I popped into this car lot, just to get a look a the inside of the 2019 Mustang (which all they have on the lot, right now), so that I could compare it to the space inside of a Dodge Challenger. I'm a Ford guy and have wanted a Mustang ever since I was a kid. I was just looking... So, we met Austin. A young guy who'd been working for Ford for about two months. He allowed us to sit in a couple of the higher end Mustangs on the sales floor and then he asked if I wanted to drive one. I was hesitant, because I know me, but took him up on the offer. We searched around for a GT that had leather seats, out on the lot, but they all seemed to be low on gas. For the sake of time (and the god forsaken heat) we settled on a GT California Special. As, soon as Austin cranked that baby up, I knew I was in trouble. The pipes growled my name! I took a cruise up the feeder and the up the other side of 59, with Austin trying to walk me through using the steering wheel mounted shift paddles, but I couldn't get it. I had him take over on the way back and he showed me how and he showed us what the get up was like. I was all in! We got back to the lot and he offered to get me an estimate on what I would need to do to get the monthly payments down to around $700, on a $46, 000 car, with no down payment and no trade-in. After an initial $1,200+ a month quote and then a $780+ quote (that included my military discount), Austin and his manager, Carlos, came back with an offer that had my jaw on the floor. 0% for 72 months! I swear, I was just looking! My girlfriend and my cousin (whom I had to call) had to bring me back down to earth. I am just doing some research. This visit was amazing and these guys are pros who want to give you the best deal! They will work with you! Give them a try! read more

I purchased a brand new Explorer in May. Immediately had issues with the sync system and CarPlay. Took it into the dealership 2 weeks after I bought it. I was told they couldn't do anything because they couldn't replicate the issue since they it is intermittent. Brought the car in 3 more times. Was requested to make videos so they could show the mechanic what it was doing and when I sent those in the same day was told "oh, well I didn't expect you to actually send them". I have spoken to the service consultant, the service manager, my salesperson, the sales manager, and another individual because the GM refuses to take my calls. Do not buy your car from here unless you want to get screwed. read more

5 stars hands down !!! Josh Ross is the BEST salesman there is ! Got me in and out and with my dream car. On top of that he made the numbers work best for me ! Shoutout to Kyle S the manager, for supporting me as well. Best dealership in Katy seriously. Reading the reviews made me nervous to come, but I am so thankful I did. They are very genuine and down to earth people. 5 Stars any day. read more

Mac Haik Ford - Car Dealers Near Me - Houston, Texas

Sales guy Lawrence tricked me to sign and pay for a hybrid car when the price and the car we agreed upon is the plug-in hybrid. It wasted so much of my time dealing with him, and it made me furious being played. I don't normally write bad review, but I want to warn people out there to avoid these unethical people. It's a shame I wanted to give American made car a chance after driving Japanese made car for so long, but tumors like him turned me away. read more

I brought my f150 with only 90k miles in on April 26, 2024 for them to take a look at it. They said it was both turbo's leaking oil and it was covered under my extended warranty. They had to fight with the Ford extended warranty group for over a month to get it approved (my service advisor was the only good part about the Mak Haik service dept). I got my truck back from them 2.5 months later on July 12th. It wasn't fixed properly and I took it back. They kept it from July 18-23rd but I don't think they did anything to it. I had a friend who is a mechanic take a look and the drivers side turbo that they replaced with remanufactured parts was leaking oil. I took it back to them again on the 26th of July and told them what he found. They didn't look at it for a month and when they did, they couldn't figure out the problem. Then it turned out it was exactly what I told them it was and the vehicle was returned to me September 11th. 131 days without my vehicle, over 4 months and it is still not fixed, the turbo that they replaced twice is leaking again. Worst customer experience ever. I spoke to Paul the service manager about how long everything takes there and how things still aren't fixed. I got the strong impression from him that that's how it is and they won't do anything to make it better. Avoid this dealership at all costs! read more

I purchased a custom ordered 2022 F-250 last week from Mac Haik Ford in Houston. They have been advertising "Priority Invoice Pricing" since early this summer. I was very skeptical because the two Ford dealerships nearest me have been asking much more than MSRP with one adding $19,995 of "dealer accessories" to MSRP. Mac Haik lived up to their word, I received "Invoice Pricing" which was almost 5% below MSRP. They didn't pressure me to get "after market" accessories as most dealerships do. I only had them add tinting to the front windows. If you're interested in custom ordering a new Ford, I would highly recommend Mac Haik. Eric Miller was my salesperson. He was good about responding to my emails as I waited for the truck to be built and delivered. read more

Mac Haik Ford - 2022 F-250 - Car Dealers Near Me - Houston, Texas

Found a truck online for a good price at this Mac Hiak dealership. Drove 5 hours to get there. Drove it, loved it. Got numbers with add ons $2k more than advertised, and offered a lowball for our trade in. Disappointed and left. Three days later the salesman, Sebastian, reached back out asking if we'd found a truck. Told him no, still looking. Conversations/negotiations continue. Evening 4th day after we'd gone home, Sebastian, offers the truck at the internet price plus TTL. No trade in. Morning 5th day, puts it in writing, screen shot the offer and sends it to us. He says if that is acceptable, we don't have to sign, just reply back our acceptance in the email. We did. We have a deal. We make arrangements to send the down payment, finance docs, and time to pick up the truck. That afternoon we receive an email from Sebastian that the truck had been sold 4 days earlier, and the deal was off. WHAT? FOUR DAYS EARLIER? Shocked and disappointed is an understatement. Nothing to be done. We moved on. The next evening, feeling like something was "off," we went back online to their dealership. To our surprise we found that very truck reposted for sale at this dealership for $6k more than the original post that we responded to. We did a screen shot to preserve what we were seeing. Same VIN, same mileage. Called the sales manager, Kyle Sample, the next day asking for an explanation. He told us we had an opportunity to buy the truck the first time we were there, and missed out, and are now just complaining because of our own regret. Kyle completely ignored it was his sales person that reached back out to us, negotiated and sealed the deal. I asked if he could explain how it was possible to negotiate a deal to sell a vehicle that had, supposedly, been sold 4 days earlier. He said "he could't speak to that." He denied that truck was ever reposted. I offered to send him the screen shots, texts and emails. He refused, and told me he didn't need our business and hung up on me. The level of deceit we experienced, we really had no idea was out there. These guys are the ones who give car dealers their notoriously bad reputations. read more

Please listen to these reviews. I bought an Escape here and of course the one I wanted just sold, imagine that. Buy one I like, take it home, a month later it's being towed back to dealer. Two months later after calling and calling and being told the part is on backorder, then when the part comes in, well the one and only service person that can work on it is going on vacation. Unbelievable. Ends up needing a new transmission. Once repaired I asked to have it towed back to me since they are so far from my house, they couldn't do it! It was a horrible experience. Please go elsewhere. No one answers the phone and will not return messages. Now I need a tire lock that wasn't with the car, service dept said they can't help, need to talk to used car manager, he doesn't answer and will not return a call. Once you buy a car here you are on your own after that. Please listen to these reviews. This place should be shut down. read more

So the saga continues. I took my F150 to Mac Haik at least 3-4 times for the Bluetooth phone not working properly. These guys either have lousy diagnosticians or they are waiting for my warranty to run out, so they could charge me tons of money to replace the APIM. I took the truck back to the dealer where I bought it. They took one look and said it was the APIM and ordered it. I had the new APIM installed a week later while I waited and it was perfect. Just like the day I bought it. Now, lets' roll back a bit. I started having this issue after taking it to Mac Haik Ford in Houston. They updated some software without informing me first. This software had nothing to do with the initial issue I had taken it in for. If I was a conspiracy person, I'd say they deliberately broke the part so that I'd have to come back again and again until they got some money out of me. As for the ongoing saga of my engine burning oil; the dealership that sold me the truck has it under a consumption test. The test isn't going well for Ford. The truck is under warranty. I purchased a 175 dollar catch can to place in front of the PCV. It is catching quite a bit of oil that would have been put back into my engine. It is interesting to note that my fuel economy was never above 15.7mpg. It is now 16.1mpg with the catch can. The engine is still burning oil and at a higher rate. The TSB says to change the specified oil weight from 5-30 to 5-20. This is an attempt to mask the problem. The documentation provided in the class action law suit pretty much said this and that the engine would burn more oil. https://www.classaction.org/news/2018-2020-ford-f-150-trucks-burn-excessive-amounts-of-engine-oil-class-action-lawsuit-claims So why is Ford playing this long game? Guys like me aren't going anywhere. The class action will cover anyone who has even owned one of these engines regardless of having sold it. In my case, the engine is under warranty. They will either replace the rings, which is the crux of the problem, give me a new engine, buy the truck back for full purchase price or put me into a new one. Refusal to do either will end up in a law suit. Yes. They have more cash, but I have plenty enough along with time and effort to plaster the case notes everywhere on the Internet. I recommend that anyone with some cash and time on their hands file individual law suites. This will cost Ford that much more for doing its consumers SOOOO wrong. How the EPA hasn't gotten involved is a mystery. 3 quarts per oil change on an 8.85 quart volume is insane and not acceptable. read more

Over the past 2-3 weeks I've called 4-6 times to schedule my truck for service. I've left 2-3 messages and they have never called back. When calling they transfer you multiple times and you never get in contact with someone. I'm sure some people use this location, but if you can't take a simple phone call and schedule someone or return a call you need to rethink what your doing. read more

bought a used car and paid cash was told would get a full tank of gas and a spare key never got ether. they lost my plates had to go to DMV and get replacement plates. read more

Absolutely do NOT I repeat Do Not purchase a vehicle from Finance Manager Cameron Gray. He is shady as hell. I'm warning you get your own financing. Do not step into his office at ALL. He will try to persuade you with all these extra markups you do not need. Then when you ask for them to be removed within the 30 day period goes ghost. Doesn't return phone calls, gives you the run around, full of crap. It's sad this man even has a job. He works things in your contract you don't even want. Even after TELLING him you don't want it. BUYER BEWARE read more

I'm giving them 5 stars bc they are all around one of the best dealerships here in Houston. Ishmael got us approved for our dream car a Dodge Charger RT He has worked countless hours for us making sure everything is A1 His customer service is authentic Everyone at this location is friendly & professional but Ishmael is my favorite I recommend anyone looking to buy a new/used vehicle to go see him read more

Updated review and this is ONLY about the SERVICE CENTER: this place still sucks! All I get is bad attitude, and a "CAN NOT" do spirit with all of these grumpy mean service writers. The all are terrible. Even though these guys are right by my house I took my business over to Autonation in Katy and had a completely different experience. Never going back to these guys again. read more

Since I can no longer post a review on the Mac Haik Ford website I decided to post on YELP. I was given a call by the Customer Relations Manager and asked about my previous review with Mac Haik Ford's service department- after having to repeat myself with the same information that was on my first survey I was told I would be given a call back Monday 04/03 (to see what could be done about my unsatisfied visit) He did not reached out to me till Tuesday 04/04 by text because I was in the middle of a work meeting and could only text. I was told I would be given a refund for the check out fee ($173) I paid at the time of my vehicle pick up- but FIRST I had to correct the "Follow up Survey with a yes and excellent." With that being said, it is obvious that this Mac Haik Ford location does not care about their customers, I was put through stress, inconvenience and bad customer service- and in order to receive a refund I was ask to take back my honest opinion about them and my experience. I owe Dodge (2014), Chevrolet (2022) and Cadillac (2019) vehicles besides my F150 (2016) and I have never experienced issues with a service location like I experienced with Mac Haik Ford- Katy. I was being bribed in order to give an excellent review. Absolutely unbelievable and unacceptable. It is not about the money, it was about the service I received. That is not how you make things right with unhappy customers. read more

They called me to set up an interview and came in at the time and day they said works best and when I walk in they said no managers are on site. If there's no managers on site who desk the deals??? Super unprofessional store there no way there's no manager at the store at 1pm on a Thursday. Made me take a 40$ Uber just to talk to no one and feel embarrassed staying in the showroom like I'm an idiot. read more

I received a notice that my Ford Fusion had a recall. I called Mac Haik and was told someone would get back to me. I waited more that a week and never got a call back. I called again and was transferred at least 3 times and finally hung up on. I then went to the dealership in person and spoke to a service rep. He said he was going on vacation but I could call or text him after 01/09. I dropped my car off on a Friday morning 01/13 and was told it should be ready by 2pm. I waited until 4 pm but could not get a call or text answered. The next morning I tried again to reach the service center. I was finally able to reach them at 2pm and was told it had been fixed much earlier but no one had informed me. I bought this car from Mac Haik, had all my oil changes and any other repairs done there since. But I will never use this dealership again for any services. read more

This is probably my third time going in to the service department at Mac Haik Ford. They have never had the time or the inclination to be helpful or suggest an alternative to the long waits that they insist you must put up with. Made an appointment a week ago online and explained my problems in detail. When I arrived they acted as if no appointment had been made and said I would need to leave my car for a week or so. No suggestion on alternative solution. This is what I have gotten every timme I have been to Mac Haid service or parts. The make you feel as if they are doing you a favor to even speak with. While discussing issues with service manager, he sat and stuffed his face with a donut while he basically told me they were of no help. Never again. This is the worst service department I have ever experienced. Also, this is the 3rd Ford Explorer I have owned read more

Great service from Robert Rodriguez, responsive and has kept me up to date on my vehicle repairs. Highly recommend this dealership.

Drop my car off on Wednesday for an oil change, flat tire and lift gate issue. Service Advisor Ron, said he's try to have it ready by Friday. I was OK with that, however by late Friday NONE of this had even been started and he said they had a skeleton crew over the weekend so couldn't promise anything. Couldn't even get an oil change or look at my tire?? Really?? Took my car to Adams Automotive. Bye Bye Mac Haik. read more

Had to schedule my 2022 truck for service issue with less than 8k miles. Showed up for my appointment for them to tell me they were 4 days behind even looking at it. To drop it off. Proceeded to offer to drop me off at enterprise for rental. Crazy bad service. read more

I called today to speak to the parts department. A guy answered the phone and right as he answered I could hear his personal cell phone ringing.. He actually answered his cell with me listenting, then came back to me and said I need to put you on hold.... He left me on hold for over 9 minutes before I hung up and called Joe Myers Ford... Funny thing... the parts department at Joe Myers WANTED my business. They took my call and got me squared away immediately. Don't waste your time with Mac Haik Ford.. they just don't seem to care about their customers, or in my case potential customers. Read the 1 star reviews Mac Haik Ford has gotten... Holy cow how are they still in business? read more

Absolutely the worst service experience. Had an appt at 7 am for a recall item (told would be very simple) an oil change/tire rotation and as luck would have it, a battery replacement as it ironically died when I arrived. Three hours later and I'm still sitting here. Recall done but still waiting on the other two items. When I inquired about when it would be finished it was "they are working on it". I asked how long would not had taken if I hadn't had an appt and the response was that it would be here a couple of days. What??!! Incredibly ridiculous. Will find another dealer around Houston to future service my vehicle. Customer service is lacking here. #makhaikford read more

First off, I never write reviews, good or bad, but today's events just didn't let me walk away. I stopped in to look at a used truck on Friday afternoon and sat with my salesman and agreed on a price but I told him to let me sleep on it. The sales manager walked in and told me that he could not hold the vehicle if I did not commit, which I was fine with and totally understood. He did say, however, that the agreed upon price was good for the next day. Fast forward to Saturday, I get to my credit union at 9 am when they opened to get a cashier's check made out to Mac Haik Ford and I get a text from my sales man at 9:35 am to give him a call. I call the salesman and let him know I just picked up the cashier's check and would be in a little later. He says to take my time that he just wanted to know I was still interested and I told him absolutely and I would be by to pick up the truck later. Given I believed it was pretty much a done deal I ran some errands and showed up at around 1:15 pm. He had text me he was on another test drive with someone else and to give him a few minutes. When I saw him I asked him if we could drive the truck one last time on the freeway to make sure the transmission shifted correctly through all 10 gears, so we did (I was not able to do this Friday afternoon because of traffic). Everything was good at this point and we park the truck and I handed him the cashier's check. He walked us into his office and returned with the sales manager and the manager told me he could not sell me the truck because someone else was looking at the truck. I did not understand how this was the case since we just returned from driving the truck and could see it out the window. He told me if the other potential buyers did not purchase the truck, then I could buy it. At this point I could not believe what I was hearing. They took my check but returned it because the other party was financing so they stood to make more profit. I guess some dealerships did not learn their lessons from the terrible markups during covid and continue with shady practices. They see their lots with inventory for days and still alienate actual buyers. It would be insane to wait and beg to give my hard earned money to a dealership with these business practices. I am in such disbelief with the events that took place today. All I can say is what goes around comes around and I will NEVER give my money to Mac Haik Ford! read more

I went in this afternoon and walked out with an awesome truck. Easy and painless Robert Hale (an absolute asset to this team!) worked tirelessly with me all day - prior to my visit over text and phone - as well as when I got to the dealership to ensure I had all the info I needed and was able to make a reliable, well-informed purchase and trade-in my vehicle in a manner that I was very happy with. I cannot recall a time before where a trip to a dealership prompted me to feel compelled to go to Google/Yelp and write a glowing review on the experience I had; which I also think further highlights just how pleased I was with this experience and service today. Everyone I encountered at this dealership today; Robert, Manny (Mani?) and other staff members were polite, courteous and good-humored and I would recommend this dealership to friends and family. Thank you Robert! read more

Purchased a new 2020 truck from this location by Sebastian! Hands down the best service and experience! **Pro advice** I do recommend getting your loan from your local credit union. Max haik does offer in-house financing but I got a super low rate from the credit union. Also the quick lube center at mac haik ford is affordable and quick for maintaining my new truck. read more

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My experience at Mac Haik Ford was amazing from start to finish. I made a custom order and Roony the sales person helped me every step of the way and always informed me of any updates of my order. My mustang order only took 2 months which was super fast ! Thank you to Roony for helping me get my dream car, he is awesome! I would recommend anyone that needs to buy a car or truck to stop by Mac Haik and talk to Roony he will get you set with a good deal. Awesome service overall ! read more

At the beginning of the year, I booked a service appointment for a scheduled maintenance service. Upon arrival at the service lane, I reported to one of the service manager, who freshly turned me over to the quick lane, where oil changes are carried out. This was my spouse's car, and we are fortunate to have a garage. My spouse noticed that something was dripping from under the car, but she thought it was normal, and she simply cleaned up each time. Until one day, as she was backing up, I saw what seemed like a significant oil spill under the car. I immediately stopped her, and after checking the dip stick, saw that no level was visible. I went with my own car and bought two quarts of oil, filled up, and proceeded right away to Mak Haik. I brought the last "Quick Lane" invoice, showed it to the service manager, and explained the car was badly leaking oil. It turned out, the oil filter had been mounted incorrectly. They did an oil change, cleaned underneath the engine, and returned the car to me; for free. However, unlike each time I had brought the car to Mak Haik, I did not receive a survey. So I got the "Quick Lane" manager's email address, and sent an email explaining that I was disappointed that an easy oil change could have resulted in a major engine failure. I never got a reply! maybe these Covid-19 times have prevented a follow up from Mak Haik? In any case, it reinforces my idea that these "Quick Lane" are manned by employees with limited skills and/or interest in their job. Probably paid nothing. I am due again for service and I will return there to address the lack of communication. In the meantime, I recommend to avoid "Quick Lane" at this particular Mak Haik, and I suppose all the "Quick Lane" are based on the same model. Cheaply paid people that cannot care less about what they are doing. I realize these times are strange, but I surely don't want to have an engine failure because an oil filter was not installed properly!!!! read more

The ONLY reason I gave it two stars is because of the salesman. Service department and Sales Manager are the absolute WORST. I shouldn't have to keep bringing a brand new vehicle in, yet here we are. I should have trusted the reviews. Instead, we went ahead with it and I've regretted purchasing a vehicle with them ever since. read more

I would leave a 0 star review if possible. I just paid for an alignment on my car that was not completed because they did not have the right equipment for the Ford which I bought there. I only paid because my car was in car jail. I will never buy a car from Mac Haik or take my car there again. read more

I've been calling and leaving voicemails since yesterday looking to speak with a service supervisor. I got my car towed here due to a no start issue and paid a diagnostic fee in order to figure out what was wrong with it. They couldn't find the issue and needed to send it over to the transmission Dept for further testing where I'd need to pay another diagnostic fee and also potentially wait a month for it to get serviced because they're backed up. My car is only 5 years old so I felt like it was unlikely related to a transmission issue. Ended up paying to get it towed again to a local shop and they determined that the negative terminal was loose and simply tightened it resolving the issue for free. Ended up paying the cost of getting it towed twice and a diagnostic when the issue is something I feel should've been flushed out through troubleshooting early into the process. read more

Got stuck having to buy an awful Escape. My fusion has been out if commission for over 2 months. Had no choice but to buy an extremely over priced over rated Escape which I truly hate read more

Ford is TRASH. I WILL NEVER BUY ANOTHER FORD CAR THE REST OF MY LIFE. 2 weeks out for service? They have their noses held high and don't give a flip about customer service. This is the second bad experience with these incompetent people. I'm done. read more

Yo I have been here over an hour and I only need a oil change they just told me I need a whole list of things that guess what we're already recently done so the excuse is they go by the mileage but they do look at the air filter Bull shit it was changed less than 5k miles ago.. To top it off I wanted my Serpentine belt changed and they can't even do that in that department yet there can make all these recommendations the services I need what a crock of shit. I cannot recommend this place and I won't be back read more

Unprofessional and unpleasant experience with them. If it was up to me I would tell you not to bring your car in for service here but that's not my problem. Read all the other reviews and use your own discernment. read more

*USED CAR BUYER BEWARE* Lots of red flags with this place. Found the used car I wanted online and called to check availability which it was. I used the same salesman that talked to me on the phone as my point person. They came back with an out the door price that was WAY bigger than I calculated. Finally, via text, we were able to work out a price that earned my time to come take a look at the vehicle. I asked for a sales breakdown which most sales people will give over the phone or email. It included the price of the vehicle ($23,991 as advertised), documentation fee ($359), tax ($1551.79), and a "reconditioning" fee ($899). Red Flag 1. Their out the door price. It was way more inflated than I calculated. I'm glad I asked for the sales breakdown. Red Flag 2. The tax didn't match. Sales tax in Texas on a vehicle is 6.25%. I'm no mathematician, but anyone with a calculator can figure out 6.25% of $23,991 is $1499.44. Red Flag 3. The reconditioning fee. The salesman said "all used cars have one." Cleaning a car and replacing fluids is part of the used car business. This is a bogus fee. I'm not a used car expert but even I know that. I reluctantly drove across town to see the vehicle and it looked great! On first glance I thought we were going to buy it, but as soon as we opened it up it reeked of cigarette smoke (probably from the previous owner). That was the last straw. We said thanks and left. The salesman said, "I can't smell what you're talking about." What a joke! Obviously their $899 "reconditioning" fee didn't recondition much otherwise it wouldn't have smelled like that. This place was a joke and a waste of our time. I got a "snakey-vibe" from them from the beginning and I should've listened to my instincts. Avoid this establishment. You've been warned. #themoreyouknow read more

I had booked a time to have recalls completed on my vehicle. It was understood that I would drop it off and pick it up a couple of days later so I dropped it off Wednesday afternoon and rented a vehicle. I called a couple of times to confirm it was completed but no one would return my call. I went back on Friday and nothing had been done to my vehicle. I wasted my time and spent money on a rental that I didn't need to. I have called twice to talk to the service manager and have not been called back. This is unacceptable business practice to waste someone's time and their personal money for a Ford recall problem. To tell the client that it was a mis-communication and not take responsibility for the error or offer any options to the client is offensive and is horrible for client relations. I will not be back there. read more

Came here to have an oil change for my Ford which I also bought at the location. I called before coming over to ensure the wait was not too long. After coming there the wait for oil change was about 2 hours. Dropped off the car and came back 2 hours later to find out they did not even start. Anyway -45 min later the car was ready. The service manager apologized and comped the service which was not something I asked for. While it is not perfect, it is a reason enough to come back. read more

There is a reason why this place has two stars. I'm so thankful I never purchased my car here. I took my bronco to get the the oil changed and a tire rotation. They quoted me one hour. Four hours later they called so I could pick up my vehicle. They only did the oil change and never rotated my tires, even though they asked me for the lug nut lock. I had called them over two hours after I dropped my vehicle off to check on it to which they told me they were putting the vehicle in the stall at that moment, clearly they lied, because I never received a phone call until two hours after that. Upon picking up the vehicle, which was well before they even closed, the associate never informed me what service they performed on my vehicle. He handed me the paperwork and asked me to pay, and that was it. I absolutely will never take my vehicle back to this spot and would rather drive my car all the way out to Katy (even though I live in town) in order to get my car serviced. I have attempted to call the service department at quick lane 17 times a day to which no one has answered the phone. At this point I am no longer surprised as to why people are so upset about this location hence why I gave it one singular star because there is not a zero rating option. read more

I don't recommend anyone to bring your car/truck here. They held my truck for 12 days and because it took so long I came there to take it back because they said they're backed up. I came to demand my truck and the service rep hurried to take my truck in the bay to plug in the diagnostic so they could charge me $173. I took the car there to get the transmission check and that's the Bs they did to charge me something. The craziest shit ever, worst service department ever. I just went on here to see but seems like they been pulling this off on everyone, I should of check the reviews before going here. I would give 0 stars if I could read more