My brother brought his vehicle here for some tint and some other upgrades to his Tacoma. This review is solely for 626 Customs... (From my brother that doesn't have a Yelp account. lol ) He said everyone in the department was very professional and his car was ready in a timely manner. He had no issues with his tint and recommends other car Toyota enthusiasts to try 626 Customs for any tint, wrap, or accessories. Highly recommend, they have a great group of guys on their team! Also he loves the new enhancements Longo has made to their dealership! read more

This review is about Dave Canfield, sales representative who sold me a 2025 Camry. Dave is an informed, efficient and friendly sales person. The purchase process was short, he attended to every detail and he ensured the car was ultimately delivered to my satisfaction. Btw, LOVE my new Toyota Camry XE hybrid. Sleek, stylish, achieving 47 mpg and runs like a whisper on the freeways. The new Toyota dark teal blue color is a standout from the boring grey of my old car. It's a comfortable, economical and fun car! Thank you, Dave! read more

Longo Toyota.. the only dealer that I know will always be smooth sailing. I was looking for a new Tacoma for work. I was met with Andy Luu who was a fantastic individual to work with from start to finish. He is very professional and went through all available inventory with me to find the best vehicle. Got me into a new vehicle quick and didn't pressure me into anything I didn't want. I was in and out of Longo within an hour or two. Impressive. I will send all future potential clients to Andy as he did not waste my time. Thank you to Steven Nguyen in used cars as well for getting me the best appraisal for my Tesla and Elise in Finance for the quick processing! read more

Longo Toyota - 2025 Tacoma SR5 - Car Dealers Near Me - El Monte, California

We had great service from Jimmy Htun in the used car department! We went in with an idea of what we wanted to buy, and he took us straight to the right car for us. He walked us thru all of the details, got us to the finance department, got us out of there with a CFO 2023 Camry with no hassles! Sure, it took a couple of hours, but we expected that going in on a Saturday morning. We'd go back to Longo and would definitely recommend Jimmy! read more

Recently purchased another Toyota from Longo via digital sales team and 100% upfront pricing. This time, I will be getting additinal factory accessories installed by Longo's inhouse 626 Custom shop. read more

Justin provided us a great experience. We walked away with a car as stress free as possible. He gave my pregnant wife free vending machine snacks and was very accommodating. We were able to test drive a few cars and within a few hours drove home with a new car. Justin has a great personality and is very funny and knowledgeable. I recommend working with Justin if you ever go to Longo Toyota. read more

I bought two cars in my life before going to see Dalina. I was introduced to her for the first time and spent hours looking at many different cars. I was indecisive and I was scared. Dalina kept in contact with me and continuously answered my questions. I told her thank you for all the information, but I'm still not ready and she was so patient with me and did not pressure me into buying a car. It was actually refreshing. I felt that she was very truthful in the whole process. So after a week and a half of thinking about it, I came to the conclusion that I was ready to purchase and I only wanted her to handle my situation because she was so patient with me in the beginning. She was very truthful. I am so happy with my Toyota BZ. Thank you Dalina for being so kind and patient with me. It was so comfortable at the end of the transaction we hugged. Hope this review helped you feel comfortable in buying your new car. read more

Dave Canfield gave us a great and easy experience buying our new 2025 Tundra! He gave us a great deal and was very easy to work with. Will definitely be recommending Dave to friends & family! We are so happy with our new Tundra & the car buying experience we had with Dave! read more

Longo Toyota - Thank you Dave for the great experience! - Car Dealers Near Me - El Monte, California

First off, thank you Harley and Toyota for helping me get my first truck. I've been looking at mid size trucks for 3 months now and the new 2024 Tacoma caught my eye. The experience I had was amazing with Longo. First off, Harley and I completed this deal without having me step foot inside the dealership. I loved the fact that she was able to send me all the prices and specs through the phone. We were able to complete all the paperwork within 1 hour. Harley was able to get me everything I wanted in my truck and she even went out of her way to help me mod out my truck before getting it delivered to me Overall I had the best experience at this specific dealership. Thank you Harley and Toyota for helping me get my dream truck read more

Longo Toyota - Car Dealers Near Me - El Monte, California

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So apparently no one at Longo Toyota knows how to respond to a customer:I was looking online on their website and their little annoying pop ups kept popping up up as I was looking .Then when I found the vehicle I was looking for and asked to be contacted I never was .I then called and talked to sales guy who I set up appointment with for Sunday .Then he calls to tell me someone hit the vehicle I was looking at and I then proceeded to ask if I wanted to come sign contract to secure vehicle so no one else would buy it .I told him no but to find out for me when vehicle would be ready to purchase and take home .Well now over 48 hours later and still no response.Even left message with sales manager over 24 hours ago ..Thanks for wasting my time Longo ..hope you don't sell this 4Runner to someone without disclosing it's been in accident read more

Longo Toyota - Car Dealers Near Me - El Monte, California

The best car buying experience ever at Longo Toyota. Kyle Calara our sales rep made everything easy and every step of our purchase a pleasure. From our no pressure, no hassle initial inquiry about purchasing a new Toyota, Kyle was a true professional. He laid out all our options and was always straightforward with us. He is very knowledgeable and was able to answer all our questions. He provided the best customer service and continuous to do so even after our purchase. If you are in the market for a Toyota, definitely go see Kyle at Longo Toyota! read more

Daniel Lopez was an amazing service advisor he got me the parts my tundra needed to be serviced will come back again

Have been here many times with different advisors. All have been great and helpful. It can be a real challenge to find a quality place to service your transportation. While I have never purchased a vehicle. I've always been here for parts and service. I do wish they had some food and snacks like other places for customers. There is a subway and Starbucks inside. However I've been to other dealerships that had sandwiches for customers. Also coffee and hot chocolate. Still service has always been quickly done unless a bigger job is needed. Every time I leave my car purrs like a kitten. Also while techs are honest about upcoming services and options I've never had a pushy individual. If it's in your budget I would recommend coming here. Ever it's your ride. The best quality care you can get I would go for it. Thank you Longo! read more

Justin was our sales representative at Longo Toyota and from the phone call to when we got the keys it was nothing but smooth sailing. No extra fees no hidden fees it was great. He truly was nothing short of amazing. we are very happy with our experience at Longo Toyota! Thank you Justin! read more

I've been leasing cars (Honda, Acura, Lexus - and now Toyota) for the last 20+ years in a 2-car household (now 3 cars), so I've worked with many dealers and many sales people. This is my first Toyota. As a rule of thumb, I avoid dealerships who refuse to talk numbers over the phone. It tells me they're more concerned with maximizing profit in one sale and less concerned about developing life-long customers. Longo Toyota is in it for the long haul - their sales volume speaks to this. William Phan and Harley Wells provided a great sales experience (free of pressure, just information). In fact, they had to exercise patience with me and not the other way around. Once I made up my mind, they had me out the door and in my new Tacoma TRD Sport in about an hour. And best of all, while their price was already solid to begin with, once there, we struck an even better deal. Apart from creating a repeat customer, Longo Toyota has just expanded the sales it will make through word-of-mouth. read more

My family has bought 3 cars from here and I even recommended my coworker to come here. Robert Castillo is the best sales guy I've bought from he has super good communication, he is super transparent and doesn't push for any extras. If you want a smooth and fast buying experience come see Robert! read more

I had my 2024 Prius repaired due to a recall, and the reception staff was very friendly and unbelievably, the repair was completed in 1 hour and 30 minutes. Thank you very much for the accurate and fast progress. In the case of Lexus of Cerritos, the waiting time for just an oil change is about 5-6 hours on average... I'm curious about the Lexus service time here. read more

Dalina was an excellent sales rep! Listened to our needs, was very professional and helpful! Also, helped with extra things after the sale so we highly recommend her!! read more

Had a wonderful experience at Longo - Omar C. helped me out and made the process incredibly smooth, and gave me a great deal!! I've bought a car from Longo before and knew I had to come back for my taco because I only trust this dealership with fair pricing and their top tier associates. read more

Longo Toyota - New Taco! - Car Dealers Near Me - El Monte, California

I went to purchase a car with my wife early December and was looking at Toyota Grand Highlander, met up with Ash Sheikh The sales representative we had our baby daughter with us and he took us out to see the vehicles in the golf cart. I told him okay let's go in and negotiate inside the office after seeing the vehicles out in the lot. He told me, "there's no negotiation here at longo The price you see is the price you get." So I told him well if that's how it is then I'll go somewhere else. Terrible customer service from him. I ended up going to the local Toyota and purchasing the Grand Highlander there and got a great deal. read more

Longo Toyota - Car Dealers Near Me - El Monte, California

They sold me a beautiful late model used Prius. The whole experience was delightful. Everyone there was a pleasure to deal with, especially Angel. read more

I was dissatisfied with the customer service when we went to service our tire. I felt out of place because I wasn't worthy enough

Finally took my car in for service about a month ago & when I went to the cashier, a young girl with long black hair, named Maggie was outright rude and had a condescending tone because I had a question regarding the charges. Treated me like I was bothering her maybe because she was on her cell phone. Why would such a great company hire young incompetent people who don't want to work? At least my service advisor was kind. read more

#1 Toyota Dealer in the World is a complete and utter farce!!! Can't even match the price of lowly Toyota of Orange. Take your business elsewhere or you'll surely pay more! read more

Recently took my Camry in for a check engine light- had the pleasure to work with Julian from the service department. He let me know I had to replace my spark plug so I moved forward, I was initially going to pay about $450 but thanks to the honesty and hard work of the technician, I walked out paying $0 because it fell under warranty. Definitely gained my trust, I will be coming back here for future service read more

I was just here on Sunday with Harley who helped me get my 2025 Toyota Corolla and I just want to say how thankful I am to Harley for getting me such an amazing car and Kai for helping me get insurance as well. Everything was seamless and smooth thanks to Harley. Again, thank you for all your help, I love the car and the amazing service I was provided with. read more

Longo Toyota - Car Dealers Near Me - El Monte, California

david is has always has good customer service. i will come again. cars are reliable and no mechanical issues

I brought my vehicle in to have a check engine light diagnosed and repaired. I had a scheduled appointment at 2:00 PM on Thursday, February 5th. Upon check-in, my assigned service advisor, Alex Leyva, informed me that he would be leaving at 3:00 PM and that either Mandi Davis or Jason Diep would be providing updates on my vehicle. By 4:00 PM, I had not received any communication regarding the status of my car. I contacted Mandi Davis at approximately 4:15 PM, and after receiving no resolution, I escalated the issue to the service department at 5:06 PM. I did not receive a response until 5:46 PM. At that time, Mandi informed me that my vehicle was not considered a priority because she believed I had a rental car, which I did not. She further stated that priority was being given to walk-in customers and those waiting in the lobby, and that nothing could be done for my vehicle that evening because it was already late. This conversation occurred around 6:00 PM, despite my vehicle having been dropped off at 2:00 PM. In total, my car sat for approximately four hours without even being diagnosed, making it impossible to complete the repair the same day. This is especially concerning given that the service department closes at 7:00 PM, allowing ample time to at least diagnose the issue. The following morning, February 6th at 7:40 AM, I still had not received any update regarding whether a technician was working on my vehicle or when it would be completed. I was forced to call the service department multiple times and request a manager before finally receiving a return call at 8:06 AM. Only then was I informed that the vehicle would be ready by 10:00 AM. Notably, the issue was resolved within approximately three hours of the department opening, further reinforcing that it could have been addressed the previous day. This experience caused significant inconvenience to my workday and reflects a troubling lack of communication, respect for scheduled appointments, and consideration for customers' time. I purchased this vehicle from Longo Toyota and have consistently chosen your dealership for service with the expectation of professionalism and reliability. Unfortunately, this experience has seriously damaged my trust, and as a result, I no longer intend to do business with Longo Toyota in the future. read more

Amazing dealership best prices out there super informative, service top notch! Amazing selectively in Tundras! Love this place

Such a wonderful buying experience with Daniel Vo! If "I'm just a chill guy" was a person, it'd be him. Came in with a trade in, looking for a new Prius and from the start, he was a straight shooter. Extremely relaxed and pleasant throughout the entire process. I did some shopping around and Daniel gave me the BEST offer at Longo Toyota and I walked away with a deal. Extremely transparent and honest, I had such a pleasant experience. 15/10 highly recommend! read more

My 20K service was due and I made the appointment easily online (lots of availability) which is both a good and a bad thing. Be aware that wait times are long, they're always swamped and it's not a seasonal thing as Toyota is one of the most used car makers in LA. I highly advice to keep a 3 hour window after drop off. Shuttle service is available. I do want to mention the exceptional service I got from Itsselle Almader. It was raining heavily and Itsselle approached my 4Runner that was still lining up for service in the uncovered area. She checked me in while she took pictures of the car under the rain without an umbrella. Talk about getting the job done quickly and efficiently. The check in was smooth and the only downside is how long the actual service takes but that's depending on the technicians work load in the back. I also mentioned I had a screw in my tire and I was told they patch it for free as most places do if it's patchable. read more

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Thanks Longo Toyota for everything. I finally found thr car i want from there. I The service is excellent and the sales who helped me is so professional and patient read more

Longo Toyota - Car Dealers Near Me - El Monte, California

Longo toyota is the best toyota dealer in LA County. They have honest, kind sales reps and take care of their guests while their car is getting routine maintenance. I will never go to another toyota dealer because their service is efficient and the logistics for payment and their concierge makes it easy to fit servicing your car in your schedule. Thank you for taking care of me. I have been here twice and have had seamless experiences both times! read more

Had a great experience purchasing my vehicle from Longo Toyota . From the moment I walked in, the staff was professional, welcoming, and knowledgeable. They took the time to understand what I was looking for and never pressured me into making a decision. I will definitely look here first for any future vehicle needs. read more

To ALL concerned, I requested super trained Parts personnel !! Oscar & Veronica @ Toyota Parts has Great corrected protocols. Even For my key maintenance. Your the best In addition, For decades have purchased all my vehicles at Longo. I requested a New & Used vehicle size & made recommendations for my next Vehicle, thanks so much Omar! read more

I had a great experience with William Park at this dealership. He helped me get my favorite RAV4 Hybrid, and the whole process was smooth--from financing to trading in my old car. There was no upselling, no dealership add-ons, and the pricing was very clear. I really appreciated his honesty and how easy he made everything for me. I'm super happy with my new car and highly recommend him if you're looking to buy from this place. I shopped around in LA area but decided to come here cuz one of my friends recommended this place. read more

This past weekend I purchased a beautiful new car from this great company, have purchased a few new cars from Longo throughout the years. This particular purchase my sales person was an educated seasoned professional, Ash S. Ash S carefully listened to what I was looking for and or wanted then delivered excellence. Ash S checked all the right boxes, smooth and pleasant efficiency personified. T Y Ash S for a pleasant vehicle purchase experience. read more

Great employees who are very helpful, providing clean and efficient service. The lot offers a wide selection of cars and plenty of parking spaces. read more

Recently worked out a deal with Andrea over the phone. While we encountered a bump in the road, she was extremely communicative, responded quickly, was friendly, and handled all of my needs with such kindness. I will be coming here again for any future toyota purchases. read more

This dealership used to be good. Nowadays, it's a piece of s*** that you should avoid. This review is strictly for their shuttle service and service people. I got my car serviced here because I bought a service package. I usually use their shuttle service to go home while they work on my car. So I decided to do the same this time. Because why not? The woman at the shuttle service counter had the shittiest pissed off look on her face. She looked like she was already dead. Maybe she was a zombie?! She had a very unique name, I couldn't remember what it was. Let's just call her Xylene. I told her my address. Then waited for the shuttle. It was a Lyft driver. She took me to the wrong address and just left because Xylene entered the wrong address. I was so pissed off. This experience ruined my day. Then, when I went back to pick up the car. They said they will email the service report. But I still haven't received it yet! What a bunch of incompetent service people! I still need to call them for it. Hopefully, they will get AI to replace these s**** workers to give customers a better experience. read more