Everyone was very, very nice, professional, etc., especially Bryan and Ian. We applaud them all for…read moresuch great service!:-) Thank you. Mary C.-Okinczyc. ​

I hope the managers read these reviews like to give a shout out to TAREK and one of the managers,…read morenick and all the filing faces in most of all the cooks and cleaners in the back you constantly go out of their way to nourish and foster a warm environment or travelers can unwind before their fights I'm gonna leave your team a review everywhere i can ..... cause you guys are killing it smile ambience the food nick the supervisor and the manager Abere........ thank you. well done !!!!!!!!!!!!!!!!!

I had a three hour layover, so I decided to stop by the lounge for a bite to eat and a drink. I sat…read moreat the bar and enjoyed a glass of champagne along with the burger, which hit the spot. Many people were ordering the Aperol Spritz drink special, so it seemed to be a crowd favorite. Overall, I enjoyed both my meal and the service. The lounge was definitely packed for a Thursday afternoon, although the many weather related flight delays likely contributed to the crowds. I was able to find a seat at the bar within a few minutes of arriving, but I noticed several people waiting around for a while hoping to find an open seat. Despite it being busy, it was a nice way to spend a long layover.

Now branded as the Chase Sapphire reserve lounge, I was impressed by the food and drinks here! Not…read moreonly do they have really good buffet option, you can also scan a QR code and order à la carte items off their menu, which I really appreciated. I also like how much flexibility you have when you're ordering on the QR code. When we arrived, the lounge was at capacity and so we were placed on a short waitlist and we were off within 10 minutes. Because of its capacity, they do direct you where you should sit, which was OK since I was traveling with just my parents. The lounge is split into two floors with really good ambience though like mentioned earlier they do try to fit as many guests as possible so we can feel a bit crowded!

We had a 1 hr layover and the Etihad lounge was full and waitlist. We walked by the Virgin Atlantic…read morelounge on our way to Turkish Lounge and decided to take advantage of availability vs an unknown waitlist situation at the Turkish Airlines Lounge. The Lounge is on the smaller side with a cafeteria atmosphere at the bar side, small food selection and limited "living room" style chairs in main area. Upstairs was closed. Waitstaff were friendly. Not all beverages are on "the house."

Well, it is a lounge. Have some greens salad, pasta and sandwiches. Everything else is PAID. It's…read moremy first time I see lounge with paid food. So cheap!

Good memories of the United Club at the Dulles Intl Airport. Had two passes from my United Explorer…read morecredit card, so decided to use them for our layover at Dulles. The check-in was a smooth process with the friendly staff. We proceeded to find some seating; close enough to the food and far enough to escape the noise lol. The Wifi was excellent. We were able to get some rest, relax, do some social media and email, and enjoy some good food. Thumbs up to the United Club

I was skeptical after reading so many bad reviews, but I just went before my flight (terminal D)…read moreand had a fantastic time. There were sandwiches, fresh salad, soup, cheese and crackers, cookies, coffee, an open bar. Literally everything!! I got here 2.5 hours before my flight and my time flew bc of how awesome the lounge was.

I haven't visited this Polaris Lounge in a long time and I was connecting via SFO to Dulles and on…read moreto Lisboa, Portugal and had an hour to kill and dinner to eat. Checked out the sit down restaurant which was empty when I sat down and filled up quickly as the hour got later. Had a crab salad with large lump crab minimally adorned and a burger with the works. Except for an overcooked egg on top (I do love a runny egg) it was a solid meal and the espresso martinis hit the spot ! Strong work !! Highly recommended.

I was at the Dulles Airport on May 9th via United Airlines. The lounge nearest me is a "United…read moreClub" in the D gates. Upon seeing my boarding pass, the staff informed me that we qualify to visit the Polaris Lounge instead, a 5 to 8 minutes' walk away, near Gate C17. I asked which will be less crowded. She said they are both crowded, but the Polaris is much nicer. We decided to hoof it over to the Polaris since it's supposed to be a big deal, ignoring the fact that we probably have 45 minutes only to stay there. She wasn't kidding. The place was packed. It was very difficult to get a pair of seats, and we basically were stalkers waiting for folks to leave. Meanwhile, we were sweating from the walk and from the many people inside the lounge. After finally having seats, we looked at the food and drinks selection. I have to admit the food selection is impressive. They have a dining section that is full table service. Then there is a buffet section with good selection of proteins and produce in addition to the usual snacks. I was too hot to be hungry by then and chose only several cocktail prawns plus a few asparagus stalks. After a cold soda with ice from the bar, it was time to leave. There was also a line to wait for the bathroom. Next time, we won't fancy a Polaris Lounge when we don't have the time to stay.

If I had an option for minus score below zero, they would win hands down…read more This is a horrible club. They have a full kitchen yet the eggs looked like those you get out of instant. It's big the club, but one location for food options which is quite tiny. I never knew you could get a bagel made for a child. I'm very confident this was sitting somewhere for a bit of time because without toasting it, you would bust some teeth. It was hard. That scream not even in this realm fresh. I'm wagering that other bread items, oh for those seeking danish or muffins, not a chance that's available. On the coffee side why does United ignore a growing segment of the population that either has a dairy allergy, lactose intolerant or vegan? Ever heard of almond, oat or soy milk? What about those little french vanilla cup things? Clearly who ever oversees this club must be the same dolt who oversees the one in Phoenix because they follow the similar path of cream, 50-50 or whole milk. You do get a sippy like plastic cup for the kiddos, oh I mean for adults to drink your soda out of the machine. Finally with all the germ rise and an increase in norovirus and ongoing yuckiness, how about sanitizer like so many biz lounges have everywhere even on the wall? Don't fret though. Because if you love oranges you are in luck. They also use them for decoration.

I visited the United Club lounge near gate D8 at Dulles Airport and the experience was pretty…read moremediocre overall. This is definitely a lounge where you should expect only the basics and not much more. When I arrived, the food selection was very limited and unfortunately they had already run out of several items and did not restock during my visit. The only things available were slices of bread, oatmeal, grapes, bananas, apples, and pineapple, which felt pretty underwhelming for a lounge. The espresso machines were also out of milk and needed service, so specialty coffee wasn't really an option either. The dining area itself was small and felt cramped, especially during busy times. On the plus side, there was plenty of seating throughout the lounge, but the overall layout felt awkward and outdated. The furniture looks old and the whole space could really use a refresh. The bathrooms were another weak point -- they looked worn down, had only a few stalls, and definitely seemed like they were due for repairs or renovation. One positive note: the cleaning staff did a great job. Tables were cleared quickly and used plates were removed regularly, which helped keep the space from feeling messy even when it was crowded. Overall, this lounge works if you just need a place to sit, charge your phone, and grab a quick snack, but don't expect a premium lounge experience. It really feels like this location is overdue for an update.

Food is okay. Not the best and not the worst. Bathrooms are clean. It's somewhat small and has…read moreoverflow seating downstairs where there are limited food options and no bathrooms, but the downstairs is cooler and more quiet. You can bring food from down from the upstairs. Wifi doesn't work in the basement. I tried to connect and it wouldn't work. Then one of the servers told me connectivity is often a problem down here. People are polite and service is friendly. What you see in the photos is the breakfast service.

Fraud lounge - they do not accept priority pass despite that being listed in the Priority Pass listread more

We enjoyed hanging out in this lounge while waiting for our flight to LHR…read more The staff was very friendly, the lady checking us in actually gave us a quick tour of the facility. The bar is quite nice and the food was great. We'll continue to return!

Credit where it's due: the British Airways lounge at Dulles isn't terrible, shocking, I know…read more Decent food, actual space to breathe, and no one fighting over an outlet. I'm usually a lounge snob, but this one didn't make me regret my life choices. So... well done, I guess????