Come here for a pedicure. All techs are nice and professional. Like that they're inside Southland mall. Good idea to call for appointment. I usually make appointment with CINDY. She's a great tech and prices are reasonable. read more

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I requested a royal luxe manicure and pedicure with gel and art. What they did was very simple and needs a lot of improvement. Nothing like the pictures I showed them. They put some cheap looking stickers on my nails that were already peeling off when I was there. They supposedly fixed it, but still peeled a bit in the corners. It's been a week and they've already peeled off . The french tips lines are crooked . They charged me the same as if they actually did the art manually when it was just some cheap ass stickers. They charged so much for such bad quality. And i was told the stickers would "last a long time".... Liars. Never coming back again. read more

Located inside Southland mall, across Jewelry store, Hobby Lobby, next to champs. Daughter and I going to Disney next week so we needed the bougie vacay nails . Quick 5 minute wait for daughter to get serviced while I waited about 10-15 minutes until other nail tech was available. We walked in, no appt needed. Prices start at $50, quoted $80 for her pick of red French tips with designed Bows. Mine : considered a fill with design -$70. 3% charge for using credit card. Service was fast, beautiful work done to our nails. Daughter liked her nails but said one hand looked better than other. Oh geez- teens ‍ Would visit again if in the mall & wanted nails to be done. read more

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Regular nail polish didn't last a week. It's convenient in the mall, the people are nice, but the quality of work isn't.

They charged me $45 for cleaning the lady hurt me and she was so mean so harassed me and also was yelling to call security when I wanted to count my cash to give her she took my money from my hands while counting and didn't give me my money when I said give it back I'm paying card the guy kept yelling when I entered he was so mean to me such bad behavior unprofessional job. Didn't even clean my nails or file it correctly she hurt me so badly and grabbed me by the arm. ..... after the edit and the owner wrote . Sir why did the lady grab me from the arm? Why did she grab my arm and pushed me away when I wanted my cash back I wanted to pay card instead because I didn't have enough she didn't give me my cash back why was she yelling at me and literally spitting on my clothes because of how close she was to me even tho I told her back off. read more

Luxe Nail Salon - Nail Salons Near Me - Hayward, California

This place has horrible customer service. The nail tech doing my nails was struggling to do a french tip pedicure and I was being patient with her but she kept messing up and when I kindly asked her to fix it she got upset and started rolling her eyes and being rude! It got to the point that another tech had to come and take over for her and my pedicure was STILL bad. read more

Luxe Nail Salon - crooked and uneven french tip. why are they all different sizes? - Nail Salons Near Me - Hayward, California

Such unprofessional behavior and job. The lady was yelling at me and massaged my leg so badly she made me bleed she was so mean the guy that did nails was yelling at me and tried to get cash when I wanted to pay card he was so mean unprofessional behavior she charged $50 for cleaning my nails and cleaning my toe nails without nail polish and she kept yelling at me to give TIP they were not busy and now I know why. read more

I give it a one star because the woman at the entrance was nice, otherwise, no stars. The manicurist was in a "no care" mood, barely cut and cleaned my cuticles and nails, she gave me a two second massage on both hands, the nail polish was diluted with acetone. and my nails are not covered completely and look horrible. I kept telling her to cover the entire nail, and she would just nod. I thought about going back and showing the results, but not worth my time, but other people need to know my experience. Manicurists are not what they were years ago. It is all about the tip. Also, no one was there, so there was no reason to rush. Now, just upset and out of pocket. read more

Imagine nail done. Beautiful decoration and clean. Recommend for for everyone, the salon located in Southland Mall Hayward.

The guy was so mean and charged me 20 to file my nail without nail polish or anything the lady harassed me and grabbed me by the arm bc I wanted to pay card. read more

New to the area and wanted to find my forever nail salon. I'm very picky when it comes to my nails and I'm very loyal to who I go to. Dustin saw me walking up and anwsered all the questions I had. he took me in right away and help me understand the difference with the type of colors and products. I appreciate the attention to deail that he provided and his great customer service. Dustine I appreciate you and will be coming back as often as I can. read more

Luxe Nail Salon - French Gold Tip - Nail Salons Near Me - Hayward, California

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This was just my experience I wanted to share . Be sure to confirm price multiple times at this place to avoid my HORRIBLE EXPERIENCE from happening to you. The employee a "She" started taking off my gel French tip manicure and she said it would be $37 total for the exact same thing -French tip and gel manicure. Why lie? Be upfront, I would've just went to my regular spot if she would said it's $45 because that's what I already pay. -She only took off my current gel manicure and He ended up doing my new manicure and when he finished said it's $45. He called me crazy and said pay what I want, started saying I wanted free nails, and that every where else they charge $45. I started recording everything - as soon as I start recording about 45 seconds in - he started recording me back- lying- saying I didn't want to pay ..( luckily I started recording before him I recorded the whole thing and EMAILED IT TO southlandmallinfo@brookfieldpropertiesretail.com He even threatened to call police and pretended to be on the phone but I sat down and said I will wait for them too and then she the woman just came over to tell me nicely that it's ok and kindly to please leave. It was a HORRIBLE EXPERIENCE I'm just a girl - it was literally so inconvenient unnecessary and just horrible service and horrible experience. Shame on that man I kept it respectful and he spazzed as soon as I said I would leave a negative review for calling me crazy. This was just my experience I wanted to share . Also the gel polish manicure was so ugly he doesn't know how to do simple manicure-here's a pic as well. Please know that I DO KNOW THEY CHARGE $45 OTHER PLACES BUT THATS WHY I WENT THERE BECAUSE AFTER ASKING TWICE SHE SAID $37 for gel polish on my own natural nail WITH FRENCH TIP JUST LIKE THE MANICURE I CURRENTLY HAD. read more

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Ivan is the best. Make sure to ask for him and to call to book your appointment he fills up fast.

the guy was so rude he was being extra dramatic when I was telling him how much the prices are and than the lady kept going inside the other room and coming back and yelling in her language and giving me death stares she grabbed my friends arm when she went to this place.. their business should be called unprofessional salon not luxe.. read more

Came here yesterday for a pedicure and acrylic powder on my real nails with gel. I paid $100 for my nails and tipped. Today the nail polish chipped off. I haven't got my nails done in a very long time but the quality of work was really bad. The nail polish was thick and I asked for medium on the acrylic and it looks so thick. Definitely disappointed. 2 stars for the pedicure and for getting both of these done at the same time. read more

Luxe Nail Salon - Nails - Nail Salons Near Me - Hayward, California

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Had my manicure done here & they don't soak our fingers(nails) before removing old gel polish and it did hurt & made me uncomfortable Nails wasn't even cleaned/cut/shaped well. read more

My gma and i got our hands and feet done and it all came out nice. Not the best but I like they had it set up outside bc of covid. I saw them trying to sanitize btwn customers. Its best to make an appointment bc there is limited space. They didn't understand my grandma and when she said she didn't want a flower she wanted rhinestones somehow she got a leaf... Theres also a covid fee. read more

Luxe Nail Salon - My gel nails by Cindy - Nail Salons Near Me - Hayward, California

I wanted something plain but simply cute and that's what I got today they feel strong and sturdy but very lightweight. read more

Luxe Nail Salon - Acrylic Nails done by Dustin - Nail Salons Near Me - Hayward, California

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This has been my go-to nail salon for 3 years now. I love that they have other services too such as waxing. It's a one stop shop for me indeed. The staff are very nice and they take care of you really well even when busy. I haven't had a problem with the quality of their polish as well. read more

I was looking for a nail salon that's open late and decided to try this place out. I called around 5:30pm to make a 7:30pm appointment because I wanted to get an acrylic full set and pedicure. Emily took my appt over the phone and is super nice! *Walk-In's are also welcome! I just like making appts I decided to get the Acrylic full set, no gel and it's $25. Liu (sorry if I misspelled it) did my Acrylics in a really great time! Her process is clean and is friendly too! For my pedicure, I decided to do the D'Luxe Pedicure. It's the best $35 I've ever spent! Cindy did my pedicure and this includes paraffin wrap, hot stone massage and a foot scrub! I decided to add on a callous remover because it was time. Haha Overall, here are my ratings- *Cleanliness- 5 out of 5 All the tools are sterilized 2-3 times and the scrubbers they use are new every time. *Ambiance- 5 out of 5 Plenty of space, the pedicure station has massaging pillows and outlets near your arm rest, etc... *Staff- 5 out of 5 Everyone is very friendly and there isn't any uncomfortable chatter that you might hear at other salons. They are genuine. *Services- 5 out of 5 Honestly I recommend the D'Luxe pedicure! It is amazing, the massage felt nice and the products smell so good! I might try the Royaluxe Pedi next! read more

Luxe Nail Salon - Nail Salons Near Me - Hayward, California

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I am not a person that normally complains, the reply from the owner is inaccurate. You can see below from the owner's reply (which I added below) that there is no accountability from the Salon. 1. I had my nails done many times, you need to soak them before trying to remove (soaking was not done) them so hurting customer is not normal. I had my nails done many times and no, it does not hurt. 2. Yes, someone did come to try to fix but at that moment I was uncomfortable and did not want to continue with the manicure. Further, that is a lie, that is not my old nail shape, in fact I asked the technician to fix it twice and the shape kept getting worst. She removed the gel and tried to shape my nails and that's what she did to my nails. So please stop with the misleading and inaccurate information, your technician did that to my nails otherwise I wouldn't post a pic like that. That is what happened at your nail salon. Instead of blaming the customer, maybe take accountability and provide better customer service. I tried to talk to you at that moment when it was happening you weren't interested in discussing, you wanted the money and for me to leave without trying to rectify the issue. ________________________________________________________________________________ This was the comment from Luxe Nail: First, we so sorry for your disappointment from last Sunday.And now let's me explain that We need to straight up with you and our future clients that are going to read review. 1.Gel polish help for your real nails harder ,stronger and stay longer than regular nail polish so it's very hard to remove,also your nails plate are thin, when the technican tried to remove, you felt a little bit hurt.It's normally with all customers. 2. When you didn't want to continue, another  technican came with you and  suggested continued but unfortunately you didn't want everything. So the technican just removed the old gel color and did not do anything yet. That's your old shape ! Thank you for your understand and sorry again ! read more

My go to nail salon--great service,very friendly & accommodating staff. It's always a good moment to relax & be pampered. Thank you so much for this sweet birthday present. read more

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I came here yesterday to get a fill for my previous visit, and unfortunately my experience was not as good. They were a bit more busy, so that's why the lady that help me might have felt more rushed. I get my nails done every once in a while, but often enough to know exactly what to expect and what I want. I didn't catch her name, but this woman was very rough and left several of my fingers bleeding. It is the next day and I still feel the soreness on my nails that I've never felt when getting an acrylic set done. When doing my fill, she left the base of my nail very thick with acrylic filing. I could even see minor bumps on my nails after she completed the color, probably air bubbles from applying the nail polish. Also, I noticed especially on my index fingers that the acrylic is uneven so it looks higher on some parts of my finger and lower on others. I really love the color, but other than that I think my nails are way too thick and a bit uneven. It's so disappointing since I had such a wonderful experience the first time with the man who did my nails, it's probably one of the best acrylic sets I've had to be honest. If I come back, I'm going to specifically request him. read more

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I had a wonderful service with Dustin. He was very consultative during my appointment and helped me select my color and style. I also got an INCREDIBLE deluxe pedicure and the massage was by far one of the best I have ever had-- I fell asleep! I will definitely return for the friendly service and their wonderful attention to detail. read more

Luxe Nail Salon - Nail Salons Near Me - Hayward, California

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This a long and overdue review. While I have been going here since it has opened, it seems the owners are starting to get more shady with price and service. Today, my pedicure was a mere OK approval. My left pinky toe - nail is half painted and the big toe has air bubbles. I paid $26 for my pedicure which I think is slightly over priced compared to better shops. Three weeks ago, I got the acrylic manicure - $50 and they did not even clean my nails. In addition, Tina is probably the worse person to get your jails done by. The first time she did my nails, I had the gel and I air bubbles for days and overcoating which caused the polish to easily be removed after 1 week. The acrylic job she did was by far the worse. I asked for short nails and an oval/square shape. She gave me any shape and the nails were not all the same length. Second, she put so much of the glue under my real nails that it caused my hands to swell for literally 24 hours. In addition, she didn't trim my real nails so that was literally sticking out of the fake nail. Don't come here. It's a waste of money and these people could care less about doing great work read more

I will never go back to this place they mess up my eyebrows and when I told what she did by waxing almost half of my eyebrow she have the nerve to tell me that I didn't have any hair on the part of my eyebrow and still charge me without caring,Don't go to this place read more

Luxe Nail Salon - Nail Salons Near Me - Hayward, California

This place is horrible. Worst manicure I've ever had in my life and employees are so rude. Save your time and money.

My review is solely on the basis of the service I received and not on the customer service. My nails are awful. I paid $44 for a fill. I wish I had read the prices correctly. As you can see by my pictures it got a hack Polish job. The nails themselves look average as far as shape. They are very jagged and crooked. She didn't clean up the edges of the polish so it's hard and sharp around. Two nails that broke off she had to do all over and the nail shape is nothing like the rest. The two new nails curve downward rather than look perky and straight. Customer service was ok, she attempted to talk to me but I couldn't really understand because of her accent which I don't mind but also because of the cover they wear to protect themselves from the fumes. So it was a little awkward having to ask her what she said over and over. I always pay for the service whether I like it or not. I hate being "that woman" that argues and tells the nail tech everything that I hate about it. Although I did tell her about the paint job and about the nail shapes but because we couldn't communicate there wasn't much we could do on either side. All in all I wish I had just gone to a nail shop anywhere else where I would've paid HALF of what I paid for, for a better nail fill. read more

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I went here to have one nail fixed, the guy in the front chair told me 10 times that I have press on nails that is done with the gel. I explained to him several times that I only have acrylic on my nails. He really did not want to do my nails because I was not getting a full set and I only needed one nail fixed not to mention he was charging me $10 to fix the one nail and I was OK with that. This nail shop has the worst customer service that I've ever experienced in my life I do not recommend going here read more

Arrived at the salon after 11 am to get a fill, no one was in there which was perfect. A lady started on my nails by removing my previous gel polish. Then all of a sudden, a male pointed me over to his chair to do my nails? Okay? He was very nice, but I do not like my nails. Told him a couple nails were crooked which he didn't hesitate to fix but a couple nails are thick. Was praying he at least knew how to properly paint nails, which unfortunately, he needs more practice. Uneven coats, and it's obvious where he missed on spots for a top coat. $45 down the drain and I was nice enough to still tip. Plus one of my nails are already chipping, I've NEVER had gel polish chip before. Will be going elsewhere for my nails for now on. read more

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I love this nailshop !!! Everyone is so friendly and they do great work. Check my nails out!!!! read more

Luxe Nail Salon - Nails - Nail Salons Near Me - Hayward, California

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i've been here about 3 or 4 times and every time I leave I feel satisfied with my nails. The retention, at least for me is it very long, the first time I got my nails done here they lasted for almost 2 months with no lifting, and they still looked new.. I had to take them off myself because of work related reasons. Had I not, you wouldnt even be able to tell i got them done a couple months before. Everyone is very kind, they listen to what I ask for. Personally, I believe for the sets that I've gotten I've been charged fairly and for the amount of time that the set lasts it's worth it, I'm paying for quality and experience, and they definitely deliver. Whenever I go I'm always sure that I'm going to have a positive experience and know my nails are going to come out looking amazing. Sometimes, they'll even give complimentary goodie bags such as handsanitzers and masks, or more recently that I went I got a massaging lavender lotion :) Overall I will continue to come here and recommend this place 10/10. I always get compliments on my nails and get asked who I go to, Luxe Nails is my go to for nails and pedis read more

Luxe Nail Salon - This was the very first time I went. This picture was taken November 29th. I took them off around January 1st. Loved this set - Nail Salons Near Me - Hayward, California

I think I'll just do a pros and cons review for now Pros: Place is clean and neat Comfortable chairs A nice posh style for pedicure and manicure seating Massages come with pedicures Nice service from front desk gentleman --Further explanation: the gentleman was very kind to help me get the water for my pedi at a nice temperature. the young lady who performed my pedicure was very attentive. We would have engaged in a larger conversation but I was tired and relaxed by her massage. Cons: Overall experience with getting nails done No mood gel colors (cat eyes only) --Further explanation: I don't think I've ever been frustrated, confused and stressed at the same time when getting my nails done. I chose my color (cat eye gel) with the pedi specialist but the mani specialist (Kimberly?) said I couldn't get that one and handed me another ring of colors. We both then settled the confusion and I let that pass. I continued to enjoy my pedicure. The cleaning portion of my mani (while I'm getting my pedi) felt rushed and lacked a sense of gentleness. After my pedi was finished, I walked over to get my nails completed. This process became a bit confusing for me. As I was getting the base coat on for one finger I was told to quickly put it in the dryer as soon as she counted to 3. So, I was doing this dance for a while and, believe me, if I didn't get my finger in fast I would get a "I told you to do it quick" or "listen to me". Haha I've never had to do it this way. Usually I would put in one hand at a time. So, any of you reading this, my mistake if you find this as a part of the usual process. There were moments when I couldn't be relaxed but I guess I wasn't making it easier for her. My hands needed to be relaxed and spread apart. Not saying that this was a challenge but at some moments I couldn't tell what she wanted. Also, her taps felt like small little pushes for me to put my hand in the dryer other than gentle guides. Lastly, there was a tool that was used to create the cat eye effect on my nails. She was supposed to let it stay on one side but she moved it all over the nail causing the effect to be spread all over and miss the distinct look. Only 3 out of 10 nails have that look. Non Deal Breakers: Chairs don't recline A lot of talking from nail specialists Didn't get to soak in the water for a bit for my pedi I'm giving it three because it's a nice spot to go to if you're not looking for bells and whistles. I think if you're getting a solid color then you're good to go. I also congratulate them on opening just a month ago so they have some time to get their feet wet. I'm not sure if I'll come back anytime soon but I'll go back for another go round when I'm just trying to get something quick. read more

Luxe Nail Salon - Nail Salons Near Me - Hayward, California

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I love having Cindy take care of me. Her service is very professional. I don't have an appointment, but I don't have to wait long to get a very satisfactory nail set . Love it's. read more

I go in for a quick mani/pedi they advertised $45 for I ended up paying $80 for and half assed pedicure and manicure nail shape ISNT good paint job 0/10 on hands and feet both of my big toes on my feet weren't even cured all the way and ended up peeling I kept asking how much for mani/pedi they couldn't give me a straight answer and told me $80 nail color chipping for the owner reading this I was there last Friday at Southland mall around 2pm you did service me read more

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This place keeps getting better and better The massage was awesome My nails cute short Love the people and the relaxing music read more

I called here way earlier before they closed they said to come in once I got there they made us wait an hour just to do my pedi then tells us oh we can't do your mani they are very horrible and they lie to you horrible place don't go here liars read more

Luxe Nail Salon - As you can see in this picture my pedi was rushed and chipped they are horrible place don't go here bad service and liars - Nail Salons Near Me - Hayward, California

Let me start by saying I have never left a negative review like this before. I went to this nail salon because I'm going to LA this weekend and I was short on time. I had a gel manicure with two broken nails and figured I'd go in and treat myself to a full set. WORST MISTAKE EVER. I would have rather thrown my $60 out the window, I'm not joking. The technician begins on my nails. I tell her I want a square shape that gets slightly thinner at the end but not a full blown coffin shape. At first the shape looked fine (before the gel is applied). I told the technician helping me that one of the nails is crooked. She said she was not done and it would look better when it's finished. I knew I should have been more persistent that she remove the nail and put a new one before putting the powder on but she was obviously in a rush and I figured she would know best right? She puts the gel on my nails and there's just this burning feeling. I have to shake my hand because it begins to hurt. She didn't cut me or anything. I have honestly never experienced anything like this out of all the times I've gotten a full set. The nails that felt like they were burning were actually warm when you touched them. I asked her to feel how warm the nail was and she asked how often I get a full set. I felt she was trying to imply I wasn't used to the process and that this was normal. When I got home I googled what could cause this random burning or intense heat when she applied the gel. What I found was this burning sensation happens when the gel is too thick. I read some reviews after my visit and several said the nails came off rather quickly, surprisingly the gel being too thick can cause this because it doesn't cure/bond correctly. I am no expert, so be sure to do your own research. Oh and by the way, SHE PUT GLOBS OF GEL ON EACH NAIL. She asked if I liked the shape and I communicated I would like it once the top is buffered out. I figured there is no way she will seriously leave my nails like this. These globs of gel ruined any shape the nails had previously. I feel like I have jelly beans or chiclets on top of my finger tips because of how bulbous my nails are. It was impossible to hide my displeasure in the quality of service. She lets me know it'll be $50. I've paid that much for long coffin shaped nails, I have 0 complaints. However, for what I got... it's just unbelievable to be charged so much in my opinion. I will never come here again no matter how desperate I am. Tomorrow I will be going to a different salon to have them fixed because they are that unsettling. read more

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I literally went to this place and the lady that was doing my nail did half her job, she didn't file correctly, I had to show her, she painted my nails and I had so many bubbles, they literally charge all type of hidden fees. Never again. read more

Wanted to update my review. After calling I decided to go into the salon and speak to whoever I had spoken with over the phone. When I arrived the guy greeted my sister and I. Once I mentioned the phone conversation he started saying that it was hard to understand what I was saying over the phone and that I was the one who had hung up on him. After a bit he said he would fix my sisters nails, which they did only for them to fall off the following day. Anyway. Before I left the salon, I asked the guy what I should do in regards to my other sister, he told me I had to remove my review off of Yelp otherwise he would not fix anything. I decided not to bother going back. Who knows what the end result would have been if I had taken my sister back in there. Rest assured you're better off going somewhere else to get your nails done. $50 for a full set of nails to fall off within 4 days is just beyond ridiculous. read more