Very unhappy with manicure. I've been getting my nails done for over 10 years and I know what a good manicure looks and feels like. I had to tell her 3 times I wanted them short because she kept telling me that they're short. I know how I like my nails. The way she filed my nails was completely amateur. When she was done most the nails were crooked and my thumb nail was very rough and was starting to crack. And now that I'm home the nail and gel are lifting! Will be returning to get them done correctly by the person by the door! UPDATE 4/19/16 Came here 2 weeks ago because I needed a fill and I only had so little time. Ugh why do I even bother! Even tho the fill looked eh ok, I started to experience lifting 3 DAYS later! Went to get a fill Saturday and was rudely turned away. Went again Monday and rudely told to come back later. Barely looked at me and didn't apologize. NEVER AGAIN. Will gladly drive to pleasant hill to TJs like I should have done in the first place! read more

One of my go to nails shops. I usually make my appointments first thing in the morning to beat the rush. Everyone here is very friendly and professional. I've never left here unhappy. Also they highly prefer appointments. So keep that in mind for your next stop by. Sometimes I'll even call the same day for my appointment and they always have time. read more

This salon looks nice. It has changed location by moving down one suite in the shopping center. I went for a pedicure from Vera. She started digging deep in the side of my toe. I told her to stop, that she was hurting me. She said ok ", and continued to dig. I pulled my toe away becuase it really hurt now and turning red. "I told you to stop, and you didnt stop. I was very upset because it was now throbbing. "Oh, sorry" Vera said. I would never go back there. Stop means stop! Awful. Do not go there! read more

I always leave happy with my nails they always do a good job on asking what kind of design and color i read more

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Vanessa did a great job on my nails. Pedi was good. The price point was high for the area. They charged me extra for gel polish cut down callus remover which should have been included in the 36 Pedi. However they did a good job so I didnt mind pay extra. read more

The lady that did my nails rushed the set and it really hurt when she was filing. She made the acrylics too thick and when i kept telling her to thin it out she said ok and never did. I also got gel which was Painted on my skin so it connects from my nail bed to my cuticle and I had to go home to separate it myself worst job I've ever gotten in my life. I won't be back. read more

This place as not as good as it used to be. The quality of the work being done is the same as my young child doing my nails. Polish all over my fingers and my nails were put on crooked! We will not be going back which is a shame because we are a family who has been attending this place since Lilly first opened it. Might also be time for a remodel and a declutter. Going to miss it! Best wishes Lucky Nails.... read more

Thank you to Vannessa , the new owner for the nails they look amazing & she did them so quick!!!! Thank you again!!! read more

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Been going to a handful of different nail shops in the Pittsburgh area for about three months now and finally found a place I really like. All other salons use new techniques that require a filler to complete my fills, however Linda was able to use old-school technics and came out wonderful! Coming back read more

Lucky Nails - Fill - Nail Salons Near Me - Bay Point, California

Worse nail experience ever!!!!! They lady cut my finger started to bleed the acrylic nails came off with less then a week and one had was way shorter then the other I went back to complain the lady put acrylics on top of the ones that were done wrong I would not recommend this place!!!!!!! read more

i got my nails done here in january my best friend took me . they did a good job on my nails i got stiletto style they lasted over two months i would go back the owner stayed open later for me for my last min appt after my friend got her nails done earlier that day im sorry that other ladies with their reviews had a bad exprience read more

i've been coming to lucky nails since 2015 and the last time i went was by far the worst. the lady who did my nails is talented at what she does but this time she was being extremely rough on my hands. the nails came out crooked as well. the damage after the nails came off was awful. on my right hand three of my nails are extremely broken and one of those three is losing the top half of the nail. all my other nails on my right and left hand have deep dents from the acrylics and although this happens a lot, they're fairly deep. the prices they charge isn't worth the service you receive. nobody should have to deal with this and for the safety of your nails i HIGHLY recommend looking for somewhere else! read more

Lucky Nails - ruined my real nails - Nail Salons Near Me - Bay Point, California

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This review is long over due lol. This place when I first started going was ok so I never complained. Recently the service has gone down. I usually get along with the owner but when stuff doesn't go her way she gives so much nasty attitude, gets mad and quickly starts talking her language with the rest of the girls. So unprofessional! and to make matters worse her prices are some what ridiculous.. I understand business owners have to make up money for the products etc so I'm not really against the whole "price" what I AM against is when you do a shitty job and you want to charge me $70+ .. I went in for a new set of acrylics and french design god i don't know why I ignored the first red flag. She was rushing and the way she was doing my french tip was HORRIBLE and when I pointed it out that I wasn't liking it she acted like she didn't see what I was talking about or didn't see the error. (This is the owner doing my nails) I refused to pay her if she didn't fix it , she threw a fit and wanted to charge me $5 less from what I was supposed to pay .. but no French tip? No design , no stones .. nothing lmao , NEVER COMING BACK, I'm completely done with this place for good now!!! Please if you're a first timer avoid this place as much as you can. read more

I really like this place, Linda is great she didn't hurt me and is very friendly. Its pricy but im not the one to get my nails done all the time. read more

Lucky Nails - it - Nail Salons Near Me - Bay Point, California

Their work was so rushed and technician was careless that left the salon with both toes bleeding. Not going back.

This place is by far the worst nail salon I've ever been to. Firstly, I asked them if they do gel refills and they said yes, but what they actually do as acrylic refills and only gel polish topping. Secondly, the woman who did my nail neglects hygienic awareness. There was nail shavings all over the place while she was doing my nails and they got all over my arms and clothing! Thirdly, the lack of professionalism. I suppose they were unaware that I understand Vietnamese and The woman who was helping me along with another were talking disrespectfully about another customer who was also in the shop. Disregard the lower price tag that they charge I'd rather pay three times more than to ever go back there again. read more

Such a bad experience going to this place. I went here twice this month, I made appointment for both of my services. 1st time I went appt was at 3:30pm, they started doing my nails at 4:15pm, 45 minutes late for having an appointment. 2nd time today same thing, 5:45pm appt, I was there early @ 5:30pm, I had to wait 45 minutes to get my nails done. They really have a bad service overbooking people. I didn't have any other choice because the place i go to closed early on the days i needed to get my nails done. The owner is really rude & at the end she tries to be nice & all she can say is "sorry it's really busy.. sorry honey, see you next time!" Ohh yeah right! All the ladies there do good job on the manicure & pedicure except the owner, she does a sucky job & always in a hurry to get your nails done that's why I will never come back to this place ever again. read more

I was gald I gave this place a chances after all the bad reviews. It's was great service and I did pedicure and the lady that work on nail did good job . She toke her time and was gentle . It's only 21 dollars and the chair is great Second time I went was not good .The lady that own the place was rude and she kept saying what do u want . It's not good experienced. The pedicure was a very rush and the water was cold and the towel was cold . I will not be going back . Nobody deserves to be treated like that. She try be fake at the end by saying happy holiday . I didn't respond .I guess I will keep looking for nail place to go too . read more

This place is terrible now don't waste your money. The service is horrible the people who work there are so unfriendly it's ridiculous unless you're a sadomasochist don't waste your time. The old owner was so nice very professional and did an excellent job. The new owner is unprofessional and the people who work there have no clue how to give a decent manicure or pedicure not to mention they're rude as all hell. Easily the second worst manicure I've ever had I had nail polish left all over my hands they didn't soften or clean my cuticles and I walked out of there looking like my nine-year-old niece did my manicure which she actually could have done better. A complete and utter waste of my money read more

First time here and won't be back! My nails are some odd shape and hella short! I went to the lady up front and she was so rough! She actually cut one of my fingers! She even painted them super fast and they look a hot mess! I won't be back! This is what I get for not going to MY Nail as I usually do and tried something closer to home. NEVER AGAIN! read more

Ladies here are super nice & funny and do a great job! Stopped in here while visiting this area for a pedicure. Did a great job Back again and not as thrilled.. Seemed to go downhill quickly! Walked in asked for pedi ladies spoke no English pointing at who knows what saying who knows from across the room. ( said to pick a color)!!? Ok all cheap mostly empty bottles of polish. Lady filled the tub which didn't appear very clean at all. Put my feet in and yikes Cold!! She asked "cut now" 3 times before I understood and was thrown off as I've never had to tell them to cut.. They just handle it. So I say yes straight across.. She does a quick trim and then files with a cheap tiny cardboard Emory board..adds lotion and a quick leg rug then rinses and begins polishing. I then look up and all the way at the back of salon is a sign hanging partially sideways that has all the different types of pedicures. I wanted the European as that's what every great salon offers but I had no idea as the menu was out of sight. Any way a fly kept flying over my feet and legs I'm guessing from the sweet lotion- I hope. It did not phase the lady I had to keep shooing it away! Gross. I tried to ask her a few questions about foot scrub no acknowledgement just kept speaking another language to another girl. All done! We put shoes on now and she's already shoving my flip flops on before placing under the drying light.. So I ask about drying first she said no. Other lady said she will fix if shoe messes it up! I said I don't want it fixed I just want it right the first time don't you want your customers to return, she kept kept saying no no.. I said ok I won't be back! Care about customers, have quality clean products and you'll have a great business. Guess I'm just spoiled read more

I went here for the first time. The lady up front ( I think she is the owner) was so rude. Every time i was telling her that i need my nails i round shape she would tell me "ok" with attitude. At the end, she did a terrible job on my nails. After i got home I noticed the gel was not dried on my nails and started pilling off. After i cane back to my town, i had to go to a different salon and pay extra to redo them. I wont recommend this place. read more

I just got a full set today and I love it! When I first walked in, I was hella hesitant because there was no one else in there. But this place is a gem if you ask for LINA. $45.00 for full set, u thought I was a bit expensive for Bay Point, but they came out amazing! I'll definitely be returning! read more

Lucky Nails - Nail Salons Near Me - Bay Point, California

TERRIBLE PLACE!!!! They play favorites...do not have great customer service....as they should.. NOT GOOD but great!!..The male technician always seems like he is in a rush to get the next customer's money. He puts the nails on crooked and the shaping is off...PLEASE DONT WATSE YOUR MONEY read more

The first time I got my gel manicure done by the woman that sits in the middle I was happy with. The manicure lasted close to 3 weeks, but last Friday I came in and got it done by the woman who answers the phone who sits closest to the door who takes the money and the gel started to lift in less than a week. By the end of the week it was lifting so badly that I could peel it off myself! I will never be back and was so disappointed. read more

I just did my nails here, and I am very satisfied with the service I got here. Stuffs here are nice, and they did a great job. Will definitely come back. read more

Lucky Nails - Love it! - Nail Salons Near Me - Bay Point, California

The whole staff s friendly and welcoming. It is a cheerful vibe and you can tell that customer service is a priority. Vanessa is amazing. She is very skilled and creative. I am always thrilled with my nails. I am very pleased to recommend Lucky Nails highly. read more

Went in today to have my acrylic nails removed and have a manicure. I have medical school interview on wed and fake nails are a big no no. The guys did a horrible job. my nails look disgusting. There was bits n pieces of the fake nail left on. Dots of nail polish still on. My nails were jagged and unshaped. I had to come home and file and clean my nails myself after i lefft. A huge waste of my money. Only see the owners if you have to go here. read more

Lucky Nails - This was after a "manicure"!!! My nails look disgusting. Worst job ever. I do not recomend them!!!! - Nail Salons Near Me - Bay Point, California

First time coming here I came to get off my acrylics and decided to get a new set, lady said $5 to take off and $35 for new set. I said ok, she starts to take off my acrylics (actually jenked them off with her own nails) and then broke off one of my own and started bleeding. I would have thought she would take them off professionally not jenk them off then I said I don't want a new full set because my finger is bleeding and then she said ok $10 to take off then she ended up charging me $11 because I used my credit card. Never coming here again my first and last, so unprofessional. read more

Horrible customer service. Vanessa started my manicure and I literally got up and walked out in the middle of it. I sat in that chair no more than two minutes. Very unprofessional! read more

Ladies i am beyond upset. Vanessa at Lucky Nails did my eyebrows today.... Im very self contious about my facial hair, so yesterday i went to get my normal face n eyebrow wax... I had to go to an old place i used to go to because my normal lady was closed already..(mind you i was a bit inpatient to get waxed yesterday because im my way put of town for the day ) so i go to this other place i havnt been in a while for waxing services and i tell her i want to do my facial wax.... I wait and its my turn to go back...she waxes me and i look in the mirror they look decent i wasnt too happy but didnt notice anything big... So i get to my car drive home when i get home i look in the mirror and i wipe my hand over my eyebrow and wipe off a bunch of pencil off my eye brow.. And notice a hug chunk of my eye brow missing and all my thick eyebrows gone.. Ive been working so hard to get my eyebrows thick for years and they were finally getting to the point where i wanted them to be..then not only did she mess up my eyebrows but when she waxed my facial hair she waxed part of my hair line so my forhead look super huge.. Pic are my brows a day after my wax with my normal lady amd the one with red crossing my eyes out is after the wax i got yesterday. .. What made me even more upset is she tried to cover it up so i wouldnt notice but what did she think the pencil would stay in forever ?? read more

This place is the worst they don't do what u ask for the ladies are rude they talk shit about u in front of ur face in their language then u asked oh ur beautiful but that's bull the owner is rude as fuck they want U to tip them a lot for a sorry ass job nails are so thick they're never even they don't know what they're doing and if u telling them u don't like it then they so a sorry ass job on propose don't waste ur time and money coming to this place this people are disrespectful rude fake don't know what they're doing haters and they want u to tip them good after a sorry ass job and if don't they're like bitching in their language read more

I went in today for the first time as the usual place I go to seemed too far. But I must say I enjoyed my pedi so much I got my pedi buy a gentleman who was really professional he went the extra mile I got a great foot massage and a warm towel treatment when I didn't ask for that but when it was time to pay I was surprised that the massage and warm towel was done at no extra charges wow!!! I think I'm going to have to ditch my old nail place and come here from now on. read more

I just got my gel mani at this location today. I feel like I was rushed than my previous experiences at other locations. At other locations of nail I got a lot better experience. The utensils here are unsanitary such as the nail file. The nail file looks so dirty and over used. They should use new nail file for every customer to keep it sanitary. I feel like my nails are poorly done and very cheap as well. I rather go somewhere else that cost more, but better quality than here. I have previously done gel mani and pedi at great place. I do want the current trends with my nails. I do want to go to places that value customers. If they want to keep in business they better get started to learn the current trends, how to actually take care of nails, and do a better job with nails. I will go somewhere else to do my nails now. I wanted to give them a chance, but then they lost their chance. read more

It was my first time trying out this place and I love the service. Their so friendly and do amazing job with nails ! I love it !everybody can ask for Vanessa! read more

Vanessa did a great job on my nails. She squeezed me in right before they closed on a Sunday. It's the first time I get stiletto nails and they came out really nice. I had an old set of acrylics before and I had cut them down too short; Vanessa took the time to remove my old nails to do a full net set. Very nice. read more

Love this place! Since it's low key and not so busy... They really take the time to massage and work on your feet during a pedicure. Very friendly and at a good price. Definitely worth it! They are small but have massage chairs, so that's all that matters. :) read more

This place is awful. 1st of all their cleanliness and hygiene is questionable. I had to ask her if she was using clean tools because she just slid them right out of a package that wasn't even sealed? She said they were clean but I kinda doubt it now. She made numerous cuts in my skin and then just put alcohol on it (ouch) Also she removed my gel polish with that electric file that is usually used with acrylics. I've never in my life had someone use that to take of my gel. It ruined my nails they are so so thin now. I will definitely not be coming back here. Too bad because they have good colors read more

Very unhappy with pedicure.. The lady didn't take her time and it was like she didn't want to be doing it.. Not worth the money or time.. They do not have good customer service... read more

This place gave me nail fungus and I tried to be cordial with the lady never even came in to get my money back I wanted to let them know their equipment was dirty but when she offered to give me my Money back I was actually shocked. She Then proceeded to make a phone call and when she got off she told me she could not give me my money back she can only give me a gift card and that's when I got pissed off because why would I want to gift card to come back to a place they gave me nail fungus I would never come back here if they were the last nail shop in my city. Also the lady that did my nail tried to lie and say that I injured my finger I told that lady I came here respectfully so please don't lie. read more