Failed an inspection and needed a muffler fixed. I was told by other locations that I would need an entirely new muffler potentially. I called this location and was told I could be seen immediately. Showed up and within 20 minutes someone had removed and welded a fix into place on my car. In a world where nothing is ever easy, this was the most quick, convenient, and effective experience I've had! Cannot emphasize enough the value they provide. Thank you! read more

Great service. Went in there expecting a bigger issue than just my exhaust, turned out to just be a simple fix. Also done in a timely manner! I would definitely recommend coming here. read more

Everyone is really quick affordable free check up I'll definitely go back if i need to recommend my friends and family too

My muffler partially fell off my car heading into a long weekend. Lou's was responsive, and when I came in early on a Saturday morning, they were ready to take it right away. I thought I would need a new muffler, but they said they could fix it. I was able to see what was happening with the car, and they answered my questions thoughtfully and thoroughly. They were respectful and kind, and affordable, most importantly. Best service dealing with my car! read more

Lou's Custom Exhaust - Before: muffler falling off my car. - Auto Repair Near Me - Roxbury, Massachusetts

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Had to get work done on my car. Found Lou's on Google. Read the reviews, called, went in and let them look at my car. They put my car on the lift and showed me the problem. Told me exactly what I needed whete to get it and how much it would cost. Everything was explained to me, and i left with a good feeling. I went to the dealer to buy the parts and was told by the dealer my car had bigger issues than I was told. The dealer told me that my exhaust pipe and Catalitic converter was rusted and would fall apart. They quoted a price to have everything repaired and it was $$$$$ over what Lou's quoted. I went back to Lou's and told them what the dealer told me. They laughed and told me exhsust pipes on Toyotas are stainless steel so they don't rust. They also replaced my catalytic converter and my car is running like new. Great repairs, friendly service, and positive vibes. Lous exhaust will definately see me again and I'm referring folks to them. read more

The BEST SERVICE EVER! I would never bring my car anywhere else. Andy at the Lynn location was so helpful, understanding and efficient. I have had at least 3 really bad experiences with my Nissan Juke (the worst of which was at the dealership). Andy went the extra mile and even gave me a recommendation for an excellent and TRUSTWORTHY mechanic! read more

Costumer service is good but the parts are bad. They give a 1 year warranty on almost everything but you better believe you'll be needing the exact same work done again within that year or directly after. Their flex pipes only last 1 year then they rust out. This place is only good for a quick temporary fix until you go to a real shop. read more

Best place around Boston quick ,cheap n very friendly I recommend take all my cars anytime I need work P built approved read more

i had a muffler repair done today (6/4/24) at the Boston (Atherton St) location. I gave the mechanic two gaskets. He only needed one but they were two different sizes. When my repair was done he lied and said I never gave him two. He then argued with me and got belligerent after lying about the gasket.That mechanic is a thief and I will never return. read more

Absolutely fantastic drove in from New Jersey and noticed something was wrong with our exhaust system. Went in without an appointment and was helped within 15 minutes and I didn't even need a repair. It was just a loose heat shield, honest reliable don't go to anyone else. Thank you. I threw them a $20 bill for his honesty and help I wish I had more cash on me to Tip him! read more

I visited Lou's Custom Exhaust yesterday seeking a quote for a catalytic converter for my CRV. Super nice lads (Biff & Roderick), who took the time to explain and show me what was needed, a "top" CC. While they didn't service this part, Biff took the time to help me source the part from AB&S auto parts in Hyde Park, and suggested a local mechanic for install. Super friendly and honest service, overall a great encounter with their business. read more

Lou's Custom Exhaust - Blue Hills Reservation - Auto Repair Near Me - Roxbury, Massachusetts

I simply cannot say enough great things about this Portsmouth NH location! The same guy has worked on my jeep a few times now, and he is amazing!! His name is Frank and if you want it done right you gotta go here! He knows his stuff! So far he's done a brake job and muffler system on my vehicle, and helped my mom out with a tailpipe issue on her vehicle. Beautiful job every single time! Just went back this past Friday for what I thought was brake pads needed, but Frank found that it was not the case and had me fixed up and on my way in less than an hour! Honest and very reasonable rates! The owner Mike deserves a shout out too... for running that establishment with such great efficiency, honesty, and old school values! THANK YOU!!!!!!! I'll never go anywhere else again! read more

Biff was the best..fixed my daughter's Jeep in less than 30 min. Honest, friendly and def will be recommended to friends and family. Thanks Biff! read more

I thought this was going to work out well for me when it was recommended by my mechanic except it wasn't. How disappointing to think you will get repairs done to then not have them even last a year. It was annoying to not be able to find the receipt because of course they don't have any technology so they can keep track of things properly. I ended up having to get more repairs done on my exhaust pipe & went to a different location (which no longer exists) to see if it would be better. What a mistake, the same thing happened that the work didn't even last a year. AGAIN. I even called them & they couldn't do anything until I found the receipt. Months went by & I finally did find the original receipt & when I contacted them they basically said no, they weren't going to honor a damn thing. The person I spoke to was no longer there so I basically was out several hundred dollars for no damn reason. Great customer service. They suck, don't bother, and total waste of time, money & energy. read more

Twice, now, I have had an amazing experience at this place. After a failed inspection in July he showed me where some nuts had come off. He replaced them and charged me $10. Today he showed me where some pipe and connections had rusted away. He finished the job in less than 20 minutes. The beauty is that he works super efficiently. Car goes on the lift just once. I HIGHLY recommend. I am sure I saved hundreds of dollars. read more

Quick and Efficient service. Had my muffler repaired in 25 mins. Full transparency throughout the entire process.

Update 8/25/2014 they replaced my muffler about a week ago under warranty and welded a crack in my manifold. KEEP YOUR RECEIPT! By finding my receipt I saved $140. Whoa. - - - - - - - - - | - - - - - - - - - | - - - - - - - - - | - - - - - - - - - | - - - - - - - - - Biff has helped me out with the Hoopty two times now. I heard about Lou's from someone. Can't remember who but they recommended it highly. The shop is neat and well organized. Both times that I've gone here I've had minimal wait times and drove away happy as a sailor in a red light district on payday. Each time I've gone in it's been with a certain sense of dread, fearing bloody stumps because you know it'll cost an arm and a leg. Imagine my surprise when Biff gave me options. Option one was the right way. Option two turned out to be Hoopty sufficient. Yee-ha. The sweet sound of silence. read more

Lou's Custom Exhaust - Lou's custom lounge. - Auto Repair Near Me - Roxbury, Massachusetts

QUICK, CHEAP, and GOOD QUALITY. I had a leaking flex pipe. Quoted several shops and muffler shops around and all of them told me they had to order the entire exhaust system. Had it checked up at Lou's for free and was given a price about 1/4 of the other quotes. Took them 30min to finish the work. I looked at it myself, the work was neat and clean. I would recommend this place to my friends. read more

The guy took my car with only a 5 minute wait. He was friendly and talkative and even let me wait inside the garage with him since it was really breezy that day. I'd definitely recommend read more

Went there to get my girlfriend exhaust changed and I saw a few cars there before mine and one gentleman told me he's been there since 8am before the shop was open and he was taken in at 12:30pm and the man name Steven was giving shit to another coworker. he was very rude and work ethics was not good. But the coworker Steven was down talking did a great job and was quick. read more

Very friendly staff went above and beyond to help me bend a tube for something not at all related to mufflers. Thank you!

A friend referred me to this spot for my exhaust work. I was truly amazed at the fast and quality work these guys did. My car is no longer loud noisy and drives like a champ. I found them to be very reasonable in prices. I will going back to these guys soon for more work in the near future. read more

great place to get your car fixed, def recommend going early, cause it draws a crowd quickly.

Not open when they said they'd be open, voice mailbox full. I'll update if I can actually get ahold of them.

somehow every review i write about this shit hole gets removed. Go here and get work done if you want to be ripped off by what looks like ex cons. Get work down, and when that work falls apart they say you drove like an asshole and charge you even more to fix their shoddy work read more

this place sucks!!! do not let these fools work on your car. period. they ruined my exhaust system and had the nerve to weld in a crooked gasket. and worse, it's "cash only". these dudes are totally shady!!!! read more

Don't bring your car/truck here. Maybe some of the other locations are good but not this one. Brought my truck there and they said it would be done the next day, they said they would call me in an hour to give me a quote....NOPE! Guess what they didn't call in an hour, they didn't even call the next day. I called the next day and they just didn't pick up alll day. I wouldn't trust your vehicle at this location. read more

I came here a while ago for my BMW just to get an exhaust put on and all was well even though they only took cash. 6 Months down the line that exhaust fell off and was hanging by the piping. Enough said. read more

I showed up with a leaky flex pipe. Got there right when they opened Saturday morning at 8:30AM. They took me right away, fixed it within 10 minutes, and had me on my way with a bill of less than $150. That's $150 instead of a new pipe for $1000. Couldn't be happier. Thanks guys! read more

I want to give a special thanks to Biff for installing my exhaust. He did a great job and went over every detail about my exhaust. He showed my previous exhaust which was leaking and had a pretty big hole. Yes I am giving 5 stars! I will definitely go back again, when my exhaust needs to be replace. read more

call on saturday set up a 10 o'clock appointment for Sunday.I get to the stop shopinat 20 of 10 find out that they can not even do it that day. actually rude customer service never recommend anybody. Also saw employee smoking in customer car. read more

My car is old, but was able to get my muffler fixed, for cheaper than most places. They are fast, first come first serve basis and they offer a warranty on their work. Highly recommend!! read more

after having dealt with the location in Medford we decided to go to Roxbury. We have used this location in the past as well. They get the job done! Quality service! the only issue is that it is cash only! Thank you! read more

These guys have twice been enormously helpful to me at obscenely low prices. Most shops won't even touch your car for less than $200. I've gotten exhaust repairs done here twice. Once cost me $80 and the other (today) cost $140. Three guys jumped into action and got it done in about half an hour. They give you options, tell you the cost, and follow through. I'll keep coming back. Also they are no longer cash only; they take credit cards now. read more

they were great. fast. while you wait. and cheap. cash only though. read more

These guys are real artists. :) Worthwhile going in just to take a look. I got there 8:45, they gave me the estimate, showed me what had to be done, answered some questions, I was out at 9:25. read more

I agree with a previous review. This place is a joke - not only did they replace my double tail pipe muffler with a single pipe muffler - they use cheap materials - no quality materials here and I tell you in less than two years, the cheap muffler they put on's rusted out and had a huge hole which I had replaced at another shop with the correct muffler for my car and when I spoke to the joker at Lou's exhaust, he told me it wasn't the wrong muffler because his muffler is universal and the other mechanics were lying to me. Yeah, universal if your car had only one tail pipe, you can replace it with one pipe, not if it had two pipes. This place is a rip-off. They lie and con people. To all the people who think this place is so great, just wait and see how long your muffler job will last! read more