We purchased a 2109S Rockwood Mini-lite and the salesman and financial person were great. However…read morewe did have a problem with our fridge but the manufacturer was great about replacing and Waterdog was awesome making a timely appt to get it here and get it replaced. This is the 2nd trailer we have purchased from Waterdog.

We are traveling through the area and Tony was able to repair our issues in a timely manner. We…read morehighly recommend him.

Blonde Front desk lady is a rude and inconsiderate. Terrible customer service. Would not recommend…read moreunless you like rude service.

Family RV is awesome! We had a great experience with this company! Everyone was so friendly and…read moreextremely knowledgeable regarding all aspects of their business. We would not hesitate to do business with them again in the future, for repairs, buying, or selling/consigning. Family RV gets an A+++++++++ from us! Andrew & Jean Frost

Great people and great service, Erica was absolutely amazing very helpful straight forward and…read morehonest! Quality work! I will recommend to friends, and I will return as needed!

Very thankful to have found this shop! The team did a great job fixing my restomod. The staff was…read morefriendly and the mechanics really understand how to work with the modern system in a classic car (not easy to find!) - gated shifters, programming transmission and Holley Sniper EF1/2. The team was quick to identify the issues that another place overlooked and got the car running smoothly! Also great at communicating and reasonable in costs too. Would highly recommend.

Whatever you do give them your information! I didn't give them my phone number but they sure found…read moreit. 3 calls in one day! Then the emails started. Pisses me off. Even if they had an RV I wanted. I would not purchase there just because they are hounding me! Stop it!

After my nightmare experience with Bish's I found the trailer I was looking for at Camping World in…read moreHillsboro Oregon. They were completely honest and easy to deal with. They gave me an excellent price and treated me in a friendly and professional manner. I would recommend them to anyone in the market for an RV

Really nice customer service. They don't over charge you on installation. They explain everything…read morethat they are going to do.

I am new to owning a trailer, so when I took a trailer I recently purchased to Matt and his team,…read morethey surprised me with how thoroughly they inspected the trailer. They repair some minor issues and sealed some areas of the trailer that had light damage. When I needed a new hitch installed, Joe did the work efficiently and got everything set up correctly. The cost for all services I have had them perform was reasonable and the service is excellent. I will be visiting these guys again as I need work completed on my travel trailer.

very expensive - charged double the retail price for camera install. Charged $350 more than even…read moreLes Schwab for batteries and $850 to install. Friendly, but do not communicate well. I asked them not to do some repairs to keep the cost down, but they did them anyway and charged double. Very unhappy

I believe in supporting local independent businesses...but sometimes it bites you…read more Before reading this review, I want you to know that due to my job I can potentially be exposed to Covid-19 on a daily basis, and rather than thanking any chances of exposing my family, I have been living in our RV since March, including the night before we took it in the Sunset RV. Mind you we keep the RV under cover at home...and brought it in because of cracked vent covers that leaked and an electrical issued. When we arrived and met with the guy, we went over the issues and he wrote down what we wanted done. After we had covered everything, he said they would contact me in 3 day, I didn't hear from them, so I called and left a message on their voicemail. (we had over 2 inches of rain that night) and the next day I still had not received a callback, so I tried emailing them...still nothing. The following day I called again but didn't leave message since they didn't respond to the first one. They finally got back to me to say the electrical issue was taken care of and to ask if we want them to repair the vent cover? Seriously??? That was on our list...so I said YES and asked where our RV was being stored the last week since it had been raining so much...he didn't answer, just asked when we wanted to pick it up. I asked when it would be ready...he said he'd have to check and get back to me in the afternoon (Surprise...no call until the next day). When we arrived to pick it up, I was concerned to see it parked on the street (same spot we'd left it a week before)...AND that only ONE of the 5 vent covers had been replaced. When I went inside to check it out...OMG, there was water behind the bathroom sink (where they HAD replaced the vent cover) AND a puddle of water on the bed....as well as the bed soaked through to the mattress...the severity I didn't even realize until I got home and removed the bedding & mattress from the bed...and found the bed platform wood wet! Upon further inspection, I found that we now have mold around the windows which I know wasn't there the day we took it in because I took Christmas lights off the dining area windows that morning before we took it in. The veneer on the bedroom cabinets is peeling off and the entire RV smells, and I'm still not done checking everything out. When someone brings you an RV and tells you that it leaks, and you only have it for one week...during which there is torrential rains, and the RV LEAKS....you shouldn't act surprised. Why wouldn't you cover it or store it in a covered area if it leaks?? Why wouldn't you done a walk-thru BEFORE the customer comes to pick it up? Now I have to replace the mattress (less than 2 years old), spend hours cleaning the RV, most likely replace the veneer on the cabinetry in the bedroom, dry out everything and who all knows what else!!! My support of this local business is now going to cost me several hundred dollars IN ADDITION to still having to get all the other 4 Vent Covers. I will NEVER take my RV to Sunset RV again!!!!

No answer to phone calls or emails for 4 months. Sounds like other people are having the same…read moreissue there.

Do not waste your time!!! We purchased a brand new Shockwave - It's a f-ing Lemon!!! We have been…read moredealing with the service manager "Pete" and he is not for the customer!!!! This place is a scam making a payment on a brandnew trailer that we are not even able to use!!! WTF. BEWARE DO NOT GO HERE By the way a 0 ZERO RATING

Your review helps others learn about great local businesses…read more I've bought my third RV from Northwest and they're OK it was a used coach but in real nice shape. We are very happy with the service we had done we love are RV. Thank you Northwest RV.

Fraud! Due to their failure to pay off consigners and provide titles on units sold, they have lost…read moretheir state license. They sold my fifth wheel in June for over $55,000 and haven't paid me a dime! Anyone else in the same boat???

I was very happy with the service that Mike provided. It was easy to schedule an appointment…read more Mike was punctual and very professional in hooking up our 39-foot 5th wheel to his truck. He brought it to La Pine and helped leveling and setting up it up. He was a master at backing it down the driveway with pine trees on the side. His fee was well worth it. My piece of mind at getting it site and setting it up was greatly relieved. I would highly recommend Mike. Orin B

Michael is totally honest, professional, and KNOWS how to connect and rig up an rv to move. When…read moremoved to its home, he will level, make all connections and does it with confidence. I would go nowhere else.

I would not recommend Roberson RV based on my experience…read more There were clear issues with both the walkthrough and the condition of the trailer at delivery. During the orientation, the technician could not confirm whether the water heater was on or off, he didn't know which position meant what on the switch. I later discovered he had left it on while empty or filled with antifreeze, and it had been cycling for several days before I caught it. That is a basic oversight that could easily lead to damage, which I won't know until my area is above freezing. More serious was the complete failure of the 12V charging system from day one. After bringing the trailer home and leaving it plugged into shore power, I returned to a fully discharged battery. The converter was not charging the battery at all. The battery had dropped to 11.9V and remained there for an extended period, which is widely understood to cause permanent damage in AGM batteries. I thoroughly documented the issue with video evidence, including voltage testing and isolating the fault to the converter. Despite this, I was not offered a reasonable or practical solution. The only options presented were multiple long-distance trips back to the dealership, totaling thousands of miles and significant time, or waiting 6+ weeks for a more local service center to diagnose something that had already been clearly identified. At that point, I had no choice but to purchase and install a new battery and converter myself, out of pocket, just to make the trailer usable. After replacing those components, everything worked immediately. This situation could have been avoided with a basic pre-delivery inspection and a willingness to work with clear diagnostic evidence. Instead, I was left to resolve a brand-new equipment failure on my own. It's also been 3 weeks since I purchased the camper and my DMV has not received paperwork from Roberson to allow me to register and use the RV. I highly advise avoiding them at all costs, I should have read the other reviews sooner.

Our water pump broke the morning we were to leave on vacation. Roberson RV told us to come in that…read moreday. We were out by 5pm. Thank You!