We have used Janaina's Cleaning Services twice. Once at a 3 bedroom 2 bath apartment we were moving…read moreinto (where the new landlord handed it over super dirty) and second at a tiny studio I was moving out of. At the new apartment, they did an ok job and missed a couple locations (the half bathroom, medicine cabinets, and laundry area) but we were satisfied enough because we just wanted to unbox our things and move in already. We still had to clean the microwave and stove further the next day though. So we tried their services a second time for my studio I was moving out of since my landlord was extremely nit picky about everything she wanted cleaned so I can get my substantially big deposit back. The landlord gave me a list that I wrote out for the cleaning staff and I really emphasized that my landlord was super picky and would be checking this list. Mind you it was not a long list; it was less than 10 items. I trusted their expertise but when I came back to inspect the work the following second day, there was so many items from the list done at half effort and some missed entirely. This studio was a small unit of 400 sq ft or less that was rarely lived in. I had already started cleaning so they could do the detailed work my landlord requested. For such a small space that was empty, I expected a more thorough and thoughtful approach to their clean. Unfortunately they failed to meet expectations. There was still dirt and small debris beside the stove and dishwasher on the floor. See my photo of the corner of the stove. The toilet lid and seat and sides of the bowl were not cleaned at all! See my photo of one of the several crusty yellow stains on the bottom of the toilet seat. The written list I left for the staff asked for the baseboards and under the bathroom vanity to be cleaned and some baseboards were cleaned and others were not. See my photo of the baseboard with splatter. Under the vanity was on the list not cleaned at all. See the photo with my yellow microfiber cloth where I even got sand and small debris from under the vanity. There was multiple shoe stains on the floors among other stains on the floors. On top of all this they were roughly 45 minutes late to clean. At the 15 minute mark past the scheduled time, we tried rescheduling because we were busy with moving. I paid $180 for a low quality clean of a tiny studio that I had to go back and clean again in order to get my deposit back. The value and quality were not there to justify this price. We were offered a discount on the next cleaning but after trying their service twice and being disappointed twice, that doesn't sound adequate. TBH I wasn't planning to write a review but then business owner asked us to take down my photos and that didn't seem honest or transparent. Their excuse was also that since it was a last minute accommodation to clean that's why they sent subpar cleaning staff. We tried rescheduling because they were late so they could have offered better cleaning staff at a later time?? And why hire and keep cleaning staff that provides subpar work?? And what about responsible scheduling: if you know you can't provide a proper service then don't accept the customer. This is a staple in tailoring or custom artwork or any service based businesses... and it should be here too. TLDR; The two stars bonus is for their ability to accommodate cleaning on short notice which is great! So if you need a quick basic clean that misses a couple of spots they got you covered, but if you need something more detailed they'll flop. EDIT: No where did I ask for a refund in any communication with this business. I'm changing this to 1 star due to the business's response saying that we didn't try contacting when we did and for trying to attack my person.

Jana in person came to assess the work needed to clean my rental apartment. She estimated that it…read morewould be 6 hours of cleaning. We communicated by text and told me that she would send her best team to clean. I was not disappointed. Every area that we discussed were cleaned. Appliances were cleaned inside and out (refrigerator, stove, oven and microwave). The apartment has wall moldings and built-in cabinets and drawers and they were dusted and cleaned. I texted her about additional areas of cleaning, paying attention to corners and baseboards, windows and sills and her team covered those areas, especially the interiors and exteriors of all the windows, and the carpet on the stairs and hallway. She sent pictures of their work when her team finished. I paid $550 for six hours of a very good job. I would use her service again.

We had an amazing experience with Buttercup Cleaning!…read more After finishing a basement remodel (2 bed, 1 bath), the space was extremely dusty and honestly overwhelming to tackle ourselves. Jorge came in and absolutely crushed it. He was thorough, detail-oriented, and didn't miss a single spot -- from floors to corners to all the fine dust that settles everywhere after construction. By the time he was done, the entire basement felt fresh, spotless, and truly move-in ready. You can tell he takes pride in his work. Highly recommend Buttercup Cleaning!

Michael and the Buttercup cleaning team run a highly professional organization. Cleaners show up on…read moretime as scheduled and they are flexible in regards to timing and schedule changes. This is rarely the case with many other cleaning services. They have many cleaners on staff and whenever there have been issues, things were addressed promptly. I highly recommend giving them a t ry.

The team did an amazing job for deep cleaning. They were thorough and on time. Highly recommend…read moretheir service.

I needed help with deep cleaning the kitchen, pantry and bathroom at my dad's house. He is elderly…read moreand doesn't see too well anymore. It has taken a while to get him to agree that he needed help with cleaning around the house. He says the dirt doesn't bother him, but I said I can't keep coming over unless it is clean. Having daughter's company wins! After reaching out to several services, Ana's was the one who got back to me. I had texted what I needed and when, and Debora replied to me their availability and what to expect. Basically, the cleaning crew would come and assess the job and provide an estimate. If the rate was acceptable they would begin cleaning immediately. Maria and Rosa worked for four hours, a total of 8 man hours. I am so grateful at how much they got done, it would have taken me more than two days to do what they did. Maria was the lead of this team. She speaks some Spanish but her first language is Brazilian Portuguese. We were able to communicate pretty well using Google Translate. I am working toward decluttering the rest of the house (a daunting task as dad is a bit of a hoarder) and will be reaching out to Ana's Cleaning Service again in the future. And maybe I can learn a little bit of their language, too!

Cleaner arrived 30 mins late, after they called saying she's outside I waited 10 more mins. She did…read morea good job cleaning overall but did not finish the kitchen, no interior fridge or freezer was done despite being quoted. I paid +$100 after arrival for the extra time which I understand given the amount of work, but the window sills are still dirty as is the fridge/freezer and I did not get what I paid for. When I came back to check in 3 hours into the clean, the cleaner didn't look at me or talk to me as I came in and asked how it's going. Very bad attitude and heard her complaining on phone the entire time as she started and finished.

Scheduled a cleanup and they never showed up. Didn't answer the phone or respond to texts for over…read morean hour. Had to scramble and get another cleaner.

Did a move out clean with Ruth - incredible job. Very good attention to detail and extremely…read morereasonable price. I'm sad to be leaving SF and just finding her, because I'd have her regularly clean our place if we were still here!

I recently hired Ruth and her team for a deep clean and organization of a 2-bed, 1-bath space,…read moreincluding the living room, kitchen, inside windows, and partial garage/laundry area. Overall, they did a fantastic job! They spent 5-6 hours working hard, and the entire place feels incredibly fresh and much cleaner. On top of the great work, Ruth was incredibly nice, flexible, and accommodating when I had a couple of last-minute schedule changes. There is definitely great value for the amount of work they did. My only piece of advice for future clients is to be very specific with your directions if you have exact preferences for how things are organized or handled. Because I gave them a lot of open-ended freedom to move and organize things, a few things got a bit mixed up (some clothes were bagged rather than hung, and a couple of items were accidentally tossed or handled a bit too roughly). However, the team is incredibly well-meaning and hardworking, and I'm certain they would follow any specific checklist you give them. I would definitely recommend them for their work ethic and great service!

These guys are really the best. I've been using them every few months for a deep clean. They are…read morealways punctual within the arrival window, and do a very thorough impressive cleaning of the whole house. I routinely check other companies' prices and Alves is still the most affordable, too, based on what I see. I highly recommend them.

Please make sure you check the pricing. They seem to change the price whenever they want and they…read moredo not clean properly as well. Leaves certain areas untouched. Make sure you check throughly before they go. Not very honest.

Lorhany and her team did a truly remarkable job deep-cleaning my house recently while my family was…read moreout of town. She and her team were so meticulous, and we came home to such a clean and orderly house. They did even more than we had discussed and stayed extra long to complete the job. Her company is so professional and well organized. They are responsive and accommodating with dates and times. I am so happy that we found her service and looking forward to working with her in the future.

I reached out to Lorhany after seeing her amazing reviews on Yelp. She is great with communication…read moreeven while she was away on vacation and when scheduling changes came up, she was still very communicative and worked with us to find a good time. The service itself was absolutely amazing. She and her team are friendly, professional and very thorough. I love that she used kid safe products and she asked questions about what products we wanted to use where. I hope she will work with us for years to come.

The cleaning lady was very detailed and did a good job cleaning, it worth the value. She did a good…read morejob find those dead corners and cleaned them

I reached out to Ana after my boss recommended her cleaning service to me. I had a deep clean…read more($600) in late December 2024 and just had my second regular cleaning ($200). The first time she came, she was with another person, maybe her daughter, and they both cleaned for 6 hours straight. I wouldn't have believed it but I was there the entire time, putting things away at the same time and I was exhausted afterwards. The place was immaculate but I felt terrible that it took so long. The second time they came there were three people total and it took them just an hour to do the regular cleaning for our 1000 square foot house. You can tell immediately that Ana is driven, sharp, and hard working. I've never used a house cleaner before but so far I recommend Ana for sure.