Need more call center employees... wait hour sometimes No show bus Filed grievances have no resolution Neighbor Lynx bus driver rude etc etc read more

Can I give a negative? Awful public transport. Bus is late at the station? Don't worry the next one will arrive 30 minutes later and you will be packed in like sardines. Trying to be at work at 6:00 A.M? You'll be late once a week. How hard could it be? My life is miserable because I must rely on this incompetent organization twice a day. Unfortunately, this is a subsided industry and there's no hope for change or improvement. I mean, really. What is the problem? Lynx gets a grade of D minus from me. Get your act together lynx. read more

This is the worst bus service ever who ever makes the schedule must have never rode a bus in their entire life because the buses never link together if you catch one bus you just missed your connecting bus if you leave too early you waiting hours and hours and hours to get on buses and for buses to come this is the worst service in any major city in my lifetime I have lived in three Cleveland Ohio New York and now Orlando and this is the worst of the worst New York transit system was not this f****** sloppy read more

I take public transport everywhere I travel and I travel frequently. Orlando's LYNX is the worst I've experienced and I have experienced the Chicago CTA of Bob Newhart fame. LYNX is very unreliable. I got the week long pass and have only been able to take 4 rides because buses run so rarely and are never on time. A number of times I waited over an hour and a half which means 3 buses failed to show up. The drivers are unable to help an out of towner find connections or they just don't care to. I had a driver who was rude in two languages to 4 tourists from Europe. Two drivers looked at me and didn't stop. The buses are clean maybe because they don't pick up a lot of riders. read more

Lynx - Public Transportation Near Me - Orlando, Florida

Worst public transportation service in human history And they are dedicated to getting worse. If you need to take a bus to work you WILL lose your job guaranteed drivers get bonuses for making you late or miss work. They try their best to be late and the buses are always displaying the wrong routes. Who ever runs Lynx is retarded read more

I wanted to give a shout out to Rosie, my bus driver for 311 and 42 during my visit in Orlando. She was very cordial and friendly! She also communicated well when it came to letting everyone on bus 311 that we would need to change to bus 42 due to a problem with the bus. The change went very smoothly because of her willingness to communicate so well! I will definitely hope to be on her bus when I am in the area again. :D ​ read more

What can improve? Everything. The busses, the routes, the customer care, the fares, the app they promised us last year isn't even finished. Their buses are always late and unreliable. Their drivers are terrible and poorly trained. Instead of caring about the ones who actually pay for the rides, they allow people who are dirty and disrespectful on the buses. Not only that, their buses are rarely clean and roaches are common. This company is so damn corrupt, it needs to be sued and bankrupt for it's malpractice. read more

It has happened to me several times on Saturdays that the 18 bus that is supposed to stop at 4:06 in Buenaventura Blvd & Florida Pkwy, It's disrespectful to the people who are waiting and it wastes their time. read more

1/10 got SA'd by a mexican dude with down syndrome. And the buses are never on time. They drive right past you. They take different routes. Do better on hiring because this isn't it. Lecture your drivers. Monitor them. This is unfair to people who have to use this to get to work. read more

Busses are never on time and when they are, they're early and leave before the specified time. It's incredibly aggravating and I've been late to locations more times than not due to this sad excuse for a bus system. read more

The only way that Lynx could ever be good is to hire people with common sense. Like ride share....why would I pay more than a Lyft if my family is with me. And why would you let old bus drivers that learned bad driving and bad attitudes teach new drivers anything. Why have bathroom stalls that in the mirror you see the people going to the bathroom... Why Lynx... simply why read more

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This service has huge issues my family member waited 3 hours to be picked up from dialysis no explanation of any sort. Please look over your loved ones because this service is not reliable and management does not correct the problems nor address with the employee/driver. Requested a call back from management waiting....... read more

I'm so mad about this and how the seats look is beyond despicable. They call themselves delivering clean and safe transportation. read more

Why is it that when you get a weekly bus pass lynx steals your money...an when I say steal i mean if I buy my pass at 6 or 8 pm it still says 3 am on a 7 daybpass but yet theyre stealin cause it end of day what a scam I could understand if there a night owl bus like in New York but seriously you need to check an get that fix read more

lynx 3 supposed to be here at 10:16 it's 10:28 takes TOO long to appear make the lynx 3 BE ON TIME

We had a day in Orlando, and were directed to the Lynx transportation system to get around. The driver was great, and did a lot to help us, since our original direction (from those outside the Lynx system) was not as helpful as we wished. Lynx is a system which does well for what it is, getting from one known destination to another, especially if commuting for your job. This system does not do well for those of us spending time and finding places to go to spend time during a very long (7-hour) layover. Take it for what it is, and take the time to research the routes and destinations. read more

This service gets a 0 star rating. Unbelievable how many times I have been late for work because of them. Again they failed today, the bus driver drove right by and I missed an entire day of work! They have never responded to any of my complaints. Sadly they have no motivation to improve their systems. That's not to mention how horrible the bus system is set up. Can't get anywhere east and west without traveling all the way downtown. Overall a horrible operation. read more

Horrible transportation services. They dont consider the time yoh requested to be picked up or dropped off. They will not inform you if your ride is late. Ive had to wait over an hour more than two times and they expect you still pay. I would give them zero or negative stars. I wouldn't recommend their transportation services. Lynx public buses are just as bad. read more

DO NOT USE THIS BUS SYSTEM. If you anything planned the buses are always late. Everyday i deal with the same problem from the same people and somehow they still have a job. GOD cannot save the incompetence of this company read more

Lynx Access bus service is the worst. Every week there is a screw up with a round-trip that is on a subscription. Either she has been removed from the schedule or.they are not showing her for puck up. Not one person including Mgmt could provide a reason why this happens every single week. I now have to call every single morning to confirm a round-trip pickup. That the purpose of a subscription so I do not have to call for pick up and drop off at the same demand pick up every day. Customer service socks along with mgmt. Then the final straw on Thursday January 18th. Pick up was at 730 am my mother did not arrive yo her destination until 2 hours later. No call from Lynx Access to inform me my mother was 2 hours late. I had to receive a call from the facility where she was supposed to have been but didn't arrive until 10:11. When I called to see why as of this day I HAVE YET TO HEAR FROM MGMT OR RECEIVE A CALL BACK AS TO WHY THIS HAPPEN!!!!! THIS TYPE OF SERVICE IS TOTALLY UNACCEPTABLE. If you have to.use Lynx good luck because their customer service, the managers. Teak leads and reps are the worst ever!!! Seek other means of transportation because Lynx is not dependable! The workers and mgmt could careless and it shows day after day...poor excuse of a organization as large as they are. I have filed 2 complaints and no response. read more

I take the bus and train, or walk and bike whenever possible. I prefer to leave my car parked in my driveway as much as possible. That being said, I have waited 4 different times for Lynx bus #40 outbound at the Division Ave and Church St stop, all waiting for the 2149 hour bus on Saturday nights. All 4 times that particular bus at the time period never showed up. On one occasion, we had 17 people at the bus stop waiting for that same bus to go to SODO. There were no alerts on the Lynx site and the tracker kept saying the bus was arriving and/delayed up to 5 minutes. The bus never showed. The following bus, at 2249 hours did show, according to a friend who stayed behind and waited. The rest of us, on all 4 occasions walked home. Three other times, including last night, April 6, 2025, several people and my wife and I waited for bus #11 on Orange Ave at Jackson St, twice for the 2148 hour bus and once for the 2048 hour bus. Same story, bus #11 never showed. No alerts, and tracker said it was arriving, but never did. I know for a fact, all of the buses never arrived, because all 7 times, we walked home using the same route, Division Ave for 40, and Orange Ave for #11. The bus never passed us as we walked home each time. I am okay with a bus reroute or canceled, but notify us on the website or app. It would also be nice to have a number to call dispatch during bus operating hours we can call when this happens to find out why or when or where we can catch thevbus if it does not intend on showing up at a scheduled stop. I do have an inquiry in at Lynx, but I have not received any answers or explanations. This is very poor bus service and even worse customer service. I really wish Sunrail ran on weekends and later. If so,i would ditch unreliable Lynx. read more

I ride the school bus back and forth from hom to school. only problem i have, they don't follow schedule, i'm writing a review as it's happening, the driver came on schedule at 6:30 dropped everyone off, and now is on his break for who knows how long, when at 6:30 i'm supposed to be on my way. and now ill be late to school. this isn't the first time. read more

Busses frequently drive right past you, drivers have no idea where they are going on the route and just blindly follow directions (i.e. if you ask, "does this bus go down john young?" they can't answer cause they don't know.). Busses are frequently extremely late or extremely early, bus drivers frequently have a bad attitude and try to exert what little power they think they have over innocent bystanders (saw a bus driver try to kick a man off the bus for quietly cursing in his own private conversation with his friend. I personally held the bus, that came very early, for an elder woman walking with a cane who was literally 10 steps away. The bus driver told me I should just worry about myself and get on the bus. Keep in mind he could see with his own eyes this elderly woman trying to rush to get on the bus.) If your bus stop is also a school bus stop then you'd better find a new stop because they will routinely drive past you with the excuse of "I thought you were a student." Yes, I am a student with no bookbag waving down the city bus. (Thats sarcasm.) Also, students ride the public bus as well to reach school. So if i was a student, youve just made me late for school. Overall, the system is pretty bad and filled with people who hate their job and try their best to force that emotion on the patrons. Do not use unless forced. read more

Lynx bus line 51 is late every single day. Lynx orlando is a joke. Do NOT depend on this piece of shit busline to get you anywhere on time. Always late, always shitty, low iq administrators (obviously), sorry drivers. A low rent bus company. read more

Public bus system in Orlando area with extensive links. It has over 80 routes, connections to SunRail train system and LYMMO, the downtown area free Circulator. Free transfer use for 90 minutes. Exact Change only. Reduced senior fare $1/$2.25 all day pass. LYNX issued ID AdvanTage at 455 N. Garland Ave. Lost & Found. Hours Monday-Fridays 830am-430. International Drive is covered by routes 8,38,42 and 111. Bus routes 300-306 travel to Disney area. Bus routes 11,42,111,436S cover Orlando International Airport. Rt 111: MCO to SeaWorld via I-Drive in 45 min, hourly, 7 days/wk. Overall, organization and customer service could be better. read more

Great! Affordable pricing over using Uber or Lyft to get around. The bad thing about using LYNX is that it is very unreliable. Sometimes the bus gets to the stop early and sometimes it gets there extremely late. If you have somewhere that you have to get to on a timely basis, I will not recommend using this service or if you are short on time. The drivers are courteous and willing to help tourists read more

BEWARE! I was initially quoted a price and put down a $200 deposit. Two days prior to pickup, I got a call from "Junior" claiming that he had 2 carriers each wanting $300 more than my contracted price. He said he was confident he could get one of them down to the agreed price. The following day he called back and said he could only get them down $100 and that it would cost an additional $200. I told him I had a contract and he said that amount was "pending driver availability"! At this point I had no choice but to pay the additional $200! The carrier was fine and actually got the car down earlier than expected. From reading other remarks it appears that $200 is the popular amount for increasing quote amounts. Stay Away! read more

Always late should be there name .they'll put u on hold for 30 plus min they'll lie about pick up times.and also have the worst customer service . And very unprofessional drivers read more

i have been sitting at a bus stop now for over an hour waiting for the 105. The first driver just passed us by like a fucking moron and the other guy is 30 minutes late. Shit work Lynx, as always read more

A lot of Lynx bus drivers seem to think passengers are beside the point. You can wave for them to pull over at the bus stop you're waiting at all you want, but half the time they'll ignore you and blow right past, speeding on to some other vague side mission that has nothing to do with transporting commuters around Orlando. Not sure why taxpayers bother to fund this read more

I agree that the experience of using the transport system as a commuter can be very different from my experience as a traveller looking for a connection to and from the airport, and my verdict is that I'd take it again if only because there is no other option for affordable public transport. We were stranded in the middle of nowhere because the 11 bus we took got in a minor accident, then we realised were on the wrong bus. We waited for the same bus to the Orlando airport but two buses that run every 30 minutes were a no show, and we ended up wasting more than one hour at the bus stop. Luckily we were early for our flight, but otherwise would have missed our flight. When the bus finally came, it was an easy 10-minute ride to the airport, although the driver was helpful but not friendly. Again, I'd take it again, but I think I feel the pain of regular users. read more

Lynx - Ticket - Public Transportation Near Me - Orlando, Florida

Horrible transportation system. They complain about not having enough riders, WELL PEOPLE ARE NOT GOING TO USE A SYSTEM THAT'S UNRELIABLE!! I'm disabled, & need public transportation, & have used it in several other cities, & have NEVER seen such a horrible system. They really DON'T CARE about their patrons!! read more

Buss #11 from central station towards airport. Scheduled weekdays at 5:15 pm never comes. I end up taking uber. The drivers from other busses never have any information. Horrible service. No attention to schedule or passengers. Avoid or you'll be late. Or miss your flight. read more

This service is VERY disappointing. I'm new to the area and have only been taking the buses out here for a couple of weeks. Already, I have experienced more than one time when a bud was 20-30 minutes late. If this is the kind of service this business offers, then the price of the fares should be decreased. I hope that a competitor bus service will rise to the occasion and take over because this habit of half-way service is deplorable!!! read more

A coworker said twice this happened: during Florida Classic weekend the bus never picked him up 2 days in a row! No communication at all as to why but he was given lame excuses. Because of this my family and I won't be traveling by Lynx or give them our money. Lynx brought it on themselves! read more

I would give it a 0 star if possible!!Whatever reason the buses are getting more and more disgusting. Seems like they don't even bother to clean nor sanitize at all... Seats sometimes be having human piss.. Trash everywhere. They Always Late never on time. Drive right past people at the bus stop. I'm talking from experience... I was standing ready and drove right past me. It didn't say out of service or nothing. Just driving fast. One time just recently I was getting on the bus and the bus driver didn't even wait til I got on and he already closed the door on me. Having me almost fall on my face. And then didn't even have a care in the world. No apologies NOTHING!!! That was bus 21 in the morning... Just sad as hell... Lynx outta be ashamed. All this money y'all making out of us and this is how we get treated??.. read more

I swear where is the leadership holding these drivers accountable. WHY HAVE A SCHEDULE if your never ontime. Why have a public service job if your going to be nasty to the people. Why have a job you can't even help someone get to where they are going.. What a waste of gas. This is the worse service I have ever experienced.. The routes don't even make sense your always missing your connections due to the lack of sync schedules and lack of care for the job.. read more

I have noticed a problem with the ( bus 26) bus drivers allowing a couple to be a bull to have access on the bus cause the woman is in a wheel chair which I question the need. Is not allowing the driver to secure the chair, the man will sit on the counter behind the driver and would yell at guest to take the back door and act like they control the bus. I am sorry this is unacceptable. I am unhappy to see there are runs that dont show up on time for passengers and some times they will cancel a run. They had a bus tracker app that they discontinued which is sad. They claim to have free wifi on there buses and some buses dont have it. An some routes should have better frequency so passengers dont wait and wait for hours. They need alot of work to improve there service and be better. Drivers need to be enforcing rules no passengers ahead of the line in operation , and make sure they are be friendly and not moving the bus til the passenger are seated before they move. . read more

I would rate this a 0 if I could. I was on this bus from 7:26am. pick up is 7:05-7:30. that's fine but it's now 9:08am and my drop off is at 9:00am. someone came on this bus before me and came off. now it's saying I'm arr at 9:39. I am so late for work and pissed of rn read more

I'm a daily rider on Lynx 300 to Disney Springs/ TTC. It's necessary for me to utilize this route to get to and from work every day. However, there is the far too frequent problem with buses not just running late, but not showing up at all. I understand that there are staffing issues, but it's unacceptable to standing at the station for well over an hour for a bus that's supposed to arrive every 30 minutes and get ZERO communication from Lynx. More than once, when I have spoken to a supervisor, I've been told that I should "plan my trip better". If there were an affordable alternative, I would absolutely take it! read more