin steak "medium"and because I was leary already, I ordered a cheeseburger. Cheeseburger was ok for a steakhouse. The steak came out so tough, you couldn't eat it, and aside from two refills, our waitresses disappeared for another 20 minutes. I poked my head inside the staff area to get a to-go box and confirmed that I will never go back to their restaurant again. Disgusting! Trash bags piled up and water all over the floor... I expected a way better experience. read more

This place has to be one of the worst restaurant experiences I have ever had in my 40 years of life. Started out when we got to the table and it was dirty. There was a bus boy cleaning tables off, and I asked if he could wipe our table off. Which honestly should have been done before we were even sat at it. Nonetheless, he comes over and proceeds to wipe a small area in front of just me. I was with a party of five and the whole table was dirty. I don't even think he looked at the table because he missed the majority of the mess on our table. We all looked at each other like is this kid serious? We ended up wiping it ourselves. Did not realize it at the time, but that would foreshadow the abilities of every employee that we unfortunately encountered there. Then we ordered our drinks and half the wine list was out of stock. We did not realize it at the time again, but that would also be a testament to the neglect and lack of competence from the management. Manager's name was DJ, or BJ. Frail cowardly man who is not qualified for the job. The drinks did not come for a half hour. We are talking a glass of wine and 2 draft beers. The waitress said she put them in, but the bartender had not made them yet. Half an hour to pour two beers and a glass of wine? And before you say well, maybe the place was busy, it was not busy. It was on a Wednesday night! There were four people at the bar. Asked for the manager at that point and he never came to the table. We made the rest of our order and continued to wait. Then The salads came out before the drinks did! Still waiting for 2 draft beers! I took one bite of my salad and looked up, and couldn't believe it but the steaks/main meals were being brought to the table. I told the gentleman bringing the steaks that we would like to have our drinks before our actual food comes to the table and we just got our salads 30 seconds ago. He turned around and took them back. After 30 mins, The drinks finally came. The salads were missing croutons. We wolfed down our salads to make room for the dinner plates. The whole experience was such a cluster f. Meanwhile, not a single used plate or empty glass of water was removed from the table. Then the steaks came out again. We all ordered medium rare. My parents' steaks were pretty close to rare. Mine was actually just straight raw. The inside was cool. At that point, I asked to speak to the manager again, he never came to the table. At this point, we were all so frustrated and there had been so many issues, I didn't even want them to fix my plate because I was concerned that the derelict kitchen staff would spit in my food. I don't even make complaints often, but this place was just so pure heinous. I sent the plate back and asked to remove the charge from my bill and if the mgr could come to our table. Yet again! Still Never came. Must have asked for this wandering lost soul of a manager half a dozen times. At the end of the day, after so many mistakes that were made, the manager never once came over. Give me a break. They did not fix any portion of the bill except for my plate which I sent back. With such a heinous experience, honestly, any decent Restaurant would have comped the whole bill. What a shit hole that is run and staffed by idiots! Stay away from this incapable restaurant full of incompetent staff. The manager named Bj or Dj, needs to be working at a Taco Bell. But that might actually be out of his league also. If this place shut down tomorrow, I'm not sure anybody would miss it. read more

This place is HORRIBLE!!! At 3:43 pm today, I got on the Longhorn Steakhouse "Wait List". Their app showed a 25-35 minute wait. The app showed I was confirmed #13 inline. At 4:30 pm, it showed that I was still #13 inline. I went to the hostess station and questioned why after 45 minutes I was no closer to being seated. The hostess said that I would be seated soon. At 4:51 I got a text that our table was almost ready. We went inside and were shocked how dirty the place was. Napkins and trash were scattered on the floor. When we sat down, I told the wife it smells bad in here. The restaurant was not even half-full. We sat in our booth for 20 minutes and was never acknowledged by a waiter/waitress. No service at all. I told the wife that we were leaving. What a way to celebrate our 40th anniversary!!! Never again will I go to Longhorn in Florence, SC. read more

This place used to be a great place to get a steak the food quality has gone down food was disgusting will not be returning

The most dirty place I ever been to. The entire bar was dirty for over 10 min no one picking up dishes and all the tables empty with dirty dishes everywhere . No one offering a table and it smelled bad. I had to leave not to get sick read more

When you go to a chain, I think you expect standards to be across the restaurants. This one needs some work. I'm gonna guess they are very short staffed. 4:30 on a Thursday night, restaurant is 1/2 empty and we had a 20 minute wait for 2 people. When we went to get seated, it was a booth next to the bathrooms! There were lots of other options. Would have said this is the worse table in the place. The hostess did accommodate our request to move. Our waitress, Becca had impeccable manners and was very attentive in the beginning. I ordered the greens salad with chicken tenders, my guest a burger. Salad came with a grilled chicken breast. Becca said she should have asked and said she would talk to the manager. He came over and offered to get some tenders. I declined (didn't want to waste food.). Asked if we wanted anything else, and I politely said, yes! My guests dinner! Her hamburger came tartar/raw versus medium rare! I paid with a gift card (partial), she never left me the full check so I didn't have a total to tip upon! (I did calculate it.). If the manager adjusted the tab, it was minuscule. It's a one and done for me. read more

Great steaks and chicken good ribs. Service great. We liked the bread and salads. The hours open are good. Conveniently located .

We sat at the bar. Bartender was awesome. Food was not the best but ok. Went to bathroom and had to walk through the dining area. Place smelled like someone was having a blunt party. It was terrible. The bathroom smelled of burnt marijuana. I will never visit this LongHorn again. If you smell like weeks stay home. I don't want to eat somewhere that smelled this bad! Ribeye 12oz was paper thin. And square cut. Sweet potato had the butter and the sugar thrown across the skin and not on the inside of potato. Meal was not worth $100 bucks. Steak itself was like a $12 Waffle House steak. Better food other places for the price! read more

We were a large party (7 people), and we went on the Friday after Christmas, so we expected longer than usual wait times. We waited 2.5 hours to be seated, we stayed because the "Birthday Girl" said that this is her favorite restaurant. (I too ADORE Longhorn) Once seated, our waitress took our drink and appetizer orders. It took our waitress 20 minutes to even enter our drink orders into the POS and then an additional 10 minutes to receive part of our drink orders. Our drink order was 3 sweet teas, 3 waters, and one Coke. She came back to take our orders after the first half of the drink orders were taken. It took 15 minutes to receive the rest of our drink order. The service was slow, the food was either cold or over salted. The manager went to check on every table except ours and once we tracked him down claimed to just have gotten there, though we've seen him visiting tables the entire time we have been there. He gave us a 15% discount on our meal. This experience broke my heart because of my love of the Longhorn chain and brand. I have never experienced such subpar service and met with such a dismissive manager. Those of you reading this, save your dollars and go to Texas Steakhouse or Redbone Alley until Longhorn finds decent management. read more

For one thing I didn't even know there was a Longhorn here because it is hidden behind Olive Garden and no standing sign. The minimum wait time is 80-90 minutes, I happen to check online menu and noticed option to sign up for wait list. When we checked-in w host cut our time by 30 mins; there were a lot of ppl complaining about wait time in lobby so definitely make sure to get on list before arrive. Our server was excellent so made experience better so we got lucky. I had 6oz steak that couldn't tell diff in taste between fancy steakhouse so there is that. 2 entrees, 1 salad, 2 drinks for $61 is not bad. One note, I believe my steak was cheapest on menu. Decent meal for average price, get on wait list before arrive will improve experience. read more

See all

Absolutely the worst dining experience I have had in years. First it took a host almost 10 minutes to take our name for the wait list. After we were seated, the waitress was prompt and got our drinks then took our order. That was the end of anything positive. The food took what seemed forever to come out and when it did it was horrible. The streak I ordered was a ribeye. I don't know what the steak I got was. My wife's burger was overcooked to the point of being crunchy. The waitress never checked on us even though she passed by our table 6 times. Never offered to refill mine nor my wife's beverage. We watched others get their meal even though we sat and ordered 15 minutes before they did. I will cross this off my list of dining establishments. read more

Really poor The waitresses get your order you give them they send them back to the cook and the cook does whatever they want with your order. I asked for it well done charge both sides on the fire they throw on the grill try one side and it comes back pink as for no oil on it or whatever that juices they put on it they flood that on it when it comes back and the manager looks at your dopey like you ordered it that way instead of saying my cooks are assholes and they cook it the way they wanna not the way you want. I told him I'm not in prison so I ain't gonna eat it the way they gotta give it fuck off. Go there on the afternoon if you're gonna go there. read more

Worst most disorganized and unprofessional experience ever. Called ahead for a party of 8 for lunch on a Wednesday. Was told there would be no wait as they weren't busy. They immediately put two tables together but had us wait over 10-15 min and sat multiple other parties trickling in with no reservations. They told us it would take a little longer because they wanted all the other parties to get there orders in ahead of our 8. NEVER again- took management forever to come out and they made the situation no better- no apologies or anything for wasting our time.tell em on phone you couldn't hand a restaurant at 25% or less capacity. It was so unbusy! read more

I would always give this location 4.5/5 stars for dine in . Great food and amazing employee's . But I did takeout for the first time 5/24/23 and got 2 identical orders and a different order . The identical orders were so off from each other in the amount of food . One side of broccoli was literally 3 small pieces while the other one was normal . The one sweet potato was half the size of normal . The sides for the other order mashed potatoes and French fries were both unbelievably small as well . I worked in a kitchen for many years and I would have never let an order like this leave the kitchen . I do understand that sometimes things happen but at least let the customer know and make it right at the time . read more

Well I was here a month ago and left due to an extremely long wait for a simple order. I decided to place a take out order for an item that should take no longer than 7 min to prepare maybe 15 if busy. I was informed it would be 1/2 hour to get my order. I questioned why such a long wait and was informed that the kitchen has to cook for the entire restaurant. It is apparent that they cannot multitask well. Extremely long waits for customers to be seated and not a lot of food coming out of the kitchen. This is the only Longhorn restaurant I have been to since COVID where 50/% of the restaurant is empty and they are still unable to serve their customer base. read more

Food was good, service was excellent. The later in the evening the music did get louder which wasn't good. Overall everything was perfect.

Everyone else got food mine wasn't even cooked and it took 20 minutes after everyone got their food to get mine

Lucky this was so close to where we are staying, off I95. Sat at the bar was greeted nice by the bartender, though I had to look up his name on our receipt. Ashton was a great bartender, server, very accommodating. Honeys filet was good and he enjoyed the blue cheese crumbles on top. His Caesar salad was huge, perfect presentation,though recommend getting the dressing on the side, too much they put on. I enjoyed his side as my supper of grilled Shrimp and rice with a sweet potato. Sorry forgot to take pics, drove up from Florida, was tired and hungry. read more

First of all, it smelled very bad like mold and wet dog. Drinks were tooooo sweet. ALL the food was SALTY everything we had except the bread. We actually couldn't eat any of it. Very, very upset. The south Food is very upsetting. read more

HORRIBLE!!!! There was a huge cock roach crawling across my plate moments after they brought it out to me, the waiter went and got a manager and he acted as if he didn't see it, then it moved across the plate & he had the nerve to ask me "where did it come from" I highly doubt not recommend unless you like eating/ sharing with roaches read more

Went to longhorn about a week ago. Sorry for the late post. I went around lunch time. My server was extremely friendly. It was during the time frame I was there. The salad was great, but the steak was cooked to perfection. The salad was ok I did eat that and took the steak and potato home for dinner. read more

I visited this location with my friend for lunch yesterday, 11-15-2021. We were both hungry & we both left feeling full. We both had the parmesan crusted chicken. His side was baked potato; mine was mashed potatoes. By the time I remembered to take pics, we were both almost done. We both had the smaller portion of chicken & we loved it! The chicken wasn't dry. The cheese & cream really made it great. He enjoyed his baked potato. My mashed potatoes weren't bad. I could see the pepper, but it needed a little salt or seasoning. I ended up trying to stretch the cheese & sauce from my chicken and used it to jazz up my potatoes. Our server was great. I hate that I can't remember her name (she had dark hair). She was genuinely pleasant. She checked on us frequently without being overbearing. We didn't have to wait long for our food to come out. She kept our drinks refilled, even when mine wasn't as empty as his. Also, the women's bathroom was clean. We tend to try different spots, but we'd definitely return here based on the food & the service. read more

Let's start with the service..... it was above average but I can say less for the food. The drinks we had were really good and the bartender was super nice. She's seemed like she knew her "stuff". The apps that we had were good but for my meal I was not happy. I asked for it to be cooked to medium but it came out well done. The bottom of it was burnt to where I had to pick it off. I expect more from longhorn but this time I was let down. If my meal would have been better I would give more stars but not this go around. Props to the bartender which was our server though. read more

LongHorn Steakhouse - LongHorn(R) Salmon* - Steakhouses Near Me - Florence, South Carolina

Party of 9. Food was amazing. Server was good too. Great experience. I'll be back. Steak was a1. read more

Out for a Sunday family dinner & this location did not disappoint. The initial customer service was just ok--lots of staff conversing rather than attending to patrons during our party of 7 check-in--but our server made up for it through her attention to detail throughout our meal. My ribeye was perfectly cooked & the crispy Brussels sprouts w/smoky honey butter were the star of the show. Thanks LongHorn! read more

LongHorn Steakhouse - 12oz Ribeye + Crispy Brussels Sprouts w/smoked honey butter - Steakhouses Near Me - Florence, South Carolina

Tonight I turned around so as I walked through the door. The Establishment has a very unpleasant smell!!!! I believe the carpet needs to be completely replaced!!!! There is no way I would have been able to sit and enjoy the food!!!!! Plus it's been this way for a while now!!!! I attempted to dine in a few months ago it was the same way!!!! read more

The food was good but the floor is filthy. I mentioned the bone next to our table to a waiter and she ignored it. Crayons, French fries and other debris were on the floor during our entire time. Clean up your restaurant please.we spoke to the manager and he said he would coach his staff. A customer sitting nearby thanked my husband for bringing this to their attention. read more

See all

I've had way better rib eye other places. But service was average and nice. Decor was nice western theme. But ounce was enough.

I drive over an hour just to go to this Longhorn. The way they season their steaks is better than my experience in Columbia. I have sat on the floor and at the bar and the top notch service is the same. The drinks are delivered as ordered and the food has always been nothing short of amazing. read more

I am never disappointed here! Good waitstaff, good food, reasonable prices. Love the hot bread too.

Drove down to Florence to have lunch with coworkers. Got there right at the start of lunch, we were seated quickly. The waitress arrived at our table quickly and got our drink orders. Drinks came out quickly and then she took our entrée orders. I had a real good filet last time, but decided to save a little money and get the chopped steak with onions and mushrooms. I also ordered the $1.49 add-on side salad. One of my coworkers ordered a grilled chicken entree salad. He got his salad, but it had no chicken. Waitress went back to get grilled chicken salad. She then came back with two salads, which was mine and my coworkers' correct salad. Turns out they gave him MY salad the first time, hence the no chicken. Turns out my salad was not a side salad at all, but a more expensive (only by a $1, so I said nothing). Entrees came out not cooked the way ordered and two of them went back for additional cook time. Once all the kinks were worked out, the food was flavorful and tasty. We were in no hurry so the service hiccups were not a big deal, but I suspect if this type of service happened to folks on limited time, it would be a big problem. All in all, not too bad of an experience, but nothing special to keep me coming back soon. read more