After buying a home with no HVAC system, I had multiple companies come out for estimates. Maki stood out immediately as the most knowledgeable and thorough. Although their price was slightly higher, I trusted they would do the job right--and they absolutely did. Even when unexpected issues came up that weren't really their responsibility, they stepped in, handled everything professionally, and didn't charge extra. They even worked with another electrical company to make sure everything was done correctly. I'm very glad I chose Maki and would highly recommend them. read more

Everything The install team, the sales rep, were all marvelous Love my whole house fan and My new AC/Heating company read more

I've used Maki for several years now. Just finished my preseason air conditioning maintenance with Service tech Brent. I do not lightly write reviews, however I highly recommend this company for great service and pricing. Thank you Maki, thank you Brent! read more

I will never use them again! The cocky serviceman who came out said a circuit board was out and would cost $900 to replace. Since you obviously have a leak it would cost you over $3,000 to fix so I advise replacing it. How much would that be I said, oh about $21,000. I said I don't plan on spending money to fix it right now and don't have $21 grand. He said well I can make the fan work. He by passed the switch and put the two wires together. Will it still cycle on and off I said. He said sure buttoned it up and left after charging me 87 for the service call and $99 for by passing the switch. Fan wouldn't turn off and I had to unplug the unit. It would of cost another service charge to have them come back out. I called Spoors and their serviceman was topnotch and professional. He diagnosed the unit, put the wires on the the switch back. Said the board is fine, the switch is not bad, there is a safety sensor that does not allow the fan to come on when the unit is low on freon. It would burn up the compressor. They would replace for around 15,000. read more

Their products are reliable their after service care is not. We had a new system installed just a few months ago and have been waiting months for a damaged part to be replaced. After numerous calls on our part and numerous excuses on theirs, we are STILL WAITING. We were assured that once the rain cleared the installer would show up personally to complete the repair. Needless to say we never received a call, and no one ever showed up. I dread ever needing any work done under their warranty. read more

In February 2025, Maki installed all new ducting for our heating and air system. We highly recommend this company! Chris came to our home to assess the scope of work and created a detailed bid for the replacement ducting. Price was realistic, professionalism and attention to detail high. Crew arrived on time, were personable and hardworking. Clearly the crew was fully competent and finished the work in less than 8 hours which included dismantling the old broken ducting, redsigning a more efficient layout for air flow throughout our home then installing the new ducting AND removing every bit of old ducts with the insulation bits! System was tested and they sealed around the interior floor ducts to prevent loss of air flow when system is in use. Let me add, our duct work is all under our home in a small area. What a wonderful experience we had from beginning to end using Maki! read more

Outstanding work. Punctual, great quality, professional and timely installation of HVAC system. Crew was courteous and helpful during the job. Highly recommend Maki Air. read more

We have a 'mini split' air and heating system that has worked perfectly for the last two years. The temp this week has been 103 and higher. Our mini split system stopped working during the hottest day this week. I called Maki's operator and she was able to get us an appointment immediately. The technician came on time, very friendly, explained clearly what the problem was as well as telling me about the service plan I requested. The technician worked in the heat to make sure our system was up and running, answered all my questions and cleaned up any debris from the installation. Our system is up and running today and I clearly need another one of these mini splits in other rooms of our home. read more

This could have been a really bad review but Maki heating and air, under new management, fixed what was originally a botched job their companies workers had done installing a new HVAC unit. I won't go into details about the bad stuff but Donavan came out and noticed we had a big problem and he called his boss to confirm and they listened to what I told them had happened with the original installers and immediately took action. Within a week Mike and two other guys (I'm sorry I didn't catch their names) came out and did a beautiful job taping and welding the leak that was found and fixing our system back to the way it should have been running from the start! Mike and Donavan were very helpful and impressively quick and professional. Maki, these guys saved this customer for you! If I were you I'd keep them and hopefully give them a raise. They made me a very happy customer. Great job Mike, Donavan, John (I believe was Donavans boss) and the two guys with Mike. You guys are so great! read more

Jon was my tech, the office called and gave an ETA within the arrival window. Jon was thorough and professional, while also not trying to sell me things unnecessarily. read more

They are a rip off. Charging me twice for their error to come out twice. They are local and I thought I would do local. A mistake.

A/C was not working on a 103 degree day. Saw that Maki had good reviews, so I called them. They sent a tech, John, out within a few hours. He checked the outside compressor while I watched. He quickly told me that the compressor had completely failed and that I needed to replace the whole system (including what is in the attic). I know my way around electrical and I just didn't feel he was testing it correctly. When I challenged him, he seemed to get annoyed. He kept promoting a new system. Definitely felt some pressure tactics were being used on me. I paid him the $94.00 for the call (which he did not deserve) and told him he could leave. I then had Empire Mechanical Services come out and check it and they very quickly found that the problem was only a loose wire in the electrical box. They had the system up and running in less than 10 minutes. I would give Empire a 5+ and Maki a zero (the system made me put a star, but I would do less than zero if I could). John from Maki had an overwhelming odor of cigarette smoke on him that almost made me choke. Never use Maki unless you like strong arm tactics used on yourself. read more

Absolutely amazing service! Thomas, the technician who came out to the house was punctual, professional, polite and personable. He knew what he was talking about and went above and beyond for a simple routine heating unit tune-up and inspection. We were very pleased with his services. We highly recommend this company for HVAC services. read more

Just had my 6 month heating maintenance done today by Thomas. He was here on time and did a thorough check up. He even found that my thermostat had never been connected correctly and fixed that for me. I had cleaned my resuable filter and then he showed me how to properly clean it and it looks brand new. I am highly recommending Maki for your heating and air and ask for Thomas, he is the best ever, thank you!!! read more

Reliable and fair pricing. I was able to get appointment quickly and they were honest with the estimate and final cost.

I was having problems with my AC not working in the middle of this heat wave. They responded quickly and sent there tech Chris out on a Saturday . In my opinion is the best that's ever set foot in my house! He was extremely knowledgeable , very friendly , and helpful , Chris went above and beyond to get me back up and running ! He is a huge asset to this company and a great representative! I highly recommend Maki for your HVAC needs !!! read more

I would never recommend this business. Our AC was blowing warm air. Their serviceman came out and told us we needed two new parts that were over $2,000 and were not available for 1-2 months. The suggestion was that we instead get a new unit. We got a second opinion which was that all that was needed was to use the restart switch which took care of the problem. After talking with other local residents and their similar experiences with Maki, I am even suspicious that the serviceman turned off the switch to try to get us to purchae a new unit as he obviously gave us false infomation about needed parts. When calling around for another company to come check it out, two companies told us that if we really needed that one part that was supposedly 1-2 months back ordered, the part really was available within two days. Falsehood after falsehood. Beware!! read more

Yes. They were able to come out to the Colfax, CA area the same day. Also, the diagnostic fee was not too high - $94, and they got the fan ordered and installed quickly. The big problem is they way over charged for a simple fan moter. I texted with an HVAC friend of mine from the Bay Area and the price range he quoted for a company in the Bay Area to do it was about half of what Maki charged. Also, the tech was telling me how I would probably need to replace my unit soon. So, I am going to try to stay away from them. Find another firm that is more reasonable. read more

Maki is bitchen!!!!! Love their $12 a month program where they come out bi annually to do thorough check of system. Friendly, knowledgable staff is great too. Cindy is a hootU call and u get a human!!!!!! Imagine that! Grateful to have found them.The best! read more

Awesome customer service. Very thorough explanation of what the tech found when he checked out both the furnace and AC units.

I've suffered with a poorly performing central a/c for 2 years, because 3 other local companies failed to correctly diagnose my problem. Maki's tech found the issue right away and had it fixed the next week. Highly recommend these guys for any hvac needs. read more

Signed up under a maintenance agreement last year but when I never heard from them, I called to find out when exactly I'd be seeing them. Instead of them coming each season (every 6 months) I was strung along to wait 9 months. By that time, my nearly 20-yo unit had caught fire, burned the circuitry board, melted capacitors, wiring, and needed replacing. Their bid was well over $12k, including financing, and overselling me with another 4-ton unit rather than the original 3.5-ton that was its original footprint. This was confirmed when astute A&A Heating and Air investigated the 16" hole in my cold air return and gave me a bid for $3k less for a more appropriately-sized unit. After checking my homeowners insurance, I found that I have a $500 deductible that will cover EVERYTHING! I didn't need financing; Maki's guy, Russell, jumped the gun, 'cuz he didn't want to come back up from Rocklin later, where he lives, to secure the bid, stating Maki was giving me the best deal possible - NOT! Lesson learned! Don't EVER sign up for a maintenance agreement where you get pushed out to a service-call NINE MONTHS LATER rather than every 6 months. We have MANY local HVAC contractors who are caring, concerned, decent people who give you the liberty to shop around, secure bids, and not be pushy to promote their own agenda. Go with these companies. Yes, Debbie, this is a disturbing review detailing MY experience. I would never want another customer to experience what I did, so I will always speak truth. I well know you're in Auburn and the guy who did the estimate said he lives below Rocklin. So this review IS my assessment of Maki H/A. Instead of being defensive and discounting my story, verifying the stated facts would be a more responsible action for an owner rather than arbitrarily refuting it. You have my phone number and you may call me... read more

My A/C unit stopped working this past Sunday night (high was about 106 that day). Maki responded first to inquiries and had availability the next day! The time window was between 12-3pm. I called at about 2:30pm, since the house was pretty warm, to see when they would be out. They were running late, but we weren't the only ones whose AC died. They arrived around 4pm. They did a diagnostic and explained what was wrong and got the AC up and running!Our indoor kitties were happy about that! My only minor gripe is that I wish someone would've called to say they were running late. read more

I am so incredibly disgusted by this customer service!!!! We have purchased 2 air conditioners from this company! We have been loyal for 30 years with their maintenance program. Today they installed a new air conditioning unit and and we have lost power in half of the house. There is no outage anywhere. We called Maki and they wouldn't send anyone out to fix the problem and hung up on my 77 year old mother. She had to call an electrician to come out to help. UPDATE!!! Let's be clear "Debbie D" at Maki. YOU did not call to have someone resolve this! WE DID! You did not offer or make the suggestion. So please don't respond to this review pretending you tried to do anything to help us, because you didn't. I was there...i heard the entire conversation....you hung up on us when you wouldn't offer any type of help. It's not a surprise that customer service has taken a dive since this business was sold. You blaming a customer of 30 years for your technicians shotty work is beyond the pale. This wouldn't have happened with the previous owner and founder. I hope you all can get it together...until then we'll be taking our business elsewhere. Shame on you for twisting the truth. read more

We have been using Maki for all of our HVAC needs for many years now. They are always on hand to give advice when needed and if they can't do the job they always give local recommendations. No wonder they have been voted Best of the Best for over 10 years. read more

Central air and heat maintenance. Brent was one of the best service calls I've ever had. Honest, professional, and informative. Will be scheduling regular service with this company because of him. read more

Maki customer service is great - they're knowledgeable, responsive, and friendly. They came out last summer when our coolers pooped out (when it was 110 of course); they got the units running again but advised they were at the end of their lifespan. This spring we called them for a follow-up consult. They did a thorough inspection of the coolers, furnaces, and ductwork, and gave us multiple options how to proceed so we could choose a price point that worked for us. Once we made our choice, they came out within few business days to complete the job. While doing the work they were very courteous and they cleaned up all traces afterwards. Very happy with their service and will go to them again in future. read more

Last night my AC went out, I called several company's. But saw the great reviews for Maki Heating and Air. And called the immediately great customer service from start to finish. Brent was out Tech and was very informative and got our AC in and running on the spot. I am a business owner myself and this is exactly how we operate. Glad to see a fair and trustworthy company. read more

Super quick response time and incredible service. AC back up in running within an hour. Great communication and professionalism.

I contacted Maki Electric on Yelp (along with a few others), and they got back to me really quickly. They were able to send someone out within a few days. My husband said the technician did a great job installing new outlets in some unique areas of the property. We will definitely be contacting them again for our electrical and HVAC needs. read more

Macki installed my heat and a/c unit and they where great people that did a great job. However their incessant phone calls wanting to do maintenance on our system has worn me out. I''m a retired master technician and know this carrier unit does not need the service they're selling us. I asked them when they did service last time to clean the condenser of leaves and dog hair by blowing it out with air pressure. Instead the tech took a garden hose to the condenser and washed it, (wrong) . He made a wet mess of the electrical area. A Dangerous & Messy job. Second, our unit does not need this constant service that they're doing. First they started calling my phone trying to make an appointment to service it again to which I declined and said " It's fine " leave it alone. Then today, a month later they called my wife's phone and set another appt, " Too aggressive maintenance calling on work not necessary " We loved the guys & there work on installation, but quit calling and selling me & my wife unnecessary service. read more

Our old furnace quit working and we called for bids. Maki heating and air was prompt fair and within two weeks we had an estimate financing and installation. The installation team exceeded my expectations. All were courteous and knowledgeable with thoughtful solutions for our for our new system. We now have HVAC that is way more efficient thank you Harlan Van Vooren read more

Will recommend Maki. Steve & his crew were very professional,. They took their time & did a very good job.cleaned up & no traces of dirt.; Thank you!!!!! read more

Stop your search..MAKI HAC just installed complete heating and air conditioning units.They removed 30yr old units in attic with a alacrity and ease.The crew worked flawlessly like a Swiss watch.They were as a group Competent,quiet,clean and respectful .The bid process was good too they accepted a counter offer from me,what more could you ask for? I would give them 6 stars if I could. read more

MAKI Electric did a great job scoping out and installing our Generac natural gas generator earlier this year. I was so impressed with their work that I signed on to their Gold Plan for HVAC maintenance, after leaving a company where I had a 25-year history. (That company grew too large and service plummeted.) BRENT came today for our first AC service with Maki and did an outstanding job including detailed documentation. MAKIs phone interface is also excellent. MAKI, keep up the quality and don't get too large. read more

Made an appointment for an estimate for a repair over the weekend. The appointment window was 2:00-4:00pm. I was notified by phone at 1:57pm that they needed to cancel my appointment. I had taken the afternoon off of work to be here for the appointment window. I appreciate the phone call (hence the two stars rather than one) but more notice would have been great. Will be going with another company for the repair. read more

Last year they did a tune up; this year it broke. Hot summer days and my warranty guys are booked until Saturday. Cannot understand why you have to do some mediocre job on a premium system. I see all the coils inside are dirty and God knows what else broke in it may be after your tuneup ? Will be knowing this Saturday I suppose. Too bad. read more

Maki Heating & Air Conditioning - We are in Roseville and that's the invoice. - Heating & Air Conditioning/HVAC Near Me - Auburn, California

The MAKI team from Sales to install are professional, knowledgeable. Our new HVAC system on our flat room including removal of old unit and install of a complete new system including electrical, gas line, ducting and working with our new roof installation. Our home is 70 years old and presented numerous problems that were all overcome - JOB will done SCOTT & JEREMIE Thanks to Michael Antisdel for providing knowledge and experience - a great sales experience. read more

Maki is simply the best in the area. We got a new HVAC system through them and the entire process from beginning to end was one of the best professional services we've ever received. Their service plans are also an amazing deal. Debbie, the owner, is one of the nicest hands-on owners you will ever meet. As long as we live in the area we will never use another HVAC company. read more

Maki goes above and beyond in their timely response (even during crazy times/holidays/evenings) and provides excellent service! I wish more service vendors were like them. Oh and they can handle electrical issues too! Definite peace of mind when they are on the job. read more