To the business owner. The young lady was very polite and cordial just a little scared. All it was…read morea general review of service. But judging on you lack of respect for a paying customer I see where she gets her trading from. Maybe you can add the service of being a witness to your tool box and your business. Ideas are created and amplified through knowledgeable translations. Tyler, with all due respect: learn some manners. I wasn't aware of her name because she didn't say it. Your postal annex looks dirty and unkept, Smells like old moth balls and old mop. I swear it looks like a dusty abandoned chicken coup.

From Notary services to greeting cards to package or registered mailing services this place…read more"shines". Each employee has been well trained, courteous and cost conscious. Keep up the good work and thanks.

I made an appointment for fingerprinting for 8:30am. I drove all the way to Mail Boxes express to…read morefind a sign on their door stating they do not open until 9:00am. Please do not accept appointments for earlier than 9am if you are not open then.

Just rude, is all. Package did make it to the destination, but I'm a bit taken aback regarding how…read morefreely some shop owners will speak unkindly to their customers. When absolutely no reciprocal rudeness was displayed by the patron. Was awhile ago, but I remembered today because I have a package to ship and not going to this dump!

Went in to get some important papers printed and Benson was super kind, friendly and helpful. I…read morealways have a great experience when I come in to this location and that is why I'll keep coming here for my office and shipping needs. Thank you Benson for your help.

I had a return label printed here on Saturday, and the employee packaged my return and attached the…read moreshipping label. A few days later, the package showed back up at my door because they had attached a completely different Amazon shipping label with someone else's name and address. The only reason I got my package back is because the incorrect label wasn't placed over my original label. If it had been, my package would have been delivered to a complete stranger, and I would have been out more than $200 worth of items. Mistakes happen, but this is a pretty significant one. I'm glad I caught it before my return was lost, but I hope they're more careful when attaching shipping labels in the future so this doesn't happen to someone else.

Worst shipping or amazon return place I've ever been to. Not the employees either. The program…read morethey use on their computers for shipping is garbage. I was in line for 20 mins and only 5 people were served all 5 had problems. Don't use this place for shipping.

I popped in last week to simply make sure they did livescan fingerprinting at this location, making…read moresure to say hello and ask how her day was going. Instead of answering my question, the young lady just said "do u have your paperwork", and did not even look my direction. I apologize and explained I did not, I just wanted to make sure they did fingerprinting. She was irritated and annoyed throughout the entire interaction, even though no one else was in the store. I asked how much they charged and she just sighed " I don't know! I wouldn't know until you brought them in. You need your paperwork." It was so an abrupt and rude I simply chuckled and left. We all have bad days but this was just rude. Super disappointed because I just moved across the street and was going to use this postal annex quite a bit but due to the terrible service I will pick another location.

Anytime I need printing, shipping, or anything business related, this is my go to spot. They're…read morefamily owned, and I honestly haven't found this level of customer service anywhere else. They make everything incredibly easy and always go above and beyond. They've been my favorite local business for years, and it's easy to see why. If you need to ship something, print artwork, or take care of any business tasks, skip the post office and stop by here instead. They will give you so many options on shipping costs, and even have a packing table where you can reuse padded envelopes, boxes, sleeves etc... I love how green they are! Walking through their doors reminds me of the good old days when mom and pop shops were everywhere...Where people knew your name, genuinely cared, and took pride in what they did. Great vibes, great people, and truly top notch service every single time. I can't recommend them enough. #keepOBOB

If you ever find yourself in a last-minute shipping crisis (mine involved a pair of skis that…read moredefinitely didn't fit in a standard box), skip the stress and head straight to Ocean Beach Business Center. Chris and Jill, the owners, are absolute rockstars. They swooped in, packed up my skis like pros, and somehow saved me about $30 in shipping costs. That's not just service--that's sorcery. And the cherry on top? They noticed my dog was with me and immediately offered her a bowl of water. Who does that anymore? Answer: genuinely good people. Places like this remind you why small businesses deserve your support--they're efficient, accommodating, and actually care. Chris and Jill were my shipping guardian angels today, and I'll be trusting them with all my future packages. Pro tip: don't waste time fighting with USPS boxes that don't exist. Just come here first.

If you're looking for a business mailbox, I caution you against Mail Station!…read more I signed up for a box with them in January 2024. At the time, customer service was great and I was really happy to be a customer. For a long time, I got my mail and had no issues. (Though I did often have package slips but no package) Then, in February of 2026, I got very sick, resulting in a hospital stay and major surgery. Once I got out of the hospital, I realized my payment to Mail Station hadn't come out of my business account. I called multiple times. No answer, so I left a message with my name and number explaining that I had been in the hospital, but I wanted to bring my account current if possible. I wasn't able to even walk at the time, so I couldn't go in. I never got a response. I assumed I'd changed the card on file and that my account was current, as I never heard anything. That was my mistake. In June 2026, I am finally physically functional again. I go in to check my mailbox and notice the mail inside isn't for me. I approach the counter and say, "I think my mailbox has been reassigned." They confirmed it had. I ask "Why, was I delinquent in payment?" The older man and the young woman behind the counter look me up in the system, but said they didn't know why my box was reassigned. I asked where my mail was. They didn't know that either. They asked if I had been out of town for a bit. I explained I was in the hospital getting surgery and hadn't been able to come in. I explained that'd I'd called Mail Station, and even left a detailed message with no response. They said, "Oh. Wow. Well, we don't know." So: - Mail Station closed my account without any attempt to contact me. No calls, no emails. If payment is the reason for the closure, I would've happily taken care of my account if I'd been contacted. As it stands, no one can confirm why my account was closed. - Mail Station reassigned my box without asking for the key back or changing the lock on the mailbox. This gave me access to another business' mail. That's not cool for the other business owner. I wish I remembered their name so I could let them know. - Mail Station lost, threw away, returned, or otherwise misplaced my mail but couldn't tell me anything about it. - Mail Station didn't attempt to in any way resolve the issue and I barely got an apology. They didn't even ask for the key back--I volunteered it as I never want to do business with them again and it's super unethical for me to have access to another business' mail. If you value your mail, which I assume you do since you're looking to rent a box, Mail Station is NOT your best option.

I want to use their services but I cannot get an address. I went looking for them believing they…read morewere open, but they were closed. It was late in the evening. I had my work done somewhere else. Actually, it was at a local hotel here I frequent and they made all my copies.

I came in here with my family to get our passports renewed. Nicole was extremely kind and helpful…read more She never seemed annoyed despite our endless questions and knew all the answers! We had a pleasant experience and will be returning.

Quick and easy got my passport renewed they have a little picture station and printer mailed it off…read morenow it's just waiting for my new passport