He fixed my nonworking dryer very quickly. Price was reasonable and he showed up on timeread more

Came out very fast and got the job done quickly. Would definitely recommend. Washer runs perfectlyread more

Great service. They were able to fix my Phillips 3200 latte…read morego. The machine came back looking brand new.

last summer I dropped my bissell project carpet cleaner off to Chris and I was told someone would…read moreget back to me that Monday. Two weeks went by and after not hearing from anyone I called and was told the part I needed wasn't available through Bissell anymore (that I can confirm) and they would find a provider from someone else. Here we are February 2026 and still no call back nor return of my carpet cleaner. I've since replaced with a new one but I'm still very disappointed in the lack of service and the fact my carpet cleaner was essentially stolen.

It was a pleasure working with Michael. He installed my Samsung dishwasher at a fair price…read more Will definitely recommend him.

I reached out through Yelp to receive quotes for a repair to an appliance in my home. I received…read moreseveral quotes from different providers. Reputable Repair provided me with what appeared to be a fair quote, and I messaged back and forth with the repair technician, and we agreed on a date and time for an appointment the next day. About 2 hours before our scheduled time, I was informed by them that the technician would not be able to make it to our appointment. Less than 1 minute later, I replied back asking when we could reschedule. I sent a follow up message a few hours later, and as of now, more than 24 hours later, I have been ghosted by this company. I have only 2 days per week to get things around my home completed because of my work schedule, and now will not be able to get this item repaired until next week. I understand that things suddenly can come up, but in my opinion, when you go out of your way to earn someone's business by responding to a quote request, schedule an appointment, and then bail on that appointment and MOST IMPORTANTLY fail to follow up in a reasonably timely manner, indicating whether you intend to take on the job, this is missing the mark with your service. It only takes a few seconds or a minute to reply to a customer. I still have a problem that needs to be solved, and now have lost a week of time because of poor communication from this company. Follow Up: The technician did follow up with me several minutes after leaving this review, and offer to come out tonight. Michael seems like a nice gentleman, and indicated that he had an emergency. I will give him the benefit of the doubt. We will be taking our business elsewhere, however, and wish this company the best. I have adjusted my review from 1-star to 2-stars. Communication in this instance could have been much better.

The service itself was good and my dryer is back to normal now. The only issue was that they showed…read moreup at an unscheduled time without letting me know about the delay, which meant I had to clear my plans for the rest of the day. If not for the communication mix-up, it would have been five stars

Didn't wind up getting the repairs, but the service was great. Will definitely keep them in mind…read morefor future incidents.

I could not be happier with the service I received from Special T's! I had previously called…read moreanother repair place. He told me to disconnect the dryer vent and run it ....then, let him know if I was still having an issue. My washer and dryer are on a platform that I could not move myself. I never called him back. When I called Special T's, Taunya answered the phone. I explained the issue and she was happy to help. She sent Chris out to analyze the intermittent problem. She also called to say he was ahead of schedule and asked if it was OK if he came early. He disassembled the front of the dryer and checked everything out. He made some adjustments to max temperature. He told me if it continues to happen, it's probably a part that is only about $60.He was very thorough and polite. It is unfortunately rare these days for service companies to be responsive, professional and not try to rip you off. I highly recommend this place !

Taunya and her techs were responsive, friendly and professional. I thought the rates were…read morereasonable and they were willing to be flexible. Definitely recommend.

Came quickly to check out a problem with my washer. The technician was friendly and went straight…read moreto work. Within a few minutes he was able to diagnose the issue and gave me recommendation on what I should do. I didn't feel he tried to oversell me and I thought he was really reasonable and honest in his advice. Although I didn't need them to return, I would use this company again in the future for appliance repair.

I am beyond frustrated with the service--or lack thereof--provided by this company. My dishwasher…read morehas been out of commission for 2.5 weeks, and after multiple visits and hundreds of dollars, it is still not working. The entire experience was a disaster from the start. The technician failed to show up on time for the initial appointment. When he finally arrived and performed the "repair," he actually managed to break the drain line. This required a follow-up visit, which only added to the downtime and my growing frustration. To make matters worse, after paying $275 for what I thought was a completed fix, I realized the unit still wasn't functioning. When I reached out to the company to resolve this, I was told it would cost an **additional $275** on top of what I had already paid. When I questioned this, the administration was incredibly unprofessional. The admin became rude and dismissive, claiming they were giving me a "40% discount"--which felt like a slap in the face given the machine was never fixed to begin with. They even had the audacity to tell me it was "my fault" for not checking the technician's work more thoroughly while he was there. It is not the customer's job to perform quality control on a professional repair. Now, I am back at square one, out $275, and having to figure out a new issue caused by their incompetence. I strongly advise staying away from this company. Save your money and your sanity; go with someone who is punctual, skilled, and actually values their customers. **Will not recommend.** Update. Now 4/19 the dishwasher is completely stuck in heavy cycle and not starting at all. You can say all you want about your "professional repair", but at this point it's easier to get a new dishwasher than keep paying for every part to be replaced at extra cost. The technician had to comeback several times over 2.5 weeks and it's still broken. I reached out to your technician initially to request additional repair but asked for another person since the first guy who fixed my fridge awhile back did a great job. I started receiving messages from another person who never introduced himself and was extremely unprofessional, texting me rude messages and at this point I don't feel safe using you at all.

Great service. Excellent communication. Tech is highly skilled. I had to call them back for a…read moredifferent issue. I would definitely recommend them.

Maria who scheduled my appointment was very friendly and helpful. Peter the technician was able to…read morecome the same day I called for service on my refrigerator. Peter was honest and explained to me that my refrigerator was beyond repair. I really appreciated how thorough explanation was and his integrity. If I ever have an appliance issue again I will be contacting this company again.

Roman was awesome!! Our subzero freezer wasn't working and…read morethe first company we called said we needed a new compressor which cost over $3000!! At that rate, we were debating on buying a new one! Luckily we found Roman!! He is an honest man and knows a lot about all appliances He genuinely wanted to help and fixed our Subzero freezer for a fraction of the cost and he did it quickly and so professional. Thank you so much

Roman came out. Took care of my dishwasher it's running great right now. Thank you great service…read moreand a great price.