This review is just to let you know that if you have a favorite nail tech, you should stick with her! Because if you don't, you might end up like me ,having to get your nails done by someone who you thought was also good. it was on a Sunday , maybe she was having one of those days when you just want the day to be over and go home. Unfortunately, that's exactly how my experience felt. She did my nails very poorly, and when I told her that something wasn't right, she replied, "Next time just come with Lily." I found that very disrespectful because I'm paying for your service and expecting you to do a good job. On top of that, I still left a tip. To make things worse, she left me bleeding from my cuticles. And now here I am, hating my nails. It's only been three days, and my hair is already getting caught in them. My special 10th anniversary nails won't even last two weeks. If you want great work, go with Lily!! read more

Lux Nails & Spa - My 10th anniversary nails disaster - Nail Salons Near Me - San Francisco, California

See all

Updating a month later, you can see the contrast between the over-buffed nails and my healthy nails growing back. Painful and slow process. Do NOT let this salon use their electric filer on your nails! read more

Lux Nails & Spa - Healthy nails growing in after Lux over-filed them - Nail Salons Near Me - San Francisco, California

Making an appointment didn't seem to matter at this salon. A staff member started removing my Gel-X nails by soaking them, but then left to do another client's pedicure. I waited about 20 minutes before a different staff member came to continue my service. Eventually, the original staff member returned after finishing with her other client to complete the nail removal. After my Gel-X removal, I asked for a simple one-color gel manicure. Unfortunately, the quality was very disappointing. The polish was messy and got on my fingers, they applied four or more coats, and the polish lines around my cuticles were uneven and sloppy. Overall, the service felt rushed and unprofessional. I won't be returning. Save your time and money. read more

another beautiful set by lily! dip, base and blend of 3 colors, cat's eye, and chrome. read more

Lux Nails & Spa - Nail Salons Near Me - San Francisco, California

See all

My daughter scheduled a 10 am polish change and arrived on time. The technicians essentially ignored her and let lots of other people go ahead her her. After waiting 45 minutes and being ignored she left to find another salon. The same thing happened to me when I booked online and arrive and no one was available for a long time. They should not take appointments they cannot keep. While their services may be good, we will not go back until they can honor appointments that they make. Very frustrating and unprofessional. read more

Casual, very relaxing, the staff is great, sweet and helpful, and the best manicures and pedicures. I highly recommend the deluxe pedicure with the longer massage ... so nice! read more

It was my first visit to Lux Nails & Spa, and I was really impressed with the quality of my manicure and pedicure. The place is really clean, and the nail techs were friendly and did an amazing job. I don't live near this place but I am going to go out of my way to come back for my next manicure. read more

I had my first dip gel mani today and it is absolutely horrible. My nails are now misshaped bulbs of lacquer and my fingers are stained red. I couldn't have done a worse job had I did it myself. read more

Lux Nails & Spa - Nail Salons Near Me - San Francisco, California

Looking for flawless nails, top-tier service, and a relaxing experience all in one place? At Lux Nails & Spa, we don't just do nails -- we create art, boost your confidence, and give you the self-care moment you deserve. Those nails were done by Olivia ( a nail tech) Here's why our clients keep coming back: Customized nail designs that match YOUR style Clean, sanitized tools + a spotless environment Gentle, detail-oriented techs who care about nail health A calm, cozy vibe that makes you feel pampered Easy booking + great customer care Whether you're into classic sets or bold designs, we've got you covered. Come see why our clients say it's more than a nail appointment -- it's a whole experience. read more

See all

Olivia did my nails today and she took so much care to match a photo I had given her from the internet. She did an amazing job! The women here always are so friendly and positive. This is a great little place on West Portal! read more

Lux Nails & Spa - I love my nails by Olivia that remind me of an orange creamsicle! She did a great job! - Nail Salons Near Me - San Francisco, California

See all

I rarely leave reviews but just had such a lovely experience at Lux. Lai spent so much time making sure I had a relaxing pedicure, and my toes look great. Also, Olivia did an amazing manicure. From a recovering nail biter, I know I'm in good hands...and feet. read more

This posting is about 1 technician and my experience today at Lux Nails, not overall. Lilly Tran does not listen to your requests. I bring my own Olive & June nail polish in because it's the only polish that works on my nails. I've always had a hard time with my nails drying. So I explicitly explained that I only wanted 2 coats because the nail polish is long lasting. What did Lilly do? Put 4 coats on most of my toenails and then asked if I wanted top coat. No, I don't want top coat now because you put 2 more coats than what I asked for. I know my nails. They've been on my feet my entire life. My nails will now smudge because there's too much polish on them and will look bad. Other technicians at Lux Nails are much better. read more

Came here for the first time on 9/8/2024 with a family member. It was quite busy when we walked in and this was right around 12:30 ish. We didn't schedule an appointment either. We kinda stood there awkwardly because no one had greeted us until one of the manicurist who was in the middle of doing a manicure for a client finally acknowledged us and got up to let us know it would be a 30-45 minutes wait so we decided to grab lunch first and come back in an hour. We came back after an hour and they led us to the chairs. The two ladies that did our pedicures were very nice and accommodating with my family member because she had wanted a certain color on her finger nails but they didn't have that color so they ask if she wanted to choose another color and my family member did but wasn't so sure of the color so she asked if the lady can paint it on one of her nails to see how it looks. They were more than happy to do it. As for me, I do like getting pedicures but I am very ticklish so the poor lady that was doing my pedicure had to put up with me and she laughed when I kept apologizing and telling her I am the worst! The both of us wanted to try the powder dip and it was our first time trying it out and we were kinda skeptical about it but were pleasantly surprised with the end results. It came out really nice and we were satisfied but the only thing that I was uncomfortable with was when the lady that did my manicure, she used the electric filer or buffer and it was kinda painful when she got near my cuticles and whenever I got manicures it was always manually filed and buffer so I didn't expect that. Also, at one point the lady pushed so hard under my nail bed with her finger nail it was painful in between dipping into the powder. That was my only complaint but overall experience was positive and it was very clean and the price was not too bad. Would come back when I'm in the area. read more

I got a dip manicure by Olivia. I love how it came out. I'm someone who always has a difficult time picking colors but Olivia was so patient with me and helped me decide what to get done. It was $54 for a dip manicure but I did get chrome ($15) and three tips as I had a few broken nails ($2/tip). Before tip my total came out to $75 which I consider really good especially for SF. The only minor negative part was when filing down my nail, I got a little cut but not bad enough to make it an issue. The shop was clean and made for a relaxing time. Definitely coming back! read more

Lux Nails & Spa - Dip manicure with chrome - Nail Salons Near Me - San Francisco, California

I love Lux!! They do such an excellent job with my nails every time, translating my vision into reality. The ladies are all so friendly and very talented nail artists! read more

Been coming here for years. I love all the ladies, and recently been getting nails done by Olivia and she is magical. The place is clean and so welcoming. Love you all at Lux nails! read more

Lux Nails & Spa - Nail Salons Near Me - San Francisco, California

amazing BE the owner is amazing a very skill coming from a high end spa in sf love it and clean ! read more

Mimi did an amazing job on my nails! She worked so quick yet so carefully and paid attention to every detail. It came with a nice massage and hot towel and she is so good at her job. Not to mention, she was so kind, sweet, attentive, and funny and we had so many lovely conversations. I will definitely be coming back to Lux Nails & Spa and will be booking with Mimi! read more

Lux Nails & Spa - Gel manicure - Nail Salons Near Me - San Francisco, California

Went there today for a gel pedicure and ended up also getting a regular manicure as well. I paid around $73 not including the tip for both services. And it was totally worth it. They exfoliated and rubbed my feet with warm rocks. The place was pretty clean and relaxing. I wish they choose better music to go with the vibe of the place but that's irrelevant. The women there were all super nice and pleasant to be around. They weren't too busy but I do recommend calling before you get there just to be sure there will be someone available for you as soon as you get there but they do take walk-in's. They are a bit expensive on a college student budget but the experience is lovely so I do heavily recommend it. I never really get manicures but I adore my nails today and I will probably start going there regularly now because of it. I always have problems with my feet because of these kind of salons so if anything arises I'll check back in, those problems are usually an indication that the salons tools aren't as sanitary but from what I could tell at face value everything looked pretty clean. I'm not going to say sterile because I have no idea but clean i will guarantee. (Not going to add my feet but I will show how my nails look) read more

Lux Nails & Spa - Manicure - Nail Salons Near Me - San Francisco, California

Made appointments for me and a friend at 4:30. They didn't start our services until after 5 pm.

I just can't... time to update my review since MANY people gave positive feedback about my review for this business last month. I am a great client. I make appointments, I tip well, I am respectful of their time - I paid for an appointment that I accidentally missed. I take very good care of people that take care of me. They do not appreciate ongoing clients. There is a mad dash for walk-ins and to capture in the moment. It is extremely difficult to make appointments with this business. I am willing to come in whenever they have an opening. I ask for them to tell me a time and they come back with, "what time do you want to Come in?" I tell them what time I want to come in and they tell me they can't do it then. Then I tell them again, just tell me what time you have an opening... I'd be happy to come back then. And they continue to repeat... what time do you want to Come in?" It just goes in circles. I would be happy to come in. Just give me a time. Their lack of understanding of English and attempting to communicate in a professional way is tough. I am extremely understanding - but they are just impossible to communicate in a healthy way. They called my phone to check on an appointment fir someone else, when I answered the phone they just hung up. I called back the number, having no idea that it was their business... And they kept hanging up on me... I finally realized that it was this business calling and hanging up on me and they said oh we made a mistake. Completely unprofessional to keep calling and hanging up on me. They should've just said that they had the wrong number... The really good quality manicurists aren't working there anymore. I just wanna be able to have my nails done regularly, by the same people, in peace without any drama. I don't wanna be held hostage in a chair and feel frustrated... Making appointments and communication is the tough part- if you're just walking in and you don't care and it's a one off... I'd say go for it if you're looking for a quality business that wants a lasting professional relationship and takes good care of their clients... I would walk on by... They did not appreciate me as a customer and I watched them do it to many other people as well Very disappointed. I think it's very reasonable to want a business to treat you as a valued client... Just as I treat the people that work there with respect and dignity. Particularly when it is a salon, spa or any kind of personal care provider... read more

Everyone was friendly and it was apparent that they took cleanliness and sanitizing procedures very seriously. I got a gel manicure - which is priced at $53. I had made an appointment for 5pm, had my feet put in water at 5, but then no one came to actually do my nails until 5:40. They were very attentive to detail and used hot stone massage which was nice, however my nails were cut and filed down a lot and are tender as a result. Overall it was fine, but the excessive filing and wait mean I probably wouldn't go back. read more

Lux Nails & Spa - Nail Salons Near Me - San Francisco, California

Actually surprised by the super affordable prices here with it being in such a good location and nearby in the neighborhood :) Prices are not cheap ever since COVID but this place kept their price points super reasonable. Lots of colors to choose from. The ladies here are soo friendly, fluent in English so I was able to communicate my vision to them and they literally stood in front of the colors and selected all the colors that might've fit my vision ($22). I didn't have to lift a finger. The mani took less than 20 minutes, they were swift, sanitary, and had the utmost precision with their care. I loved it. I'm lowkey a germa-phobe so all for the cleanliness in this space too! The interior was high ceiling, spotless floor, clean seating and made myself comfortable in the spacious air, didn't feel like I was breathing in a bunch of toxins so we love that :) Coming back here very soon! Thanks ladies for being so hospitable. read more

Lux Nails & Spa - Ready for fall :3 - Nail Salons Near Me - San Francisco, California

Whatever you do, don't get a gift certificate at Lux nails. I got a gel mani pedi gift certificate for my friend who goes there all the time. The woman filling out the form seemed to be confused, because it took 20 minutes for me to leave with the certificate. Fast forward 5 months my friend tries to use the certificate. The owner Be says the certificate isn't valid because it wasn't filled in properly, or something like that. My friend told me, so visit the shop because I assume it was just a misunderstanding. No. I explained to Be that her employee filled it out incorrectly, and showed her the certificate and envelope with her logo on it. She said she is the only one who can do certificates, she doesn't remember this one, and then had the nerve to suggest I had forged the certificate. I showed her my bank account from the day, showing the exact amount of the certificate was charged to my account. She said I probably got my nails done that day. So I wasted $93 and got nothing, no apology, and certainly no refund or new certificate. I am a hard person to really upset and I only like writing reviews to support local businesses, but this was too much. read more

Amazing salon! I have been going here for years and always got regular mani-pedis, but recently decided to try gel. It lasted 3+ weeks and looked good as new! Great service and environment. read more

Skillful and friendly nail artists; clean and comfortable environment; Walk-ins welcomed. read more

Lux Nails & Spa - Ombre Dip powder + Gel - Nail Salons Near Me - San Francisco, California

I really like my nails. This was my first time doing dip French tips. I also got a gel pedicure. Love the colors and service. I'll be back! read more

Lux Nails & Spa - Nails with turquoise French tip dip. - Nail Salons Near Me - San Francisco, California

Older lady with grey hair (name is Linh ?) cut my cuticles up. During the pedicure, she was so rough with the cuticle cutter I had flinched and pulled away several times as she cut me. She reacted by pushing my big toe away as if it was in her way!!? Then she went on and put alcohol onto my cut up cuticles and it burned so bad! I didn't notice how bad it was until I got home and couldn't even put my shoes on without pain for the next several days. This is the worst pedicure I'd ever had. Please be aware..!! read more

Reaaaal goood service. My hands have gone through it before coming here (moving, overwashing, no time for self-mani, and overgrown cuticles) I needed some pampering before preparing for the holidays. The ladies are very thorough and they work fast. Thanks to Lily for my Dip Mani! read more

Lux Nails & Spa - Dip powder with extensions $69 - Nail Salons Near Me - San Francisco, California

French tip was horrible. Uneven and nails were crooked. Service was ok. If you don't have cash you will get a look of disapproval.

I used to love this place - pricier than nearby salons but much better work. Until recently. The last 3 times I have been there my nails always look a little weird - slightly crooked filing, nail polish on the skin, not painting to the edges of the nail (even with 5-6 asks), so much glopped on top coat (I could tell it was old and thick) that it's making the nail polish look warped. These issues were visible before I have even paid - they offered to redo it but I had already been in there 2 hours and have a day chocked full of to dos and a weekend full of events. I'm scared to see what it will look like once the paint fully dries. Hooray for a $68 mani/pedi that looks worse than if I had done it myself. Super bummed. read more

See all

Very sloppy mani pedi. They were busy and the manicurist seemed rushed, but no excuse. She was so rough and rushed with the cuticle pusher that I "ouched" out loud a few times. The bottoms were wearing off a few hours later cause she only did one top coat. I had an important event to attend the next day and I kept my hands out of sight. Very disappointed. read more

Lux Nails & Spa - Nail Salons Near Me - San Francisco, California

This is a new salon in West Portal. Their grand opening event discount is still running as of the writing of this review: 20% off services. Came in for a gel manicure. They did a great and careful job of removing the old gel polish, filing, and shaping my nails. They were very gentle so as to minimize the damage to my real nail. Their tools are all individually wrapped so it's very sanitary. I was offered water or hot tea, plus a warm neck pillow and hand massage along with the manicure. Ask for a stamp card; each $30 spent gets you a stamp and 10 stamps gets you $30 off. They also offer facials, waxing, and eyelash extensions. Although they don't offer acrylics, the also do dip powder. read more

Lux Nails & Spa - Nail Salons Near Me - San Francisco, California

Hit or miss. I've been 4 times now, always for mani/pedis and sometimes gel mani. Service is inconsistent depending on who you get. I've had mostly good to great experiences, thorough and attentive technicians who check in to make sure you like the shape, color, length or your nails. Their color selection is great, it's clean, comfortable. The last time, I had a technician that insisted on filing my nails for approximately 15 minutes to the point of physical discomfort even though I asked her 3 times just to cut them then file. I had to ask multiple times for a round shape and she kept doing square and I walked out with a somewhat messy looking gel mani that I was not happy with. I'm going to go back again but I recommend they do some additional training for their staff. Some of their staff are not up to standards of other spots in SF. Small suggestion; there is a very repetitive video playing of flowers and scenes. Maybe switch it up to a fun show or movie or keep the scenes but don't have them repeat every 1 minute. read more

My boss goes here to get her nails done so she has bought me a gift card here a few times and each time I HAVE GONE, I HAVE LOVED IT! It's very easy to get an appointment, I barely wait at all and the people are so nice. I have had different nail techs each time and have never had a problem. I have done tips / dip manicure and a pedicure, all were great! read more

I have been a regular customer at Lux for years and have always had excellent service. I would highly recommend this place.

I have been coming here since WFH/COVID... Be and her team are all wonderful and I love all of them. Having said that, Be is the best at everything (hello facial!!!) - I had my first dip w tip before a vacation (still great 2 weeks later). Gel has lasted up to 3 weeks (I'm hard on my hands with DIY/cooking), and the massaging chairs and foot massages are an extra nice touch to feel pampered. read more

If you look at my past reviews on nails... majority of my reviews are rave reviews. I have gone all around the city and then outside of the city in attempt to find the right nail tech for myself. I work as a care giver for a child with special needs. This not only includes a lot of rough work with my hands but also I wash a lot dishes. This has resulted in my nails never lasting more than a week. Acrylics and dip powder will always fall off quickly (even with amazing nail techs) and gel chips quicker than it should for me. I am absolutely amazed with Be's work. She not just a nail tech, she is an artist. She is so detailed and diligent with her work. She does not rush or make you feel rushed in anyway. A lot of times nail techs want you in and out so they can make more money. I TOTALLY understand this but as a customer, I have paid the price when the job is rushed. The prices here are on the higher end however, worth every penny. You get what you pay for!! Both my photos are dip powder with nail extensions. They have both lasted me exactly 2 weeks. And it's usually only one that pops off (due to some kind of roughness in my job) and by then, they are grown out enough that it's not worth just getting the one nail replaced. If you don't have a job where you don't have to use your hands in a rough manner, these will EASILY last you 3 weeks. I am going to try to start making the effort to wearing gloves when I wash dishes to make them last longer. Go to Be!!! She is amazing!!! read more

Lux Nails & Spa - Nail Salons Near Me - San Francisco, California

See all

Hannah does the most amazing pedicures. It's very rare to find someone who actually scrubs your feet well and does a thorough massage. Highly recommend the deluxe pedicure with paraffin wax! read more

Took my mom and sister here for a girls' day and we all liked our experience! It was my first gel manicure and I'm super impressed by its durability. Coming here, you get sunset district prices in West Portal, at a pretty high quality. (It's been about a week and nails are fully intact!) that being said, don't come here looking for a great ambiance. The lighting is white, and you sit in office type chairs while you get your nails done over a desk! Not a spa experience, if that's what you're looking for (so don't come looking for that). All the nail techs and the owner were super friendly and accommodating and did a great job with our nails! Would return if I was in the area and wanted to get a great gel manicure for a good price! read more