Kudos to Cruz and his Team for their Awesome customer Service My husband and I were traveling for deep sea fishing as we do for 13 years now our truck lost the rear end when we got there Cruz and Team were able to get us back home Safely with their expertise on inspecting our vehicle concerns for our Safety Highly recommend them for your Auto care needs Thank You Cruz Bob & Carla Az read more

I came in here because my Corvette was making a rattling noise and I was pretty sure it was the exhaust. MIke quickly diagnosed and fixed the problem in about 5 mins. Shop is clean and well maintained which I really appreciate. I couldn't get them to accept me paying for their 5 mins of work so we settled on a cup of coffee. I would definitely come back here. Thanks Mike and Team! read more

Chad is the real deal. He fixed my underpanel that was hanging loose. I'd support this local business over going to a valvoline or a pep boys!! read more

They are the Best at what they do so they definitely have my loyalty. Thank you for all your hard work you always keep my family's cars nice and maintained . read more

To quality automotive shop. I did a poor job of maintaining my car and the shop turned around a bunch of services in only a couple days!! Really happy with the results and drive of the car afterwards. read more

Excellent work, they brought the job in on time and under the cost quoted. Cruz at the front desk was a very helpful. He kept me updated on the progress of the repair. They repaired the AC on my Prius. read more

Micheal was super helpful and straight to the point. Helped me with my muffler quickly and with short notice. The price was great too! Thanks Mike! Ps. The cold water bottle in my cup holder when I picked up was a great touch. read more

Treat Yourself don't Cheat Yourself!! If you need ANY work done to your Vehicle; Perhaps you just need some Education. Trustworthy, and Honest..You might just be in the need of some Aloha...Or warm Genuine Smiles...Cars Mufflers and Automotive. A FAMILY Shop. Youre one stop shop. Superb Workmanship, for them its an Art. Immaculately Clean, Easy Layout, Excellent Customer Service, and The absolute best Care for your Vehicle. Cars Mufflers and Automotive, has been a Staple of Redondo Beach for Generations. Simply put they are the BEST. Trust your car with Family, and Forget about i. Cruz, the Pilot, Justin with the Care, and the Rest of the Super Hero Team; Micheal and his Sweet Wife assembled!! Mahalos Cars Mufflers and Automotive. Keep spreading that Aloooooha read more

These guys are wonderful. The communication is fantastic and there was no surprises. Michael instills trust. I have done work with them in the past and my experience with them has always been positive. read more

My friends and I used to take our 60s/70 muscle cars here when we were teenagers to get hooked up w/ custom exhaust systems. I'm happy they have continued to thrive and grow their business. I recently needed some exhaust repairs on my CTS V-Sport so Cars was my first thought. I requested an appointment online which they promptly confirmed. Service was great from drop off to pickup. Michael resolved the issue promptly at a reasonable price and got me back on the road by mid-day. Will definitely keep in mind for any future automotive needs... read more

Amazing service , shirlee was wonderful an professional . They took me in without appt. I just got off a 12 hr shift an my darn wheel bearing was messed up so 8-11:37 they worked on my car. Will use them again read more

5* 5* 5*!!! I love Cars Muffler! Since I am lazy, I had them install a Magnaflow Competition Catback on and my 2014 Mustang GT Premium and a Magnaflow Street Catback on my 2016 Mustang GT Premium. Both times the pricing was fair and they got it done in a couple hours(faster than I could do on jackstands and laying on my back under the car) even though they are always packed! I'll definitely bring my next project here, if I'm feeling lazy again LOL :) read more

This place is a real joke the owner is very vague with the work performed. I recently took my r.v. into his shop and asked for the water pump to be replaced and to fix the carburator. This business charged me $4600. Dollars let 8me spell it out four thousand six hundred dollars. Before paying the bill i asked him to show me exactly what was done. Without saying anything he got behind the wheel and started it up (which took 3 times to get running) i stood outside in front looking under the r.v. to see if water was leaking and saw that now there was oil leaking from the engine. I asked him about it (the owner mike) and he said you didnt pay for that. What i asked and he said you didnt pay for a new motor. I was shocked i knew by his attitude that we werent gonna get any real service from this tweaker. So we left and couldnt believe what happened or should i say didnt happen. As we got 1 block away the r.v. died we had to restart it after 4 cranks it started running. We barely got another few blocks and it stopped running again. We turned it back on and then went to a storage yard to park it. We turned the r.v. off and it continued running dieseling and spurting then a load bang and back fire. When we checked the invoice it said he performed was a smog c heck that we didnt authorize some belts changed a weld done on the thermastat housing cause he said that part is no longer available (which is a lie) parts are available i checked at autozone And claimed the water pump was replaced. Im questioning whether that was done at all. dont think they did anything at all and this cost us $4600. Dollars. This owner mike is rude and a crook i am mechanically inclined and know how to do this work but didnt have the time. And because tge r.v. is in my wifes name he avoided me and got her to sign the release. When i asked what she was signing he said that im releasing the vehicle back to you. We are at the same spot i was to begin with an r.v that isnt running properly and out $4600. Dollars which i could have used for a reliable mechanic and have an r.v. running in top performance. We are taking pics and video of the r.v. so all can see and hear for our court hearings because this needs to be handled legally. We would never take our vehicle back there to do any repair work of any kind. We will find another source and would never go back there or recommend this business to anyone. When i asked him about the carburator work he said i never asked them to do that and its not free what did you expect a new motor. Remember the oil i asked about and he said we didnt ask for any work to be done. Well on the invoice it states they did an oil change using synthetic oil. So he lied about that too. This business is not at all reputable to me and all should be very cautious doing business here they only care about getting your money and have an excuse for everything when your vehicle still isnt running good. Decide for yourself everyone wouldnt you be upset to pay $4600. Dollars and your vehicle still has problems. I dont care what you take your vehicle into a shop for it could be without an engine and for $4600. Dollars there are thousands of shops that would have gladly put an engine in and make sure it is drivable. This is what cars automotive is incapable of doing dont lose your money go somewhere that proudly backs there services cause these guys dont have ethics at all. read more

The first time we used the team things went well and the woman who checked us in was great. The second time they said they did things they did NOT. We had a fan issue that was resolved but we specifically asked to have the battery checked. Said it was good. Less than a week later - far from home - the battery died and when AAA showed me the battery it was clear they hadn't checked it. I sent a note, through website feedback, to owners Michael and Gilda and no reply to date. Disappointing as we thought this would be a great local option. read more

I just took my car in for a smog check and the service was OUTSTANDING. No waiting, a very comfortable wait area, everything sanitized. Shirley was very welcoming and friendly. It was the best experience. i've been taking my car here for over 10 years and i've been very satisfied. This is the BEST place to take your car for whatever you need. 10 STARS !!!! read more

My car is an older 2012 Volvo. With regular maintenance, I haven't had surprises. Having said that , my oil message came on. I was concerned because this happened a month prior. We called Cars and set up an appointment with Chad read more

I made an appointment to have my license plate number etched onto my just replaced Catalylic Converter (after the first one was stolen). Every interaction I had with this group was first-rate - very friendly, welcoming, very clean waiting room, on-time service, friendly. They've now got a loyal customer, and I'll be sure to pass the word on to my friends. read more

If I could give this place a zero, I would...I spent a lot of money and have been left with the feeling that I was lied too without making all the necessary repairs that I requested....and was it as damaged as they stated as such as I am not sure at this point....first there was the fact that I was told it would take 2 days and it ended up taking 2 weeks plus...part wasn't sent but not called to inform of extended time needed then bolts were missing from kit, then broken bolt to extend it more time...my truck was damaged with door dings in their cramped lot and 2 large dings in my hood...and I was blamed by Michael that it was like that but had no photos to back up his claim...so.. they took it to a ding specialist, the paint job came back a total disaster. I was told no touch up paint would be used and that is all they used..and used a compound on the hood that literally damaged the paint worse than it was when I gave it to them. After a week I took it back due to the repair not fixed, (radiator) they had it for a day with the diagnostics of the problem being the radiator cap....I took it to Phillips and Sons in Torrance and they diagnosed the radiator is leaking...another $1500. Do not take any vehicle to this mechanic with his unreliability of staff as well of his temper his high and Michael will blame you for all their mistakes....I asked Shirley to take photos of all the work that was done...not one photo was taken..I specifically told her about my radiator leaking from the very beginning and it was in the notes from day one but not one word after was written and no work done. My fault for not reading everything on the bill after 3 weeks off time to ensure it was all done. This place is a AAA recommended mechanic and AAA has failed to do anything to satisfy my expenditure with their recommendation....failure on both AAA and CA&M.....just add an S to the front of that last acronym and that is how I feel.... do not go to this mechanic and do not ever trust a AAA recommended place to touch your vehicle... read more

Cruz and his crew were all friendly guys. They were very professional and courteous. They checked every single thing and took pictures that showed you exactly what needed to be repaired and or replaced. If you don't have the money you can also apply for credit which absolutely comes in handy when situations like this occur. I want to say thank you so much to everyone that helped me get my car back on the road. I will definitely be back if anything else happens to my car. Thank you all again and keep up the good work read more

I just had two trucks, a week apart, towed to them to diagnose and repair starting problems. One of the most professional repair shops I have ever dealt with. Stephanie is the Bomb. They also went and inspected, both trucks completely, brakes, tires, drive belts, shocks, fluids and more. They provided and online list of their findings. Great shop. read more

This is by far one of the best businesses I've come across. Everyone from Cruz to Kevin & Gilda have been awesome to deal with. My repairs have always been done ahead of time so far ( I've used them twice) and the pricing has been on the higher side but FAIR for what they did for me. I will definitely be back although I live in Palos Verdes. The icing on top and what prompted me to get off my lazy butt and do the review was the bottle of water waiting for me in my cup holder when I got into my car !!! AWESOME ! I'm a business owner myself and I wish I could be as good as these guys ! read more

Lucky's Auto Care - Auto Repair Near Me - Redondo Beach, California

I read the reviews first, and wasn't disappointed! I needed a quick fix to my muffler which was hanging down and threatening to fall off. I called and spoke to Kevin who was super helpful and said they would take a look and give me an estimate free. I showed up 15 mins later and there was no wait, and better still, the estimate was VERY reasonable. Quick repair, friendly service and good value from and independent repair shop that clearly appreciates customers. I highly recommend them. read more

Lucky's Auto Care - Auto Repair Near Me - Redondo Beach, California

Made appointment for exhaust problem. Service manager, Dale, talked me into $200 oil change declaring his oil was superior for my heavy RV. I CHECKED OIL later ONLY TO FIND OUT THE OIL HE USED WAS THE CHEAPEST Oil AVAILABLE. Then $139 to pull plug, drain and refill. I wrote bad review on Google and he had the balls to call me me and acuse me of taking advantage if HIM! Don't go if you value your money. read more

:( If only I could give no stars. Went here b/c my poor muffler was draggin on the ground. Weird huh? Yeah, especially when I didn't hit anything and nothing hit me. Anyways, I called and Mike answered, he was ok over the phone and said to bring it in. Kool right? Well I came in and he looked at the car and without even checking underneath it he basically said something to the extent of: "Who did you hit? or uh...who hit you? Because you're going to need a new muffler, etc.etc." I looked at him crazy, then looked at my boyfriend with that, 'Seriously?' look. My car had NO rear damage AT ALL! I told him, "I didn't hit anyone, there was no accident." His response was, 'Well you hit something." EXCUSE ME, but just because I'm a female driver DOES NOT mean I don't know how to drive. Get that outta your head buddy. I drive very well thank you. So he said something about how my tailpipe was all bent and he'd have to replace it with a new muffler and blah blah blah. My boyfriend excused us for a second and we decided we just wanted him to get my muffler back up off the ground and secure it. That's all. He was hesitant to do that. See, he was trying to sell me something I didn't need. If my muffler was all choked up and hardly any exhuast coming out like he said it was, my car would have problems running. I drive that car from Redondo to Santa Monica everyday no problems. I know BS when I hear it. Don't go here. P.S.- Their customer service sucks. They didn't even greet us when we got there. Double sucks! lol. read more

Dishonest shop. I had my smog checked and failed. They replaced a few things and payed $1000 and still failed my smog. In addition I asked mike if he recheck my smog he said no I do not have to. When I heard that I left the shop. I went to a different shop and passed my smog check without fixing anything. DISHONEST SHOP read more

I can't believe all of the negative reviews for this place. I have had nothing but great experiences with them. I'm very familiar with cars myself, and have worked extensively on all of my own vehicles. I decided a few years ago that I was getting too old to work on my own cars, so it was important to find a trustworthy mechanic who could perform excellent work to my standards. I discovered Cars Muffler & Automotive via a friend's recommendation, and have recommended this shop to many others who are also happy with the services. These guys are AAA approved, work on all cars, and are very pleasant & friendly. Even if none of that matters to you, you can be assured that they do EXCELLENT work, and are VERY trustworthy. Due to my experience with cars, I have a great BS filter, and these guys pass with flying colors! read more

Fabulous Customer Service, Great Work, Quality Parts and A Very Fair Price! Hands down the best Auto Repair experience I have EVER had in my life! Thank you. These people are amazing and I am so happy I found them! A family run business where they take pride in their service and work, and that the customer's experience means something to them!! I will be a loyal customer and so should you! check them out.. read more

I have a 1995 Jaguar XJS. I had a noisy broken catalytic converter problem and it's always hard to find reliable mechanic who wants fix my car without charging me a fortune. Michael took great care of it with straight to the point attitude, professionalism and efficiency. It was a quick and affordable service as well. Thank you to everyone at Cars Automotive & Muffler. read more

This is a great place if you're having any type of car trouble and they will be completely honest and up front with you. I highly recommend Cruz as he was the main guy helping me out the entire experience. Thanks for being so helpful and personable! read more

This place makes you feel like family and that gives you confidence that the work is being done right. Thank you. read more

I needed a smog check on a 21 year old truck. DMV required test only or a gold shield station. I found Car's Muffler & Automotive on the smockcheck website. The price they quoted on the phone was the price I paid. These guys have been family owned for over 30 years. Just in chatting I got the impression that for automotive repairs they may not be the cheapest, but they do good work with quality parts. read more

If your vehicle is deemed salvaged and needs a "Brake and Lamp Certification" by the DMV this is the place to get it done. But first, ensure your rotors, brake pads are not worn and brake fluids have been recently flushed. Check if headlights are working - especially if they are fancy/motorized; also restore them if they are sun damaged. Finally, make sure ALL exterior light bulbs light up. These requirements have to be initially done before the certification in order to pass it. If you need any of these services completed, politely ask and they will certainly assist you with your service needs. I wish I came by here first because at Keith's Automotive in Torrance was horrible, overcharge or charge you for every visit or at least when they look inside the hood; not only that they provide you with non-detailed info on the exact issue with your vehicle or part of your vehicle. Total bad service and communication. The price here is reasonable and fair compared to my experience in Torrance. Jim (one of the owners) was very helpful and amicable during my first visit. I regret not coming here first but I'm glad I did because they just earned a lifetime customer and referral person. read more

Overall good experience. Needed to adjust the tips on my aftermarket exhaust on my subie. Saturday at 5:00 pm, not many shops are going to be open. Cruz and his partner did a good job. I would come back to use other services offered. read more

Car's Automotive is a little out of my way these days, but it's totally worth the drive. They are easy to work with, honest and very reasonably priced. I have a car that has recently finished its warrantee period and I intend to keep driving it for another 6 years. Car's is my ace in the hole for keeping Beatrix (my Acura) purring. I just got new tires and an alignment for her and she handles just short of her ARX sister. My only advice is this: be sure and schedule your work in advance, they are busy and this makes drop in service more or less nonexistent. They have done things for me on the fly in the past, but I know it's hard for them to do. So call and schedule well ahead for the best experience. read more

Nice people and good service. I had to get an oil change and get my tires rotated. I found out that a tire rotation comes FREE with an oil change. The waiting room has free snacks and coffee! Overall, great experience. read more

My husband and I love these guys! They've been working on both of our old 2003 $ 2004 SUVs for about 14 years. Having them makes me feel safe driving such old vehicles. They are honest and do y a great job... A rare thing in today's world! read more

Yesterday I went to cars muffler after hearing some noise from under my car, thinking it had something to do with my muffler. Mike checked out my car within not even 10mn and told me nothing was wrong at all.... He explained a few things and when I asked how much I owed him he said nothing...quite unusual for any garage......isn't it That paired with friendliness will make me return for maintenance and any issues that could arise with my car! Again thanks to Mike and his crew. read more

I needed to have a electrical tow plug upgraded on the way to Lake Tahoe and needed it done in a rush. These gentlemen are ALL OVER IT! Mike, the owner, gave a great deal with a Veteran's discount. The mechanic, Kevin, did great work! I highly recommend this shop! Thank you, Mike & Kevin! read more

Lucky's Auto Care - Auto Repair Near Me - Redondo Beach, California

Went in for a check engine light (but otherwise driving in perfect condition), apparently due to clogged fuel injectors. Left with an empty wallet and the whole day blown. Dropped it off at 10am, and didn't hear from them until 3pm when I called to inquire on the progress. From that point it was a rush by them to get as many repairs as they could on the vehicle. There was a supposedly a leaking radiator hose that they claim required immediate attention, though I have never seen any leaking or elevated temperatures ($90) which I had not authorized but was "fixed" anyways when I went to pick up the vehicle. The glorified fuel induction service itself rang up to $300. Finally coughed up $500 for what was a check engine light -- from clogged fuel injectors. read more

I'm not recommend this place for oil change. The customer service awful. I called two days before to ask price for oil change service and make appointment for next day(8am). Price was 50$. I came next day and the guy on front desk said that I have to wait 2 hours!!!!didn't even though I had appointment. After 2 hours someone called me again and asked for new appointment. I made new one for the next day. When they gave me the total it was 100$????Wtf????You said price will be no more 50$....I'm NOT RECOMMEND this not professional place!!!!!!!!! read more