What a great difference our new water softening system has made in our home for the way our water…read morefeels. We are excited to no longer have the horrible scale build up on our appliances and have noticed we need radically less soap in the shower. Additonally, we are really enjoying the reverse osmosis system under the counter as well to make sure we have safe drinking water for the family. The owner Justin was patient and explained their products and benefits well. Extremely knowledgeable with every question I had. I did some research before deciding on a system and this company only uses the best products (tanks and valves) and won't try to unnecessarily sell you on a system you don't need or cheap out with lesser materials. Fair quotes- great work- don't look any further if you need a water softener for your home.

Justin was very knowledgeable and clearly knew what he was doing. He installed the water filtration…read moresystem and the under-sink RO efficiently, kept everything clean, and didn't leave any debris behind. Even though our 2026-built home didn't come with a water loop, he found the best spot and made the installation look seamless. He even handled a putty patch-up too. The wait time was a little longer than I would have liked, but once Justin arrived, I felt like we were in good hands. Despite the delay, I'd still keep PureFlo on speed dial.

Gerardo did a great job with our water softener installation. He was professional, knowledgeable,…read moreand very patient in explaining how everything works. The installation was done neatly and efficiently, and he made sure everything was working properly before leaving. He also answered all of our questions and explained the maintenance clearly. Really appreciate his work and would definitely recommend him!

We had a reverse osmosis and water softener system installed, and I couldn't be happier with the…read moreexperience. The plumber was professional, knowledgeable, and took the time to explain how everything works and answer all of our questions. The installation was clean, efficient, and completed with great attention to detail. Everything works perfectly, and we can already notice the difference in our water quality. It's hard to find someone who takes such pride in their work. I highly recommend their services to anyone looking for a reliable and honest plumber. Thank you for a job well done!

What could improve? First thing is the attitude and lack of…read morecustomer service. There is no assistance offered. Not even to hold the door as you push the heavy cart of water bottles out of the store that you had to put on the cart yourself. I was just there last week and was charged $.80 a gallon. FOR WATER! Absurd! I bought 9 gallons and was charged $7.20. At this price what is in it? And yes their water tastes like tap water. I am a women over 60 years old and they don't even offer to help you in handling the full bottles. Even the 3 gallon size. I find them to be absolutely RUDE.

The water tastes awful. Just tastes like tap? You get much better water quality when getting it…read morefrom the machines at whole foods but I was hoping to find something closer Response to owner: Sir, I am not in Concord & why would I troll a water filling place? All that fluoride must be getting to you. haha im jk no but rlly the water does not taste good, I am sorry to tell you this. I am very water sensitive and I travel from Antioch to Walnut Creek to get my water, even further than Concord :0 .. just for good tasting water. Was hoping to use you guys since you are closer but Removing a star bc u called me a troll and invalidated my opinion.

Yaro did a great job from beginning to end on my water heater replacement…read more He was very responsive to my questions, both through Yelp projects and by text. He arrived promptly for the initial assessment, quickly evaluated the existing setup, and took the time to understand how my old water heater was installed before providing an estimate. His quote was very reasonable, and I appreciated that he didn't try to upsell me on unnecessary services. On installation day, he arrived when he said he would and completed the water heater replacement in about two hours. The entire process was smooth and hassle-free. I highly recommend Yaro for anyone looking for a reliable and honest plumber for a water heater replacement.

Five stars for the super quick responsiveness and turnaround time. Our water didn't get warm one…read moremorning (taking a cold shower was horrible), and we called PG&E to see if it was something with the gas line, and they took a look and confirmed it wasn't. We then called Better Home, and they came by quickly to take a look and mentioned some stuff about our water heater, and we decided to get a new one since it was already 15 years old. They brought a new water heater and replaced it, and took our old one out. Super efficient. In regards to the price, it was what it was, but I looked up the water heater and it wasn't a super crazy markup to what they charged us plus labor, so I'm not complaining.

This is one of my favorite places to get water from it's always nice & clean! Awesome customer…read moreservice & clean floors. I recommend this company to anyone in the 925!!

Contacted this company and set up a appointment with Greg. Greg came by and recommended a system,…read moreanswered any questions, and gave a basic layout of where the system would be placed. Set an appointment for the next week for installation and Jeff the technician came by on time. Installation went well with no issues, the work is extremely well done and looks aesthetically pleasing. Jeff resealed the wall and tested the system before leaving. He explained how everything works and made sure I was informed about maintenance. Price was fair, Work was great, Customer Service was amazing. I definitely recommend.

Top-notch work! Highly recommend Crystal Water Line!…read more Amar installed a Clack split-tank water softener and an under-sink Reverse Osmosis system in my home. The work in the garage and under the sink was clean, professional, and done right. Amar went above and beyond and when he needed a specialized tool, he went out and bought it on the spot to ensure a perfect fit rather than cutting corners. He used top-tier components (10% cross-linked resin, Jacobi catalytic carbon, Clack WS1 valve) and explained everything clearly with full transparency. Fantastic service, I will definitely hire Crystal Water again!

I got a new house in Morgan Hill and Ive been wanting to get a water softener but I didnt want the…read moreRO system cuz I didnt want them to drill a hole in my island. Of course I yelped a few places and I had people come to my house and quoted me but I eventually end up going with Crystal Water Line. Ammar, the business owner is super helpful and his communication with me was great! I even referred him to my moms house and she did it too! So I am glad ...he was able to give her a deal! And her house was built in the 80's too! He even brought her bags of salt for the water softener and showed her which I really appreciate cuz shes in her 70's and not trying to have her carry those heavy bags! Good work!! appreciate what you did for my mom. Also the salt bags are on sale at Home Depot so I got the minimum of 5 as he informed me that the tank needs about 5 bags. I highly recommend him! and his services. Hes thoughtful and always answer my text, and I am pretty sure the same questions are always asked but hes so patient with me as it is my first time owning this type of water system. O yes the water has been really good too! so again Thank You!

Thank you, Success Water Systems, for helping me to service my in-home water filter system &…read morereplacing the needed parts of it. David the Technician did a very good job! He is professional, knowledgeable, & friendly. I appreciate David & the team of Success Water Systems.

Their equipment breaks few months after 1 year warranty ends…read more Technician appointment is $180. They show you replacement filter prices only after you log into their website, looks like everyone gets different price. I would recommend to avoid them

Jose was great. Happy with the installation and the way the system is functioning. Also - Jose is a…read morevery nice guy.

It is hard to find both a trustworthy and competent plumber, but look no further than Jose and his…read morecompany Bay Area Water Conditioning. I won't go into all of the issues we faced with others we've hired to help our home water issues. We are on a community well which poses its own challenges. Jose advised us on the appropriate water softening system and helped us move our whole house water filter to the correct place on the house's infrastructure. He also assisted us in finding a suitable filter system that worked with our existing filters. He did this with a thoughtful and caring demeanor at a reasonable price. If you are looking for a soft water solution, you've found the best person with Jose.

Three dedicated parking. Very clean and their water was pretty good. I tested it with a simple…read moretester and got a 1. For comparison, tap was 50 or so and fridge filtered water was around 40.

I've been coming here for a few years and the quality of the water is excellent. Thank you!read more

Was referred to the water hookup by a friend. I also spoke…read moreto other companies as well to get quotes. But Trevor won me over with his communication and pricing. It's always so overwhelming trying to decide which company to trust for these things. It was so frustrating even getting a quote for other companies, they all required an in home visit first and it just took too long to even get an appointment. But Trevor was able to give me a quote after I gave him all the information he needed over the phone. He still came by for an in-home consultation to confirm everything, and we scheduled the install for that same week on Saturday. It's impressive that Trevor does everything by himself, from the calls, in home visits, to the installation for both plumping and electrical! That's probably how he's able to keep the costs down, while other companies have to pay so many different people. He also offers a few other discounts, such as referral, military, first responder, etc. I love that it's just one person I talk to vs other companies where there's too many different people to handle different things and how hard it is to get a hold of anyone. Trevor is great with his communication, he has always picked up every phone call. Although there are some times when the call doesn't go through for some reason, might be due to no reception in some areas. Trevor was able to explain everything in detail and explained how the Clack system is super efficient and one of the best. I can confirm he's correct after doing my own research. He even provided the concrete slab that the water softener has to sit on. He installed the sewer drain line and an outdoor electrical receptacle. So far, everything is working great. I wish we installed the water softener system sooner. I still get water spots on chrome, but it's easy to wipe off. Probably other kids of residue and not minerals anymore. My hair and skin feel so much better. Also, I was concerned about watering my many houseplants with the softened water since there's now salt in the water, but Trevor reassured that the sodium amount is super minimal and won't harm my plants. Thanks for making this experience super smooth and easy!

6 month update: all is going smoothly with water softener!…read more Original review: We wanted to thank Trevor for his amazing help in installing an Eco Twin 2.0 in our home. Our water is night and day better than it was before. I can drink from the tap with no mineral taste. I can wash my hands without a gallon of soap. I can rest easy knowing my home's plumbing is better protected. The price of the full install was very reasonable and Trevor made scheduling easy. From start to finish Trevor was super helpful and easy to work with. He made an initial consult visit to make sure he knew the house layout and all the materials he would need for the install, and then came out a couple of weeks later to install the unit. One thing I liked is that he is also a licensed electrician, and was able to pull wire directly for the unit and he even installed a new, unused outdoor outlet near the unit solely for our convenience and use. This shows an attention to detail and quality that I really appreciated. The install went smoothly and Trevor gave us a nearly one hour long in-person training on all the things we need to know about owning the water softener. He allowed us to record the video which gave us a ton of peace of mind. Within the same day our water was vastly improved. We also received a followup call from Brenda, one of the owners, and she was very helpful and friendly. We are very grateful to Trevor for his time and help and are loving our new system!!!