Had a great experience here, Ed was my salesperson he helped evaluate my car, he was very kind and…read moreeasy to work with. the dealership was beautiful, clean, organized i was very impressed. overall i'm happy and can't say i've had a better experience anywhere else!

experience with Dick Hannah Acura of Portland that felt like a classic bait-and-switch technique…read morecommonly used by shady dealerships. From May 5th 2026 through May 6th, I spent hours negotiating with salesman Danie on a certified pre-owned 2023 Acura MDX. We reached an agreed-upon out-the-door price, and I was told Sales Manager Alec Torres would call me on May 7th to complete financing over the phone. What followed was days of complete radio silence. Multiple calls and texts to Alec Torres went unanswered. When I called the dealership, staff said they couldn't discuss financing until Manager Brad Caba was available because I wasn't buying in person. On May 8th, after repeated calls and being told Brad was "in meetings," I was finally informed -- via text -- that the car I had agreed to buy had already been sold. No one had bothered to tell me earlier, even though I was actively trying to move forward. While I understand cars can sell, being strung along for multiple days with zero communication was unacceptable. Alec later apologized and admitted it was his fault, but then repeatedly tried to push me into a lease, a higher-mileage MDX at a higher price, and even offered to find me something at auction. I repeatedly asked to speak with a manager instead. It is now May 12th and I have reached out via text, voicemail, email, FB messenger and still no response back from any of the platforms. This level of poor communication, lack of transparency, and bait-and-switch behavior is unacceptable. I negotiated in good faith only to be ignored and misled. As a result, I will not be buying from this dealership and strongly advise others to stay clear of Dick Hannah Acura of Portland.

Amazing service! They went above and beyond to get my car back in shape! Extremely professional and…read morefriendly staff.

called about repairs to be done through an insurance estimate; I have body damage that needs to be…read morefixed before I can have the engine assessed and repaired. They repeatedly cut me off, laughed, and said they "don't do partial repairs". frustrated at this point, I asked for a referral to anywhere else they'd suggest I take it. They responded with a sarcastic remark about "not keeping tabs on their competition." Thank you mackins for helping me decide to take my business elsewhere.

Gordon and crew always do a fantastic job! I take all 3 of my cars there for tires, oil, rotations…read moreand minor repairs. They are great to work with! Highly recommend them!

I Can Not Express My Gratefulness to Gordon& Eric!! Your all Wonderful & Helpful! Thank you my Car…read moreis Running a Million percent Better, Thanks to all of You! Best kind Wonderful People! Thank You

I have worked with Tony at AAG for several years and order 5-20 windshields a month for our…read moredealership. The whole team is absolutely amazing! lightning fast service, quality beyond expectation and the best prices in the Portland, Vancouver area! He has provided my customers with excellent service and I often hear back how timely and friendly he and his staff are and I have NEVER had one windshield be anything less than perfect! if you are in the market for a windshield feel free to call around but I promise you won't beat AAG's prices, professionalism or quick turnaround! once you work with them you'll never call anyone else!

Very professional and nice! I had a lot going on that day, and Tony gave me the feeling that he had…read moreit covered.

Nice guys doing great work and not at scalper rates. My left front mirror was snapped off at the…read morebase in my 2010 Tundra. Part ordered, fixed next day. Also had them do a complicated center console armrest repair. Excellent work. Thank you! Fair rates. Smart car people, specializing in Toyotas.

This is my 2nd time using Alvarado's. They are wonderful. Matched paint exactly. Looks like new…read more Honest, reliable and cost is extremely reasonable.

Toy Doctor is excellent I've always taken my 4-Runner &…read morecorolla here. Excellent work a fair price. Matthew G

I love this place for my 2007 Prius. Danny is honest, half the cost of the dealership (he looked at…read moredealership quotes and he seriously is 50% cheaper). He also calls BS on what the dealership recommends. I was tired of waiting 3-4 hours in a crowded dealership waiting room for an oil change and tire rotation. I am sad I waited this long

Another driver accidentally backed into my car in a parking lot. The damage looked negligible, but…read moretheir insurance immediately offered to cover all repairs and recommended Caliber Collision here in Clackamas. The process for me was absolutely frictionless! Caliber got my car checked in, and coordinated with the Enterprise down the street to shuttle me over to pick up a rental car. Caliber was very thorough--because the damage included bumping the tire, they made sure to check and fix the tire alignment, in addition to all the body work. I got text updates when they started and finished working on my car, as well as estimate dashboards so I knew what was being billed to the other driver's insurance. They had my car back to me in less than a week! They'd given it a full wash and interior detailing, which was kind--it's a 13-year-old family car, plenty of dog fur and debris. Mace was so helpful and excellent to work with, and the whole team did a great job. I'm glad I didn't have to foot the bill, but the result and experience were terrific!

From the moment I dropped my Jeep off after my accident, I told Caliber Collision there was engine…read moredamage. I said it clearly. I said it repeatedly. They flat-out refused to listen. Instead of doing their job and diagnosing the problem, they dismissed me like I didn't know my own vehicle. Weeks went by with the same response: ignore, deflect, delay. Then came the most insulting part -- their "mechanic" (who I was told is part-time) tried to blame the engine damage on me because I had replaced coil packs and spark plugs. That excuse is laughable. Routine maintenance does not magically cause accident-related engine damage, and anyone with basic automotive knowledge knows that. Let's be very clear: * The engine issue started immediately after the accident * I reported it from day one * Caliber Collision ignored it * When they could no longer avoid it, they tried to shift blame onto me This wasn't a mistake -- it was negligence and gaslighting. If you don't fight them every step of the way, they will minimize real issues and protect themselves instead of your vehicle. I would never trust Caliber Collision with another repair. If you care about your car, your time, or being taken seriously -- go somewhere else.

I can't say enough good things about Cody and Jade! I had a warranty issue with my Honda Talon, and…read moreafter spending an entire month going back and forth with the warranty company, it was incredibly frustrating. From day one, Cody had been there every step of the way. They kept me informed throughout the entire process, answered every question, and always had a positive, can-do attitude. Instead of making me feel like just another customer, they genuinely cared and worked hard to help get everything resolved. Outstanding customer service like this is hard to find. If you're looking for a team that truly stands behind their customers and goes above and beyond, I highly recommend them. Thank you both for making a stressful situation so much easier!

Jill is the epitome of what a great salesperson should be. She has an incredible passion for…read moremotorsports and an impressive depth of knowledge. No matter what machine you're considering, she has the answers and genuinely wants to help you find the right fit--not just make a sale. We were especially impressed when she asked which models we wanted to see and had every one of them lined up and waiting for us before we even pulled into the parking lot. Talk about service! She clearly respects her customers' time. She listened to what we needed, kept the process efficient, and helped guide us to the perfect UTV without any pressure. Her professionalism, business savvy, and customer service are second to none. If you're in the market for a new machine, ask for Jill--you'll be glad you did!