Bob M was great. Gave enough info, but no push. Overall a great experience. He found a nice…read morediscount and a reasonable trade in value.

My boyfriend and I were between 2 cars - one here and one at Ford down the street…read more We called before hand like we always do and the front desk lady was wickedly rude. When we arrived shortly later we also found out quickly she was racist. Car sales guy was nice.

highly recommended nick he actually listens to what you want and is honest I would definitely go…read moreback

I bought a vehicle here for around $10K and had to put $1400 in repairs within months. In less than…read morea year the engine failed entirely and I'm stuck paying on a dead, expensive piece of garbage sitting on my driveway. Tried to contact and was ignored. Do not buy a vehicle here.

Kata is wise and a straight-shooter. I appreciated his sincerity…read more A highlight of our conversation was "Jordan or James". We agreed, and I told him if we hadn't I wouldn't have bought the car.

Called numerous times. Always a recording. Couldn't leave message because "mailbox is full"…read more Finally got a salesman. Couldn't check something on the car because he wasn't at the lot. Lousy attitude on phone. No wonder the stereotype. So typical.

I was referred to Jerry Carroll by my bankruptcy lawyer after I was in a bad car accident over the…read morewinter. (I'm in the situation that I am in because Sallie Mae is a terrible student loan provider that demanded $2200/month despite I tried to work it out). To meet with Jerry, you need to set an appointment. Jerry listened to my concerns, asked appropriate questions regarding my bankruptcy case, he wasn't judgemental of the situation that I'm in, and listened to what kind of car I am looking for. Make sure you reserve 1 hour 30 minutes... we talked and test drive a few cars. He even had me test drive a car that was someone just brought in for a trade. My loan application was denied due to the bankruptcy and Jerry said it was expected. I've been in bankruptcy less than 10 months, but Jerry worked to get it approved. I am also appreciative that he was patient with my situation since I was also in the process of working with my car insurance company. Jerry was also communicative via email and phone/text. Overall, a positive experience despite the unexpectedly having to get a new used car.

I have visited Tom in the Pre-owned auto dept. and am contemplating the purchase of an Aviator. He…read morewas very helpful and gave me alot of good information to aid me in my search. I will follow up with him in my quest to find the right car to acquire. Pat S.

Had a great experience purchasing a 2013 Chevy Cruze from them. They were honest with me, and…read moreanswered all my questions. I also got a great deal on the car, and they helped make the process very smooth. You should absolutely check them out!

Bought a 2001 car here last year in summer and by winter (4 months later) it had been in the shop…read moretwice already! First was alternator problems then was battery problems. To this day I still have issues with it. Just another used car place that'll do what they can to scam you.

Service Department... crooked as hell! They tried to scam me with an unneeded part replacement…read morewhen they only changed the fuse a few years back... now they held my vehicle hostage for what was supposed to be a free recall repair. My free recall repair cost 300!

great buying experience last summer.. horrible customer service…read more I had my first service appointment since buying my new car. Upon entering the front of the store, I was just screamed at by a large dark man wearing sunglasses - screaming at me to move my car. I was only coming in to ASK WHERE to take my car to have it serviced.. again he screamed at me to move it.. I had a sick baby in the car and just had a quick question, (that at this point could have been answered twice), but before even getting to ask, I was screamed at and everyone just looked at him while he did it. I ended up crying and extremely upset all because I had come in quickly to ask where to go. - The man screaming at me was looking to make a sale to the guy in the giant truck behind me, (as were the people around which is why NOBODY helped me-and must've silently agreed with him) but little did he know that the guy in the giant truck behind me was my BOYFRIEND who was there to pick me up from dropping my car off to get serviced. Nice job buddy, you are SO DESPERATE FOR A SALE you neglected to help an ALREADY PAYING CUSTOMER. You people are sick and only care about the big sale then leave your customers to fend for themselves. You should all be so ASHAMED of yourselves for condoning this behavior and doing absolutely NOTHING for me as I leave the building BAWLING!!! [The only kind person in the building was the Teddy who helped me in the service department, and the man that asked me about my pink seat covers..] to the incompetent imbecile who screamed in my face , you should be fired. I am honestly SO embarrassed that I trusted this company, & wish I had bought my car elsewhere.

Our salesman La was incredible to work with. We had our eyes set on the new Sequoia TRD Pro. He…read moreshowed us a sequoia they had on the lot to get a feeling on the vehicle. Once we fell in love with the vehicle he walked us through the process of purchasing the vehicle. La was patient and very knowledgeable on the vehicle. Purchasing our first Toyota, La made the experience very enjoyable and a customer for life!

It is amazing how careless, irresponsible, and incompetent this place is. I arrived for my 8 am…read moreappointment today, 6/20/206, to purchase an additional key fob. I was worried that it would take more than the 1 1/2 hours that I was quoted for. When I checked in with the service person, I specifically said that I have an appointment at 10 am and needed to leave as soon as the key fob is ready. Lo and behold, come 11:15 and I'm still waiting in the lobby. I checked with another service staff and they don't know where my car is. Waited another 15 mins before the service manager found my car. At this point, I missed my appointment, was so pissed that the ghettoness in me came out, and I didn't even want to look at these people. They didn't value my time. I didn't expect to be there beyond the hour and a half. I could have made other arrangements. No amount of excuses or apologies are accepted.

I am on my third leased Veloster, been driving Veloster's and working with Buerkle since 2012. I…read moreworked with Brian Armstrong this time as my last sales consultant is no longer working at this location. I had a long list of must haves since I've become a Veloster conuseur over the last four years. Brian not only filled my wish list but exceeded my expectations by finding a Veloster even more top shelf then I knew was possible! I'm not easy when it comes to my ride, I expect perfection in a car and Brian was fun as well as made it happen. I've enjoyed every visit to Buerkle from service visits to just checking in to see what the new line of Veloster's coming in have to offer. Buerkle will be stuck with me for years and it's their fault for keeping me in awesome, problem free cars and treating me like a good friend when I am there! Bravo again Buerkle, I didn't think it was possible but I love my new Turbo Veloster even more than my last one, you guys rock!

Purchased 2025 Tucson PHEV in May. When did you ever have to ask, "How is your HVAC system…read moreESPECIALLY for floor boards. I documented and THIS DEALERSHIP didn't allow me to work directly with the technician. Compare that with Morries - I absolutely recommend them- where the technician was honest with me that Hyundai F'ed up (MY word) their PHEV HVAC system - that the floor heat is prioritied last - when outdoor is under 20 degrees and lower don't expect floor heat. WHO EVER THOUGHT WE NOW NEED TO ASK if the heat will work in the winter? To add more facts: dashboard heat was 60 degrees warmer than the floor when all heat is directed to feet only (logged over 2 months with a meat thermometer) - I brought all my testing to LUTHER and they said - hybrids are known for this. NO THEY ARE NOT! My Lexus worked great. Regardless, it is working as designed. Although I purchased the 10 year service plan, Luther had made the sale and post sale - if you don't fit into their troubleshooting flow chart - get the customer out the door. Why i am not happy with Luther is the ego - that nothing I said mattered. ON THE OTHERHAND, Morries totally cared and agreed with everything I said BUT EXPLAINED to me what the criteria he needed to prove so that corporate would assist us. We own 2 Hyundais and the other isn't PHEV and works great. We were up for purchasing a car but FOR SURE NOT WITH LUTHER dealerships and not a Hyundai. Luther dealership FAILED to be honest during the sale. The PHEV HVAC system is a known customer complaint. Luther would only follow their process - that it is working as designed - however it certainly doesn't meet Minnesota requirements. My previous car was a Lexus Hybrid and LOVED IT! The only reason I let it go is it wasn't tall enough when competing with semi trucks and SUVs. So my suggestions is if working with Hyundai be sire the HVAC system works and no to Luther bit a HUGE YES to Morries.