I must say as always Super nice staff. On this visit I ordered the hamburger for lunch, can you see how high it is, not literally '-) but you get it right? Everyone here is super friendly, and hat goes off the chefs as well, how many times do we thank them? And the head chef. Thank you! read more

Los Altos Grill - New American Near Me - Los Altos, California

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I've dined here twice in about a month both times at lunch. Service today was fantastic. Our server was very friendly and sweet. Attentive but allowed us to take our sweet time. First time I was there, I tried the grilled artichoke which is to die for and the macho salad, which was also delightful. Today I had a French dip with fries. The French dip was amazing with soft bread, meaty au jus and spicy horseradish on the side. The french fries were disappointing. But even bad french fries are edible and the spicy dipping sauce was good. The best part of the meal though was the Key lime pie. The graham cracker crust was crumbly and delicious, and it had a fantastic fresh zippy lime flavor. The fresh whipped cream on top was a perfect compliment. Pretty epic dessert. It's dark and swanky inside and the booths are large and comfortable. Plenty of parking out front. A true Los Altos staple. read more

We came last night for a date and as always the food and service were top notch. I removed 1star because they no longer have the Hawaiian ribeye. If I knew this before I forgot. I wish restaurants would not remove staple items from their menus. We enjoyed an artichoke, deviled eggs, and the short rib dish. I ordered the veggie platter but I do not recommend that. Odd note but my husband and I seemed to be the youngest people in there. The crowd was definitely older... I'd say 65-70. Which is fine but made me wonder if there was an elder convention or something happening. Overall, a good night. read more

Los Altos Grill - New American Near Me - Los Altos, California

Fantastic food, ambiance and service. I went here with a group of colleagues. We shared the artichokes, cornbread and queso appetizers. All were delicious. I got the prime rib beef dip and it was excellent. The quality of meat was good and the horseradish dip was tasty. I took half home and the severe kindly provided to go sides of the au jus and horseradish. The key lime pie is AMAZING! It's a must try. They only take reservations for groups of 4 or less, so you may have to go early if you have a larger group. read more

Had a lovely dinner at Los Altos grill. Was recommended to me by a friend, and was not disappointed. The vibes were great, the dim lighting throughout the restaurant created a very intimate vibe. The service was great, felt a little rushed ordering by the server however. The cocktails were fantastic, but the Crush cocktail was a bit strong. The classic margarita was absolutely perfect. We had the jumbo shrimp and the guacamole and queso duo. I loved that the chips were freshly made in house. I was a bit skeptical about the cold queso but it did not disappoint. The flat iron steak and fries were so well seasoned and perfectly cooked. If you're looking for an intimate night out and want to eat good food, I recommend eating at Los Altos grill. read more

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Los Altos Grill continues to be one of my favorite restaurants in the area. The food is good, the service is amazing, the drinks are so-so depending on what you order, but it's always a great experience. Recently I was disappointed by the margarita I ordered, but my date really enjoyed his martini. Our waitress was phenomenal and seemed to anticipate our needs before we asked for anything. I look forward to returning soon! read more

Time to write another well-deserved review about Los Altos Grill. I am always amazed at how consistent the product is at LAG. Last night was no exception. On the way to SFO we stopped in Los Altos for one of our traditional pre- travel dinners. The thing about eating there is the difficulty one has in choosing what to eat. There's so many things on the menu. I wanna try and and that's always a good thing. Ironically most of the menu items don't differ much over the years. They've got a great formula and they tweak it a little here and there, but never radically change it. It has so much appeal. I can see why the Hillstone units are very successful. So we started last night with a martini. We got there a little early so our table wasn't quite ready and we're told we could order a drink and hang out for a little while and then we'd be moved to the table. We thought that was a good deal and and ordered by the time we got the drinks delivered. It was time to go to the table. It came real fast. So we were seated and the drinks took a little time to get there and when they did, we discovered they were a little warm, probably from sitting at the bar waiting to be delivered. We told the server what happened and she said she'd take care of it. What happened was they simply put the drinks in a re-shake mode versus making them fresh and to tell the truth when they were delivered, they weren't very good. At that time, we ordered our appetizer a delicious artichoke from the Monterey Peninsula, where we happen to live. This is an incredibly beautiful dish that they are famous for. A note here: each table has a heads server, but two other people that are in the vicinity actually also support the table, so any need you have is instantly attended to instead of having one person be responsible for everything. It really works well and something I don't find at other restaurants. We ordered the chicken with coleslaw. It's rotisserie chicken and is simply the most tender juicy chicken. I think I've ever had. They'll let you substitute any side that you want which I find refreshing given that most restaurants cringe when you asked for a substitution. My wife had the ribs tender, flavorful, and very rich delicious ribs. As we are finishing Conrad, the head server came over to see how we were doing and noticed we really hadn't finished our martinis. At that point, I asked my wife if she just wanted to split a martini with me and she said no everything's fine you know I'm basically done and that was the end of it. We didn't say anything to him about the fact that that original martinis weren't good-- was really too late for that and we weren't bugged by it actually it just happened. Anyway, when it came time for the bill, Conrad tells us that he didn't charge us for the martinis and that he was sorry that there was a a problem with the original ones I was shocked. His intuition told him that we weren't happy. As simple as that and he took care of it.. LAG always cares about delivering an outstanding product whatever it is and in this case, as I'm describing it, you can see they weren't gonna deliver subpar martinis to me, even though we didn't mention it. I applaud their awareness and told him how thankful we were for looking out for us. It's just another example of how the organization is run. Go and have fun and say hi for from me. read more

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Los Altos Grill continues to be our #1 date night spot, so we wanted to try it out for lunch on our first day of winter break. We got our favorites - dip duo, French dip sandwich, cornbread bites... can't go wrong with any of these! It was definitely less crowded than dinner time which was nice. Service was fantastic as always and food comes out promptly. Can't wait for our next trip to LAG! read more

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Looking for a wood fired place? Some of their menu items are done on a wood grill. You can smell the smoke as you enter the parking lot. They have a large food prep area and a nice kitchen that is all visible to the customers. We like wood fired meats so had to try the place. We were there for Sunday lunch. We were hoping for more brunch items but had a great meal. Staff was friendly and knowledgeable. We recommend giving them a try. read more

Los Altos Grill - Kitchen - New American Near Me - Los Altos, California

We were on our way home from a road trip and decided to stop here and order takeout. This place was pretty busy for dinner. Upon walking in, it had a very inviting, intimate, kind of vibe. With the fireplace, it reminded me of an old school restaurant like Peppermill or Hungry Hunter, but more modern. The place was busy and packed, but the people who worked there were super nice and helpful. I walked past the bar and placed my order. I walked around and took a few pictures. I loved how, on my way to the restroom, I could see where they made the rotisserie chickens. The next thing I knew, my order was ready. We ordered: 1. Rotisserie chicken - Juicy and flavorful chicken. It was perfectly seasoned that it didn't need sauce. 2. Broccolini- My favorite side of choice. I liked that they had it pre-cut in easy to eat pieces. It was nice and lightly cheesy. I wished it had a little more garlic. Other than that, it was perfection. 3. Cornbread bites - Moist yummy pieces of goodness. I liked the little crunch on the outside. The food and service were amazing. I can't wait to come back and try the beef ribs and desserts. read more

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In all honesty, I haven't been back to this restaurant in 18 years! Last time I was here was when I was pregnant and I loved vegetarian food! Lol I remember there grilled artichokes as well as the whole skillet of jalapeño cornbread - to my surprise a number of things have changed!! The ambience will still the same, dark and somewhat romantic, but all the tables were set up for less than four people. So sadly, my husband couldn't come since there was already three in our party so he went home after the play. Awkward, but we also have puppies at home. Lol . The two servers we had were rather young. I'm guessing, college age, and the first lady didn't tell us that she wasn't our actual server and just filling in until the gentleman got back from break. We tried to order from her, and I guess she didn't pass along the message. Interesting. About five minutes later, we met our actual server, a young college looking student who was very friendly and outgoing, which is very interesting since none of the younger high school/college age students talk much. Lol he was incredibly friendly and outgoing so I was surprised. I really enjoyed my chicken sandwich and the spicy aïoli sauce along with the coleslaw. I actually got full off of my mom's appetizer which was the smoked salmon! They literally gave you a half of a salmon!! It was very tasty with the cream sauce, and I love the Cristini Breads that were on the side. I'm always a sucker for sour desserts and I had to try the Keylime pie!! That was also delicious and I really liked the graham cracker crust and how there was lime zest baked into the crust! Overall, I wouldn't mind coming back here again, just remember you're going to be paying top dollar and the food is tasty, but I really miss the full sizes of skillet cornbread instead of the little six bite-size pieces we got in one order. They were also out of artichokes by the time our reservation came up so sadly, I couldn't get any grilled artichokes. This is also mentioned That they run out. read more

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Food and service were amazing. Their grilled artichoke and smoked salmon are the must-tries. This is a cozy Neighbourhood restaurant with a large bar area which offers great drinks. read more

Los Altos Grill - Grilled Jumbo Artichoke - New American Near Me - Los Altos, California

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Food is good, the interior and the set up of the bar and kitchen is pretty cool if you like to watch people cook, I went 3 days in a row

This restaurant has been a long-term stable for us. Over the years, It kind of lost its touch, but I believe it's been polished up when we visited in June. The service and food are both great, for both the flat iron steak and prime filet. It's cooked to perfection, tender with great flavors. However, I am surprised to find out the flat iron steak has more flavors than the filet. I do think the chimichurri sauce is not necessary as it has a great flavor already. Maybe set it aside so it doesn't overtake the steak. We order a side broccollini, and that's where we find a surprise guest: a black robber band! Oh lordy.... The server and manager came running to apologize profusely and offer for us to take something home. They also take this side order off the bill. We thank them for their kind response. The slogan of the restaurant says: Serving you with pride and good food. I feel from their service it does show this is what they strive for. I hope to visit them in the future as it gives the welcoming vibe when you walk in. read more

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This is a peninsula standard. The LA Grill never gets old. The service is spot on time after time with a great friendly crew. Happy hour is always vibrant with folks eager to engage in conversation. The food will keep you coming back the French Dip is a go to and they added a Gulf Coast Fish sando that's a must try. Pro tip - add Tabasco to the sando and always always sit at the bar. Tell them I sent you. read more

Los Altos Grill - Gulf Crispy Fish Sandwich - New American Near Me - Los Altos, California

Love Los Altos Grill and the entire Hillstone Group for always being the most consistent high quality restaurant group that delivers every time. Been a fan of Hillstone forever now. Love every salad, main and item on the menu. Great wine selection, the prime rib is perfect, the artichoke dip is one of the best to start with and the chocolate sundae is Heaven. I am excited this location has created a cozy outdoor dining space also. read more

Four of us had lunch here recently on a weekday. We shared a Dip Duo and an order of Deviled Eggs. Both of those are winners. And for entrees, we had the crispy Chicken Sandwich, the Macho Salad and the Gulfcoast Fish Sandwich. All were delicious and very generously sized. The fries are also not to be missed. Unfortunately, no room for dessert. Service was quick and the seating/ambiance is a pleasure. Overall - great lunch! read more

I've been to Los Altos Grill a handful of times over the years. The food is good and it's usually busy, which I've always taken as a good sign. The restaurant has a great vibe for a nice date, or a Friday-night happy hour. This most recent visit really missed the mark. I met a friend for cocktails and an appetizer. Service at the start was great. Our server was attentive and even swapped out my warmed glass for a frozen one without me asking. It was shaping up to be a good night. Where things went sideways was with the manager. When we were seated, I explained that my friend would be leaving and my wife would join me afterward so she and I could order dinner. Nobody said this would be a problem. We sat, enjoyed our drinks, and waited. About five minutes before my wife arrived, the manager came over and told us we couldn't "switch" guests because of a two-hour dining limit. This policy isn't posted anywhere, and it would have been helpful to know up front. Instead, it felt like we'd somehow done something wrong. It was uncomfortable and honestly a little embarrassing. We ended up leaving, hungry and disappointed. I won't be returning, and my friend -- who eats here a few times a month -- felt the same way. A simple heads-up at the start would have changed the whole experience. read more

Wow, they won't accept reservations for six people. I have four adults with two children and they denied my request for a reservation. Unbelievable will never go to this restaurant again. read more

Los Altos Grill is everything you'd expect from a Hillstone group restaurant, which is to say very good. The kale salad never fails to disappoint and actually exceeded the high standard set by the SF Hillstone. The dressing had a stronger peanut flavor--this is the salad to make kale haters try. The attentive and friendly waiters are accommodating in holding the chicken and bringing a small side of extra Parmesan which helps bolster the dish after the removal of the meat (also major thanks for adjusting the cost accordingly). The space is both moody and cheerful, a hybrid of a place to unwind after a long day and a special date night destination. read more

Los Altos Grill - Key Lime Pie - New American Near Me - Los Altos, California

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Food was great. Service was fast. Ambiance was nice. Convenient parking and overall location. Dark lighting and low ceilings; makes for quite the intimate...yet social setting. read more

Nice spot for small (under 4 people) groups to grab dinner. They're part of the Hillstone Restaurant Group. I've gone twice this year and got great service both times, and had an overall great time. The food is your typical bistro fare, cooked fresh and in reasonably large portions. read more

The food here is good -- no complaints on that front. However, I do want to share a disappointing experience we had today. My mom is about to undergo an intensive medical treatment for her cancer, and her doctors instructed her not to eat indoors to reduce the risk of infection. We specifically chose this restaurant because she likes the food and there is an outdoor patio, which was completely empty when we arrived. People are allowed to eat starters outdoors is what the server said, but not main courses. Unfortunately, despite explaining my mom's health situation, the manager informed the front desk host that they were unable to accommodate us on the patio, even though we purchased ~$100 in French dip sandwiches. While I understand that restaurants have policies, it was disheartening that they couldn't make a small exception for a legitimate medical need -- especially when the outdoor area was unused. A little compassion can go a long way, and I hope the management will consider being more flexible in cases like this going forward. read more

Los Altos Grill - Empty patio - New American Near Me - Los Altos, California

This is a bustling establishment on a Friday night so you better get a reservation if you don't want to wait around for a table to open up! Dim lighting inside. A huge bar in the center of the restaurant. Excellent drinks. A nice patio outside. It's a busy but fun atmosphere in the evenings. Food is delectable. I've only been on busy nights on the weekends so I can't say how it is during weekdays. But I definitely recommend getting a reservation either way. The place gets packed. Seems like it's "the spot" to go to in Los Altos. read more

Food, service, and ambiance are excellent! Big, beautiful restaurant, no Wi-Fi ? Management might want to consider providing customers with WIFI access. Thanks read more

They have too many rules. Very rigid. This is a service business - it fails on the basics.

Dined here many years ago. Was impressed. Friend invited us for a Sunday lunch. Still quite impressed. We had crispy chicken sandwich, french dip, jumbo shrimps, and Macho salad. All shared among 4 people. In addition, I had an IPA. The chicken sandwich was presented as sliders of 3 pieces, they were wonderful. The french dip was cut into 2 pieces and also very enjoyable. The salad had a plethora of ingredients with good balance and contrast. Yes, the shrimps were large, but they were basically standard cocktail shrimps. Overall, I was quite delighted. Then there were only 3 choices for draft beers. Given this is a "grill" in Los Altos and northern California, that's way too small. And while I understood the concept of small menu, it was really a bit too constraining. Lastly, how is it OK for no dessert for lunch? read more

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This place is just perfect. Love it. The food fabulous, the atmosphere amazing. The service, good.

Great iconic restaurant of Los Altos. Rating it a 3.5. Everyone in town knows this place and comes here for all occasions. It's got an old town feel and is welcoming to everyone and anytime. I've been here a few times to grab a beer with coworkers and lunch. The chef here is really passionate and devoted to his craft. They're well known for their wood fire rotisserie chicken, salmon and prime rib sandwiches. I wished the $30 prime rib sandwiches were a little bigger, which still left me hungry. It's a good spot to bring a date, hang with friends, celebrations or networking. Be prepared to shell out cash here. read more

Los Altos Grill - New American Near Me - Los Altos, California

The exact same every time you come - great food, great service, great ambiance. Wish they expanded their menu to include sushi like the other hillstone restaurants. But, the burger is top notch. Dip duo top notch. Ribs top notch. Great bar. Great great spot. Hope it never changes. read more

Went for lunch and got the duo dip, cornbread bites, and Macho salad. Our party of three was seated almost immediately around noon on a weekday with no reservation. Incredible, discrete, and attentive service. Quickly refilled our chips and water if either went low. A server tripped and spilled sauce near us, and they were quick to check if it got on us and clean up the spill. The fresh ingredients carried my salad, very moist pieces of chicken. The flavors themselves were nothing to write home about. Though, my coworker's omelette looked gorgeous. I'd go back to try what they have for dinner. read more

Over the years, we've had many delicious meals at Los Altos Grill - like all Hillstone restaurants, the drinks are great and the food is unpretentious and high quality and delicious, with the French dip and deviled eggs and fried chicken sandwich being standouts. However, we've always found the vibe at this location to be somewhat off putting and snooty, particularly with the front of house. Yesterday, NYE, we had a 5 pm reservation and we were seated 15 minutes late and the place was really crowded at that early hour and noisy. Moreover, while the French dip and deviled eggs were still delicious, the pork chop special (which I've had many times before) was underseasoned and dry, and the French fries (which don't get included with take-out) were soggy and bland. If you want better food, less competition for reservations, and friendlier service and vibes, I would check out Camper in Menlo Park or Naschmarkt in Palo Alto. read more

Top notch service, excellent artichokes, ribs, chicken, French Dip, Cole slaw and save room for desert. Either Hot Fudge Sundae or Key Lime pie. read more

Have been dining at the location for 10 years, and this is my first terrible experience. Have family visiting outside of the country and excited to take them to LAG. We have a party of 6 and called to make a reservation. Was told they can't make a reservation because they only have two big tables so it's first come first serve. We specifically came early at 5pm before the rush hour so have the best chance of getting the big tables. When checked in, the host told us that they can't never serve party of 6!! What?!! Why can you communicated that over the phone before we drove 30 mins to the restaurant? We were left without any dinner plans for a big party. This is a terrible experience. read more

An upscale restaurant in the middle of a quiet downtown Los Altos. We've been here a few times for special occasions and it's a solid choice for a darker, quieter, atmosphere - meant for the older or couples without children group. This is not a place you should expect to bring larger, louder, parties or children so plan accordingly for an adult lunch or dinner date - it's unrealistic to expect anything else. Food is on the pricier side but not the most expensive meal I've seen around the Bay Area. Service was quick and attentive - they came by countless times to refill out party of 4's waters and drinks promptly. All the dishes we ordered (Cedar Plank Salmon, Ribs, Rotisserie Chicken, and the artichoke) were tasty and well cooked. read more

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Came here for lunch and was surprised by how empty it was. I ordered the french dip and an omelette, which were both incredible . The environment was great, and both our hostess and server were very friendly and welcoming. Will definitely be coming back! read more

Showed up for my son's birthday dinner with a reservation. Hostess (who was just off) tried to split us up and put us at separate tables on different sides of the restaurant. I explained that this was my son's birthday. So we would at least like to be close to the kids table. She then sat us at adjacent tables but said that the adults would also need to split up and be some be put with the kids. But then we ask nicely and she says "yes I guess that's fine". She then brings the cartoonishly incompetent manager Benjamin over. He is unfriendly and rude. He demands that we again split the tables and scramble the seating based on his preferences! I politely asked to keep the steering and he became enraged. We decided to just take off and had a much better dinner elsewhere. I have been coming here since it was Banderas in the late 1990s. Over the years it has declined and food quality keeps declining as prices go higher , service is also not good, but now it appears management is borderline hostile. Do yourself a favor and avoid Benjamin the manager and this garbage trash excuse for a restaurant. Benjamin needs to spend time learning how to lead as a manger, and some classes in customer service. The whole thing is a clown show and it's overpriced and the service is horrendous. read more

Absolutely atrocious from beginning to end. The service was beyond unacceptable, and Benjamin, who claimed to be the manager, was openly offensive, hostile, and completely indifferent to our situation. His conduct alone guarantees that I will never step foot in this establishment again. The food was bland, uninspired, and outrageously overpriced. At these prices, a Michelin-caliber meal is the bare minimum expectation, yet what we received was nowhere close to that standard. The atmosphere was disturbing and deeply uncomfortable. Three specific waiters behaved inappropriately, repeatedly staring at my wife and the three young women seated next to us. It was blatant, unsettling, and entirely unprofessional, turning what should have been a pleasant evening into an awkward and tense experience. The staff as a whole was rude and dismissive, but the most appalling part of the night was Benjamin's behavior. He yelled at us in a very unprofessional manner. There is no excuse, explanation, or "backstory" that could ever justify that. Under no circumstances should any employee--especially someone claiming to be a manager--speak to guests that way. Ever. This was an unacceptable, disrespectful, and shocking experience that left a lasting negative impression. I will certainly not be returning, and I strongly warn others to be aware of the service, staff, and management before dining here. read more

I can't believe I've never left a review for this place. It is my favorite place to get prime rib sandwiches. They are awesome. The prime rib sandwich comes with horseradish sauce, Au jous, dipping sauce, and some delicious french fries. However, I usually get mashed potatoes instead. We also always get their grilled artichoke which are fabulous. Their remoulade is so yummy, we usually get it to dip our french fries in as well. Cocktails are well-made and Service is always friendly. I didn't realize that I hadn't done a review before so I didn't even bother to take a picture. This place is 10 out of 10 delicious. They also have a great wine selection and their Oreo cookie ice cream sandwich dessert is a must try. You should definitely make reservations because if you don't, the weight can be extremely long. Eating at the bar is actually fine if you can't get a table. read more

Ok . I do t know why it's not rated higher ... the inside is really nicely done. It has a homey feel. The wood ceiling is really nice and is the layout . It has an open feeling , yet is a little small at the same time. . Parking is abundant . The entrance is in their parking lot. We went around thinking it was on the street, it is, just not the street we were on. lol. We ate at the bar- you are seated by the hostess. It's not open seating at the bar - at least not last night. Thursday night is when we went. The food was excellent. EXCELLENT. We had the trout and the cedar plank salmon. Oh my. Fantastic. The out had a light crust and the coleslaw was to die for. I like coleslaw. I've never had it like this. It's defiantly a winner . The Cedar plant Salmon was very think And flavorful. The Broccoli was just right and my mashed potatoes were very creamy. I don't drink - the bar is fully stocked and a lot of people around us looked very well taken care of. The bartender was attentive - she was very busy and the bar staff helped out. I will be back. And I highly recommend eating lunch here as well. The menu has something for everyone. read more

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