Quality workmanship, great conversation, I love supporting my neighborhood…read more I came here with my niece. We had a great time.

I am extremely disappointed with the quality of my service. My pedicure was poorly done the white…read morepolish is uneven, streaky, and messy around the edges of several nails. The overall finish looks rushed instead of clean and professional. The nail shaping is also inconsistent, making the final result look sloppy. To make matters worse, my French tip manicure wasn't done correctly either. The tips were uneven, inconsistent in thickness, and lacked the clean, symmetrical smile lines that a proper French manicure should have. For the amount I paid, I expected much better attention to detail and a polished result. Instead, I left feeling like the work was rushed and not worth the cost. I won't be returning, and I can't recommend this salon based on my experience.

Showed up for lashes. They had me waiting for 20 minutes…read moreeven though I was on time and a few minutes early. Then a customer was being rude with them demanding to be seen first so I let her go. When I finally got to the back I had to share a room with that very same customer and it smelled like someone microwaved fish. Very disappointed in my service saw the special on instagram so I was excited to find a new lash tech. I've been getting my lashes done for years and my girl decided to go back to Taiwan. I know what to do and how to take care of the lashes. At first they look light and beautiful it was falling of within hours. I don't even want to bother going back for a fill. It was clear these weren't sealed and though the placement was beautiful I've never had a set fall off so quickly.

Idk what happened to this place but it went downhill!! The wait is long.. they chopped half my…read moretoenails & I just wished I listened to the reviews! Have been here 4x last year & it was great! Now I'm leaving & am super positive that I won't be returning. I hate my short toenails!!!

Love my nails, such nice people working, very attentive and make sure the needs of customers are…read moremet.

Uyen never disappoints. I stopped going here for a while because of the reception. I returned…read morebecause other salons were price gouging. She did an amazing job and finished real fast!

Absolutely loved my nails! The shape came out so clean and feminine, and the soft pink color is…read moreperfect. The attention to detail was amazing and they made sure everything looked flawless. What really made the experience even better was how kind and welcoming everyone was with my daughter while I was getting my nails done. They kept her entertained and made us both feel comfortable the entire time, which I truly appreciated as a mom. Highly recommend for anyone looking for beautiful nails and great customer service!

One of my favorite nail sets. Amazing service and relaxing atmosphere. I will be coming back!read more

A hidden gem in chino/ontario area!…read more Our family came in for pedicures on Wednesday and were greeted with roughly a 30-minute wait time. Once we were seated, they helped us right away. They're incredibly gentle and thoughtful while working on your nails. I've had rough experiences elsewhere--even to the point of bleeding... but this place is the complete opposite. They're gentle, yet thorough, and still manage to remove all the dead skin and nail buildup effectively. Very AFFORDABLE here!! My only concern here is that they only had 2 nail techs working? I'm not sure if that's a common occurrence or if it just was a slow day. Highly recommend!

Greeted me from across the room siting on a pedicure chair. The girl doing eyebrow waxing was too…read morerough and a bit rude. Horrible customer service. Also giving me mean /crazy looks when I went in, before I paid and after. Overly touchy also

If you want to be up charged without you knowing it, then definitely go here. I was more than…read morewilling to pay the prices that were listed, but then they started providing services I didn't ask for and when the bill came, they charged us for little things that added up and it made it worse because I had already paid them a tip when we realized we were being overcharged for extra stuff. I asked for a basic pedicure, and they added extra stuff to take it to the more expensive pedicure. We will never come back and they have lost good customers that pay for good service. Not wanting to be a stereotype because Black people spend our money where we get good service. So they were paid to be forgotten and never recommended again.

Helen did my full set and I'm so pleased. My nails aren't too thick, all the same shape and length…read moreAND she used a new file and buffer on me.

Came here for my first time. Noelle did my gel x extension and I absolutely love it ! I usually do…read moregel builder but I love this so much more. Noelle and the rest of the staff were so sweet and kind. Noelle is very professional and talented ! Will def be coming back

Loved how my nails came out Great Nail shop felt relaxed and welcomed the staff are…read morefreindly,skilled Great Customer Service will be coming back.

Love the vibe, interior! Excellent service! I'm already looking forward to coming back!read more

After I posted my review, the salon reached out and asked when I could come back in to have my…read morenails fixed. They honored their 7-day Gel-X warranty and corrected my set at no charge. I ended up getting my nails redone by Hannie, and she was able to recreate the original design I had wanted from the start. They came out so much closer to my inspiration photo, and I was really happy with the final result. While I was disappointed with my original experience, I appreciate that the salon took my concerns seriously and gave me the opportunity to come back. Thank you to X Nail and Hannie for making it right! It means so much

Always will patronize here at Herbal Nails, this is always my go to, especially for walk-ins with…read morehaving a crazy schedule. Everyone is always friendly and willing to make your experience great. Today i seen Henry and he did a great job with my nails and exactly the design i asked for. PS, The quality is great, my nails last for a month +

Absolutely love coming to Herbal Nails & Spa! Everyone is always so friendly and welcoming, and I…read morereally appreciate how much time and care they put into making sure your nails look amazing. I usually get a gel mani/pedi, and Tracy and Marian always do such a beautiful job! I'm a French tip girl through and through , and Tracy seriously perfects them every time. She pays so much attention to the little details and makes sure everything looks clean, even, and just right. The best part is she's also pretty fast without ever making the service feel rushed! Great service, friendly staff, and beautiful nails every time. Definitely recommend Herbal Nails & Spa if you're looking for a new nail spot!

Rosé did such a phenomenal job !! I have only been to this shop two times now and each time has…read morebeen a great experience. I highly recommend!

Thank you rose you did an amazing job!!! Iam Extremely happy…read morewith my nails! She saw my Inspo picture and she re-created them Beautifully! I highly recommend her! She was also very sweet! Nacy did my pedicure and also did an amazing job!