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    Magic City Garage

    3.0 (2 reviews)
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    Services - Magic City Garage

    Chrome delete application

    Auto customization

    Auto electronics installation

    16 More Services

    Engine customization

    Auto exhaust customization

    Auto exterior customization

    Grille customization

    Auto interior customization

    Leveling kit installation

    Leveling kit repair

    Lift kit installation

    Lift kit repair

    Vehicle painting

    Auto wheel and tire repair

    Suspension work

    Wheel, rim and tire customization

    Tire balancing

    Tire installation

    Vertical door installation

    Magic City Garage Photos

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    2 months ago

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    Firestone Complete Auto Care

    Firestone Complete Auto Care

    (56 reviews)

    I've been going to Firestone for over 10 years, and what keeps me coming back is the great service…read moreand people, especially Spencer. He's helped me multiple times and is always friendly, honest, and never pushy, which I really appreciate. You can tell he genuinely cares about his customers and takes pride in his work. Employees like him are the reason I continue to trust Firestone with my car.

    Firestone has always been one of my go-to options for vehicle maintenance, but this Gresham…read morelocation on Burnside is making me seriously reconsider. They damaged my vehicle--and then tried to brush it off like nothing happened. I brought in my Impreza hatchback for an alignment. The service tech was friendly, and I explained that my main concern was a violent vibration in the brake pedal whenever I braked at highway speeds. Other shops had tossed around different causes--warped rotors, bad alignment, unbalanced tires. Since I already had a lifetime alignment package with Firestone, I figured I'd start there. When the car was ready to be taken off the lift, the same tech carefully backed it out while the store manager, Jose, and another employee watched. As the rear tires reached the ramp, I heard a crunch and instantly felt something was wrong. It looked like the car had bottomed out. They tried several times to place blocks under the rear tires for support, but when the car finally hit the ground, it was obvious something had been damaged--a plastic panel was now hanging from the bottom of the car between the front and rear doors on the driver's side. Jose tried to downplay the situation, saying the piece wasn't important and, word for word, "nothing that we damaged, it's just the way it is because your car is very low." Regardless of the car's ground clearance, it was clear he didn't want to take accountability for his team's mistake. To his credit, Jose eventually did order a replacement piece, but it took some convincing--and throughout the conversation, he spoke to me as if I didn't know what I was talking about. I'm not a mechanic, sure, but I do know that if you see a vehicle starting to bottom out, you stop it before it causes damage. What's the point of watching if you're not going to intervene? Another employee even tried to blame the damage on my aftermarket wheels, claiming that's why the car sat lower. But just moments before, he had asked Jose if Imprezas come this low from the factory. Let's be real--whether the car sits low or not, precautions should've been in place. Someone should have been actually spotting to make sure this exact thing didn't happen. Then, to make matters worse, I received the emailed invoice afterward and noticed two serious red flags: my signature had been forged--literally just a curved line--and the mileage was completely wrong. They had entered a number nearly double my actual odometer reading which I believe gets reported to CarFax making it harder for me when/if I decide to sell the car for incorrect odometer reading. If that doesn't speak to the ethical standards at this location, I'm not sure what does. In the end, the team at this location made excuses instead of taking full responsibility. I've had alignments done at the Happy Valley Firestone with zero issues. This experience was a complete letdown.

    Magic City Garage - tires - Updated June 2026

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