Updated because it looks like my original review was removed somehow. Also, I continue to find more…read moreand more issues with The Maids $885 "deep cleaning" after they ghosted me when I complained the next day. I replaced my bathroom lightbulbs on the hanging light fixture yesterday and there was a LAYER of dust on the top-clearly untouched. I moved a tiny baby's toy box and there was dirt/crumbs behind it-clearly the "maid's" had not moved ANYTHING during their $885 "deep clean." Frankly embarrassing for them to even offer this service and for all intents and purposes, a complete fraud. ORIGINAL REVIEW: We scheduled a "deep cleaning" service with your company today. Prior to the appointment, we called and spoke with a friendly woman to explain two key concerns we wanted addressed: 1. A significant pile of dust on a high ledge on our second story that our regular bi-weekly cleaning service has been unable to reach. We were assured that the cleaning team would bring a two-piece tool--and ideally a third extension--to access that area. 2. Wiping down frequently touched areas such as cabinet handles, door knobs, and baseboards, particularly where our children leave fingerprints. Please note that our home was professionally cleaned less than a week ago, so it was already in good condition aside from those specific requests. We were quoted approximately $415 for the service. Upon arrival, I reiterated our priorities to the cleaning team. They informed me that they had no knowledge of the dust issue and had not brought any equipment to address it. They also implied I was mistaken or fabricating the prior conversation, stating that the owner is male and that I could not have spoken with a woman. When I confirmed I had, they pressed me for her name--something I hadn't thought necessary to note during what I expected would be a straightforward interaction. More troubling was that the team made no effort to find a workaround or solution for cleaning the dust pile, leaving one of our primary concerns completely unaddressed. I also again pointed out the smudges and buildup on doorknob areas, cabinet handles, and baseboards and asked them to clean these spots. I even demonstrated how easily the dirt could be removed using a wet paper towel. I also inquired whether they had a product or tip for removing a stain from my child's carpet, but was told they had neither the supplies nor any advice to offer. Roughly an hour and a half later, they told me the primary bathroom and upstairs were complete. However, when I checked, the problem areas still had visible dirt. I again pointed this out and asked for it to be addressed. At that point, I was told it would take an additional 30 minutes and cost $190 more. I agreed--on the condition that the job be done thoroughly. The cleaners ultimately left around 2:45 p.m., having been at our home for about 2.5 hours. We were charged a total of $885--more than double the original estimate. This evening, I noticed that the only dirty dish in the house was left sitting in the sink, unwashed, despite a completely empty dishwasher. More concerning, many of the high-touch areas I'd highlighted remained untouched. I've taken photos showing this, as well as follow-up photos demonstrating how quickly I was able to clean these spots myself using nothing more than a wet paper towel. Given how clean our home already was, I'm left completely puzzled as to what was actually done during the visit. I ended up spending my evening doing the work we hired and paid your team--at a premium--to perform. I'll also now need to find another service to address the dust issue that was entirely ignored. In short, we are extremely disappointed--both by the quality of service and the final cost. The fact that my account of the pre-service discussion was challenged, and my integrity implicitly questioned, only added insult to injury. I would appreciate a prompt response regarding how your company intends to resolve this.

$50 discount when you know I will never use your service again: 1) horrible experience; 2) I moved…read moreout of state. A $50 refund would be beneficial.

10 Stars! I'm big on…read moreease of use. When it comes to letting someone in your home this tends to come with some hesitation. After speaking with Scarlett on the phone briefly and looking at a slew of reviews I immediately felt confident that Bit A Bliss was the cleaning service for us. They promptly got a number back to us, scheduled a date and that was it. I just arrived home and the house is SPOTLESS. After having a new baby in the home for a year things start to slip through the cracks. With baby two just two weeks away we feel MUCH better about the cleanliness of our home and it FEELS AMAZING. I consider us to be pretty clean people but you realize what a wonderful job was done IMMEDIATELY when you walk in the door. Baby two can lick the floors if she wants at this point. Not really, but close.... THANKS FOR A JOB WELL DONE! We'll be customers for a long time!

Easy choice for a cleaning company, all employees arrive on time and are professional, they do a…read moregreat job cleaning those tough surfaces that are hard to reach. Each team was very respectful of our request to save vacuuming for last as my husband had a phone interview during their scheduled time, in order to not make much background noise. It was nice to see management take an active role in helping train teams, they do periodic check-ins on teams while onsite and critique the cleaning process so each client receives top notch service.

Came out and did a great job of declutteriing my house. I was also able to improve my Español…read morespeaking skills by speaking with the ladies!! They are very friendly.

I wish I could rate this business a 0. They showed up an hour late, quoted us for two people and…read moreonly one showed up. We asked for 3 hrs total max and they charged us for 3 1/2 hrs. The second person showed up for the last hour but they were on their phone talking loudly while I was trying to work. Plus hardly anything was cleaned. So much was left undone. I found them completely unprofessional, inconsiderate of my time and the fact that I was working at home while they were there and did a very poor job. Please use another company, this one is a complete waste of time and money.

Was able to schedule me for service the next day and responded to messages very quickly. They did…read morea beautiful job doing a move out clean for me, everything was spotless and the whole house smelled great. Abby sent me pictures when she was done. I would definitely hire this company again.

Look I'm not someone who complains a lot, you can check my account and search my history, but I'm…read moredisappointed with how they handled my cleaning. First off, $125 for a deep clean isn't ridiculous I admit, but the person that was sent to me had a walking boot. A WALKING BOOT. So i knew from the get go she was not going to be able to reach the top cabinets or anything high. I let her know that I didn't want her to get brave and do so because last think I need is a stranger i injured in my soon to be duplex. When she finished she showed me around, and all looked well, but on further inspection a few days later my wife noticed spider webs on the kitchen cabinet and in the closet. I notified the owner as soon as I saw and got no response. Very disappointed. I have a 4 year old with asthma and I was expecting a deep clean that I paid for to get rid of dust and spider webs at the very least. And no communication from the owner to top it off. Please do not do business with them. I know I am just some random stranger on yelp, but believe me, once they have your money they wont give a crap about you. Btw they inly accept Zelle which makes it difficult to ask for money back. You have been warned. Also notice the reviews are from years ago. No wonder they havent been rated as well recently. Find a better business who communicates and actually cares about customer satisfaction.

Erika has cleaned my guesthouse now twice. She has done a fabulous job. She is well priced and…read moreefficient. I would definitely recommend her company to anyone!

They don't leave until you are completely happy with the job!! That's what the owner Tracey told me…read morewhen I made the call. They were fast with getting back to me, friendly, helpful, and the BEST priced for house cleaning. Tracey was able to get me scheduled immediately and with short notice. Really helped us out and made moving in a lot smoother.

I hired this company to clean my apartment and I am thoroughly impressed! The owner cleaned my…read moreapartment and did an amazing job. Everything is spotless and my floors look AMAZING! Highly recommend! And did a great job with my oven, which was a mess. Was on time and very concerned about my approval before I paid. Great job!

I hired a professional to do move out clean of my house. It is was a 650 sqft one bedroom…read moreapartment. I was charged $130 for 2 hours and 30 mins cleaning . You know in this allotted slot she cleaned only restroom and kitchen. I promise those two rooms were not in that bad state to take the whole time. But that's their strategy. Every one hour after allotted time is $75. They want me to extend. I told the lady to do fast and not to be so in detail, but she just replied that how I work and continued her work. I have given two stars only because whatever she cleaned she cleaned it perfectly. I am not complaining the quality of work. I am complaining about the strategy followed to extract money in unfair way. Do you think, miss bubbles the money you make in this way from people will serve you in good way ??

The cleaning was requested with short notice and on a Sunday. This was completed to a good level…read more The Service lets you know they have up to one hour from the time of starting to arrive. The Cleaner did just arrive within that window and hence I removed 1 star... It would have been helpful to have them start at the time requested but it was within the range the company told me...

Having a cleaning service has always been a dream of mine, but I've always thought it would be…read moreoutrageously expensive or unreliable. And while I'm able to keep up with some of the daily cleaning (decluttering, dishes, and quick vacuum here and there), my partner and I both often work more than 40 hours a week, which just doesn't leave a ton of time to do any of the deep cleaning. The last thing I want do do while I'm already experience the dreaded Sunday blues of meal prepping and laundry is clean the shower and the baseboards. I called a few other cleaning services and it was exactly as I thought. It ranged from professional, but texting me every 3 hours to see if I've made up my mind and quoting me a price based of my own assessment of how clean/dirty I think my house is, to someone who's prices were extremely cheap and appeared eager to come clean my house, but then ghosting me. I read the reviews of Elevate (see, reviews do work!) and decided to give this company a shot. Immediately, I liked how they offered to come by the house to assess. That might not be everyone's cup of tea since it takes longer for a price quote, but I didn't want there to be any confusion on anyone's part of what was expected. Again, this was my first time using a cleaning service and I also wanted to know exactly what I would be getting. I decided after speaking with Mara, to go with a monthly deep cleaning service. A price was given and a time slot was chosen. When I tell you I was excited for my first cleaning experience, I am not lying. But I still had my doubts on the day of. My partner told me they were done in under 3 hours and then quickly left. With two cleaners in a 4 bed/2 bath house, I figured it would take at least 5 hours for a first time deep cleaning session. I came home, half expecting that I got duped and the cleaning wouldn't be up to my standards. I am so glad that I was wrong. It's been 4 days since the cleaning and I'm still in awe at different spots that are now cleaned. They did a fantastic job! Baseboards, showers, mirrors, wiped (like seriously wiped) the bookshelves and the DVD area. They even cleaned our coffee pot! Like what? Anyway, I could go on, but just know that I'm in love with this company and they will continue to have our business. I hope that this level of deep cleaning is consistent and I suspect that it will be. Can't wait to write an updated review in a few months! Can't recommend Elevate enough!

05/06/2026 - We were customers of this cleaning service for several years, and while the actual…read morecleaning quality was generally good, the professionalism and communication steadily declined over time. We dealt with repeated late arrivals, last-minute scheduling changes, and multiple ignored requests regarding our dogs being locked outside in the Texas heat despite specifically asking that this not happen. On one occasion, an unfamiliar cleaner was sent who did poor-quality work. We tried to be patient and understanding because we know life and schedules can be hectic. Recently, we postponed a cleaning due to expected rain and muddy conditions, gave advance notice, and still fully accepted the accumulation charge without complaint. However, shortly afterward, our own cleaning was rescheduled last minute on their end. When I politely requested to speak directly with the owner about the ongoing issues after years of being loyal customers, I was repeatedly redirected through assistants instead of being treated with the professionalism and respect you would expect from a business relationship of several years. The final response we received focused more on defending staff and confirming payment expectations than addressing the actual concerns being raised. At that point, it became clear that accountability and customer communication were no longer priorities. Unfortunately, we can no longer recommend this company based on the overall customer service experience.