Let me start this by saying how fantastic Rachel O'Connor was though out the entire purchasing…read moreprocess. We are in California and communicated to Newberg Ford that we were looking at an F550 Lariat cab/chassis that they had. These are a fairly rare find and we needed it "yesterday" she was able to not only have a service body on the truck and ready to roll within 2.5 weeks, but dealt with my "nit-picky-ness" for days on end. We only get a new service truck once every 10 years, so we wanted to make sure we were getting what we wanted/needed. all paperwork was overnight-ed with a return envelope and the whole transaction was extremely smooth. Her crew picked us up from the airport and drove us to the dealership to receive our new truck. Rachel was able to recommend a good hotel that just happened to be directly behind the dealership. Extremely happy with the service, the truck and every aspect of our purchase.

To the service technician Kyle who spent over ten minutes berating me when I went to pickup my car…read moreafter they took all day 7am-5:15pm to service the transmission fluid. the Amount of unprofessionalism you displayed while being incredibly rude to me. Treating me like I didn't know the condition of my tires, rating them a 0/32 and saying "next time it rains I shouldn't even drive". Again they literally just see a cute little innocent girl and they think they can scare you into more money if it was that big of a deal they would have called and should have called me during the day to tell me that. The only reason I went to Ford is because I had to or I wouldn't have and won't be going to Newberg Ford in the future. For everyone's information my tires aren't even worn through the first wear barn, I just had them aligned. Oh and my fiancee is a mechanic so....

I knew I needed a new vehicle, and I knew I wanted a Mazda CX-5 or CX-50. I spent a lot of time…read moreresearching dealerships in the area, and I'm so glad I chose Royal Moore Mazda in Hillsboro first. After my experience there, I knew I didn't need to visit any other dealership. I worked mostly with Sam, and he was absolutely the best! He was knowledgeable, patient, and as sweet as peach pie. This team made the entire car-buying process easy and enjoyable, and I never felt pressured. If you're looking for a new Mazda, I highly recommend Royal Moore Mazda--and be sure to ask for Sam. You won't be disappointed!

I came to Royal Moore to shop for a new vehicle after I had been deceived with fraud, lies and…read moremanipulation by a dealership I had previously purchased a vehicle from in December (Dealership located in Gladstone Oregon, NOT ROYAL MOORE) I was nervous but shortly after arriving to Royal Moore my worries quickly subsided by the absolutely amazing, kind, caring and honest employees that I had the pleasure of meeting and spending the day with. I truly felt like royalty, the treatment was so top-tier I don't think I will ever step inside of another companies dealerships again to purchase any vehicle. My salesmen, Christian (Royal Moore Mazda), was the kindest, goofiest and most enjoyable person I could ever have to help me with my journey of purchasing a car. He was so knowledgeable and created such a huge impact on me while creating a bond of friendship and trust as well. I could tell that he wanted what was best for ME whether that meant purchasing a car from him or anywhere else, the support he gave towards my decisions did not go unnoticed and I appreciate him wholeheartedly for that! If you want a caring and thoughtful car salesman who doesn't pressure you at all, then Christian is your guy! Like please please buy a car from Christian, you will not regret it! We laughed literally all day together and it was the most wholesome experience I've had at any dealership ever. Truly someone I am so excited to come back and visit at Royal Moore when I come in for future service needs on my vehicle... Or whenever I feel like wanting to brighten my day :) Omid, ohhhh Omid, what an amazing GSM (Royal Moore Mazda).. he truly helped me get the best deals available through the dealership on my new vehicle. He knew how absolutely in love I was with the 2026 Acadia and did everything in his power to make sure I left the dealership that same day in my new wheels. Also making sure I did not feel overwhelmed by my new monthly payments. I love that he could laugh at the absolute nonsense I spew out of my mouth sometimes. He was a true pleasure to work with and really does an amazing job with representing the company. Finance is such a scary part of purchasing a new car but Nathan (Royal Moore Mazda) really did a great job of rewiring how I feel about finance managers. After a terrifying previous encounter with another dealerships finance manager... Nathan, my mom and me had the literal BEST TIME cracking the absolute funniest jokes together.. I could not have asked for a better experience to replace the bad memories someone else created for me. Thank you so much Nathan, you truly made the day even more special. Also for the record, NATHAN SAID. Last but absolutely not least, if it wasn't for David, the general sales manager over at Royal Moore Toyota, I wouldn't have had this opportunity to purchase a brand new car at all. He truly went so far out of his way for me, to help me when I was being wronged by another company, to guide me on what to do and the steps to take to protect me as a consumer after being sold a vehicle with undisclosed major accident damage. With his help and a miracle I was able to climb my way out of a fraudulent bad deal with another dealership. He then referred me over to the awesome employees at Royal Moore Mazda where I purchased my beautiful brand new 2026 GMC Acadia Elevation Black Edition. THANK YOU to everyone who helped me along this journey. I am loyal to the Royal from here on out. The only Company I will give my business to from this point forward!

Zero stars if i could…read more I cannot recommend this shop based on my experience. Things started off poorly when I arrived for an appointment that I had scheduled in advance and was told I didn't have one. After showing voicemail messages and phone records confirming the appointment, it was acknowledged that I did have one, but I was informed that several other vehicles would now be ahead of me. Over the next several months, with my approval, additional work was added beyond the original estimate. When I finally received the vehicle back, the bill was nearly three times higher than the original quote. Unfortunately, the vehicle immediately developed a severe oil leak from the valve cover area. I was instructed to bring it back, but no tow was offered or suggested despite the severity of the leak. I checked the oil level and attempted to drive it back to the shop. The engine failed and locked up just a couple of miles away, requiring me to have it towed in. After discussing the situation, we agreed that installing a rebuilt engine would be a fair resolution. I agreed to pay $500 for labor and another $500 to add wiring for the oil pressure and generator warning lights. Nearly a year later, I received a call that the vehicle was finally ready for pickup. However, it barely made it a couple of blocks before I discovered the brakes were dragging badly. This was especially frustrating because brake work had been part of the original repair request. The shop kept the vehicle for another couple of weeks before I was able to pick it up for a third time. At that point, I was informed that the newly installed engine would carry absolutely no warranty. After all the time, money, and frustration involved, I ultimately sold the vehicle just to recover some of my expenses. Throughout the entire process, the attitude and communication were overwhelmingly negative and only seemed to worsen over time. What's particularly disappointing is that I used this shop about 17 years ago and received excellent service. I later learned that the mechanic who performed that work has since passed away. Sadly, the quality of service I received this time was nothing like what I remembered. Based on my experience, I would strongly advise others to look elsewhere. I would never want someone else to go through what I experienced here.

Did a great job and better price than anticipated! Very fair! I will try to always bring my car…read morehere!

Worst dealer ever. avoid at all costs. Terrible customer service and even worse communication…read more I agreed to buy a car Steve was selling. I drove 2 hours to meet him. before I left to drive down there, I called him to see if he still had the car and he said he did. When I arrived 2 hours later he "accidentally" sold it and he only had cars more expensive than the price we agreed upon. He didn't even bother to send me a text to let me know he sold it. Moreover, he was damn near impossible to get a hang of no matter how much I texted called or emailed. I would have appreciated literally any effort at all. TSPMO

I highly recommend this business. I am delighted with the car that I got from him. Once I told him…read morewhat I wanted, he found the perfect vehicle and sold it to me at a decent price. One of my favorite things about this dealership is the no frills approach, including the fact that the price he posts is the actual and final price. So you know exactly what you're going to pay. Most dealerships want you to spend several hours negotiating; what a waste of time that is! It was refreshing working with Steve. it's also great to know that all the profits go directly to an inspiring organization that helps kids. It's called Hoop Camp (you can find the details about that at hoopcamp.com). I highly recommend this business and continue to share it with my friends.

These guys are awesome, honesty and integrity don't usually go with used car lots but these guys…read morebring it to the table. All cars have prices listed, very easy to deal with. We worked with Gordon and he made us feel very comfortable and welcome. We have now bought a second car from Pioneer. We highly recommend you go to Pioneer to be treated with respect and honesty first . Kirk

DO NOT SHOP HERE!!!…read more Took the car to a shop to be inspected and they found that Pioneer Auto had tried to hide over $3,000 worth of damage. Tried to sell me an absolute lemon. ALWAYS have a car inspected before you buy!!

I cannot rave enough about Wilsonville Toyota! I've been a loyal customer for over 5 vehicles…read morewithin 3 decades! This is not a place where they oversell or pressure. My favorite person is John Scott Payne, who is so wonderful with customer relations that I even let him pick my last three cars (two of them I purchased sight unseen) and I was more than pleased at the ease of transaction -- PLUS they delivered the car to my driveway, red ribbon and all!!! I just acquired another Prius yesterday, because my husband's 2021 AUDI's engine light came on. I razzed him about me NEVER HAVING ANY ISSUES with all the Toyotas I've owned! I told him that with the estimate of projected repair, I could buy a new car!!! As soon as he gave in, I called JSP! As he's been promoted, he assigned a newbie for me...same ease of working -- true to the sticker "NO BULL" -- and I'm a very discriminating shopper! This time, the one who went above-and-beyond is Kenidy Barnett. I MOST DEFINITELY recommend him if you're in the market for a vehicle. Believe me I am very good at my homework - I've watched every video there is of Prius reviews online and I've compared vehicles alongside each other. BTW -- the last Prius I owned I only gave up because they offered me more money than I paid for it in the first place -- so depreciation IS NOT AN issue with this model! OH, AND EVEN MORE -- their Service Department is awesome! I've been lucky with all the service advisors I've had. I DO MISS the free carwash card I used to get, tho!

Drove my vehicle WITHOUT MY PERMISSION, then parked it OUT ON THE STREET instead of back in front…read moreof the building where I had it. That was enough to lose my trust entirely, but they officially lost my business by offering me below value on my (possible) trade, then flatly stating "we don't negotiate" when I objected. Arrogant scumbags. For the rest of my life, I will tell everyone who will listen never to buy a car here. Edit: nice try with the damage control, Trinity; respectfully, you were not there and that is NOT how it went. No permission was asked, given, or implied to drive my vehicle. I don't know how you were raised, but where I come from, you ASK before you drive someone else's vehicle, and you park it where you found it, which, in this case, should at LEAST have been somewhere in the parking lot, not out on the curb. Happy to post a picture of exactly where your staff parked mine, and you're free to tell me which "building" you think it was parked in front of.

Fast and quick response, was a lead from E&M for speciality repairs, had a little distance from my…read morehome location, but worth it.

Great place to bring your car! I brought my daughter's car here to update the muffler and the owner…read morewas extremely nice and helpful. He had to order the part and it was about a week wait. Once I came back, they serviced me right away and I was out in an hour. The price was also one of the better quotes I received. I would highly recommend this place for great service and price!

We appreciate Steve and the integrity he has for people and cars. We personally own 3 cars from him…read more(teenagers and young adults) and he did auto body work on our older car. When our son bought his first car he gave Steve a budget and he came in under budget. We have recommended him to family and friends and have lost count on the number of cars he has sold to them...last count was 16. Please consider using Steve for autonomy repair or if you are looking for a used car. He wont steer you wrong.

Good guy running it and reasonable charges, but definitely overloaded, and communication was poor.read more