Went to Ojai Valley Inn after meeting up with some friends for breakfast and someone recommended…read morechecking out their spa! WOW, such a little slice of sanctuary. We came on a Saturday early afternoon and started at one of their restaurants. The food was amazing, but service was definitely on the slower side. The resort is huge and has so many activities tennis, golf, bike rentals and more. After that, we headed over to the spa and spent the rest of the day relaxing by the pool. The vibe was so calm, mostly women just chatting, unwinding, and enjoying each other in this peaceful little paradise. We ordered smoothies poolside and omg...so fresh and refreshing. Service at the spa pool was great, everyone seemed to be working together seamlessly and checking in often without being overbearing. Definitely one of those spots I'd come back to anytime I need a reset from LA.

For many years, Ojai Valley Inn was one of my favorite destinations. I have stayed at the resort…read moreseven or eight times and always considered it a special place to celebrate important occasions. Unfortunately, after my recent experience, I do not plan to return. For Father's Day weekend, I booked what I hoped would be a memorable getaway for my husband and me. I prepaid $5,364.45 for a two-night stay in a Deluxe King with a View Room. In addition, I made dinner reservations at the resort's fine dining restaurant, scheduled a golf outing for two because my husband loves golf, and booked a couples massage. I was genuinely looking forward to a special and relaxing weekend. On June 5, I searched for Ojai Valley Inn on Google and called the phone number that appeared online. Unbeknownst to me, I was connected to a third-party reservation company called Hotel Reservations rather than the resort directly. I received a confirmation email that included Ojai Valley Inn's name, a confirmation number, an itinerary number, and proof of payment. After driving nearly three hours from Newport Beach to the resort, I was shocked to learn that Ojai Valley Inn could not locate my reservation. I presented all of my documentation and confirmation details, yet after nearly an hour of waiting, the issue remained unresolved. I contacted Hotel Reservations while standing at the front desk, and they confirmed that a reservation existed in their system. Unfortunately, the third-party company and the hotel were unable to reconcile the discrepancy. What disappointed me most was not the reservation issue itself, but the hotel's response. The front desk associate assisting us was kind, empathetic, mentioned they will have a room available for us, and appeared genuinely committed to finding a solution. However, when the front desk manager, Morgan Giuseponi, became involved, I felt that very little effort was made to accommodate us despite our circumstances. Given our longstanding history with the resort, our prepaid reservation, and the fact that we already had dining, golf, and spa reservations on property, I expected some attempt to help us remain at the resort. Instead, we were informed that the hotel was fully booked and were advised to seek accommodations elsewhere. Whether the issue originated with the third-party booking company or elsewhere, I had hoped Ojai Valley Inn would demonstrate the level of hospitality and problem-solving that luxury resorts are known for. Rather than allowing the situation to ruin Father's Day weekend, we chose to stay at Rosewood Miramar Beach instead. Fortunately, the experience there was exceptional. From the moment we arrived, the service was warm, attentive, and proactive. The contrast in customer care was impossible to ignore. Luxury hospitality is not measured by how a property performs when everything goes according to plan. It is measured by how it responds when something goes wrong. In this case, I left feeling that Ojai Valley Inn was unwilling to help a loyal, repeat guest during a difficult situation. This experience was deeply disappointing and has permanently changed my perception of a resort I once loved. While the reservation issue may not have been entirely the hotel's fault, the lack of effort to find a solution certainly was. For that reason, I will not be returning.

Our stay very pleasant from pulling up to valet to picking up our car from valet next afternoon…read more Every staff member I spoke to were very friendly and pleasant. We utilized valet parking with security right in front of hotel. Convenient. Worth $20 In and out privileges for 24 hours. Cart to take out bags up Utilized early check in to go to the beach. Hotel right on beach. ( bring black water shoes and black swimwear) Our feet had black tar from oil in ocean. Easy clean up with suntan oil and wipes Walked two blocks for dinner at LURE fish house The room 1100 clean and space is utilized for sleeping, dressing, resting. Some say too small don't agree. two adults fit fine. Perfect balcony with view of ocean, pool, mountains and train passing through. We could hear the ocean fine. Freeway and train no problem. Fresh coffee and ice water in lobby Heated pool Lava rock pits. Heaters. Restaurants. Bar. Room service Shampoo conditioner body soap. Facial soap. Hand soap. Body lotion hair dryer provided. walking distance to many restaurants bars shopping beach sign up to be a IHG member free at hotel earn points. Valet drove us in golf cart to old town Ventura to thrift shop. Free service. Also will pick you up Noticed no towels at pool. No problem just go to lobby and ask for them. Pool was warm and clean. Chairs were comfortable. I usually lay a towel before I sit. Elevator a little slow Don't complain. Wait is only a few minutes. If impatient take the stairs Gym excellent equipment. Clean Breakfast in hotel at Moonfish food excellent Scott our waiter very attentive pleasant Lots of surfers in ocean. Take a walk on the boardwalk Overall excellent personnel and establishment A few cosmetic issues but hey are you perfect?

Hotel is woefully understaffed as well as the restaurant and bar. Bathrooms are too small. At…read morecheck-in they Hold all rooms until check in time ( we were 15 minutes early and could not get into our room) a huge line forms at 4 pm and then they have one staff member to check people in. The restaurant was empty but there was a huge line to get in because one staff member was hosting, waiting on tables and taking take out orders Apparently this is the IHG business model... run hotels with as little staff as possible

So I had no idea that this hotel was known to be haunted. I just stayed there for 2 nights with my…read morewife and kid. The hotel itself was okay, sorta of dingy and dull. During breakfast the first morning, there was an older couple, and the wife burned her finger on the waffle maker. She then got pissed and started yelling at her husband because he didn't react the way she thought he should. Then a second couple came in the next morning, and they were fighting too! People seemed to be disturbed by something here. During the second night is when things got interesting. About 1:30 am I was awoken randomly. As I laid there in bed, I could hear some very loud but muffled screaming. It was a man's voice. I sounded like English, but I couldn't understand it, even though I should have been able to. As the screaming and yelling continued, it sounded like a large bowling ball was being thrashed around the room. It rattled the wall as I had my ear pressed up against it trying to figure out what the in the hell was going on. It was pretty scary, and I don't scare easily. It's actually really hard to explain and convey what I heard and felt. This went on and on, as I debated waking up my wife and getting out of there. It was at that point I decided to pray. I said, Jesus, please make whatever that is stop so I know my wife and son will be okay. The very second I ended my prayer, the noise stopped completely. I was really surprised, which led me to believe that may have been a spirit because the prayer ended that nonsense immediately. After a 2 second google search, it was documented many times that this hotel is commonly haunted. And the breakfast is greasy paper like bacon, and sausage. There is a waffle maker though!

Beware and choose somewhere else!!…read more We planned to stay here for 4th of July weekend but couldn't. The room we got was very old and dated with a broken sink handle, hot & cold knobs being opposite, and there were broken tiles in the restroom, plus damaged flooring in the room. The chain lock on the door was broken and as guests were returning to their rooms at night, it sounded like they were trying to open our door so I didn't feel safe and didnt sleep. The blinds didn't close completely and the curtains did not keep light out. Room smells musty & unclean, and the towels are so old and thin. The patio screen door came off tracks when we opened it. Lastly, the AC unit was loud when it turned on. When I brought this to the front desk, they told me only the queen rooms were renovated to match pictures online, not the King rooms. I asked to speak with the general manager and when I explained everything to her, she said she could only refund the night we didn't stay because we stayed the first night when we could have left. No customer service or acknowledgement that it was a terrible and unsafe room. The pictures online don't match reality. The only positive is the proximity to the beach which we couldn't even enjoy. I recommend looking elsehwere!

Stayed here at The Eagle Inn for a quick weekend trip to Santa Barbara. I loved our stay and didn't…read morewant to leave! Cleanliness - 5/5. As soon as we entered the room we could tell it had been throughly cleaned. The floors we had were tile or wood and my partner and I appreciated the care that went into prepping the room for us! Staff - 5/5. The staff was super helpful and kind and helped us with recommendations of the nice beaches nearby. Vibe - 100/10. I thought the room was super cute and cozy! It had everything we needed including shower caps and makeup wipes which I thought was a nice touch. There was also complimentary coffee and delicious homemade cookies! There was also complimentary breakfast that was delivered to our room. The only downside that I found was our room was underneath the staircase and could get noisy when trying to sleep in. However I just turned on the TV and was able to sleep through it. Overall I would 1000% come again to The Eagle Inn and stay here whenever I am in Santa Barbara :)

Rooms The layout in room selection is wonderful. I did what…read morewas considered the budget room and it was still cozy. Felt safe and felt comfortable. Location I just learned about this inn and it is a hidden gym for sure. You can't beat the location proximity to downtown/State Street. Food Breakfast came with our room and it was perfect not too much food not too little Overall I would 100% choose to stay here again. I usually stay in Summerlin however I really like this place.

This is my second time staying here…read more The first time we got the deluxe room with the HUGE window-- definitely recommend this room! There is a table right at the window so you can enjoy dining/reading/sitting with an incredible and private VIEW! This time we got the only accommodation that has TWO rooms-- so it felt like a small apartment without a kitchen! It's extra spacious and allowed everyone to have their privacy. The rooms are SUPER cute! Yes, the furniture is old. Yes, it looks like grandma's house. But from someone who has stayed in luxury resorts most of the time, these charming and timeless rooms have a special place in my heart. I'm not even sure if this makes sense, but the ambiance welcomes you with open arms and makes you feel right at home. It truly feels like I came to grandmas house. It feels so familiar and I know for a fact, staying here is healing my inner child each time. We all know the views are absolutely incredible-- I mean... breakfast buffet overlooking the cliffs AND you can watch surfers and dolphins in the distance while you enjoy your food? Can't get better than that. You can go visit the shore during low tide or walk over to the pier that leads to an island! This hotel is tucked away from the city and I absolutely love the seclusion. Although it's right next to the highway, staying here feels like stepping into a peaceful parallel universe-- the world still moves on the other side of the wall, but you're suspended in your own quiet, dreamlike bubble until it's time to return to reality. The service is too notch! She has gone out of her way to accommodate us and never made any request feel like it was too much or an inconvenience. If you thought this place couldn't get any better, it DOES-- they have a Restaurant that serves lunch and dinner!!! Let me stop before I write a novel. This has literally become my favorite hotel.

Another wonderful stay at this oceanfront hotel, complete with dolphins and warm sunshine. Do close…read moreto Ventura, it is easy to pack a picnic and spend Monday night when the restaurant is closed, so overnighters have a private pool and lounge chairs to enjoy the view without the bustle. The restaurant is also a good one every other lunch and dinner every other night. We were happy to see new solid doors and electronic locks along with new windows that cut the freeway noise. We opened our window to hear the waves crashing in all night, as if you are sleeping on the beach. October and November have lower prices, and the weather is fine.

Outstanding hotel. Restaurant was top notch great staff. Friendly. Good location. Comfy and quiet…read morerooms. Delicious products.

The rooms here are decent, but the overall layout of the property is a bit inconvenient. Breakfast…read moreservice was surprisingly slow, even though it was a buffet. The staff seemed to be trying hard, but it felt like they were either understaffed or not properly trained. The biggest issue for me, however, was the lack of service in the M Club Lounge. I arrived Friday night and checked out Sunday morning, and during that entire time the lounge was never properly restocked, refreshed, serviced, or even cleaned. As a Lifetime Titanium member, that was extremely disappointing. At that point, it makes you question why you chose this Marriott property in the first place when the key elite benefit isn't being maintained. I honestly would have considered another Marriott property -- or even a Hilton -- had I known. I brought the issue up to the front desk, but they seemed somewhat oblivious to the fact that this is a core guest amenity issue, not just something reserved for weekday corporate travelers. The hotel definitely has potential, but it needs stronger management attention and better operational oversight to deliver the level of experience expected from the brand.

My husband and I just need a quick get away from LA and why not Santa Barbara .We came across…read moreHarbor House Inn through Yelp because they have such a good review compare to some other property and matter of fact we like it so much so we went back 2 weeks after the first visited. Location : Very convenient and walkable to a lot of restaurants.Which we love. Parking : If you stay on the queen suite side there are limited spaces but they do have permit for you to park on Bath St. as well but if you stay the other side of the property which is King suites.Those rooms came with 1 parking space per room. Rooms : First time we got room No.7 which was a queen suite.Man oh man that bed was one of the most comfortable we have ever slept on in a hotel rooms.The room came with full stove and kitchen utensils,Coffee maker and ground coffee.If you decide to cook yourself some food they pretty much have everything you need.The second time we stayed on the king suite side at room 118A. The front door facing the street,So it slightly noisy than the other side of the property.The room was spacious,Basically it's like a studio apartment.They have everything you need. Vibe : It's very clean property.One of the cleanest property I have ever stayed.Cozy warm,Charming.Overall such a lovely place. Staffs : Every single one of them were nice and friendly.Check in and check out process went very smooth.They offer you a free snacks in the office as well. We're already booked our next trip with them to celebrate our anniversary and 4th of July in Santa Barbara. If you looking for a place to stay in Santa Barbara.Come here to Harbor house inn.You won't be disappoint.

The good: This was a really quaint, cute, and thoughtful…read morehotel. I liked how the parking spots weren't marked by paint but instead the stone pavement were white marking the lines. They have a garage that opens around 8 or 9 AM (they don't open it too early because the garage door is loud for guests) and has free stuff for you to use including beach cruiser bikes, beach lounge chairs, towels, beach toys, umbrellas, and more. The lobby has snacks (granola bars, bananas, orange, etc) that were accessible during their hours (they close at 9) as well as a water machine from which you can fill your aluminum water bottles from your hotel room. I liked how they didn't use plastic trash bags, no plastic bottles, and no plastic soap containers. It seemed that they were really eco-friendly. We interacted with 3 hotel staff members and all were helpful and friendly. They gave us a list of kid-centric things to do. We stayed in unit 8 which had a queen bed and a living room as well as a kitchenette. The kitchen had everything we needed and the tools were clean, new and orderly. The unit was clean as well. The palm trees in the middle of the parking lot are nicely lit at nice. The water pressure in the bathroom was super strong. I liked that the bathroom had a window as well as the kitchen. Some rooms have a small patio door in the back. From our kitchen window we could see plants and flowers. Outside of our room there were cute tables with lots of flowers as well. It's a great location and walking distance to the beach. The bad: We accidentally went a few blocks down from here to Harbor View Inn first and then realized our mistake. Two different hotels! The bathroom is on the small side. The interesting: The parking lot is small so they don't allow big trucks/vans. If you check-out before 7:30 am (like we did) then you will leave your keys in the mailbox out front by their office.

Great for dogs, there's plenty of grass and walk ways. Location is perfect for beach days with the…read moredogs, very close. Friendly staff and professional. Hotel was been upgraded and clean.

Needs an awakening. Great location. Tons of potential. Good value, but it seems the leadership…read moreand staff (with notable exception of restaurant) are just going through the motions just doing their job. Ya'd think everyone working there would be grateful and happy to land that gig.

This is a great little hotel right on the beach! Check in…read morewas easy and the staff were so friendly. Had a king room on the 2nd floor. It was clean, spacious and had everything I would need. They have done some updating. The fan they now provide is a new small but very efficient Woozoo fan, not the one they show in the older review pictures. The fireplace was nice and the bathroom was modern and updated. There is a desk & chair along with two charging outlets on the desk and dresser area. They have an ice machine that was always full alongside a vending machine. The only suggestion I would make is to provide a plastic bag for the ice bucket, for sanitary reasons. Luckily, I had one with me. The balcony was very nice with two comfortable chairs and a nice size table. The views were spectacular of the beach. It was very foggy during my stay so no sunset but that happens sometimes. There are several restaurants within a very short walk from the hotel and beach access is easy. It was quiet at night and the sliding door to the balcony had a security bar so you could leave it open a few inches or all the way if you wanted to. The sounds of the waves crashing on the shore made for such a peaceful and restful sleep. They have a good size refrigerator in the room that kept everything really cold and a coffee maker with the regular & decaf pods along with powdered creamer & sugar. The complimentary breakfast consists of cereal, muffins & pastries along with coffee. I thought it was a nice touch. I will definitely recommend this hotel to family & friends and my brother & SIL are already planning to stay here soon. I can't wait to come back, this is my new go to when not camping here in Ventura!

A cozy boutique hotel that overlooks the beach. It has its quirks which add to its appeal in my…read moreopinion but overall the best option if you want to hear waves, feel an ocean breeze and watch sunrise/sunsets. Staff were fabulous - especially Angela whom aided us when we got stuck on the balcony when the latch on the door locked on the inside. The included continental breakfast is light but still ok. Parking is available on the premises.

The stay is okay. The room is clean but bare. There were no water in the room, no soaps, and there…read morewere no ear cleaner either. Bare necessities would suffice this hotel is lacking that. When we first came in the hotel, we had to wait for more than five minutes as the front desk people were chatting in the back and I could hear them. Their hotel pricing for food is ridiculous.

Not a great experience. It was as under construction and the pool was closed. They did not tell us…read morethat when we checked in. When I called the front desk they told us sorry for the inconvenience and would allow us to check out without a cancellation fee. They also said they'd give us bonus points for the inconvenience. So we said great and we left. But that was on the phone. An hour later they didn't actually check us out. I had to drive back to be checked out. They told me sorry but they assumed I would come to the front after they told me they would cancel. It was an inconvenience and just bad communication. They said I would 5000 Bonvoy points for my inconvenience. But I got 3000. So they get two stars.